PONTELAND RFC - files.pitchero.comfiles.pitchero.com/clubs/19134/PontelandRFCTourtoChester.pdf · 3...

PONTELAND RFC RUGBY TOUR TO

CHESTER, ENGLAND

1st-3rd May 2015

WWW.SKYHIGHSPORTS.BIZ

THE RUGBY TOUR SPECIALISTS

INTRODUCING SKY HIGH SPORTS

Sky High Sports is the United Kingdom’s fastest growing and most exciting Sports Specialist Tour Operator. Our commitment to offer

innovative, fresh and bespoke products through a benefit-led, customer focused and honest approach has given us a reputation of

excellence in our field.

We have worked with a number Sports Teams across the world, managing exceptional itineraries throughout the United Kingdom and

Europe. We are immensely proud that a large proportion of our business is developed through repeat bookings and direct referrals.

We are infinitely passionate about offering a thoroughly personal

service from start to finish. From the moment you contact us, until you leave Europe on the flight home, you will have one point of contact

throughout the entire process.

All of our tours have been developed from our own personal and professional experiences, meaning they are all thoroughly

tried and tested.

We insist on action packed itineraries that immerse you in the sporting and cultural lifestyles of your destination.

Prepare to get your hands dirty!

We believe that great sports travel starts with great sports people. It is this sporting passion that goes into everything we do.

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CONTENTS

YOUR TOUR QUOTATION

ACCOMMODATION INFORMATION

YOUR TOUR ITINERARY

INTRODUCTION TO CHESTER

TOUR STASH WITH ZOO SPORT

CLIENT TESTIMONIALS

ESSENTIAL INFORMATION

TERMS & CONDITIONS



WHAT IS INCLUDED IN YOUR TOUR?WHAT IS INCLUDED IN YOUR TOUR?WHAT IS INCLUDED IN YOUR TOUR? Three Days exclusive hire of an executive coach for unlimited legal usage

throughout the tour. Coach fitted with Seatbelts, WC, DVD.

Two nights 2* Hotel Bed & Breakfast Accommodation in Chester. Group

will be accommodated in twin-bedded, private, en-suite rooms.

One Rugby Fixtures against evenly matched opposition inclusive of post

match hospitality

A morning of Outward-bound Activities

Financial Security and Client Protection

Itinerary Planning Service

24-hr Emergency Support from Sky High Sports CCCHESTERHESTERHESTER CCCATHEDRALATHEDRALATHEDRAL

CCCHESTERHESTERHESTER BBBYYY NNNIGHTIGHTIGHT

OPTIONAL EXTRASOPTIONAL EXTRASOPTIONAL EXTRAS Twin & Single Rooms available upon request. Surcharges apply.

Evening Meals and Lunches at suitable restaurants.

Extra Fixtures or Training Sessions during the tour.

Tickets to watch Sale Sharks in the Aviva Premiership

Kit and Teamwear from our partners at Zoo Sport.

Rugby Inclusive Travel Insurance from Endsleigh Insurance.

Situated less that a mile from Chester’s historic city centre, the Dene Hotel is

ideally situated for commuting around the area. The close link with the m53 mo-

torway just a short drive away makes the travel hassle free. During your stay at

the Dene Hotel you will have access to the free Wi-Fi in all the public areas, the

hotel also has free on site parking, All the rooms are en-suite and have tea and

coffee facilities, TV and spacious living area.

YOUR ACOMMODATIONYOUR ACOMMODATIONYOUR ACOMMODATION

TTTHEHEHE DDDENEENEENE HHHOTELOTELOTEL, C, C, CHESTERHESTERHESTER

CCCHESTERHESTERHESTER RRRACESACESACES A SA SA SPOTPOTPOT OOOFFF PPPAINTBALLINGAINTBALLINGAINTBALLING MMMANYANYANY A BA BA BEEREEREER TTTOOO BBBEEE HHHADADAD!!!



YOUR TOUR ITINERARY IN BRIEFYOUR TOUR ITINERARY IN BRIEFYOUR TOUR ITINERARY IN BRIEF

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3

DAY

- Coach Transfer to

Chester At leisure

The Dene Hotel, Chester

-

At leisure TOUR MATCH ONE At Leisure The Dene Hotel,

Chester

Full English Breakfast

Post Match Meal

Outward-bound Activities

Coach Transfer Home

- - Full English Breakfast

MORNING AFTERNOON EVENING ACCOMMODATION MEALS

CCCHESTERHESTERHESTER WWWALLSALLSALLS

A DA DA DAYAYAY AAATTT CCCHESTERHESTERHESTER RRRACESACESACES

YOUR TOUR ITINERARY IN DETAILYOUR TOUR ITINERARY IN DETAILYOUR TOUR ITINERARY IN DETAIL DAY ONE

You will be met at Ponteland Rugby Club this Afternoon by a Sky High

Sports Coach and Driver who will welcome you on board before transfer-

ring you to Chester.

