PPT-A Free Sample

7/31/2019 PPT-A Free Sample

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Introduction to

ISO 9001:2008

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Quality isFitness for purpose

So, What is Quality?

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Head Office situated in Geneva.

Internationally Harmonized Standards

are released by ISO. More than 200 countries have adopted

ISO 9001 as their national standard.

What is ISO?

(1/2)

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ISO 9000:2005 Quality Management

Systems Fundamental and Vocabulary


Systems Requirements


Systems Guidelines for Performance

ISO 9000 family

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ISO 9001:2008 is an International

Standard for Quality Management

System Requirements

Certifiable standard

What is ISO 9001?

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CustomerFocus

Leadership

Involvement

of

People

System

Approach to

Management

Process

Approach

ContinualImprovement

Factual

Approachto Decision

Making

MutualBeneficial

Supplier

Relationship

Quality Management Principles

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5.Management

Responsibility

7. Product

Realization

6. Resource

Management

C

ustom

er C

ustom

er

Requirements ConsumptionProduct /

Service

Satisfaction

Continual Improvement of

the Quality Management System

ISO 9001 : 2008 Process Model

8. Measurement

Analysis and

Improvements

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Four Pillars of a Quality Management System

Management Support

Procedures

Internal Audit

Corrective Action

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ISO 9001 : 2008 Clauses and

Sub Clauses

5. MANAGEMENT RESPONSIBILITYo 5.6 MANAGEMENT REVIEW

The Top management should conduct meetings at regular interval and review the

performance in various angle

Audit results, Customer Feedback, Process Performance and so on

The result of meeting should recommend action in improvement, resource need etc.

o 5.6.1 GENERALo 5.6.2 REVIEW INPUT

Information on: results of audits, customer feedback, process performance and product

conformity

Status of preventive and corrective actions, follow up of actions from previous

management reviews, changes that could affect the quality management system, and

Recommendations for improvement.o 5.6.3 REVIEW OUTPUT

Actions related to: improvement of the effectiveness of the quality management system

and its processes, improvement of product related to customer requirements, and

resource needs.

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Activity that transforms input into output

OutputActivityInput

Control

Resource

What is a Process? (1/2)

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Procedure

Required

ISO 9001 : 2008 Clauses and

Sub Clauses

o 8.2.2 INTERNAL AUDIT

Organisation Should conduct internal audit

At defined intervals Ensure unbiased audit

Ensure effectiveness of the QMS

Responsibility of Planning and Conducting

Audit to be defined

Corrective audit to the findings are to betaken without delay

8. MEASUREMENT, ANALYSIS AND IMPROVEMENT(Contd)

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Thank you

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