POP P ublic O bservation P rogram

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POP Public Observation Program Developer Ray Young WFO Charleston, WV

description

POP P ublic O bservation P rogram. Developer Ray Young WFO Charleston, WV. Allows the general public to call in severe weather, winter weather, flooding and marine weather reports Toll free phone access 1-877-633-6772 - PowerPoint PPT Presentation

Transcript of POP P ublic O bservation P rogram

Page 1: POP P ublic O bservation P rogram

POPPublic Observation Program

Developer Ray Young WFO Charleston, WV

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Allows the general public to call in severe weather, winter weather,

flooding and marineweather reports

Toll free phone access 1-877-633-6772Number included in products

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• Public/Caller is stepped through entering a report using a computer automated touch tone menu

• Caller puts in zip code or Lat/Lon for location• Phone number is requested for possible call back

Caller may also leave a voice mail with addition details

Summer Menu Hail Menu

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Weather reports are forwarded

immediately to the

appropriate office

from the “host” location

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GYX

GSP

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National (except Guam)

800 numberfor call in

Callsrolloverto upto 12lines forsimultaneousprocessingas needed

•One national 800 number•3 “host” systems, 12 rollover lines

• 1st 4 to RLX for distribution• 2nd 4 to GYX for distribution• 3rd 4 to GSP for distribution

(still required)•If any “host” system or local phone lines fail, the other two systems remain operational•POP written in Microsoft Visual Basic – Well known, widely used language in the NWS therefore not developer dependent•System is expandable

Planned

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National800 number

for call in

Callsrolloverto upto 48lines forsimultaneousprocessingas needed

•One national 800 number in WBC•2 “host” systems, 16 to 48 rollover lines

• Primary 8 to 24 rollover for distribution• Secondary 8 to 24 rollover for distribution

•If primary “host” system fails, secondary system remains operational

Ex.24

lines

1st 12 rollover

2nd 12 rollover

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Reports are forwarded to an office through:

AWIPS text products and/or a Windows PC software package

ZCZC CRWADARLX SEWTTAA00 KCRW DDHHMM

***WARNING*** THIS REPORT HAS NOT BEEN QUALITY CONTROLLED ***

CHARLESTON WV JUST RECEIVED THIS STORM REPORT FROM THE GENERALPUBLIC ON OUR AUTOMATED REPORTING SYSTEM (POP). THIS REPORT HASNOT BEEN CHECKED FOR ACCURACY...BUT HAS BEEN AUTOMATICALLYFORWARDED TO YOU.

THIS REPORT IS ALREADY IN THE LSR FORMAT FOR YOUR CONVENIENCE.

PRELIMINARY LOCAL STORM REPORTNATIONAL WEATHER SERVICE SEATTLE WA126 PM EDT TUE APR 22 2008

..TIME... ...EVENT... ...CITY LOCATION... ...LAT.LON...

..DATE... ....MAG.... ..COUNTY LOCATION...ST.. ...SOURCE.... ..REMARKS..

0123 PM POSSIBLE TORNADO EVERETT 47.90N122.26W04/22/2008 SNOHOMISH WA PUBLIC

EVENT OCCURRED BETWEEN 108 PM 04/22/2008 AND 123 PM 04/22/2008

&&

$$

NNNN

(POP)

Plot, Alert, Log and Send (LSR and NWR) Reports

WFO provides a basic PC

Alert and Send (LSR) Reports

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Windows PC software package(Public Observation Program)

• Advantages – Receive all possible information on a report including a possible

call back number and voicemail– Report is shown on a map at the location it occurred– Multiple reports can be combined into a single LSR/PNS– Reports can be QCed before LSR/PNS transmitted– Once QCed, reports can be sent directly to AWIPS– NWR transmitter specific radio text can be created and sent to

CRS– Log of calls created– POP can run in a window on “operations” PC - Reports can be

sent to up to 4 IP addresses per office (one address being a dedicated PC is recommended assuring 24 hr monitoring/alerting)

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Multiple phone lines answered by a computer (and number of phone lines is expandable)

One toll free number for nationwide access (1-877-633-6772)

ZIP code or Latitude/Longitude can be used by caller facilitating calls by residence or mobile users (ie. truckers, marine operators)

Increased access to weather reports without overloading your staff

Quick report turn around to LSR

The reports come to us decreasing the often significant amount of time

we need to silicate information

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Improved Verification!

• Significant improvement shown in verification scores

• GYX improved FAR by 30 percent

0%

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1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

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Tornado Warnings - Accuracy (%)

Tornado Warnings - Accuracy Goals (%)

Tornado Warnings - False Alarm Rate (%)

Tornado Warnings - False Alarm Rate Goals (%)

*Storm-Based Tornado Warning Accuracy Goals (%)

*Storm-Based Tornado False Alarm Rate Goals (%)

Tornado Warnings - Lead Time (Min)

Tornado Warnings - Lead Time Goals (Min)

*Storm-Based Tornado Warning Lead Time Goals (Min)

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Quick STATS17 offices currently in operation17 offices currently in operation

6338 reports summer ’086338 reports summer ’08RLX Primary server handled calls 97% of timeRLX Primary server handled calls 97% of time

0.15% of time all 8 lines were in use concurrently0.15% of time all 8 lines were in use concurrentlyAverage call 2 minutesAverage call 2 minutes

About 90% of calls also selected voice mailAbout 90% of calls also selected voice mail

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NationalStart Up Costs

(estimated)

2 PC servers - $5000Installation of phone lines - $3000

Administrative (staff and travel time) - $5000

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Annual parts maintenance - $1200

24 Local phone lines - $35 each/month = $840/month

800 service rollover to local numbers = $500/month.05 per call/monthestimated average calls 10000 /mo

National Annual Recurring Costs(estimated 20K)

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Cost Assumption

Each region/WFO will bare the cost of setting up a PC (if a dedicated PC is desired

and one is not available) to run POP

An AWIPS message can be sent in lieu of a local POP PC

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POPPublic Observation Program