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Private Bag X 5706 Bazely Street Port Shepstone 4220 Tel: 039 688 6276      Fax 039 682 6678 Email: phumza.morai@kznhealth.gov.za 

PORT SHEPSTONE REGIONAL HOSPITAL

The financial year started with a bombshell with news of Mr Bigboy Khawula, CEO of Port Shepstone hospital hav‐ing been appointed as an Interim CEO for Addington hos‐pital in Durban. His interim appointment was effected by the KZN Department of Health Head Of Department Dr S Zungu. This was pronounced as a crea ve approach by the department of Health at ensuring effec ve running of Addington hospital. Following receipt of a formal ap‐pointment le er,  Mr Khawula informed employees of his appointment as interim CEO of Addington hospital for a period of eight months to a year.  

Mr Khawula’s natural warmth and friendliness have made him one of the easily approachable senior manager in the hospital. All managers and clinical heads of depart‐ments in a mee ng held on the o4th of February 2013, concurred that this act indeed shows the confidence the Department of Health in KZN has on Mr Khawula in effi‐ciently and effec vely managing a hospital.  

SO , WHAT’S NEXT ?  

Doctor Babusisiwe Dlamini, Medical Manager was ap‐pointed by Mr Khawula as Ac ng CEO for the hospital during the interim period he would be at Addington hos‐pital. Dr Dlamini accepted the appointment and so far, she has been showing determina on in her  work . We believe that Dr Dlamini’s experience in hospital manage‐ment and previous clinical prac ce as Medical Officer will definitely provide a strong background for the work ahead. We wish them all the best in this venture.   

Mr GBC Khawula, now acting CEO for  

Addington Hospital  

Wellness Day 3-5

T B Day 6

Batho Pele Campaign 7

Follow our Ms. Person-ality

8

Benefits of MMC cam-paign

9

Finance Report   10 

Wound Care Workshop   11 

PR Corner   12 

Welcome   2 

Inside this issue:

FEBRUARY—APRIL 2013 KZN OPERATIONS CENTER TOLL FREE NUMBER : 0800005133 

Figh ng Diseases, Figh ng Poverty, Giving Hope  

Dr PB Dlamini, now acting CEO for  

Port  Shepstone Regional Hospital  

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et me extend my warmest gree ngs to all our readers and welcome you to our second 

Isibani publica on in 2013. Once again, thank you for your readership and support in com‐piling this newsle er. In the past year, we have come across people asking when is the next issue coming out. We can take these signs as symptoms of success, and I hope we can con nue that pa ern over the next sev‐eral years. I want to let you know about some changes that we will be making in the hopes of be er mee ng the needs of our readers. We are planning to create permanent col‐umns where we will be briefing you on vari‐ous health issues, however this goal  will defi‐nitely not be possible without your con nued support. Admi edly, this is s ll very much a work‐in‐progress. If, therefore you have any sugges ons for us, please send us on email. The next issue, hopefully will be out by end of July and you are all invited to submit infor‐ma on on any  health theme or issues rele‐vant to the hospital’s ac vi es, news etc. In the mean me, please enjoy the issue, and when you get a chance, send us your feed‐back and let us know how we are doing. 

FEBRUARY  

Healthy Lifestyles Awareness Month  

Reproduc ve Health Month  

Sun smart Skin Cancer Awareness Month  

World Cancer Day 

 10‐16 STI / Condom Week  

10‐16 Pregnancy Awareness Week 

 15 Healthy Lifestyles Awareness Day  

 

MARCH  

TB Awareness Month 

 4‐8 School Health Week  

8 Interna onal Women’s Day  

10‐16 World Glaucoma Week 

 11‐17 World Salt Awareness Week  

14 World Kidney Day  

20 World Head Injury Awareness Day  

21 Human Rights Day  

21 World Down Syndrome Day 

 24 World TB Day  

APRIL 

 Health Awareness Month  

7 World Health Day 

 17 World Haemophilia Day  

24‐30 Global/African Vaccina on Week  

25 World Malaria Day 

 29 April ‐17 May Na onal Polio (1st Round) and Measles Immunisa on 

EMERGENCY NUMBERS  

 

