Polycom RealPresence Immersive Studio Flex …...Polycom, Inc. 6 Flammability Refer to the...

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ROOM PREPARATION GUIDE

Polycom RealPresence Immersive Studio Flex System Installation

October 2019 | 3725-84381-004B

Polycom RealPresence Immersive Studio Flex System Installation Room Preparation Guide

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Copyright© 2019, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. 6001 America Center Drive San Jose, CA 95002 USA

Polycom®, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom. End User License Agreement By using this product, you are agreeing to the terms of the End User License Agreement (EULA) at: http://documents.polycom.com/indexes/licenses. If you do not agree to the terms of the EULA, do not use the product, and you may return it in the original packaging to the seller from whom you purchased the product. Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at [email protected]. Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document. Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided “as is” without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to [email protected].

Visit the Polycom Support Center for End User License Agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

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Contents

Before You Begin ......................................................................................................................5

Audience, Purpose, and Required Skills ............................................................................................. 5 Get Help ............................................................................................................................................. 5

The Polycom Community ............................................................................................................................. 5

Flammability ..............................................................................................................................6

Will the Immersive Studio Flex System Fit in My Room? .......................................................6

Physical Room Requirements ..................................................................................................7

Ceiling Requirements ......................................................................................................................... 7 Height.......................................................................................................................................................... 7 Color ........................................................................................................................................................... 7 Lighting ....................................................................................................................................................... 8

Media Wall Only Requirements ......................................................................................................... 13 Front and Rear Wall Requirements ................................................................................................... 16

Color ......................................................................................................................................................... 17 Side Wall Requirements ................................................................................................................... 17

Color ......................................................................................................................................................... 17 LAN Jack ................................................................................................................................................... 18 Microphones .............................................................................................................................................. 19 System Rating ........................................................................................................................................... 19 Power Outlets ............................................................................................................................................ 19 Obstructions .............................................................................................................................................. 21

Floor Requirements .......................................................................................................................... 21 Material and Color...................................................................................................................................... 21 Floor Support ............................................................................................................................................. 22 Floor Levelness ......................................................................................................................................... 23 Obstructions .............................................................................................................................................. 23

General Room Requirements ........................................................................................................... 23 Windows.................................................................................................................................................... 23 Doors ........................................................................................................................................................ 23 Chairs........................................................................................................................................................ 23 Noise ......................................................................................................................................................... 24 Thermostat ................................................................................................................................................ 24 Vibration .................................................................................................................................................... 24 Power and Cooling..................................................................................................................................... 25 Obstructions .............................................................................................................................................. 25

Delivery Requirements ...........................................................................................................26

Network Requirements ...........................................................................................................28


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Summary Checklist of Room Requirements .........................................................................29

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Before You Begin The Polycom® RealPresence Immersive Studio® Flex System Installation Room Preparation Guide defines the room characteristics (such as the room size, wall color, and power outlets), delivery requirements, and network requirements needed to successfully deploy the RealPresence Immersive Studio Flex telepresence solution. Both standard 9-seat and 15-seat installations and installations in California, Oregon, and Washington (CA, OR, WA) are included.

Audience, Purpose, and Required Skills The Polycom RealPresence Immersive Studio Flex System Installation Room Preparation Guide is intended for Polycom customers who have purchased a RealPresence Immersive Studio Flex system and are in the process of preparing their room for the RealPresence Immersive Studio Flex system installation.

Get Help For more information about installing, configuring, and administering Polycom products, refer to Documents and Downloads at Polycom Support.

The Polycom Community The Polycom Community gives you access to the latest developer and support information. Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics.

http://support.polycom.com/PolycomService/home/home.htm?isSSOCookieCreationRequired=null&prcRegistrationUrl=http%3A%2F%2Fportal.polycom.com%2FPolycomSSO%2Fregistration%2Findex.htm%3FfromSupport%3Dtrue&prcProblemsLoggingUrl=http%3A%2F%2Fwww.polycom.com%2Fsupport%2Fportal_help.html&prcForgotPasswordUrl=http%3A%2F%2Fportal.polycom.com%2Fportal_web%2Fvalidation.portal%3F_nfpb%3Dtrue%26_pageLabel%3Dvalidation_forgot_password%26_nfls%3Dfalse%26fromSupport%3Dtrue

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Flammability Refer to the RealPresence Immersive Studio Flex Technical Specifications document for flammability class information. The user may be legally required to perform their own Risk Assessment to ensure that the RealPresence Immersive Studio Flex system is safe to use in their location. A Fire Marshall assessment may also be required. Additional site safety measures may be necessary to ensure that fire risks and escape routes are legally compliant. Polycom cannot advise or endorse any such safety measures.

Will the Immersive Studio Flex System Fit in My Room? The first step in preparing for a RealPresence Immersive Studio Flex system installation is to make sure that the RealPresence Immersive Studio Flex system will properly fit into the room you selected. The following table can help you make that determination. Refer to the Room Remediation Plan for more details.

With Optional Lighting Kit 6-Seat 15-Seat

Recommended Room Size With Back Table

21 ft 10 in (6.65 m) wide x 16 ft 1 in (4.9 m) deep x 8 ft (2.44 m) high For rigid ceilings, the height should be 8 ft 2 in (2.49 m).

26 ft 4-7/8 in (8.05 m) wide x 21 ft 3 in (6.48 m) deep x 8 ft (2.44 m)* high For rigid ceilings, the height should be 8 ft 2 in (2.49 m).

Recommended Room Size Without Back Table

21 ft 10 in (6.65 m) wide x 14 ft 0 in (4.27 m) deep x 8 ft (2.44 m)* high For rigid ceilings, the height should be 8 ft 2 in (2.49 m).

26 ft 4-7/8 in (8.05 m) wide x 19 ft 4 in (5.89 m) deep x 8 ft (2.44 m)* high For rigid ceilings, the height should be 8 ft 2 in (2.49 m).

Room Width Considerations

If your room is wider than 21 ft (6.4 m) side-to-side, Polycom recommends that you install the RealPresence Immersive Studio Flex system in the center of the room.

Room Height Considerations

The maximum ceiling height is 14 ft 0 in (4.26 m). The minimum ceiling height is 8 ft (2.44 m).

● If your room does fit the size requirements listed in the table, continue through the rest of this document to determine the other RealPresence Immersive Studio Flex room requirements.

● If your room does not meet the size requirements, you can modify the room or select a new one, you can call your Polycom sales representative for assistance, or you can speak to your Polycom Project Manager (if one has been assigned to you).

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Physical Room Requirements The RealPresence Immersive Studio Flex system is available with a media wall and optional participant table, front façade wall, and room lighting.

This section provides information about the:

● Table Requirements

● Ceiling Requirements

● Front and Rear Wall Requirements

● Side Wall Requirements

● Floor Requirements ● General Room Requirements

Table Requirements Power and data are not supplied in the main and rear tables. It is the customers’ responsibility to install power and data in the tables.

Ceiling Requirements

Height ● Minimum ceiling height: 8 ft (2.44 m) (For rigid ceilings: 8 ft 2 in (2.49 m))

● Maximum ceiling height: 14 ft (4.26 m)

These ceiling heights apply to rooms with or without the Flex Optional Lighting Kit. For more information about room size requirements, see the previous page.

Polycom Ceiling Microphone Arrays ● To obtain the best acoustics, the ceiling should be a suspended ceiling (also known as a dropped

ceiling); however, structural ceilings are also supported.

● If your ceiling is higher than 9 ft (2.74 m) and lower than 14 ft (4.26 m), you must order three optional 6-foot (1.82 m) drop cables (part number 2457-26765-072) from your Polycom sales representative. Be sure to order one drop cable for each Ceiling Microphone Array.

For more information about the Ceiling Microphones, see the Ceiling Microphone Array placement plan and the RealPresence Immersive Studio Flex system side view for standard and CA, OR, WA installations at the end of this document.

Color ● If your ceiling can be painted, paint it white or a light color that is as close to white as possible.


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● If your ceiling is suspended (also known as a dropped ceiling) and the ceiling tiles and grid are damaged, grayed, or yellowed, you should replace the old suspended ceiling with a new one.

Lighting This section describes how to ensure proper lighting in the RealPresence Immersive Studio Flex room:

● If you are planning to install the Flex Optional Lighting Kit

● If you are not planning to install the Flex Optional Lighting Kit

● If your room is larger than the recommended room size (whether or not you are planning to install the Flex Optional Lighting Kit)

If you are planning to install the Flex Optional Lighting Kit: Your Polycom Project Manager will work with you and your electrician to prepare for the installation of the lights. Note that it is the customers’ responsibility to purchase and install the ceiling lights in accordance with all local building and electrical codes. Documentation about how to install the lights is packaged with the lights. It is also the customers’ responsibility to create the customer signage label and provide it to the installers at this stage.

The following table lists product information about the light fixtures that are part of this kit:

Region Manufacturer Product Description

Manufacturer’s Part Number

North America / Europe GE Lighting Lumination EP Series LED Pendant

EP140A3CDSLVR

For more information about the Flex Optional Lighting Kit lighting requirements:

● See the lighting plan and the RealPresence Immersive Studio Flex system side view at the end of this document.

• See the specification sheet for the lights: http://www.gelighting.com/LightingWeb/na/solutions/indoor-lighting/suspended/lumination-ep-series.jsp.

If you are not planning to install the Flex Optional Lighting Kit: If you are not planning to install the Flex Optional Lighting Kit, you will not receive the Polycom lighting; therefore, you must provide your own lighting. Polycom recommends using a lighting designer and having the lighting professionally installed. The room should have evenly dispersed ambient light.

To ensure proper lighting, you must measure the lighting at the seats in the room.

http://www.gelighting.com/LightingWeb/na/solutions/indoor-lighting/suspended/lumination-ep-series.jsp



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Measure 6-Seat Room Lighting


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Measure 15-Seat Room Lighting

To measure the lighting:

● Place a light meter (such as a Sekonic® L-758C) 50 in (127 cm) above the floor.

● Place the light meter perpendicular to the light sensor (since this is what the camera sees).

● Check that the light meter dome is fully retracted.

● Use a tripod to maintain height consistency.

50"(

127

cm)

OVERHEADLIGHTS

LIGHTS REFLECTEDTO CAMERA


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The lighting should meet the following requirements:

● The light levels on the faces of all participants should be between 30 and 70 foot candles, with an ideal measurement of 45 foot candles. The difference in light levels between any two participants must be less than 10 foot candles.

● The lighting temperature should be between 3200K and 4500K, with an ideal measurement of 4100K.

The Flex Optional Lighting Kit lighting plan is included in the Room Remediation Plan. You may want to refer to this plan as a reference when choosing and installing your own lighting. For additional information to help you choose lighting that is comparable to the Flex Optional Lighting Kit lighting, see the specification sheet for the lights: http://www.gelighting.com/LightingWeb/na/solutions/indoor-lighting/suspended/lumination-ep-series.jsp.

If your 6-seat room is larger than the recommended room size: If your room is larger than 21 ft 10 in (6.65 m) wide x 16 ft 1 in (4.9 m) deep x 8 ft (2.44 m) high, any lighting in the room that is outside of the RealPresence Immersive Studio Flex footprint could cause interference with the RealPresence Immersive Studio Flex lighting. Polycom recommends that all rooms that are deeper than 16 ft 1 in (4.9 m) front-to-back should include a Flex Optional Lighting Kit.

To reduce the probability of interference from other lights in the room:

● Remove any lights within 4 ft (1.21 m) of the sides or back of the RealPresence Immersive Studio Flex footprint. This “keep-out” area is shown in blue in the following figure.

● Check that there are no lights within the 84° total field of view of the cameras. This area is also shown in the following figure.




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6-Seat System

If your 15-seat room is larger than the recommended room size: If your room is larger than 26 ft 4-7/8 in (8.05 m) wide x 21 ft 3 in (6.48 m) deep x 8 ft (2.44 m) high, any lighting in the room that is outside of the RealPresence Immersive Studio Flex footprint could cause interference with the RealPresence Immersive Studio Flex lighting. Polycom recommends that all rooms that are deeper than 21 ft 3 in (6.48 m) front-to-back should include a Flex Optional Lighting Kit.

To reduce the probability of interference from other lights in the room:

● Remove any lights within 4 ft (1.21 m) of the sides or back of the RealPresence Immersive Studio Flex footprint. This “keep-out” area is shown in blue in the following figure.

● Check that there are no lights within the 84° total field of view of the cameras. This area is also shown in the following figure.


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15-Seat System

Ideally, all the lights in the room should be from the RealPresence Immersive Studio Flex Optional Lighting Kit. However, if your room has lights outside of the “keep-out” area, these lights must have the same temperature as the RealPresence Immersive Studio Flex lighting. Additionally, to minimize stray light, Polycom recommends that these lights be downward-facing, such as recessed can lights.

Media Wall Only Requirements If you purchase only the RealPresence Immersive Studio Flex media wall and supply your own table, ensure that the table matches the dimensions below as closely as possible. Also, ensure that the seating positions match what is shown below.


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6-Seat System


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15 Seat System


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Ensure that your table height matches the dimensions shown in the following figure.

Front and Rear Wall Requirements

Note that the front wall referred to in this section is the front wall of the room, which is located behind the RealPresence Immersive Studio Flex media wall. If installing the optional front façade wall, the front wall of the room must be suitable to support it.


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Color ● Recommended Option: Paint the front and rear walls, including the baseboards, Benjamin Moore®

November Skies eggshell finish enamel (or latex) 2128-50 (or equivalent).

● Second Option: Paint the front and rear walls, including the baseboards, Behr® Pewter Mug low luster eggshell finish enamel (or latex) 770E-3 (or equivalent).

Side Wall Requirements

Color ● Recommended Option: Paint the side wall, including the baseboards, Benjamin Moore® November

Skies eggshell finish enamel (or latex) 2128-50 (or equivalent).

