Position: Manager Foundation College 2020 Initial: ____/____ Page 1 of 8

POSITION DESCRIPTION

MANAGER FOUNDATION COLLEGE

We are looking for employees of integrity, who are exceptionally high performers and can work collaboratively towards the achievement of our Vision of being

‘an Institute, Workplace and Partner of Choice’ ABOUT THE ROLE

Overview This position is accountable for the leadership and management of Chisholm Institute’s Foundation College (Business Area). The Manager Foundation College will focus on the effective delivery of high quality educational products and services; developing and executing business growth strategies; managing assets; and ensuring sustainability of the College. This role leads the Institute’s collective offering for Government and fee-for-service funded programs in general education, work education, academic learning skills, employability skills and English language education for diverse cohorts of learners, thereby positioning the Institute as the provider of choice within the region in line with Chisholm Institute’s Vision and Strategic Pillars. The Foundation College enriches the student’s tertiary learning experience by building literacy, numeracy, generic and English language skills for employment and further studies in both on and off shore students. The integration of core skill learnings in vocational training and the promotion and development of resources that initiate and promote access and pathways for all learners determines the scope of Foundation College projects and programs. The Foundation College has a strong internal role to enhance student success by supporting the professional teaching cohort to optimise teaching excellence through enhanced education, resourcing, research and development. As a vocational leader and active participant of the Chisholm Leadership Group, this role will manage the Business Area in the pursuit of educational excellence and business growth. By fostering and developing strong industry and community networks and creating a high performing, respectful and collaborative team culture, the incumbent will plan and drive the Business Area towards delivery of agreed teaching, client and student-centric, and financial outcomes. The incumbent is a key and active participant of the Chisholm Leadership Group who will ensure educational excellence, compliance with industry standards and regulations, manage financial and budget requirements, create business growth and build and maintain a motivated, high performing, respectful working team environment within the Foundation College Business Area Portfolio.

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Key Accountabilities Business Growth

Identify appropriate business opportunities aligned to the Institute’s Vision and Strategic Pillars to enhance College service delivery

Build strategic industry and community partnership networks and government agencies based on current and future needs to drive growth, improve educational delivery and enhance the Institute brand reputation

Working collaboratively with the offices of the Chief of Education and the Chief Commercial Officer, prepare business growth plans for the Foundation College Business to diversify and increase fee for service revenue

Prepare commercially focused and industry relevant, high quality education and support solutions in line with specific customer requirements and Government policy to ensure business growth and customer satisfaction

Contribute to tender and bid processes as required to drive business growth and ensure educational excellence

Manage the delivery of the annual business plan and budget, including agreed priorities and targets for Business Development, Cost Management, Business Improvement and Educational Partnerships

Strategic Leadership

Develop strategic business and operational plans and provide input to the overall Chisholm strategy and budget process aligned to the Institute’s vision and strategy

Provide strategic advice to promote growth within the College, to ensure that the Institute continues to be a leading provider in the education sector

In conjunction with other Managers, lead the development of a comprehensive marketing strategy for the College to drive growth and increase program and brand reputation throughout industry

Provide expert advice to the Executive and Associate Directors to promote business growth within the Foundation College and across the Institute

Anticipate, plan and lead new directions in quality education and training delivery, including advocating flexible delivery, such as online learning and workplace modes

Promote the Vision, Values and Goals of the organisation both internally and externally, with professionalism and enthusiasm

Own policy and procedure development for the Foundation College in accordance with the Institute Quality Management System

Ensure compliance with legislation, regulatory standards, government requirements and Institute policies and practices across the business areas to maximise quality and mitigate risk

People Leadership

Establish and lead a team of educational managers, teaching and professional staff to ensure contemporary education course delivery is maintained.