Port Shepstone Regional  Hospital 039 688 6000 – Fax : 0396826678 

Ambulance/ Emergency Medical 10177 

Fire & Traffic Department 039 682 5555 

Police 10111 

Ugu Water 039 682 1150 

KZN Health Opera ons Centre  

0800005133  

Mrs PP M

orai—Public Relations O

fficer  

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Volume 1, Issue 1

Wellness and leading a healthy lifestyle is an essen al part of our daily rou ne.  As a result of con nuously embarking on healthy lifestyle ac‐vi es,  our employees  benefit a lot in pre‐

ven ng and trea ng chronic lifestyle diseas‐es such as HIV/AIDS, diabetes, hypertension, high cholesterol, tuberculosis and obesity. Re‐search is showing that it’s cost‐effec ve to in‐vest in preven ve health prac ces such as screenings, immuniza ons, behavioural coach‐ing, and health awareness/educa on than to spend in trea ng serious health condi ons.  

 

We pride ourselves  that we have an effec ve Well‐

ness Programme in place that helps to outsmart that boredom and keep your mind and body ac ve. The hospital management has even signed a commitment in line with our MEC’s call for the staff to par‐take in wellness ac vi es.  

Here are great things to do  

Improve your skills   Help someone else   Ask your manager for more work   Tidy your workplace   

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n line with the hospital events calendar, the Wellness committee hosted a well-ness event for staff on the 17th of April 2013, The event aimed at raising awareness on health related issues such as staff eating habits, physical ac-

tivity and finance management . The event was well attended as approximately 100 employees participated in various ac-tivities planned for the day. The activities included a 4 km walk & and a 4 km run, aerobics, table tennis and volleyball. The event started off by a formal opening where doctor Panajatovic, acting Medical Manager, presented a pledge of commit-ment which was signed by the senior management showing their commitment in promoting healthy life style. This was surely an exciting day as the day afforded staff with an opportunity to interact with management at a social level. Man-agement conveyed their gratitude to stakeholders that assisted us in making the event a success. These in-cluded Port Shepstone Department of Sports and Recreation, Old mutual, Ned

bank, Woolworths (Shelly beach), Green grocery (Marburg) Capitec Bank and Gems officials who assisted by providing various assistive items and devices at ensuring the event became a success.

The ladies  enjoying the day are from le  to the right Faith Mikandona, Bridget Hlophe and Bev Hooper  

g{|Ç~ tuÉâà |à

LAUGHTER IS THE BEST   MEDICINE. 

Studies show that people with a posi ve a tude suffer less from condi ons such as heart dis‐ease. Find something to laugh about everyday to give your feel

‐good hormones a boost. 

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  Aerobics 

If you want to join in this free program, please no fy our hospital EAP to get a registra on form. The more members we get, the be er for us to arrange different classes that can be held on hos‐pital premises    

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27TH March 2013  

Every year on 24th of March, the world commemorates World Tuberculosis (TB) day. It is a day when the whole world is reminded about the suffering that TB continues to exert on people although effective control measures are available. On the 27th of March 2013 Port Shepstone hospi-tal commemorated the day when the Hast department took a stand to educate both staff and patients about TB . We will keep renewing our commitment until we have universal cov-erage to treatment and have zero deaths to TB and a district free of Tuberculosis.

Speakers of the day declared that most people get infect-ed by TB because they lack information; hence we opened a dialogue and discussed TB symptoms, its pre-vention, treatment and the DOT support Programme with members of the community and staff present. Sr Thomp-son -Occupational Health Manager gave statistics that indicated an increase on the number of staff getting infect-ed with TB. This alone is an indication for a need for events such as this one. On the other hand, Sister Ma-khaye brought a light by giving a very touching testimonial. She emphasized that TB can be cured and she knows that from experience. Furthermore, she outlined the im-portance of taking medication.