● Second Option: Paint the side wall, including the baseboards, Behr® Pewter Mug low luster eggshell finish enamel (or latex) 770E-3 (or equivalent).


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LAN Jack One LAN jack located on the front wall as shown in the Room Remediation Plan.

The customer must provide IP addressing for the devices.

● Subnet Mask ● Default Gateway ● IP addresses

Ø A block of 10 static IP addresses is required. Ø The base IP should be identified (for example, 10.10.10.51). Ø All IP addresses should be on the same subnet and VLAN. Ø The IP addresses should be assigned as shown in the next table.

IP Address Map Base IP+ Device

0 Group Series 700 (A1)



3 Content Monitor (D4)

4 SoundStructure (SS1)

5 Moxa Nport (RS1)

6 <Reserved>

7 Display Matrix (VM1)

8 <Reserved>

9 Tablet (T1)

A 24 port unmanaged Ethernet switch is supplied with the system. This may be replaced with a customer-preferred device of the same capacity. The customer must ensure that their device fits within the 38 cm depth of the Immersive Studio Flex electronics rack.

If an in-room switch is used, only one LAN connection on the front wall is required.

If the customer wants to connect components to the LAN ports on the wall, without using a switch, they must supply longer network cables.

For more information about the network requirements, refer to the Room Remediation Plan.


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Microphones

Polycom Ceiling Microphone Arrays To prepare for the installation of the Ceiling Microphone Arrays, an electrician must do the following:

● Install a single gang junction box (for 6-seat systems) or two boxes (for 15-seat systems) in the front wall of the room as specified in the Room Remediation Plan.

● Install a conduit in the front wall of the room. The conduit should extend in a straight run from the junction box(es) to the plenum space in the ceiling, and should be at least 1.2 in (30 mm) in diameter.

● Stub up the conduit (that is, bend it approximately 90º) into the plenum area.

Additionally, Polycom recommends at least a 4-foot (1.2 m) separation between any HVAC equipment (particularly air conditioning equipment) and the Ceiling Microphone Arrays.

For more information about installing the Ceiling Microphone Arrays, see the Ceiling Microphone Array placement plan and the RealPresence Immersive Studio Flex side view for standard and CA, OR, WA installations in the Room Remediation Plan. For more information about HVAC equipment, see the Noise section on page 24.

System Rating • Input 1: 100-240V, 3.0A, 50/60 Hz

• Input 2: 100-240V, 4.0A, 50/60 Hz Caution: This equipment uses multiple power connections. See the instructions below for quick disconnect of the two power distribution units. Please disconnect both before servicing. The main system consists of an electronics rack and displays connected to a PDU which are considered “pluggable equipment.” The room lighting system is considered to be “permanently connected equipment.”

Emergency Disconnect In the event of an emergency, power to the system may be disconnected by turning off the POWER DISCONNECT switch installed in the room.

Power Outlets

120V region (such as North America) The system requires one dedicated 20A circuit (15A minimum). This should terminate to a quad AC box. It must be located on the front wall as specified in the Room Remediation Plan.

220V and 230V region (such as Europe) The system requires one dedicated 16A circuit (13A minimum). This should terminate to a quad AC box. It must be located on the front wall as specified in the Room Remediation Plan.


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All Regions You must refer to the following table and determine which voltage, socket image, and socket type correspond to your country.

Country Country Voltage

Socket Current Socket Image Socket Type

(If Applicable)

North America (USA, Canada, Mexico)

120 Volts

15 Amps

60 Hz

NEMA 5-15/5-20

United Kingdom

Ireland

Hong Kong

Singapore

230 Volts

13 Amps

50 Hz

BS 1363

France

Belgium

230 Volts

16 Amps

50 Hz

CEE 7

Switzerland

230 Volts

10 Amps

50 Hz

SEV 1011

Continental Europe (Germany, Austria, The Netherlands, Sweden, Norway, Finland, Russia)

230 Volts

16 Amps

50 Hz

CEE 7/7 (Schuko)

India

220-230 Volts

15 Amps

50 Hz

BS 546

Israel

220 Volts

16 Amps

50 Hz

SI 32

Australia

New Zealand

230 Volts

10 Amps

50 Hz

AS/NZS 3112


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Japan

100-110 Volts

15 & 20 Amps

50 & 60 Hz

JIS 8303

China

220 Volts

10 Amps

50 Hz

GB 2099, 1-1996 Class 1

Argentina

250 Volts

10 Amps

50 Hz

IRAM 2073

Afghanistan

220 Volts

16 Amps

50 Hz

CEE 7/7 (Schuko)

Italy

230 Volts

10 Amps

50 Hz CEI 23-16/VII

Brazilian

New 2010

127 – 220 Volts

10 – 20 Amps

60 Hz

IEC 60906-1

Obstructions Since the RealPresence Immersive Studio Flex video wall is installed close to the front wall of the room, you may find it difficult to reach or see any thermostats, fire strobes, fire alarms, light switches, or other devices located on that wall. Therefore, if any of these devices are present on the front wall of the room, you should move them to a side wall. Fire strobes and alarms should never be blocked from view by the RealPresence Immersive Studio Flex system.

