PPE, Primary Care and the Arts in Hastings. Station Plaza – central Hastings Opens spring 2010...
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Transcript of PPE, Primary Care and the Arts in Hastings. Station Plaza – central Hastings Opens spring 2010...
PPE, Primary Care and the Artsin Hastings
Station Plaza – central HastingsOpens spring 2010
Station Plaza: Artists impression of waiting area
Station Plaza : Primary Care Centre & GP led Walk- In Centre
Why was engagement important?
Co-creative approach
‘Only the wearer of the shoe knows where it pinches’
Engagement Strategy
Formal Consultation
• 79% +ve feedback
• Mostly GP patients
• Confirmed desire for other services to be co-located
• Fed into planning at early stages
Ongoing engagement
- promote wellbeing &
equitable access• Specific, targeted • Raise awareness &
share information • Establish needs of
wider public• Influence decisions • Develop sustainable
systems
PPI @ Station PlazaPatients from affected practices
Hastings & Rother Disability Forum
Castle Ward Forum
Seniors' Forum
Voluntary and Community Organisations e.g. MS/mental health/BME
Independent
ºCommunity of interest & expertise
ºSustained input working collaboratively – clinicians, builders, managers
ºAward of arts consultancy & 8 months co-creative work on design decisions:
ºBenefits Realisation Plan
Place- making
Colours, textures & feelings
Vox-pops'Today has been very useful and has made me aware ofother peoples’ needs. I realised through the workshopthe effect of colour on peoples emotional state - weneed to make it as uplifting and welcoming as possible’
‘The most important thing for me is to preserve theidentity and history of the present surgeries to create
atimeline from the past to the future’
‘ I want to make sure this centre is accessible andfriendly to young children’
Wayfinding ‘The thing I have learnt from looking at the model is that children and parents with push-chairs have not really been taking into account – and why put the buggy park next to the quiet area?’
Youth Project
Coming together
Lessons Learned? • No substitute for ‘ outreach’ approach
and personal contact to involve people from seldom heard groups
• Don’t be afraid to move away from traditional formulas – rich benefits –
• ‘ Hearts and Minds’ still to be won • Don’t assume people ( lay &
professional) have the understanding and skills needed to facilitate and nurture participation
Sustainability harness the knowledge skills & experience developed: