Post & Parcel Case Study -...
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Since the deregulation of the UK postal markets in October 2013, and with the continuing upward trend of online shopping, the UK post and parcel industry has become highly competitive. In a market calculated to be worth approximately £55bn to the economy, the struggle for dominance is fierce. THE INDUSTRY Post & Parcel Case Study PROFITABILITY SERVICE DELIVERY PRODUCTIVITY SUSTAINABILITY RISK MANAGEMENT A 38% fuel saving across the fleet of one operator Improved delivery tracking delivered a saving of 45mins/vehicle/week A $625k per year saving from eliminating lost hours Reduced CO2 footprint Visibility of legislative compliance An average ROI of 5.5months on the first years total costs was achieved across 2 sites A number of Isotrak’s customers, all leaders in the parcel delivery and logistics sector, realized that they needed to look beyond maximizing fuel efficiency in order to improve their margins. In such a competitive market, however, there could be no risk of negative impact on quality of service. On-time deliveries can make or break a business in today’s climate; the speed and reach of social media mean that a few bad customer reviews can have devastating repercussions. THE CHALLENGE Isotrak has a proven process and approach to identifying customers’ key requirements, and building these into the solution specification process. The solution is then designed in a consultative approach with the customer. Implementation then follows a documented process, adhering to the industry leading Prince 2 project management methodology.In the diagram, productivity section change 400K pounds to $625K. THE PROCESS Isotrak helps the post & parcel sector deliver on time and efficiently
Transcript of Post & Parcel Case Study -...
Since the deregulation of the UK postal markets in October 2013, and with the continuing upward trend of online shopping, the UK post and parcel industry has become highly competitive. In a market calculated to be worth approximately £55bn to the economy, the struggle for dominance is fierce.
THE INDUSTRY
Post & Parcel Case Study
PROFITABILITY
SERVICE DELIVERY
PRODUCTIVITY
SUSTAINABILITY
RISK MANAGEMENT
A 38% fuel saving across the fleet of one operator
Improved delivery tracking delivered a saving of 45mins/vehicle/week
A $625k per year saving from eliminating lost hours
Reduced CO2 footprint
Visibility of legislative compliance
An averageROI of
5.5months on the first years total costs was achieved across
2 sitesA number of Isotrak’s customers, all leaders in the parcel delivery and logistics sector, realized that they needed to look beyond maximizing fuel efficiency in order to improve their margins. In such a competitive market, however, there could be no risk of negative impact on quality of service. On-time deliveries can make or break a business in today’s climate; the speed and reach of social media mean that a few bad customer reviews can have devastating repercussions.
THE CHALLENGE
Isotrak has a proven process and approach to identifying customers’ key requirements, and building these into the solution specification process. The solution is then designed in a consultative approach with the customer. Implementation then follows a documented process, adhering to the industry leading Prince 2 project management methodology.In the diagram, productivity section change 400K pounds to $625K.
THE PROCESS
Isotrak helps the post & parcel sector deliver on time and efficiently
Isotrak’s combined hardware and software solution provides both companies with real-time telematics data as well as enabling the analysis of the plan against actual journey. This not only provides the necessary visibility to alter routing schedules on the fly, but also makes it possible to identify improvements for future scheduling. Isotrak monitors all the traditional “black box” information such as speed and driver performance, along with any vehicle maintenance issues. It allows drivers to download tachograph data remotely, so they do notspend valuable vehicle time sending reports from their cabs. Isotrak’s solution also integrates fully with the organizations’ Electronic Proof of Delivery (ePOD) systems, providing a complete transportation management solution.
THE ISOTRAK SOLUTION
The savings achieved by implementing Isotrak are significant:
• One parcel delivery organization saved up to 45 minutes per vehicle per week simply by using Isotrak to improve driver reporting.
• Another expects to save approximately $625K in the first year of use by the elimination of lost hours.
• One Parcel delivery operation saw a 38% fuel saving.
THE ISOTRAK BENEFITS
Other wide-reaching benefits originate from the live data from the Isotrak Solution that is fed directly from the cabs back to the transport office during deliveries, as well as being available for analysis at the end of the day.
• By pinpointing where previous plans fell short, the accuracy of future routing and scheduling was improved immeasurably. This not only brings fuel efficiency improvements, but for some operators has reduced the number of vehicles required.
• Any “gaps” in journeys, such as unrecorded breaks, were identified and eliminated.
• The live data coming from the entire fleet makes it possible for the logistics team to re-optimize routes in real time in the event of road accident or breakdowns.
• Maintenance issues, such as worn tires, are flaggedearly, avoiding further damage and the possible extended absence of a vehicle while it is repaired.
• Customer delivery times are more accurate.
IMPROVED CUSTOMER SERVICE
ll of these companies are rolling out Isotrak more widely into their fleets. The future includes further integration with planning and ePOD systems as Isotrak continues to play a core role in the Post and Parcel transport management functions.
THE FUTURE - UPGRADING AND LOOKING AHEAD
ISOTRAK, Inc.
3455 Peachtree Road
Suite 500
Atlanta GA, 30326 www.isotrak.comT: 404 995 6655