Floor Requirements

Material and Color • To obtain the best acoustics, use a room in which the floor is carpeted or have carpeting installed in

the room. • Polycom recommends that you install ¼ in thick (without backing pad) black carpet squares similar

to the following: InterfaceFLOR™ Tectonics (Style Number 141370250H/Color Number 100060) 50x50 cm.

• Install the carpet squares in an aligned “brick” pattern.


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• Cover any existing floor boxes. • For more information, see http://www.interfaceflor.com/.

Floor Support Ensure that your room can accommodate the weight of the components listed in the following table plus the weight of the chairs and other furniture and equipment you expect to have installed in the room. You must also factor in the weight of the people who might enter the room.

Standard Installation

Component Weight Area Lb/Ft 2 (kg/m2)

Main Table (6-seat and 15-seat)

220.28 lbs (99.92 kg) 51.25 ft 2 (4.76 m2) 4.30 lb/ft 2 (20.99

kg/m2)

Back Table (15-seat only) 291.64 lbs (132.29 kg) 25.48 ft 2 (7.76 m2) 11.45 lb/ft 2 (17.05

kg/m2)

Front Wall 472.53 lbs (214.34 kg) 105.55 2 (9.81 m2) 4.48 lb/ft 2 (21.86

kg/m2)

Media Wall (Includes Equipment Rack, Displays, and Cameras)

1,363.72 lbs (618.57 kg) 33.96 ft 2 (3.15 m2) 40.16 lb/ft 2

(196.37 kg/m2)

Back Wall (6-seat) 279 lbs (126.55 kg) 19.5 ft 2 (5.94 m2) 14.3 lb/ft 2 (21.3

kg/m2)

Back Wall (15-seat) 374.50 lbs (169.87 kg) 25.48 ft 2 (7.76 m2) 14.70 lb/ft 2 (21.89

kg/m2)

CA, OR, WA Installation

Component Weight Area Lb/Ft 2 (kg/m2)

Main Table (6-seat and 15-seat)

220.28 lbs (99.92 kg) 51.25 ft 2 (4.76 m2) 4.30 lb/ft 2 (20.99

kg/m2)

Back Table (15-seat only) 291.64 lbs (132.29 kg) 25.48 ft 2 (7.76 m2) 11.45 lb/ft 2 (17.05

kg/m2)

Front Wall 389.03 lbs (176.46 kg) 104.00 2 (9.66 m2) 3.74 lb/ft 2 (18.26

kg/m2)

Media Wall (Includes Equipment Rack, Displays, and Cameras)

1,398.18 lbs (634.20 kg) 34 ft 2 (3.16 m2) 41.12 lb/ft 2

(200.78 kg/m2)

Back Wall (6-seat) 279 lbs (126.55 kg) 19.5 ft 2 (5.94 m2) 14.3 lb/ft 2 (21.3

kg/m2)

Back Wall (15-seat) 374.50 lbs (169.87 kg) 25.48 ft 2 (7.76 m2) 14.70 lb/ft 2 (21.89

kg/m2)

http://www.interfaceflor.com/


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Floor Levelness The maximum deflection for floor levelness is approximately 1 in (2.54 cm) across 20 ft (6.1 m) inclusive. You can use this variance whether you measure front-to-back, side-to-side, from a corner of the suite, or from the center of the suite. The RealPresence Immersive Studio Flex system provides leveling feet to allow for approximately +/- ½ in (1.27 cm) of adjustment.

Obstructions The floor area in which the RealPresence Immersive Studio Flex system will be installed must be clear of any architectural elements that would restrict access, lessen usable space, or prevent people from easily and safely walking around the room. Examples include room columns and soffits on the walls.

General Room Requirements

Windows Because natural light from windows varies, it can affect the quality of the video as well as the conferencing experience. In addition, windows on the side or back wall may be visible from the cameras.

● If there are windows on any of the walls, you should have them removed. If you cannot remove them, you must cover them with blackout curtains or blinds that block out all natural light. Choose coverings that are the same color as the wall.

● If the windows cover more than 20% of the wall, choose acoustical window treatments to avoid audio reverberation.

Doors The door to the room should be located on one of the side walls and aligned to the center of the table as specified on the placement plans at the end of this document.

Polycom highly recommends that you do not locate the door on the front wall or the rear wall of the room because the width of the room would have to be greatly expanded to accommodate access around the video wall or the rear wall of the Flex Complete Experience Kit. In addition, a door located on the rear wall of the room may be visible from the cameras.

