Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012...

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Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS

Transcript of Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012...

Post Olympic Feedback

Steve Miller Head of the

Joint Local Authority Regulatory Service for the 2012 Games

JLARS

What is JLARS?

• Small team of mostly EHO on secondment to a team looking after Regulatory Services for primarily the Olympic Park but with an influence beyond.

• Covering all LA Regulatory work• Mostly on from LA or LA background picked for

expertise• Involved in Partnership work to enable a Healthy and

Safe 2012• Sometimes integrated into the games providers• To continue to Legacy

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The Greatest Show on Earth

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Up to 250,000 per day

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17,000 Athletes60,000 volunteers

9 Million spectators

34 Olympic venues

21 Paralympic venues

38 Non -Comp venues

955 competition sessions14 million meals

10 million cups of coffee

Specific Food Safety requirements

• Detailed Food Safety Plans.

• Food recall and contingency plans

• Site specific HACCP plans

• Caterer food safety support teams

• Staff training

• Red Tractor certification in supply chain

Food Safety plan expectations

From farm to fork

Games specific;

Supply chain

Supplier assurance

Sub contractor management

Operational details

Processing controls

Checks and auditing

Full traceability and recall plans

Venue specific

Links to food handler training and food safety officer support

Working in partnership;

• Centre for the Protection of the National Infrastructure

• Catering contractors

• PAS 96 - Food Defence

• TACCP (Threat Assessment Critical Control Point )

• Risk based reviews

• Exercises

Managing the risk of malicious contamination

What did we do

• Venue visits with LAs

• Workshops with partners – LAs and Contractors

• Regular catch ups with FSA, JLARS, HPA

• Liaison with Water Companies

• Regular contractor meetings

Partnership working

Primary Authority

• Firstly tried across the Regulatory Functions• Rejected by LOCOG• ...asked for my LOCOG• Food and priority• ...no time for more• With five major caterers• Achieved Common Standard across UK• Only for the Olympics• No costs to caters• SUCCESS ON A PLATE!

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The Mayor of London tries Food from around the World

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Olympic Fayre

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Jenny Morris Vanessa Karakilic

Secondments

And secondment further into LOCOG

The Food and Catering JLARS TEAM

The Environmental Health Volunteers

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Volunteer Details

• 150 Volunteers• of which 50 were students • Across Olympics & Paralympics • All venues except Football stadia• JLARS employed and LOCOG deployed• Traffic Light System Green Amber Red• Checklist• Thermometers• Swabs• Allowed to look at Games after inspection!!• Fares and Homestay plus FREE T-SHIRT!!!!

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What we found – but not in many places

• Temperature Control Issues• Abuse of the 4 hour rule• Hand washing not happening• Language Issues• Only one supervisor• Long shifts• No breaks• Insufficient refrigeration• Poor instructions

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..... but the Good News was

• Lots of Greens• Few ambers • Only one Red• No food poisoning• Food disposed of on asking• No complaints• Compliance on next visit

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The Legacy and the Learning

• A volunteer force• The Glastonbury Model works on a large scale• Light touch inspections works if...• Good preparation happens in the beginning• Primary Authority is very useful• Reduces the strain on Local Authorities• It reduces cost• Raises the professions profile• IT WAS GREAT FUN

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Where next?

• To write up the Learning• Contribute to New Guidance• Contribute to new ways of working• Be part of solving where it went wrong• Look at and publish where it went right• Advice to Commonwealth Games• Look after the Legacy

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Important PartnersAlphabeti Spaghetti

• ODA

• LOCOG

• FSA

• HSE

• HPA

• GOE

• LGA

• GLA

• DCMS

• SGSA

• CIEH

• G&T, IPA,VAT 69, and plenty of T

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Busy in Stratford Empty in shepherds Bush

Impact of the Games

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LEGACY

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Legacy

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