21ST cENTURYeNTERPRISE

Enterprise Digitilisation | Next Generation I.T. & OperationsInternet of Things | Autonomics & Orchestration

POWERING 21st CENTURY EXPERIENCES

What does it take to succeed as a 21st Century Enterprise?While there is no magic bullet – technology has emerged as the primary lever, enabling start-ups to overturn established markets and large companies to be as nimble as start-ups! And when technological advancements in Artificial Intelligence, Machine Learning and Predictive Analytics are employed to automate and transform how people, processes and technology interact – truly unified customer experiences are created.

As the unifying component of our 21st Century Enterprise Blueprint – DRYiCE Autonomics and Orchestration allows Enterprises to be Agile, Outcome-focused and Experience-centric.

HCL’s 21st Century Enterprise Framework

Organizations across industries face challenges to build

infrastructures that meet the changing requirements of

data management, scalability, regulations, and are highly safe

and practical. We ensure that IoT Works in the business context of our clients as we have the

capability to Defi ne, Build and Run IoT ecosystems globally. We help our clients plan the IoT program,

develop the IoT solution and ensure that it runs smoothly.

BEYONDigital designs, builds and runs the 21st century enterprise by innovating,

transforming business process experiences, orchestrating

platforms, building intuitive smart applications and continuously innovating to deliver a united-

experience & business value for enterprises

NGIT&O is a re-imagining of traditional IT services; to

include support for Information Technology (IT), Business

Technology (BT) and Operational Technology (OT)

to work in an integrated fashion and power unifi ed experiences

for customers, partners and employees.

Next Generation I.T. & Operations

We enable the following outcomes for our customers

Create unifi ed Customer

Experiences that cut across functional silos

Consume technology as a

Service, to enable ease, choice,

scalability and best of breed

Enable LEAN operations and

power businesses agility and speed

Design and Implement a

technology platform that is focused on Business Outcomes

Operate successfully

across internal and external

ecosystems and create unifi ed experiences

HCL DRYiCE comprises of Automation & Orchestration bonded as a single service which enables the 21st Century Enterprise to be “Agile

as a startup” while delivering like a “lean enterprise”.

DryiCE Autonomics & Orchestration

HCL’s DRYiCE is the next stage of evolution of I.T. Automation platforms. DRYiCE is powered by some of world’s most advanced Artifi cial Intelligence, Robotic Automation, Machine Learning and Predictive Analytics technology; and is focused on generating real world outcomes through a mature, pragmatic implementation framework.

HCL DRYiCE enables enterprises to seize market opportunity with speed and agility with Lean and Simplified Operations

ORCHESTRATION Service Integration and DevOPs

to enable Programmable Infrastructure Rapid Application Releases

Catalog-based Services Agile and Experience-oriented

Business

AUTONOMICS Artifi cial Intelligence and

Predictive Analytics to Simplify IT through self-healing,

self-service,proactive support Eliminate Waste “Up-place” workforce to handle

high level tasks Enable “Elastic IT

AUTOMATION Powerful Robotic Process Automation to Reduce waste Reduce workforce

Point improvements in effi ciency

Lean

simple

Agile

DRYiCE Technology Partner Ecosystem

DryiCE Enables Enterprises To Simplify High Business Performance.

DryiCE combines the power of A.I. and Analytics with Orchestration.

Introducing Key DRYiCE Components DRYiCE consists of 25+ Interconnected Modules. Here are some of them:

MelvinExpert-System

leverages global K-bases to increase productivity by 30%

iAutomate A.I. Driven IT Process

Automation can detect and correct App & Infra issues

without human intervention

Automation

Self Service Bots

Expert Assistance

Rapid knowledge gathering for Ops / Transition

Collaboration & Expert Routing

Robotic Process Automation

Event Management & Monitoring

Ops Analytics

Capacity Analytics

Event & Log Analytics

Service Analytics

Experience Analytics

Process Analytics

Security Intelligence

Orchestration

Orchestrate for IT Service Management

Orchestrate for Service Integration

Orchestrate for Digital Service Management

Orchestrate for Business Process Management

Orchestrate for XaaS

Artificial Intelligence

Machine Learning

Natural Language Processing

Data Mining

Cognitive Computing

Intelligent Service Robots

Lucy Watson powered

Virtual chat agent can signifi cantly reduce

Level 0 support workforce

ToscanaBotPowerful Business

Process Automation can reduce process cycle times by upto

50%

Predict and prevent issues

before they occur

Reduce issue resolution times and

Increase FTR rates

Simplify system administration

tasks

Empower users and reduce IT load through

Self-Help

DryiCE Enables Enterprises To Simplify High Business Performance.

MyXalyticsVisualizes across-

the-board predictive analytics – enabling proactive action by

humans

OpsMLSelf-learning system provides

predictive Input to all other DRYiCE modules, based on

historical trends.

ITPAAutomated Patch Management &

Resolution increases productivity and reduces

downtime

Enable IT to scale on

demand

Improve IT support

productivity through expert

assist

Enable business to react

quickly to changing needs

Improve IT-user satisfaction rates by 70%

There is so much hype surrounding automation that it is sometimes diffi cult separating fact from fi ction. DRYiCE has been put together by an HCL team of engineers and I.T. Professionals with more than a decade of experience in helping enterprises push the envelope on what IT can achieve through automation. DRYiCE modules are designed to solve real world challenges, with interfaces and experiences that make sense to IT folks.

What is Pragmatic Automation and Why should you care?

Not only that, but the DRYiICE implementation methodology ensures that the right Automation levers are employed at the right time and place. This is done by dividing the IT estate into zones, understanding technology maturity, complexities and inter-dependencies – and creating a pragmatic roadmap to implement Automation levers that are just right.

This ensures ROI from your Automation investment –and enables IT to set the right expectations.

Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and fl exibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 110,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 31 countries. How can I help you?

The DryiCE Promise. And how you can start benefiting.DRYiCE was created with a single purpose – to bring together best-of-breed autonomics technology in a pragmatic framework to simplify I.T. operations and enable better business outcomes. The DRYiCE promise enables right application of the right technology at the right place to guarantee maximum possible benefi t.

Whether you are already well on your way towards your Automation goals; or you are just beginning – you can leverage the DRYiCE promise to ensure that your business is ready to make the most of opportunities that lie ahead. Contact HCL through our website www.hcltech.com or get in touch with one of 31 Global offi ces.

How should we assist in your automation journey?Email: contact.infra@hcl.com to speak with an expert.