Potential Custodial Services Outsourcing Process

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Potential Custodial Services Outsourcing Process. What is Outsourcing?. “Outsourcing is any task, operation, job or process that could be performed by employees within an organization, but is instead contracted to a third party for a contracted period of time.” ( www.operationstech.about.com ) - PowerPoint PPT Presentation

Transcript of Potential Custodial Services Outsourcing Process

Page 1: Potential Custodial Services Outsourcing Process
Page 2: Potential Custodial Services Outsourcing Process

Potential Custodial Services Outsourcing Process

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What is Outsourcing?“Outsourcing is any task, operation, job or process that could be

performed by employees within an organization, but is instead contracted to a third party for a contracted period of time.”

(www.operationstech.about.com)

“Organizations contract out non-core activities in order to free up resources for what they do best and thus reduce their costs of

service.”(www.businessdictionary.com)

Some school districts have chosen outsourcing as a means to maintain more resources for their core mission of teaching and

learning. Resources can include time, administration and personnel in addition to money.

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Potential Process

• Define the issueAre we using our resources most efficiently and effectively to meet the vision and mission of our school division?

• Conduct a cost analysis- Salary and benefits- Custodial supplies including delivery to schools- Custodial equipment/maintenance- Uniforms

• Issue an RFP and solicit proposals

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Procurement Process

• A Request for Proposal is a procurement process which allows us to specify our needs

• Proposals are submitted by potential vendors based on specifications

• A committee is formed which evaluates the proposals and determines which vendors appear to best meet our needs

• Interviews are scheduled with selected vendors; this could also include site visits to existing customers

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Procurement Process (continued)

• Negotiations are held with one or more vendors deemed to be the best

• If determined that this process is in the best interest of SPS, award is then made to the selected vendor

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Scope of ServicesThe Scope of Services specifies our needs to potential vendors. Some

things we could include:

• Requirement of the cleanliness of the buildings to an industry standard and documentation of expectations; daily, weekly, monthly and yearly checklist of duties to be completed for each school/building

• Direct supervision and training of all custodians by industry specialists

• A local supervisor for SPS; provided by the successful vendor upon our approval

• An SPS employee to serve as a liaison between the vendor and the schools to include regularly scheduled reviews

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Scope of Services (continued)

• Management and provision of all custodial supplies, uniforms and equipment with direct delivery to each school

• Requirement that all current employees be hired by the successful vendor for a predetermined period of time such as six months

• Requirement that health insurance, retirement and other benefits be available to all employees hired

• Criminal Background Checks and employee screenings as currently required by SPS

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PROS and CONSPROS:• Enforceable contract to maintain the buildings to a specified

standard• Principals have more time to focus on instruction• Potential cost savings• Savings in administrative time

CONS:• Concerns about job and benefit loss by current employees• Principals will have less control of services in their building• Outsourcing may have a negative impact on our local

economy

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