Chairs Chairs to accompany the RealPresence Immersive Studio Flex system are not supplied by Polycom, however, they are offered as an option. If you do not purchase these chairs, Polycom highly recommends that you purchase chairs that are the same size, color, and shape to maintain the design integrity of the room. Refer to the Polycom RealPresence Immersive Studio Flex Technical Specifications for more information.


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Noise ● The Noise Criterion (NC) rating for the room should be under NC 30. An SPL meter reading of 43

dBA or lower is acceptable.

● Sounds from adjacent rooms (such as meeting rooms, offices, kitchens, reception areas, restrooms, or data centers) may interfere with the audio during conferences. If the room does not meet the NC rating listed in the previous bullet, you should consider another room or consult with an architect to help you determine ways to reduce noise within the room.

● Keep in mind that Heating, Ventilation, and Air Conditioning (HVAC) equipment can introduce noise that can be picked up by the Ceiling Microphone Arrays. Polycom recommends at least a 4-foot (1.2 m) separation between any HVAC equipment (particularly the air conditioning equipment) and the Ceiling Microphone Arrays. Your room may require a greater distance depending on the noise level of your HVAC.

Thermostat Polycom recommends installing an independently controlled thermostat on a side wall in the room. Be sure that you do not block access to the thermostat.

The operating temperature for the RealPresence Immersive Studio Flex equipment should be within 41° to 82.4° F (5° to 28° C), with a typical setting of 73° F (23° C). HVAC should be provided to cool the room. For more information, see the “Power and Cooling” section.

Vibration Excessive room or wall vibration can negatively affect the RealPresence Immersive Studio Flex system video performance, resulting in camera movement or jitter that may be noticeable by the far-end participants. Room or wall vibration may be caused by many factors, such as HVAC equipment mounted nearby, heavy machinery in use nearby, high-rise structural vibrations, building sway or movement, and even trains or subways passing nearby or underneath the building.

Consult the building manager, an architect, and/or the contractor to determine the optimal placement for the RealPresence Immersive Studio Flex system. Polycom recommends mounting the RealPresence Immersive Studio Flex cameras to the provided floor-mounted camera bracket and using the anti-vibration foot bumpers if needed to address floor vibration.

If there are known vibration issues, please contact your Polycom sales representative or speak to your Polycom Project Manager prior to the RealPresence Immersive Studio Flex system installation.


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Power and Cooling The following table lists the power and cooling requirements:

Power and Cooling Total Power (Watts)

BTUs/Hour Cooling in Tons

With RealPresence Immersive Studio Flex System in Standby (All components off except for rack components and cameras)

300 1025 .09

With RealPresence Immersive Studio Flex System in Use (Using maximum call rate and content sharing)

758 2588 .22

Maximum (System will not exceed) 1130 3840 .32

Flex Optional Lighting Kit 330 1126 .09

Laptop Computers (6) – Estimated 324 1106 .09

Participants (6) – Estimated N/A 2290 .19

Total – In Use 1412 7110 .59

Obstructions The room in which the RealPresence Immersive Studio Flex system will be installed must be clear of any architectural elements that would restrict access, lessen usable space, or prevent people from easily and safely walking around the room. Examples include room columns and soffits on the walls or ceiling.

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Delivery Requirements You must ensure that the following delivery requirements are met:

● Access is available to a loading bay or designated area that is protected from inclement weather and from excessive heat and cold.

● The loading bay can accommodate a full-size 16.1 m (53 ft.) trailer truck.

● The delivery is coordinated with the shipping carrier and any required labor union or security office.

● Access is available to an equipment lift or other equipment needed to move the pallets from the delivery truck to the desired installation room or storage area.

● Access is available to an 3.3 m x 2.4 m (11 ft. x 8 ft.) locked storage area. ● The path from the delivery truck to the desired installation room or storage area is planned and

cleared of potential obstacles, such as small doorways, thresholds, stairs, ramps, and so forth. If desired, floor protection should also be used.

● A safe exit per local fire and safety regulations can be maintained.