Following arrival and Check-In at your Hotel in Chester, you will have the

evening at leisure to enjoy your surroundings.

DAY TWO


Morning at leisure

Transfer to a local Rugby Club for your Tour Fixture.

TOUR MATCH ONE

Post Match Hospitality & Food

Return to Chester

Evening at leisure

DAY THREE


A morning of Outward-bound Activities

Morning at leisure in Chester

Pack your bags & Check-Out of the Hotel

Transfer home at the end of the tour.



CCCHESTERHESTERHESTER FFFACTSACTSACTS & F& F& FIGURESIGURESIGURES

Situated on the border with Wales, the ancient Roman City of Chester is one of England’s most beautiful cities. Steeped in mystery and tradition, the tudor clad houses, the narrow streets and the Riv-er Dee all make Chester an excellent youth tour destination for your team. Located a quick drive from both Liver-pool and Manchester, Chester is a popu-

lar day-trip destination with the residents of the bigger cities. The city walls give the town an intimate and con-cealed atmosphere, which makes it a unique destination in England. Founded by the Romans and named De-va, the city of Chester is home to the world’s oldest racecourse that remains in regular use today. The Roodee Course, is also the only anti-clockwise racecourse in Britain, and the courses’ showpiece is the Chester Cup in May, a traditional warm-up for the season showpiece Epsom Derby. In ancient times, the Roman’s

raced Chariots around the course with hundreds of cheering aficionado’s screaming from the overlooking Chester City Walls. Even today, the ‘Roodee Roar’ is a quintessential characteristic of a day at the Chester Races. At night, the city bustles. There are

many pleasant bars and excellent restaurants on offer during the evening. The town enjoys a relaxed and party at-mosphere that continues long into the night for both the young and old. Your accommodation has been specifically chosen with your group in mind. The Hotel is located just outside the city centre which gives the group leaders the option to let the youth group enjoy the city cen-tre when appropriate. The hotel is situated in the beautiful Cestrian coun-tryside, and the leisure facilities at the venue will be an ideal chill-axing time filler on your tour.

For Rugby, Chester is superbly located. North Wales, Cheshire and Lancashire is the home to scores of rugby clubs offer-ing great youth, senior, vet’s and wom-en’s rugby. The city itself hosts a strong Rugby Club as well as a thriving Univer-sity Rugby Club.

POPULATION 90,925

FOUNDED

AD79

FAMOUS FOR The Roodee Racecourse, The River

Dee, The Eastgate Clock, Chester Zoo, Michael Owen, Beth Tweddle, Ben

Foden, Daniel Craig,

DID YOU KNOW? Chester was founded as a "castrum" or Roman fort with the name Deva

Victrix in the year 79 by the Roman Legio II Adiutrix during the

reign of theEmperor Vespasian.

Chester Racecourse is Britain’s oldest sporting venue with the first race oc-

curring in 1539?

Under a Tudor law it is supposedly illegal for Welshmen to enter Chester

after nightfall – and legal to shoot them with a bow and arrow within the

city walls there after midnight?

Chester’s Rows are unique not only in Britain but anywhere in the world?

The covered walkways on four of the main streets of the city allow create double-decker shopping there, and have done so according to records

since at least the 13th century.

INTRODUCING: INTRODUCING: INTRODUCING: CHESTERCHESTERCHESTER

DESTINATION FLAGDESTINATION FLAGDESTINATION FLAG



CLIENT TESTIMONIALSCLIENT TESTIMONIALSCLIENT TESTIMONIALS

LOOK THE PART WITH: LOOK THE PART WITH: LOOK THE PART WITH: ZOO SPORTZOO SPORTZOO SPORT

The information and service before leaving on tour was very good, Richie our tour

rep was very helpful. We also had serious drama with the ferries. This was not the

tour companies fault and they handled the situation excellently! A hilarious expe-

rience.

JOSEPH GAYNOR, SHEFFIELD MEDICS RFC, COLOGNE TOUR 2013

With Sky High Sports managing our rugby tour, all we had to focus on was having a

good time. A brilliant no-hassle service, provided at a very competitive price.

Thank you for all your help.

