PPC Industry Forum 2 December 2010. Managed Bandwidth Services BTW Products and Strategy Disclaimer...

PPC Industry Forum2 December 2010

Managed Bandwidth Services

BTW Products and Strategy

Disclaimer•BT has taken reasonable care to check that the information contained in the following slides was accurate at time of publication.

•Any price indications or timescales contained within this presentation are estimates for information purposes only and do not constitute any contractual or other obligation.

•In relation to any products/services referred to in this presentation which are currently under development and/or trial, BT gives no undertaking or other commitment that the product/service will be made commercially available

•BT reserves the right to make changes to the information in this presentation at any time without further notice

•Exclusive reliance on the information in this slide pack is at your own risk

Partial Private Circuits



Agenda•Introductions – All•Review of previous actions – Pauline Cowie •Product Development Update – Pauline Cowie•21C Update - Martin Wade•Product In Life Update – Jeneva Hibbert

•QoS Reports•Communications/Notifications•BCMR / 2010 Contract Review Update

•AOB – All•Forum Review - Pauline Cowie•Date of next meeting - All




Partial Private Circuits – Industry Forum

Introductions




Review of Previous Actions(in conjunction with Action List)




Action Point 04/12 (04/12/08)

RFT T2R Initiatives Presentation: Validation Rules

CPs to feedback on draft rules.



Action Point 01/03 (05/03/09)

Exchanges taken off the Closure List

BT to provide update on funding of equipment installed in an exchange badged for closure, that is subsequently postponed




Action Point 05/06 (04/06/09)

Provisioning Stats – Working Day Measures

BT to provide further information regarding the WCR enhancement to show PPC stats in working days instead of calendar days




Action Point 04/09 (17/09/09)

B End Shift Price

BT to socialise proposed B-End shift prices




Action Point 01/12 (03/12/09)

Efficient Use of Point of Handover (PoH) Equipment

BT to investigate and feedback whether post towns can be added to the SNEiD dropdown menu on the Pricing Tool




Action Point 04/12 (03/12/09)

Wholesale Customer Reporting (WCR) – Shortfall between WCR &

Netview Plus

Global Crossing to confirm measures can be accessed from external WCR




Action Point 07/12 (03/12/09)

RPC to PPC Conversion

SoR 11249




Action Point 03/03 (04/03/10)

Highband FOC Trial




Action Point 02/06 (17/06/10)

Duplication of Excess Construction Charges (ECCs)

BT to arrange tri-party discussion meeting re possible duplication of ECCs




Action Point 03/06 (17/06/10)

Early Life Failure (ELF)

BT to detail process used for orders

provided in incorrect location




Action Point 04/06 (17/06/10)

Point of Handover (PoH) Failure

CPs require more efficient way in which to

report high order failure.




Action Point 01/09 (16/09/10)

21CN Updates

CPs were asked to feedback topics for

updates




Action Point 02/09 (16/09/10)

155Mbit/s CELA (City and East London Area)




Action Point 03/09 (16/09/10)

eCO Repair as principle fault reporting tool




Action Point 04/09 (16/09/10)

Communications/Notifications

Requirement for RSS feed to notify changes to PPC website.





21CN Update

Martin Wade

BT Innovate & Design




21C VC4 FOA – Dec 2010 Update

• BT to deliver trial network, OSS and DCN updates and configure initial connectivity

-All three FOA sites installed, commissioned and in Comms (Edinburgh Capital, Edinburgh Donaldson and Inverness)

-The power issue at E/Cap has been resolved by requesting and receiving a ‘ concession’ from the power policy authority to use a temporary power feed, with a longer term permanent solution expected in 12 weeks.

-Stability testing has started but a number of installation issues have been identified that need rectifying before test results can be captured (issues with synchronisation configuration, and management)

-Stability and performance testing cannot be completed until these issues are rectified

• BT to share results with industry

- Date tbc - awaiting conformation of revised plan from FOA manager




Product Development Update



PPC Development – Road Map

Q3/ 11/12Q1 11/12 Q2 11/12 Q1 12/13Q3 10/11 Q4 10/11 Q4/ 11/12

BCMR Nodal Aggregation Phase 3

Adjustment Notification

B End Shift Charge

PPC Price Control RPI - X

PPC T2R Driving up use of eCO Repair

Highband FOC Improvement Trial

2010 - PPC Contract Review

RPC to PPC Conversion - SoR 11249




Product In-Life Update

•QoS Reports

•Communications & Notifications

•2Mbit/s Bearer Audit




QoS Reports



Partial Private Circuits – Provision StatsFamily

201002 (31May10)

201003 (30Jun10)

201004 (31Jul10)

201005 (31Aug10)

201006 (30Sep10)

201007 (31Oct10)

201008 (30Nov10)

