Potential Custodial Services Outsourcing Process
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Transcript of Potential Custodial Services Outsourcing Process
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Potential Custodial Services Outsourcing Process
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What is Outsourcing?“Outsourcing is any task, operation, job or process that could be
performed by employees within an organization, but is instead contracted to a third party for a contracted period of time.”
(www.operationstech.about.com)
“Organizations contract out non-core activities in order to free up resources for what they do best and thus reduce their costs of
service.”(www.businessdictionary.com)
Some school districts have chosen outsourcing as a means to maintain more resources for their core mission of teaching and
learning. Resources can include time, administration and personnel in addition to money.
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Potential Process
• Define the issueAre we using our resources most efficiently and effectively to meet the vision and mission of our school division?
• Conduct a cost analysis- Salary and benefits- Custodial supplies including delivery to schools- Custodial equipment/maintenance- Uniforms
• Issue an RFP and solicit proposals
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Procurement Process
• A Request for Proposal is a procurement process which allows us to specify our needs
• Proposals are submitted by potential vendors based on specifications
• A committee is formed which evaluates the proposals and determines which vendors appear to best meet our needs
• Interviews are scheduled with selected vendors; this could also include site visits to existing customers
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Procurement Process (continued)
• Negotiations are held with one or more vendors deemed to be the best
• If determined that this process is in the best interest of SPS, award is then made to the selected vendor
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Scope of ServicesThe Scope of Services specifies our needs to potential vendors. Some
things we could include:
• Requirement of the cleanliness of the buildings to an industry standard and documentation of expectations; daily, weekly, monthly and yearly checklist of duties to be completed for each school/building
• Direct supervision and training of all custodians by industry specialists
• A local supervisor for SPS; provided by the successful vendor upon our approval
• An SPS employee to serve as a liaison between the vendor and the schools to include regularly scheduled reviews
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Scope of Services (continued)
• Management and provision of all custodial supplies, uniforms and equipment with direct delivery to each school
• Requirement that all current employees be hired by the successful vendor for a predetermined period of time such as six months
• Requirement that health insurance, retirement and other benefits be available to all employees hired
• Criminal Background Checks and employee screenings as currently required by SPS
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PROS and CONSPROS:• Enforceable contract to maintain the buildings to a specified
standard• Principals have more time to focus on instruction• Potential cost savings• Savings in administrative time
CONS:• Concerns about job and benefit loss by current employees• Principals will have less control of services in their building• Outsourcing may have a negative impact on our local
economy
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