ADAM PERRIN, OLD RUTS RFC, CARDIFF TOUR 2013

SSSHEFFIELDHEFFIELDHEFFIELD MMMEDICSEDICSEDICS RFCRFCRFC

OOOLDLDLD RRRUTSUTSUTS RFCRFCRFC

Zoo Sport is an upcoming and exciting sports apparel company that is quick be-coming one of the most instantly recognisable Rugby brands in the UK. Zoo Sport is the result of 20 years collective experience in the Sports Teamwear in-dustry by a dynamic team of innovative designers and sports experts. The Zoo Sport team consists of active sports players with playing experience at the highest professional level. Like us here at Sky High Sports, they understand sport, play sport and work in sport. We are delighted to exclusively provide you with a range of tour clothing of the highest quality and most striking of designs. As part of your tour package we can include a range of both on and off-field apparel that is specifically designed for your team, with your logo, sponsors and nicknames all embroidered. The design possibilities are endless, hence the infinity influenced logo of Zoo Sport. Delivery can be arranged to your address ahead of the tour, or we can give it to

you in person following your arrival. To request a brochure, please contact the

team at Sky High Sports or visit www.zoo-sport.co.uk



SKY HIGH SPORTS: SKY HIGH SPORTS: SKY HIGH SPORTS: ESSENTIAL INFORMATIONESSENTIAL INFORMATIONESSENTIAL INFORMATION Let Sky High Sports take the strain and hassle out of organising your sports tour – we will help you construct a tour that is specific to your requirements and tailored to your group. Once you are happy with your tour we will require a deposit of £50 per person within 28 days. To help spread the cost the final balance can then be split over two equal payments. The first will be due 42 days following the deposit, with the final payment due no later than 42 days prior to the tour. Once we have your deposit you will receive paperwork to complete. This includes:

A detailed booking form specifying all inclusions in the tour package. After reading through our Terms & Conditions, completing and returning the booking form will form a contract between you and Sky High Sports.

A spread-sheet that requests the necessary passenger information such as name, date of birth, pass-port information and existing medical conditions.

A questionnaire that will enable us to arrange the ideal level, number and type of Sporting Fixtures for your team while on tour.

Between the time of booking and departure day, your dedicated tour manager at Sky High Sports will maintain a regular contact to ensure we have the correct information from you, and that you are aware of the development of the tour. Where appropriate, face-to-face meetings will be preferable to achieve this. Then, six weeks ahead of the tour, a full and confirmed itinerary including the key contacts, an hour-by-hour schedule and a detailed guide will be sent to you. At this stage however, subtle changes may be made to the itinerary.

HOW WE WORK Whilst many of our customer’s plan their trips up to 2 years before they travel, generally scheduled airlines will on-ly release their flight seats and prices 11 months in advance. To give you an indicative price we base our quotes on current fares live at the time of your enquiry.

TAXES & SURCHARGES Taxes on flights can comprise airport tax, departure tax and government taxes as well as fuel surcharges. Our quote will always include taxes but these can fluctuate dependent on a number of factors including rates of ex-change and the cost of oil. The final cost of taxes and surcharges will only be guaranteed once full payment has been received and tickets issued.

SECURING YOUR AIRLINE SEATS As soon as seats are on sale we will hold a provisional booking for your group advising you about a deadline date for the names of all passengers. At this stage we will require a deposit of £50.00 per person so we can guarantee the fare you pay. At this stage, the only price change may be the taxes and surcharges and you should budget for this.

PASSENGER NAMES All passenger names are always required by a specific date. We will let you know that date well in advance, so that tickets can be issued. Unfortunately, unless we have the names of all passengers travelling the airline will not issue tickets. Please remember that all names should match Passport details. No exceptions apply and boarding will be denied at check-in if tickets and passports do not match.

BAGGAGE

Passenger baggage is always included in our quotation. If required, we can also include 40KG of extra luggage (in two separate bags of 20kg each) for necessary team kit and equipment. For groups of more than 80 people, 80kg (in four separate bags of 20kg each) can be provided. Please note that our air inclusive tours are bonded under Travel Bureau’s ATOL License Number 5322 see www.caa.co.uk for more information. This means in the unlikely event that the company ceases trading your money is completely safe and should you be abroad you will be repatriated to the UK at no additional cost

http://www.caa.co.uk



Here at Sky High Sports Limited (Sky High Sports), we aim to make all your group travel arrangements as simple and hassle-free as possible. We don’t like confusing small print either so take your time to read through these simple terms and condi-tions before you make your booking with us. All of our tours comply fully with government travel regulations and EC pack-age travel directives. In these terms and conditions “you” and “your” refers to anyone named on the booking form. “We” or “Our” refers to Sky High Sports Limited.