Did you know that TB is caused by a germ that is spread

through the air by people with TB that has not been treated? From le  to right is  Sr Zama (Opera onal Manager for 

HAST), Sr Thompson (Occupa onal Health Manager) and Sr Makhaye.  

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n the 20th of March 2013, the Port Shepstone hospital Public Rela ons Department embarked on a Batho Pele 

Awareness Campaign.  The campaign was aimed at taking a cri cal look at the imple‐menta on of Batho Pele and different ways in which it can be made to work. Pa ents, visitors and various staff members, including prominent managers of the hospital par ci‐pated as they were asked to take a moment  and answer ques ons that were tailor made to measure the understanding of the Batho Pele Principle.  

The  me has come for all South Africans to work towards service excellence. This Batho Pele campaign was certainly a posi ve move towards service excellence. A er a lot has been said and wri en, it is now  me for real ac on in service delivery. 

1. Consulta on 

2. Service Standards 

3. Access 

4. Courtesy 5. Informa on 

6. Openness 

7. Transparency 

8. Redress 

9. Customer Impact  

10. Strategic Leadership and  

Direc on  

11. Innova on and Rewarding  

 Excellence  

1.  Instead of saying ‘I don’t know’ / angazi  to a client , you can say………………..? 

2.  A process of giving rewards for a job well done, falls under which Batho Pele principle? 

3.  Wearing your name tag at all  mes at  shoul‐der level, means you are applying which principle? 

Bridget Hlophe, PRO In serve Trainee ‐ posing a ques‐on to Khanyo Mseleku  

 

Lets all bring the spirit of Batho Pele to life !  

The Batho Pele awareness training  in various de‐partments of the hospital has also been success‐fully conducted by the PR unit   

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FACTS ABOUT THIS TRENDY LADY

Mandisa was born at Harding , KwaMachi loca on and matriculat‐ed at Sehole Combined High School  In 2004  

Last year she chose to enter the Ms Personality compe on be‐cause she believed she had what it takes to win the compe on.  Yes indeed, she won the  tle  and this reminds me of the glamour and the sound beat of the day in which she took the  tle.  

 

Q: What mo vates you to keep going in the hospital ?

A : To work passionately for the public  

Q: Why do you think educa on is so important for the youth of South Africa?  

A: because it is a weapon for success, without it one cannot achieve anything  

Q: What gives you hope for the future ?

A : I am young and energe c and  with that in mind I can achieve more.  

Q: What do you think people can do to help save babies and moth‐ers ?

A: Communi es must ensure that mothers are educated in ensur‐ing safety of their children. There must be awareness campaigns for children on various lifestyle topics. Mothers must be encour‐aged to report abuse so they may get help  

Q: If you could give advice to the hospital CEO what would it be ?

A : To remain humble and grounded. To try and accommodate staff cars inside hospital premises  

KNOW MORE ABOUT HER

Ezipholele Kwintandokazi yemoto yakhe  entsha  

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If you can, it means you cannot find it difficult to see a difference between a circumcised and uncircumcised male 

organ.  

On the 15th of February 2013, Port Shepstone hospital Well-ness Committee made it possi-ble for more than 50 male em-ployees to get more insight about male medical circumci-sion. In realizing this goal, the committee worked in collabora-tion with GEMS, dieticians and hospital OPD nurses. Every-thing was given for free includ-ing medical tests such as blood pressure, diabetes, body mass, prostate screening and healthy eating guidelines. Participants also enjoyed a free body mas-sage. Mr Tusani Mkwena, hos-pital TB coordinator shared information on the advantages of doing Medical Circumcision and he explained the entire processes of circumcision in detail. He ensured that MMC is conducted by trained health care providers who are special-ly trained to perform this kind of procedure. At PSH, we encourage male

employees and the public at large to go for this procedure . It helps to reduce the risk of sexual transmitted diseases, it also lowers the risk of contract-ing HIV Aids and protects fe-male partner from getting cervi-cal cancer and overall, it helps males maintain good hygiene. For this, the public can book at Ethembeni clinic. You can phone 0396886000 and you'll be transferred to the clinic.

