Porch Light Pizza Colbey J. Nelson Content Strategy Presentation Wednesday June 17 th, 2015.

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Porch Light Pizza Colbey J. Nelson Content Strategy Presentation Wednesday June 17 th , 2015

Transcript of Porch Light Pizza Colbey J. Nelson Content Strategy Presentation Wednesday June 17 th, 2015.

Porch Light PizzaColbey J. Nelson

Content Strategy PresentationWednesday June 17th, 2015

Organization Established April 2014

Located in downtown Pullman

Owned by Jim and Jenny Swanger

Open Mon-Sat 11am-9:30pm, Sunday 11am-9pm

Fast fired artisan pizza

Beer and wine

“Fast-causal dinning”

Current Outreach VIP Club System

Seven Checks = One free pizza

Text message 50% off Free drink for sign up

Word of Mouth

Yelp

Facebook

Instagram

Website

Continued… Target audience

Palouse community Families with young kids

($50) Pullman students ($8)

Advertisement Survivors guide Lunch Special M-F 11am-

3pm. Kids pizza, salad and drink $8.

Overall grade B “Not moving forward with

trends.”

Goals of New Campaign

• Enhance the experience and

establish a culture at Porch

Light

• Incorporate the customers

in the decision making and

elevate opportunities

• Increase Porch Light’s

technology, target audience

and outreach.

New Campaign (1) Social media

implementation

(2) Expansion of restaurant Physical structure Mobile

(3) Customer interaction Greek week Community events Art competition Diversity of restaurant

food

New Idea No. 1 Create a Porch Light twitter

#pizzaislife

Introduce a customer of the month Share on all social media

outlets

Implement video and sharing 5 go-pro’s ($5,000) Videographer ($1,000)

Share everything with everyone

New Idea No. 2 Expansion of original

structure ($100,000) Expand outside eating

area. Inclusion of bar Multiple TV’s

Mobile Food truck ($40,000) Expand market Increase experience

New Idea No. 3 Greek week

Second semester 2016 #pizzaislife while at

Porch Light Donate $1,000 to one

fraternity and one sorority

Support Greek life events, WSU events, Palouse community events 1 per month 25% of revenue goes to

event

Continued… Art competition

First month of school Palouse wide Winner gets to add piece

Diversify pizza choices More specials Desert specials

Cookie dough Customers get to vote on a

pizza of the month

VIP Reward System 50% of next visit for

referring a friend

Icing on the Cake Customer Service Trainin

g ($15,000) How to properly work

with a customer Increase hospitality “Anything else can I do

for you guys?” Increase Porch Light

culture and experience Increase employee’s

cohesiveness between one another

Source Alex Ragusa

22-year-old WSU Student

Porch Light Supervisor and Shift Manager

[email protected]