Booking & Deposits If you wish to accept a tour from Sky High Sports then contact your tour manager as soon as possible. We will then send you a booking form with these Terms and Conditions to be com-pleted, signed and returned as early as possible. The booking form should be returned to Sky High Sports together with the deposit as stated on the invoice. The quote price takes into account a minimum number of people travelling, please be aware that surcharges may be applied in cases of under-occupancy. Please be aware that until a booking is received and payment has cleared Sky High Sports cannot make any reservations for your tour unless specified in writing by a member of staff. If there is an error in the booking form or a confirmation document you must inform us immediately as it may not be possible to make changes later on. Once a book-ing form and deposit has been received, your tour manager will check final availability of your tour. If price or availability has changed since your original quote and your deposit and booking form have not been received before the valid date specified on your quote, a new quote will be issued.

Your Contract Once you have signed and returned the booking form, you (the tour organiser) and your group enter into a contract with Sky High so please check that you have the authority to act on behalf of the touring party. In signing the booking form, you are accepting these terms and conditions yourself, and on behalf of persons using the services of Sky High Sports so make sure that all involved understand these Terms and Con-ditions and have up to date information on the tour package booked by you. Please ensure that all information on the booking form is com-plete and accurate, Sky High Sports cannot be held responsi-ble for inaccurate booking information. Any changes to your tour within four weeks of the departure date must be made in writing to the Sky High office and cannot be guaranteed.

Payment With your final quote Sky High will inform you of payment dates for deposits and final payments. Total payment is nor-mally due no later than eight weeks before tour departure, however if the tour is booked at short notice then Sky High Sports will inform you in writing of your payment terms once agreed. If payment is not received on time, a member of the Sky High team will get in contact with you, the tour organiser to resolve the issue and avoid cancellation. If payment is still

not received in reasonable time up to 6 weeks before the tour we reserve the right to cancel your tour as a last resort. If pay-ing for a ticketed event such as a football match, theme park or theatre show, tickets will need to be paid for upfront and are not refundable. Payment can be made by cheque (made payable to Sky High Sports) Bank transfer or Cash.

Insurance For your own protection, Sky High Sports recommends that all clients are fully insured for every tour. If you have arranged your own insurance please send policy details to Sky High. Travel insurance is for your own protection so please ensure that your policy is up to date and will cover your sporting ac-tivity. Travel insurance is especially important if you are book-ing your own flights as part of your tour as we cannot refund any tours due to flight delays or cancellations. Please send us confirmation of your insurance for all passengers once you have booked your tour.

Financial Security Sky High Sports complies with all government travel regula-tions and EC Package travel directives. In accordance with “The Package Travel, Package Tours Regulations 1992” all passengers booking with Sky High are fully Insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the can-cellation or curtailment of your travel arrangements due to the insolvency of Sky High Sports. A certificate detailing this cover will be given to each and every passenger as evidence of cover. Please ensure that you have been given the appro-priate certificate(s) at the time of booking. This insurance has been arranged by Towergate Chapman Stevens through IGI Insurance Company Limited. All flight bookings included in the package price of a sports tour with Sky High Sports are ATOL protected. Sky High Sports is a retail agent for ATOL Holders the Windgrove Ltd (The Travel Bureau) (ATOL 5322). ATOL Protection extends primarily to customers who book and pay in the United King-dom. Visit www.atol.org.uk for more information. If you book flights yourself you may not be ATOL protected and may need extra protection so contact us for more information on your tour flights.

Sports fixtures and tournaments Sky High Sports arranges matches through a network of con-tacts and international match and tournament agents. Every effort will be made to match the standard of your team with the standard of your opposition but this cannot be guaran-teed. Sky High Sports cannot be held liable for the cancella-tion of matches due to circumstances outside of our control including weather conditions, league commitments or any other factor. As a matter of league policy, please contact the necessary sporting bodies before touring to ensure that your fixtures are approved. Please ensure that you and your team respect local rules and regulations and are prompt for all

OUR TERMS & CONDITIONSOUR TERMS & CONDITIONSOUR TERMS & CONDITIONS

http://www.atol.org.uk



OUR TERMS & CONDITIONSOUR TERMS & CONDITIONSOUR TERMS & CONDITIONS Here at Sky High Sports Limited (Sky High Sports), we aim to make all

your group travel arrangements as simple and hassle-free as possi-

ble. We don’t like confusing small print either so take your time to

read through these simple terms and conditions before you make

your booking with us. All of our tours comply fully with government

travel regulations and EC package travel directives. In these terms

and conditions “you” and “your” refers to anyone named on the

booking form. “We” or “Our” refers to Sky High Sports Limited.

