Founded as ADP Dealer Services in 1972 CDK Global is the leading provider of vehicle retail technology solutions for dealers and

manufacturers around the world.

Talent Management Summer Internship 2015

Project Focus : Change Management and Development of CDK’s Center Of Excellence

Develop Business Acumen

Provide Value Added

Contributions

Expand HR / Functional

Development

Apply Theoretical

Knowledge to Business Practice

Key Takeaways

Project Role Accomplishments

Development of CDK Global Change

Framework− Constructed

framework unique to CDK brand

-Proposed framework to HR Leadership Team

Deployment and Communications Plan for SuccessFactors©

− Conducted current state/ Impact Analysis

-Innovative launch strategy for system launch in September

Establish strategy and approach to change

for “Fueling for Growth” Initiative

− Thought leader and active contributor

-First Kick-off meeting with Deployment and Change Management work streams

Design Diversity and Inclusion founding

Strategy and Framework

− Key contributor and facilitator for the development of Global D&I Strategy

- Established team strategic pillars, mission, and goals.

What does a Global Change Framework look like for CDK Global?

Strategy Prepare Engage Enable Drive

“With all of the changes and transitions in CDKs future it is important that all members of the company are equipped to

accept change and propel it forward as change agents.

There currently seems to be a gap between where we are and where we want to be in regards

to a culture of change. Our aim it to provide a global

change management framework that is unique to

CDKs brand and offers a shared language of

empowerment.”

Liz Anderson – LOP - 2016

Why Change Management? 39%

of employees are resistant to

change

of leaders do not demonstrate

behaviors that support change

33% 14% Inadequate resources

14%Other obstacles

Projects tend to fail as a result of people-related issues, not technical ones.

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