Power of empowered stakeholders Robert Hamburger

38
THE POWER OF EMPOWERED STAKEHOLDERS Robert Hamburger CNN DXG

description

Robert Hamburger's UX Thursday Atlanta presentation

Transcript of Power of empowered stakeholders Robert Hamburger

Page 1: Power of empowered stakeholders   Robert Hamburger

THE POWER OF EMPOWERED STAKEHOLDERS

Robert HamburgerCNN DXG

Page 2: Power of empowered stakeholders   Robert Hamburger

A responsive design project...

...currently in progress

Page 3: Power of empowered stakeholders   Robert Hamburger

(Re)introducingUX approachesFacilitating design collaboration

Page 4: Power of empowered stakeholders   Robert Hamburger

But first...some context.

Page 5: Power of empowered stakeholders   Robert Hamburger

CNNDXG

Interactives

News Design Destinations

Product

Page 6: Power of empowered stakeholders   Robert Hamburger

DESTINATIONS

CONTENTTHE HOMEPAGE

APPS SOCIAL

Page 7: Power of empowered stakeholders   Robert Hamburger

Traditional workflows

destinationrequirements

brandcollaboration

templatecustomization

BROADCASTDEVELOPMENT

QAANALYTICS

OPERATIONSGRAPHICSMARKETINGEDITORIAL

Page 8: Power of empowered stakeholders   Robert Hamburger

Traditionally:

predictable,repeatableproduction

Page 9: Power of empowered stakeholders   Robert Hamburger

However...

Page 10: Power of empowered stakeholders   Robert Hamburger

THE OPPORTUNITY TO IMPROVE...

Page 11: Power of empowered stakeholders   Robert Hamburger

Avenues for growth

Page 12: Power of empowered stakeholders   Robert Hamburger

EVENING LEAN BACK

WORKDAY LEAN FORWARD

ANYTIME ON THE GO

New audience insights

Page 13: Power of empowered stakeholders   Robert Hamburger

WHICH LEADS BACK TO THE PRESENT...

Page 14: Power of empowered stakeholders   Robert Hamburger

-modernize legacy CMS-implement responsive design-update style and patterns

OVERALL GOALS

-research broadcast needs-incorporate editorial models-help prepare for transition

PROJECT GOALS

Page 15: Power of empowered stakeholders   Robert Hamburger

First StepBuild a UX Toolkit

Page 16: Power of empowered stakeholders   Robert Hamburger

The Newsroom advantage

DXG

Editorial

Page 17: Power of empowered stakeholders   Robert Hamburger

Our approach within Digital

Surveys & Questionnaires

Roundtable Presentations

TeamCollaborations

Page 18: Power of empowered stakeholders   Robert Hamburger

Surveys & Questionnaires

Page 19: Power of empowered stakeholders   Robert Hamburger

Roundtable discussions

Page 20: Power of empowered stakeholders   Robert Hamburger

Capturing design needs

Page 21: Power of empowered stakeholders   Robert Hamburger

Second StepVisuals & Prototypes

Page 22: Power of empowered stakeholders   Robert Hamburger

Taxonomy }

Page 23: Power of empowered stakeholders   Robert Hamburger

Navigation

Page 24: Power of empowered stakeholders   Robert Hamburger
Page 25: Power of empowered stakeholders   Robert Hamburger
Page 26: Power of empowered stakeholders   Robert Hamburger
Page 27: Power of empowered stakeholders   Robert Hamburger
Page 28: Power of empowered stakeholders   Robert Hamburger

Third StepTake this show on the Road

Page 29: Power of empowered stakeholders   Robert Hamburger

CHANGES HAPPEN

Page 30: Power of empowered stakeholders   Robert Hamburger

Broadcast Goals

-New shows-New franchises-New formats-Focus on digital

Page 31: Power of empowered stakeholders   Robert Hamburger

Broadcast priorities

TOPICALINTERVIEWS AND FRANCHISES

VARIETYBREADTH AND SOCIAL

RUNDOWNHEAVY DAILY COVERAGE

Page 32: Power of empowered stakeholders   Robert Hamburger

Modeling editorial needs

LET MEHAVE MORE CONTROL

Page 33: Power of empowered stakeholders   Robert Hamburger

The Results

News and Franchise Planning

Digital Publication

REMOVINGBARRIERS

Page 34: Power of empowered stakeholders   Robert Hamburger

A CHANGING ENVIRONMENT REQUIRES FLEXIBILITY

Page 35: Power of empowered stakeholders   Robert Hamburger

PREPARE YOURTALKING POINTS

Page 36: Power of empowered stakeholders   Robert Hamburger

ALWAYS BRING THE VISUALS

Page 37: Power of empowered stakeholders   Robert Hamburger

LISTEN CONNECTRESPOND