Powerful Reward Platform

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Financial and Marketing Solutions: mReward November, 2016

Transcript of Powerful Reward Platform

Page 1: Powerful Reward Platform

Financial

and Marketing

Solutions:

mReward

November, 2016

Page 2: Powerful Reward Platform

What is mReward?

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mReward (Loyalty platform and CRM

system) is an automated platform for

managing loyalty program of any level of

complexity, monobrand or multibrand. It’s

designed for agile management of customer

loyalty, for data collection and processing,

for launching advertising campaigns and for

analytics & reporting

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mReward Features

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Payment-system-based processing of

bonuses (virtual units: marketing or

settlement);

Cloud-based CRM for managing loyalty

program: flexible settings of bonus accrual,

the collection and processing of customer

data, post-processing and analysis of data

with the ability to create shared segments.

Marketing tools for communication with

members: promotions settings (additional

limited-time promotions valid for purchases

or customer’s marketing activities +

notifications and mailings - email/sms/push).

Various modules within the system including

promo codes, coupons, gift certificates;

Merchant & customer tools: ability to

generate required number cards of a specific

type for payments online or in a store.

Mobile app with instruments to interact with

your customers (registration, balance,

purchase history, deals and promotions,

promo codes (coupons), gift certificates).

Customer registration: collection and

processing of data from different channels

including customer personal account online,

check in your mobile application or in a self-

service terminal;

No additional hardware required; we use

flexible methods to integrate with POS,

accounting systems or online stores. A single

channel for correct data collection;

Technical support service throughout the life

cycle of loyalty programs plus free upgrades.

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mReward Services for loyalty

program members

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Interacting with favorite brands, sending feedback

(reviews, ratings)

Buying any goods and services from all the

participating businesses

Collecting points, bonuses and cash-back in e-wallet

on dedicated accounts

Participating in special offers and to get EXPRESS-

points as an addition to basic points

Page 5: Powerful Reward Platform

mReward Services for participating

businesses

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Head Office Advertising

RewardingSettings

Newsletters

Analytics

Merchant

toolsSubscribers

Mailbox

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How mReward works: Merchant

Account

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Business partner can review their company profile, add addresses and contact details for their

points of sale, edit company details as well as manage connection with the social media profiles

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How mReward works: User

Management

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Segmentation of customers on various criteria, creating customer groups, working with the member

groups, reporting on a given group, analysis basing on the given criteria.

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How mReward works: Advertising

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An instrument for launching and running advertising campaigns, deals and special offers, mailings.

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How mReward works: Analytics

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Analytics section contains data on transactions and personal data of loyalty program members. It

enables real-time transaction analytics, RFM analysis and sales analytics

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How mReward works: Management

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Loyalty program organizer gets flexible toolkit for learning everything about their and their partners’

customer base including socio-demographic data and consumer behavior in order to monetize the

data. Also the Organizer has every tool to manage settings and rules for the Loyalty Program

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How mReward Works: Mobile App

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Mobile application a user to control bonuses balance, to receive news, deals and promotions from

brands – partners of the Loyalty Program, to get identified in stores and cafes as a member of

loyalty program, to accumulate bonuses and to spend them as payment for goods and services.

Page 12: Powerful Reward Platform

Underlying

Magic

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Security

At the heart of the security strategy

we use the international standard

ISO 27000, defining the

requirements for information

security management and risk

management

All our partners are PSI DSS

certified service providers

To provide fault tolerance and load

balancing system, we are guided by

global standards, High Availability

(HA) and Load Balancing (LB)

Wallet Factory is fully integrated

with international payment

systems

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Open API

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Open API

multiplies choices,

opens more

opportunities for

the creative talent

from any field of

business and

enables quick and

flexible integration

Server #5

Data center #2

PHP Application server #2

MySQL server #3

PHP Application server #1

Nginx (Web server 1)

site.comIP 002 (Reserve)

User (Web, Mobile )CRM APP

CRMPARTNER

SITE

Percona (Master)IP 005

eWallet e-money server

User (Partners API) eWallet,

mWallet

Backup ServerIP 007

WAF

api.site.com IP 001 (Active)

Partners API

Nginx (Web server 2)

site.comIP 004 (Active)

CRMPARTNER

SITE

api.site.ua IP 003 (Reserve)

Partners API

Partner API requests

MySQL server #4

Percona (Slave)IP 006

DB Connection

DB Connection

DB Saving

User requests Processing

API

Partners API reserve

flowProcessing API

Info exchange streams

Secondary (backup)

Primary

User reserveflow

GIT

Reserve DB Connections

Data center #1

User resourcessync

Replication

Web APP Saving

Web APP Saving

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White Labeled solutions

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With Wallet Factory, you can get a

customized turnkey solution under your

own brand. Our White-Labeled solutions

don’t need development from scratch and

guarantee your products minimum time-to-

market – 2-3 months

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Our Team

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• 15 years of successful experience in the fields of

finance, banking and payment technologies

• Strong management team including professionals

from Finance and Payments, Marketing, IT

domains

• 25 employees in 3 offices in Poland, Ukraine and

China

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Thank you

for attention!

Wallet FactoryMikhail Miroshnichenko, CEO

Email: [email protected]

Addresses:- Office 27, 2A Rydygiera St., Wroclaw, Poland,

- 4 Andrey Sheptytsky St, 10th floor, Kyiv, Ukraine,

- Office 11, 43 Bedford street, London, England, WC2E

9HA, United Kingdom,

- Wuxing Road, No. 277, Suite 1513, Shanghai 200030,

China

Phones:PL +48-73500-7500

UA +38-067-621-57-13

UK +44-2081-444-801

US +1-415-830-3669

CN +86-183-2120-3019