● The delivery location can accommodate the following RealPresence Immersive Studio Flex crates and pallets:

Item Number Item Description Qty Dimensions (in) Weight

(lbs)

2215-84427-001 KIT,MECH/HRDWRE,MEDIA WALL,ISF 1 96 x 48 x 66 1255

2215-84429-001 KIT,FRT PNLS,WALNUT,MW,ISF 1 68 x 32 x 15 212

2215-84432-001 KIT,SIDE PANELS,BLK,MW,ISF 1 76 x 44 x 16 387

2215-84433-001 KIT,MECH/HRDWRE,FRONT WALL,ISF 1 98 x 23 x 11 240

2215-84435-001 KIT,FRT PNLS,WALNUT,FW,ISF 1 59 x 64 x 22 464

2215-84437-001 KIT,PANELS,SMALL,BLK,FW,ISF 1 52 x 19 x 9 38

2215-84438-001 KIT,MECH/HRDWRE,MAIN TABLE,ISF 1 63 x 32 x 22 316

2215-84441-001 KIT,TBL TOPS,WALNUT,M-TBL,ISF 1 74 x 53 x 16 437

2215-85028-001 KIT,PNL,ACOUSTIC,RW,39",ISF 1 95 x 46 x 25 219

2215-85031-001 KIT,PNL,ACOUSTIC,RW,27.5",ISF 1 93-15/16 x 32-1/2 x

10-7/8 53

2215-85033-001 KIT,FRAME,EXTRUDED,39,RW,ISF 1 78.5 x 26.5 x 29 259

2215-85048-001 KIT,FRAME,EXTRUDED,27.5,RW,ISF 1 78-1/2 x 26-1/2 x 16-

1/8 63

2215-85143-001 KIT,MECH/HRDWRE,REAR TABLE,ISF 1 62 x 38-1/8 x

24-3/8 223

2215-85144-001 KIT,TBL TOP/PNL,WALNT,RTBL,ISF 1 94 x 32 x 23-7/8 371

2215-85145-001 KIT,TBL TOP/PNL,APPLE,RTBL,ISF 1 94 x 32 x 23-7/8 371

2215-85146-001 KIT,TBL TOP/PNL,WHITE,RTBL,ISF 1 94 x 32 x 23-7/8 371

2215-84601-001 KIT,MECH/HRDWRE,MW,CR,ISF 1 96 x 48 x 49 1500


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2215-84602-001 KIT,SIDE PANELS,MW,CR,ISF 1 74 x 31 x 22.375 146

2215-84603-001 KIT,MECH,FRONT WALL,CR,ISF 1 90.5 x 31 x 14.25 242

2215-84483-001 ELEC/MISC,IS FLEX,ROW 1 66 x 43 x 34 263

2200-33160-001 ASSY,TOP,C16,NA 1

63 x 48 x43 372*

2215-26927-001 ASSY,CEILING,MIC3,WHITE 1

2215-26928-001 ASSY,CEILING,MIC3,WHT,EXT 2

2215-65088-001 P001 GROUP 500,BB,EE ACOU 2

2215-67865-001 P002 GROUP 700,CODEC 1

2583-52857-055 DSPLY,LED,55",1080P,PME55MA-V1 1

2583-52875-065 DSPLY,65",LED,UHD,WW,65UH5PC 3

• The crates must be unpacked by Polycom or under the supervision of Polycom. If the crates are unpacked by the customer without Polycom supervision, the customer will be responsible for the replacement of any equipment damaged during the unpacking procedure.

**For 15-seat systems, the additional audio components will increase the weight by approximately 20 pounds.

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Network Requirements Polycom recommends the following bandwidth for HD resolution calls (note that these numbers do not include overhead):

Frame Rate Minimum Recommended Maximum

1080p60 High Profile 5 Mbps per suite 9 Mbps per suite 18 Mbps per suite

1080p30 High Profile 3 Mbps per suite 9 Mbps per suite 18 Mbps per suite

720p60 High Profile 2.4 Mbps per suite 9 Mbps per suite 18 Mbps per suite

Your network must meet these requirements:

● End-to-end packet loss of less than 0.1%.

● Latency of less than 150 ms.

● Packet jitter of less than 40 ms.

In addition, you should:

● If you install the additional power/data boxes, ensure that you have a suitable switcher and available ports for running the extra data lines.

● Review the AC power and network jack plans in the Room Remediation Plan. ● Review your Wide Area Network (WAN) connectivity. You must have sufficient bandwidth to

support HD video as well as capacity for your existing data traffic.

● Review your Quality of Service (QoS) settings. If you are using Diffserv, you can use Polycom’s Diffserv markings to fit into your current QoS schema.

● Review the following Polycom documents, which will assist you in meeting the network requirements needed to properly deploy the RealPresence Immersive Studio Flex system:

Polycom RealPresence Immersive Studio Flex Technical Specifications available at http://www.polycom.com/content/www/en/hd-video-conferencing/realpresence-immersive-video-telepresence.html.

Supporting Real-time Traffic, Preparing Your IP Network for Video Conferencing, available at http://www.polycom.com/products/resources/white_papers/index.html.

Preparing Your IP Network for High Definition Video Conferencing, available at http://www.polycom.com/content/dam/polycom/common/documents/whitepapers/hd-video-conferencing-wp-enus.pdf.