Booking & Deposits

If you wish to accept a tour from Sky High Sports then contact your

tour manager as soon as possible. We will then send you a booking

form with these Terms and Conditions to be completed, signed and

returned as early as possible. The booking form should be returned

to Sky High Sports together with the deposit as stated on the in-

voice. The quote price takes into account a minimum number of peo-

ple travelling, please be aware that surcharges may be applied in

cases of under-occupancy. Please be aware that until a booking is

received and payment has cleared Sky High Sports cannot make any

reservations for your tour unless specified in writing by a member of

staff. If there is an error in the booking form or a confirmation docu-

ment you must inform us immediately as it may not be possible to

make changes later on. Once a booking form and deposit has been

received, your tour manager will check final availability of your tour.

If price or availability has changed since your original quote and your

deposit and booking form have not been received before the valid

date specified on your quote, a new quote will be issued.

Your Contract

Once you have signed and returned the booking form, you (the tour

organiser) and your group enter into a contract with Sky High so

please

check

that

you

have

the

au-

thority to act on behalf of the touring party. In signing the booking

form, you are accepting these terms and conditions yourself, and on

behalf of persons using the services of Sky High Sports so make sure

that all involved understand these Terms and Conditions and have up

to date information on the tour package booked by you.

Please ensure that all information on the booking form is complete

and accurate, Sky High Sports cannot be held responsible for inaccu-

rate booking information. Any changes to your tour within four

weeks of the departure date must be made in writing to the Sky High

Sports head office and cannot be guaranteed.

Payment

With your final quote Sky High will inform you of payment dates for

deposits and final payments. Total payment is normally due no later

than eight weeks before tour departure, however if the tour is

booked at short notice then Sky High Sports will inform you in writ-

ing of your payment terms once agreed. If payment is not received

on time, a member of the Sky High team will get in contact with you,

the tour organiser to resolve the issue and avoid cancellation. If pay-

ment is still not received in reasonable time up to 6 weeks before the

tour we reserve the right to cancel your tour as a last resort. If paying

for a ticketed event such as a football match, theme park or theatre

show, tickets will need to be paid for upfront and are not refundable.

Payment can be made by cheque (made payable to Sky High Sports)

Bank transfer or Cash.

Insurance

It is advisable to take out your travel insurance at the time of book-

ing your trip as cover will commence for pre-departure cancellation

from the policy issue date. This will, therefore, provide cover should

you have to cancel your trip for an insured reason such as illness or

serious accident. We strongly recommend that you and all members

of your party are adequately insured, protecting against unforeseen

circumstances that could otherwise spoil your tour. Cover should

include category one and two sports and activity cover, emergency

medical expenses, personal accident and repatriation. In addition, we

strongly recommend that you include baggage, personal liability and

cancellation cover.

We are working with Endsleigh Insurance Services Limited to offer

you a range of excellent single and multi-trip policies. These include:

Personal Accident cover

Repatriation cover

Baggage cover

Personal Liability cover

Overseas legal expenses

Cancellation or curtailment charge cover

These policies also cover over 160 Standard, Category One, Category

Two, Standard Winter, Category One Winter & Category Two Winter

Sports and Activities as standard. These include Cricket, Netball,

Football, Hockey and Rugby as well as a host of activities including

White Water Rafting, Skiing, Paintballing & Bungee Jumping which

represent an example of what can be included in a Sky High Sports

tour package.

This is only a summary of the cover provided. The policy document

can be read in full on Endsleigh’s website, which can be accessed by

following the link below.

To receive a quote and to book your travel insurance online please

go to www.endsleigh.co.uk/SkyHighSports or call our dedicated

team at Endsleigh on 0800 028 0063. Please let them know you are

travelling with Sky High Sports when you call them for a quote.

Sky High Sports includes this insurance in some tour packages as

standard. Please consult the ‘What’s Included’ section of your tour

information pack for details, or contact Sky High Sports directly.

Financial Security

Sky High Sports complies with all government travel regulations and

EC Package travel directives. In accordance with “The Package Trav-

el, Package Tours Regulations 1992” all passengers booking with Sky

High are fully Insured for the initial deposit and subsequently the

balance of all monies paid to us, including repatriation if required,

arising from the cancellation or curtailment of your travel arrange-

ments due to the insolvency of Sky High Sports. A certificate detail-

Period before departure % of tour payable

From booking 1st Deposit

Under 28 days 50%

Under 14 days 100%

PONTELAND RFC - files.pitchero.comfiles.pitchero.com/clubs/19134/PontelandRFCTourtoChester.pdf · 3...

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