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The total expenditure for the ins tu on exceeded by R9 million  

This resulted to 2% devia‐on on budget allocated   

  VARIANCE   % 

Expendi‐ture 

R 9,370m  102% 

BUDGET (R’ Mil‐lion)  

R 391,726m 

ACTUAL E(R’ Mil‐lion)  

R 401,096m 

Item   BUDGET 

(R’ Million)  

Compensa on of Employees  R286,164  

Goods & Services   R102,369  

Payment of Capital Asset   R2,391  

ACTUAL 

(R’ Million)  

R295,078  

R101,665  

R3,413  

Here are some tips:

Priori se and re‐priori se your budget  

Submit realis c and accurate budget inputs which are aligned to your depart‐ment’s strategic goals and objec ves  

Submit procurement plans on  me  i.e between July and September  

Your plans must be submi ed to the Supply Chain Department for processing  

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PRSH HOSTED A SUCCESSFUL WOUND CARE WORKSHOP

On the 25th April 2013, Port Shepstone Regional Hospital hosted a well orga-nized and educational workshop aimed at equiping staff with skills on wound care. Topics covered included physiology of wound healing, factors affecting wound healing, viewing of the wound products, wound assessments, dressing selection, management of venous leg ulcers and management of burns.

Attendees came from various health care facilities within the Ugu District, these in-cluded Murchison, GJ Crookes, St An-drews hospitals and representatives from the Shelly Beach Nursing College. Having gathered inputs from the work-shop attendees, everyone commended the organizers for having put in a lot of effort in organizing such a highly informa-tive workshop. The hospital would like to thank the work-shop facilitators, Annette Snyman, Desigan Govender, Nolene Visagie and Ayanda Zwane who came from Coloplast, Icembe Medical, Umsinsi, Palmed and Di-naledi companies and staff who assisted with donations, catering and setting up of the venue.

At the information/registration table is Sr Subramoney from the Special Clinic and Bridget Hlophe (PRO-in serve trainee).

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Thabile Nyawose a third year Public Rela-tions student from the Nelson Mandela Metro-politan University (NMMU), in Port Elizabeth. Bridget Hlophe also a PR student, from the Durban Computer College (DCC) in Durban and Nomusa Mhlongo a fourth year PR stu-dent from the University of Zululand (Unizulu) at Richards Bay.

They all say that this experience is of tremen-dous benefit to them as PR is a very broad field. “ We have grown so much, not in the PR field only but as individuals as well. We still look forward to getting more experience and exposure though. We feel that it is a privilege to be working in this hospital as it is one of the good hospitals in the Ugu District (that’s according to our assessment) . Not only we feel privileged because of the hospital but because of the supervision provided by our supervisor/mentor Mrs P Morai.

Meet the new

Public Relations

In-Service Train-

ees From left - Thabile Nyawose, Bridget Hlophe and Nomusa Mhlongo are the new In-service trainees in the Public Relations component.

Quality from the PR point of view ! High quality patient care will ensure simultaneously good public relations

 Obviously, a pa ent will never accept public rela ons  tac cs in lieu of indifferent hospital care. Thus, good pa ent care is the most important factor.  No amount of smiles, cheers and propaganda will compensate for bad administra on and poor professional care in a hospital. 

A pa ent comes with certain definite expecta ons to the hos‐pital and where possible, these have to be met. The recep on and out‐pa ent departments are normally the first contact point, but o en a client may have made earlier contact with the hospital by ge ng into cor‐respondence or by contac ng over the telephone. These are moments of truth, an opportunity for an official to convince the client that you have what it takes to be called a professional. A lot of valuable informa on can be and should be furnished to pa ents when they con‐sult us, this make clients feel they are treated like human beings. Cer‐tain details with regard to  me, date and the place will help in achiev‐ing favorable opinion about the hospital. Equally important is the fact that the person who is to receive the pa ent should be available on right  me or else this will lead to just opposite effect, and the pa ent may go back home disgruntled. 

Mrs PP Morai advises