IT administrators, Polycom technicians and installers, and Video Network Operations Center (VNOC) conference producers should also review the Polycom Immersive Telepresence (ITP) Administrator Guide, available at www.polycom.com/support.

http://www.polycom.com/content/www/en/hd-video-conferencing/realpresence-immersive-video-telepresence.html

http://www.polycom.com/content/www/en/hd-video-conferencing/realpresence-immersive-video-telepresence.html

http://www.polycom.com/products/resources/white_papers/index.html

http://www.polycom.com/usa/en/documents/services/professional_services/high_definition_readiness_services/whitepaper_preparing_your_ip_network_for_hd_video_conferencing.pdf

http://www.polycom.com/usa/en/documents/services/professional_services/high_definition_readiness_services/whitepaper_preparing_your_ip_network_for_hd_video_conferencing.pdf

http://www.polycom.com/content/dam/polycom/common/documents/whitepapers/hd-video-conferencing-wp-enus.pdf

http://www.polycom.com/content/dam/polycom/common/documents/whitepapers/hd-video-conferencing-wp-enus.pdf

http://www.polycom.com/support

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Summary Checklist of Room Requirements Review the following checklist prior to the RealPresence Immersive Studio Flex system installation. In order to achieve the optimal RealPresence Immersive Studio Flex telepresence experience, you should answer yes to most of the questions listed.

Ceiling Requirements Response

Height

What is the ceiling height?

If Ceiling Microphone Arrays are used, is the ceiling suspended? Yes No

If Ceiling Microphone Arrays are used and the ceiling is higher than 9 ft (2.74 m), have the optional 6-foot (1.8 m) drop cables been ordered?

Yes No

Color Is the ceiling painted white or a light color that is close to white? Yes No

Lighting

If the Flex Optional Lighting Kit is being installed, has an electrician been scheduled to install the lights? Yes No

If the Flex Optional Lighting Kit is not being installed, are light levels between 30 and 70 candles (preferably 45 foot candles)? Yes No

If the Flex Optional Lighting Kit is not being installed, is the lighting temperature between 3200K and 4500K (preferably 4100K)? Yes No

If the room is larger than the recommended size, are the other lights in the room outside of the RealPresence Immersive Studio Flex footprint and the camera field of view?

Yes No

Front Wall Requirements Response

Color Is the front wall painted white? Yes No

LAN Jack Is the LAN jack installed according to the recommendations and have the IP addresses been provisioned? Yes No

Façade Wall Is the front wall structure suitable for attaching the optional façade front wall, if ordered? Yes No

Ceiling Microphone Arrays

Has an electrician been scheduled to prepare for their installation? Yes No


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Power Outlets

Is the RealPresence Immersive Studio Flex system located in 120V region or a 220V region?

120V 220V

Refer to the table on page 19, and check the box next to the socket image that corresponds to your country:

U.S.A., Canada, Japan, Taiwan, Mexico

United Kingdom, Ireland, Hong Kong, Singapore, Cyprus, UAE, Malaysia, Malta, Saudi Arabia

Germany, Austria, The Netherlands, Sweden, Norway, Finland, Russia, Afghanistan, Italy, Spain, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Portugal, Slovenia, Belarus, Iceland, Kazakhstan, Ukraine, South Korea

France, Belgium, Poland, Czech Republic, Slovak Republic

Switzerland, Liechtenstein, Brazil

India

Australia, New Zealand, China, Argentina

Israel

Denmark

Obstructions Are all devices, such as thermostats, removed from the front wall? Yes No

Side Wall Requirements Response

Color What color are the side walls painted?

Back Wall Requirements Response

Color Is the back wall of the room painted white? Yes No

What color is the wall painted?

Obstructions Are all devices, such as thermostats, removed from the back wall? Yes No


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Floor Requirements Response

Material and Color

Is the floor carpeted? Yes No

What color is the carpeting?

Floor Support Can the floor accommodate the weight of the RealPresence Immersive Studio Flex components? Yes No

Floor Levelness Is the maximum deflection for floor levelness approximately 2.54 cm (1 in.) across 6.1 m (20 ft.)? Yes No

Obstructions Is the floor clear of any obstructing architectural elements? Yes No

Power/Data Are floor boxes going to be used for power/data? Yes No

General Room Requirements Response

Windows Are the windows removed and/or covered? Yes No

Doors If the door was located on the front wall or rear wall of the room, has it been moved to a side wall? Yes No

Chairs Are Steelcase or Herman Miller (or comparable) chairs ordered? Yes No

Noise Is the NC rating less than NC 30/43 dBA? Yes No

Is the HVAC at least 1.2 m (4 ft.) away from Ceiling Microphone Arrays? Yes No

Thermostat Is an independently controlled thermostat installed and accessible? Yes No

Vibration Is the room free from excessive room or wall vibrations? