PPC Attribution: A Portent & Hanapin Webinar
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20-Oct-2014 -
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Transcript of PPC Attribution: A Portent & Hanapin Webinar
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#thinkppc
&HOSTED BY:
PPC Attribution: Bury The Last Click and Move On
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#thinkppc
Presenters
• Cassie Oumedian– Senior Digital Specialist at Hanapin
Marketing.
– @cass_oumedian
• Michael Wiegand– Analytics Architect at Portent, Inc.
– @mwiegand
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#thinkppc
Join the conversation
• Include the hashtag #thinkppc in your Twitter tweets.
Or use the webinar question box to send us questions.
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#thinkppc
Live Poll Question #1
How long have you been in PPC?#thinkppc
A. Less than 1 yearB. 1-3 yearsC. 3-5 yearsD. 5+ years
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#thinkppc
Live Poll Question #2
How do you manage your account(s)?#thinkppc
a) I manage it myself.b) I’m part of a team that manages it.c) I outsource my account management.d) I’m rethinking how my account is managed.
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#thinkppc
The Last Click Problem
Game of (Last Click) Thrones.
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#thinkppc
The Last Click Problem
It worked in 1995.
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#thinkppc
The Last Click Problem
In 2015? Not so much.
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#thinkppc
The Last Click Problem
But still we insist on:
Last click reporting Last click platforms Last click marketing decisions
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#thinkppc
The Last Click Problem
Need proof?
Path Length report in Google Analytics.
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#thinkppc
The Last Click Problem
Path Length Report.
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#thinkppc
The Last Click Problem
Path Length Report.
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#thinkppc
The Last Click Problem
Top Conversion Paths.
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#thinkppc
The Last Click Problem
Top Conversion Paths.
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#thinkppc
The Last Click Problem
You’re probably missing mobile.
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#thinkppc
The Last Click Problem
What does it mean?
Last click can’t possibly credit decision-making Last click gives too much credit to direct Last click hamstrings your investment in top-of-funnel
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#thinkppc
Choosing An Attribution Model
Model Comparison Tool.
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#thinkppc
Choosing An Attribution Model
Last Click.
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#thinkppc
Choosing An Attribution Model
Last Click
Last click can’t possibly credit decision-making Last click gives too much credit to direct Last click hamstrings your investment in top-of-funnel
100%0% 0% 0%
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#thinkppc
Choosing An Attribution Model
First Click.
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#thinkppc
Choosing An Attribution ModelFirst Click
First click can’t possibly credit decision-making First click too much credit for just clicking on an ad First click not enough info on what helped the ad convert
100% 0%0% 0%
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#thinkppc
Choosing An Attribution Model
Linear.
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#thinkppc
Choosing An Attribution Model
Linear
Linear givens equal credit to each piece of the funnel Linear the participation award. Everyone wins! Not so much… Linear too much credit to the middle funnel terms
25% 25%25% 25%
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#thinkppc
Choosing An Attribution Model
Time Decay.
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#thinkppc
Choosing An Attribution ModelTime Decay
Benefits long decision making process with heavy research Lead Gen accounts typically work well with Time Decay Provides more attribution to action closest to Conversion
10%
25%
20% 30% 40%
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#thinkppc
Choosing An Attribution Model
Position Based.
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#thinkppc
Choosing An Attribution ModelPosition Based
Works well with ecommerce accounts Provides more accurate decision making data based on conversions A good starting point but you can adjust the weight of the position %s
40% 10% 10% 40%
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#thinkppc
Choosing An Attribution Model
Custom Models.
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#thinkppc
Choosing An Attribution Model
Custom Models.
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#thinkppc
Choosing An Attribution Model
Custom Models.
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#thinkppc
Choosing An Attribution Model
Custom Models.
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#thinkppc
Choosing An Attribution Model
Custom Models.
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#thinkppc
Choosing An Attribution Model
Custom Models.
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#thinkppc
Choosing An Attribution Model
Starter models for 4 businesses.
Inexpensive e-commerce (<$100) Expensive e-commerce (>$100) Short cycle lead generation (<30 days) Long cycle lead generation (>30 days)
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#thinkppc
Choosing An Attribution Model
Inexpensive e-commerce (<$100)
Model: Position Based Weighting: 35%, 20%, 45% Lookback Window: 15 Days Engagement: Page Depth
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#thinkppc
Choosing An Attribution Model
Expensive e-commerce (>$100)
Model: Position Based Weighting: 45%, 20%, 35% Lookback Window: 45 Days Engagement: Time on Site
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#thinkppc
Choosing An Attribution Model
Short cycle lead generation (<30 days)
Model: Time Decay Half-Life: 15 Days Lookback Window: 30 Days Engagement: Page Depth
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#thinkppc
Choosing An Attribution Model
Long cycle lead generation (<30 days)
Model: Time Decay Half-Life: 45 Days Lookback Window: 90 Days Engagement: Time on Site
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#thinkppc
Choosing An Attribution Model
You win or you die?
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#thinkppc
Choosing An Attribution Model
How do you know if it’s working?
The only channel losing value is Direct The channels you invest in show no change The channels you invest in show positive change
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#thinkppc
Live Poll Question #3
Which Attribution Model are you most interested in using?#thinkppc
a) Last Click
b) First Click
c) Time Decay
d) Position Based
e) Custom Models
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#thinkppc
AdWords Attribution Review
Attribution comparison now in AdWords UI
Must be using AdWords conversion tracking Tools > Conversions > Search Funnels > Attribution Modeling
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#thinkppc
AdWords Attribution ReviewAnalyze attribution performance down to the keyword level while making optimizations.
Prevent pausing or bidding down Campaigns or Keywords that may show Poor Last Click ROAS or CPA while in fact, they are actually driving more revenue and conversions than reporting in the UI. You knew it all along. Now you have proof!
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#thinkppc
Testing PPC Changes
Measuring campaign increases.
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#thinkppc
Testing PPC Changes
Measuring campaign changes.
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#thinkppc
Testing PPC Changes
Measuring campaign changes over time.
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#thinkppc
Testing PPC Changes
Measuring campaign changes.
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#thinkppc
Live Poll Question #4
a.) FREE Account Assessment from Hanapin (for accounts spending more than 20K/mo)
b.) FREE Opportunity Gap Analysis from Portentc.) No Thanksd.) Both
Would you like help with your PPC accounts and management? I’m interested in:
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#thinkppc
Live Q&A Time!
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#thinkppc
Have more questions?
Thank you for attending our webinar! #thinkppc
• Contact us Directly:
» Hanapin Feedback: [email protected]
Portent Feedback: [email protected]