PARTIAL PRIVATE CIRCUITS

% Success 99.2 99.64 99.38 99.85 98.47 98.5 99.8

Successes 623 552 644 657 645 720 976

Volume 628 554 648 658 655 731 978

% Failure 0.8 0.36 0.62 0.15 1.53 1.5 0.2

Failures 5 2 4 1 10 11 2

Late 0 0 0 0 0 0 0

Highband Products & Services

% Success 100 100 100 100 100 100 100

Successes 6 11 5 7 10 16 13

Volume 6 11 5 7 10 16 13

% Failure

Failures

Late 0 0 0 0 0 0 0

Narrowband Products & Services

% Success 100 96.3 95.45 100 90.48 91.18 100

Successes 33 26 21 13 19 31 40

Volume 33 27 22 13 21 34 40

% Failure 3.7 4.55 9.52 8.82

Failures 1 1 2 3

Late 0 0 0 0 0 0 0Wideband Products & Services

% Success 99.15 99.81 99.52 99.84 98.72 98.83 99.78

Successes 584 515 618 637 616 673 923

Volume 589 516 621 638 624 681 925

% Failure 0.85 0.19 0.48 0.16 1.28 1.17 0.22

Failures 5 1 3 1 8 8 2

Late 0 0 0 0 0 0 0



Partial Private Circuits – Provision– Early Life Failures (ELF)

Family 201002

(31May10)201003

(30Jun10)201004

(31Jul10)201005

(31Aug10)201006

(30Sep10)201007

(31Oct10)201008

(30Nov10)


% Success 99.2 99.64 99.38 99.85 98.47 98.5 99.8

Volume 628 554 648 658 655 731 978

OTD ELFs 5 2 4 1 10 11 2

Late With ELFs 0 0 0 0 0 0 0

Late Without ELFs

0 0 0 0 0 0 0

Highband Products &

Services

% Success 100 100 100 100 100 100 100Volume 6 11 5 7 10 16 13

OTD ELFs 0 0 0 0 0 0 0

Late With ELFs0 0 0 0 0 0 0

Late Without ELFs

0 0 0 0 0 0 0

Narrowband Products &

Services

% Success 100 96.3 95.45 100 90.48 91.18 100Volume 33 27 22 13 21 34 40

OTD ELFs 1 1 2 3

Late With ELFs 0 0 0 0

Late Without ELFs

0 0 0 0 0 0 0

Wideband Products &

Services

% Success 99.15 99.81 99.52 99.84 98.72 98.83 99.78Volume 589 516 621 638 624 681 925

OTD ELFs 5 1 3 1 8 8 2

Late With ELFs0 0 0 0 0 0 0

Late Without ELFs

0 0 0 0 0 0 0



Partial Private Circuits – Provision to Customer Required by Date (CRD)

Family 201002

(31May10)201003

(30Jun10)201004

(31Jul10)201005

(31Aug10)201006

(30Sep10)201007

(31Oct10)201008

(30Nov10)


% Success 56.12 52.89 57.85 54.4 45.63 51.53 62.05

Failures 276 261 274 295 336 333 351

Volume 629 554 650 647 618 687 925

Highband Products &

Services

% Success 16.67 36.36 33.33 71.43 30 18.75 38.46

Failures 5 7 4 2 7 13 8

Volume 6 11 6 7 10 16 13


Services

% Success 72.73 55.56 13.33 33.33 30 33.33 46.15

Failures 9 12 13 4 7 8 7

Volume 33 27 15 6 10 12 13

Wideband Products &

Services

% Success 55.59 53.1 59.14 54.42 46.15 52.66 62.63

Failures 262 242 257 289 322 312 336

Volume 590 516 629 634 598 659 899



Partial Private Circuits – Provision – Mean Time to Provide

Family 201002

(31May10)201003

(30Jun10)201004

(31Jul10)201005

(31Aug10)201006

(30Sep10)201007

(31Oct10)201008

(30Nov10)


Average Days (Calendar) 52.09 65.29 49.69 46.18 61.83 56.98 49.27

Total Days(Calendar) 32,711 36,170 32,200 30,389 40,500 41,654 48,190

Volume 628 554 648 658 655 731 978

Highband Products & Services


Total Days(Calendar) 658 1,143 463 663 1,016 1,513 1,231

Volume 6 11 5 7 10 16 13

Narrowband Products & Services

Average Days (Calendar) 40.45 40.22 44.64 50.92 72.38 49.18 43

Total Days(Calendar) 1,335 1,086 982 662 1,520 1,672 1,720

Volume 33 27 22 13 21 34 40

Wideband Products & Services


Total Days(Calendar) 30,718 33,941 30,755 29,064 37,964 38,469 45,239

Volume 589 516 621 638 624 681 925



Partial Private Circuits – Provision Stats - Chart



Partial Private Circuits – Repair Stats

201002 (31May10)

201003 (30Jun10)

201004 (31Jul10)

201005 (31Aug10)