Effectively lead a high performing business area by: o Creating and maintaining a safe, supportive, respectful and positive work environment free

from discrimination, bullying and harassment o Fostering a culture of accountability, productivity, continuous improvement, customer

centric and educational excellence o Guiding, coaching and mentoring staff towards a culture of achievement that acknowledges

the input of others o Identify, encourage and lead staff to undertake relevant professional development aligning

to the needs of the Business Area o Planning and managing the development of capability in accordance with Chisholm’s Vision;

ensuring staff performance meets agreed standards and accountabilities

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Demonstrate workplace leadership by driving and adapting to change to optimise performance of the College

Proactively identify risk and potential situations that may jeopardise the Institute’s compliance with regulatory standards, or the Child Safe Standards1 and respond in accordance with Institute’s policies and agreed practices

Motivate, coach and manage the team towards the achievement of goals aligning to the Chisholm Strategy, Board KPI’s and Business Area plans

Innovation and Continuous Improvement

Ensure products and services are contemporary, responsive to changing market demands, are commercially sound and embrace technology advancements

Identify systemic and sustainable strategies to drive continuous improvement in operational and business performance

Use strong evidence based research and market intelligence data, to inform the development of new educational product and continually monitor existing program offerings, to ensure content relevance and graduate currency aligns to industry and community stakeholder requirements

Through technology, project and integrated workplace learning, foster innovative methods in blended delivery targeting positive student and educator outcomes, pathways, career opportunities and professional development

Actively promote and drive the development of innovative delivery models to optimise outcomes and to provide a customer centric response to market requirements

Develop and implement a framework and embed systems that visibly promote continuous improvement in professional capabilities, financial performance and client satisfaction

Service Excellence

Lead and actively implement the Institute’s Education Plan teaching and learning practice throughout the College

Ensure that the College meets local, national and international regulatory standards

Manage the College with a clear focus on the achievement of quality learning outcomes for all students, educational consistency and the accurate recording of all student data

Develop and refine systems and processes across the individual disciplines of the portfolio to ensure that adequate systems are in place to enable the best utilisation of financial, physical and human resources

Define and assign responsibility for roles in key program areas to ensure educational consistency and quality control of program delivery across school, Victorian Education and Training (VET) and higher education delivery areas

Identify systemic improvement opportunities and support the development and implementation of solutions to improve operational performance

Monitor performance across the business area and evaluate any identified underperformance

Critically evaluate underperforming areas and/or programs if identified within the College; develop and implement solutions to ensure alignment with Chisholm’s Vision, strategic and operational objectives

Business Alignment

Manage the monitoring and review of all course curriculum to ensure that program delivery is of a high standard and compliant with Australian Skills Quality Authority (ASQA) requirements and the ELICOS National Standards

Work in collaboration with other Business Area Managers to develop and implement a cross-Institute approach and strategy to support and improve student’s LLN, academic and employability (generic skills) and life skills

1 Child Safety & Wellbeing Act 2005 (Vic) - Child Safe Standards

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Ensure systems and processes are compliant, documented and responsive to business, client, contract and regulatory requirements

Commercial Focus

Identify, develop and implement local, national and international programs that maximise fee for service revenue and are market competitive

Drive innovative change to meet growth and Institute performance targets for the business areas

Develop and monitor the Foundation College annual budget with a particular emphasis on ensuring course viability and that external performance measures, staff ratios and teaching loads are managed effectively and always within budget

Monitor the progress of plans and make changes to ensure alignment with the overarching Institute Strategic Plans and associated business and operational plans

Establish effective business performance and reporting metrics to monitor and inform the Associate Directors and Chief of Education

Improve course/program profitability and increase revenue from education and training delivery activity by pursuing commercial and short course opportunities

Collaboration and Partnership

Engage effectively with key stakeholders, internally and externally, to enable both sustainable and growth of commercial performance of the College and the wider Institute

Engage and influence key stakeholders across the Institute to enable endorsement of specific strategies and actions that optimise student engagement and retention

Identify, develop and continually maintain relationships with external agencies, industry associations and networking groups and relevant community service providers to collaborate on design and delivery solutions to drive measurable positive outcomes

Foster and maintain strategic partnerships with Government, Peak Bodies and Industry associations and organisations to maximise growth and partnership opportunities for the Institute

Develop a strong industry focus that informs the development of quality educational products and services, builds business, improves educational delivery and enhances the reputation of the business area and Institute as a whole

Ensure communication with external stakeholders are closely aligned with Institute’s strategy and serve to positively enhance the reputation of the business

Engage with employers, industry and community representatives to support the development of industry current and relevant educational products and delivery, with a focus on building enduring relationships and a reputation as a training provider of choice

Build and maintain strategic relationships, alliances and partnerships with secondary schools, local industry and key stakeholders to promote and enhance product and delivery strategies

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ABOUT US

Chisholm is Victoria’s premier public vocational education and training provider, with campuses located across Melbourne and the south east. Each year, we welcome some 38,000 students from over 43 culturally and linguistically diverse backgrounds. More than 1,400 passionate and dedicated Chisholm employees work together to deliver quality training and education in Melbourne’s south east manufacturing heartland and key residential growth corridor. A Victorian Government-owned TAFE, we aim to lead the way in education and training to inspire success and transform lives. Our purpose is to excel in education and training and be respected and valued for enhancing the social and economic futures of individuals, industry and communities. Our drive for commercial success is underpinned by our core values of Opportunity, Integrity, Collaboration, and Achievement. In the past 20 years, we have grown significantly to become a multi-sector institute, delivering a broad range of education and training programs and services in higher education, vocational education and training (VET) and school sectors across ten campuses in Victoria, online, in the workplace and overseas with partner educational and government organisations. We offer over 250 courses, from VCE/VCAL/VETiS, through to nationally accredited qualifications such as certificates, diplomas, advanced diplomas, degrees, graduate certificates, graduate diplomas and short courses.

OUR COMMITMENT TO DIVERSITY

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. KEY WORKING RELATIONSHIPS

Reports to:

Associate Director - Education Direct Reports:

English Language Studies Manager

Education Managers

Project Leaders

Teaching Staff

Pathway Support Officers

Professional Staff Internally

Executive Director Group

Chisholm Leadership Group

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Managers, Business Areas

Foundation College team

Chisholm Business Areas

Chisholm Service Areas Externally

Students and Customers

Industry Representatives

Chisholm Institute Partners

Professional Bodies

Peers in other Educational Institutions

Government Colleagues

Community Organisations

POSITION REQUIREMENTS

Qualifications Essential

Relevant tertiary qualifications, including in Education, Business, Management or related discipline

Desirable

Relevant postgraduate tertiary qualifications in education or business management Skills and Experience Essential

Significant previous experience in a management role in an education environment

Proven capacity to drive business and operational planning, delivery and performance

Demonstrated ability to foster high quality stakeholder relationships, identify market opportunities and translate these into new business growth outcomes

Demonstrated ability to plan and drive responsive development and implementation of new products, services and educational delivery methodologies, aligning to current and future Government, Industry and Community stakeholder needs

Demonstrated leadership in building an effective and collaborative team that models organisational values and promotes harmonious relationships

Effective communication, negotiation and interpersonal skills, including demonstrated experience in gaining support from internal, industry, government and community stakeholders

Desirable

Experience in developing, leading and managing tertiary (VET and Higher Education) delivery

Similar experience in ‘foundation’ programs in other educational institutions

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ALIGNMENT TO OUR VALUES

We are looking for people who believe in our values of Opportunity, Collaboration, Integrity and Achievement and will uphold them in all communications, decisions and actions. Opportunity

Investigate and create opportunities to help us achieve goals.

Act constructively in pressured and unpredictable situations.

Give frank, honest advice, even in the face of strong, contrary views.

Welcome new challenges and be persistent in raising and working through new and complex issues.

When dealing with challenging situations, develop effective strategies and be decisive.

Collaboration

Present with credibility, engage audiences, and test levels of understanding.

Actively listen to others and encourage them to contribute.

Be open to criticism of your ideas, consider all suggestions, and respond thoughtfully.

Integrity

Model the highest standards of ethical behaviour and reinforce them in others.

Always be honest, ethical and professional when representing Chisholm, setting an example for others to follow.

Achievement

Adjust your style and approach to improve outcomes.

Make sure others understand that Chisholm needs on-time and on-budget results

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ORGANISATION DIAGRAM

This chart is a concise version and current at the time of publication.

Associate Director Education

ManagerFoundation College

English Language Studies Manager

Teaching StaffEducation Managers Project Leaders Pathways Support Officers Professional Staff