201006 (30Sep10)

201007 (31Oct10)

201008 (30Nov10)


% Success 87.59 82.93 86.8 86.03 85.3 82.81 85.2

Successes 2,039 2,453 2,434 2,081 2,089 2,370 2,193

Volume 2,328 2,958 2,804 2,419 2,449 2,862 2,574

Failures 289 505 370 338 360 492 381

Late 123 283 175 166 214 287 257

Highband Products &

Services

% Success 86.84 80.7 92.06 88.89 83.93 89.66 82.61

Successes 33 46 58 48 47 52 38

Volume 38 57 63 54 56 58 46

Failures 5 11 5 6 9 6 8

Late 2 5 4 4 5 3 5


Services

% Success 85.35 76.57 80.55 85.32 82 81.46 87.92

Successes 332 353 323 372 401 514 495

Volume 389 461 401 436 489 631 563

Failures 57 108 78 64 88 117 68

Late 31 68 37 30 50 81 43

Wideband Products &

Services

% Success 88.06 84.18 87.74 86.11 86.19 83.02 84.48

Successes 1,674 2,054 2,053 1,661 1,641 1,804 1,660

Volume 1,901 2,440 2,340 1,929 1,904 2,173 1,965

Failures 227 386 287 268 263 369 305

Late 90 210 134 132 159 203 209



Partial Private Circuits – Repair – Repeat Faults

201002

(31May10)

201003 (30Jun10)

201004 (31Jul10)

201005 (31Aug10)

201006 (30Sep10)

201007 (31Oct10)

201008 (30Nov10)


Volume 2,328 2,958 2,804 2,419 2,449 2,862 2,574

OTR with Repeats

166 222 195 172 146 205 124

Late With Repeats

8 19 9 11 14 12 22

Late Without Repeats

115 264 166 155 200 275 235

Highband Poducts & Services

Volume 38 57 63 54 56 58 46OTR with Repeats

3 6 1 2 4 3 3

Late With Repeats

0 0 0 0 0 0 0


2 5 4 4 5 3 5


Services

Volume 389 461 401 436 489 631 563OTR with Repeats

26 40 41 34 38 36 25

Late With Repeats

6 4 1 1 4 1 6


25 64 36 29 46 80 37

Wideband Product & Servicdes

Volume 1,901 2,440 2,340 1,929 1,904 2,173 1,965OTR with Repeats

137 176 153 136 104 166 96

Late With Repeats

2 15 8 10 10 11 16


88 195 126 122 149 192 193



Partial Private Circuits – Mean Time to Repair

Family 201002

(31May10)201003

(30Jun10)201004

(31Jul10)201005

(31Aug10)201006

(30Sep10)201007

(31Oct10)201008

(30Nov10)


Average Repair

Time(hh:mm)

03:09 03:41 02:42 03:15 02:56 03:28 03:46

Total Time

(Days)304.26 453.22 314.6 326.7 297.85 412.74 402.63

Volume 2,328 2,958 2,804 2,419 2,449 2,862 2,574

Highband Products &

Services

Average Repair

Time(hh:mm)

04:46 01:46 02:30 01:50 02:11 03:27 03:53

Total Time

(Days)7.53 4.17 6.52 4.1 5.06 8.32 7.43

Volume 38 57 63 54 56 58 46


Services

Average Repair

Time(hh:mm)

03:44 04:06 02:48 03:15 03:17 02:57 03:11

Total Time

(Days)60.44 78.67 46.56 58.76 66.7 77.38 74.3

Volume 389 461 401 436 489 631 563

Wideband Products &

Services

Average Repair

Time(hh:mm)

02:59 03:39 02:41 03:17 02:51 03:37 03:56

Total Time

(Days)236.29 370.38 261.51 263.83 226.09 327.04 320.91

Volume 1,901 2,440 2,340 1,929 1,904 2,173 1,965



Partial Private Circuits –Repair Stats - Chart



Communications: Published External Briefings

012/10 PPC Reduced Lead-Times

014/10 Cessation of 2Mbit/s PPC circuits in a 4x2Mbits Pricing Package

•eCO Repair Enhancements briefing - via the eCO Repair Helpdesk




Partial Private CircuitsPricing Notifications

•New prices notified 1 October 2010 and becomes effective 1 January 2011



BCMR Update

BCMR calculations completed. Billing teams are liaising with CPs on an individual basis

2010 PPC Contract Review

First discussions meeting held 25th November 2010. BT to provide discussions output by 10th December 2010





A.O.B

.



Forum Review

Next Meeting Scheduled

Proposed Date: 3 March 2011

Venue: TBC


PPC Industry Forum 2 December 2010. Managed Bandwidth Services BTW Products and Strategy Disclaimer...

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Transcript of PPC Industry Forum 2 December 2010. Managed Bandwidth Services BTW Products and Strategy Disclaimer...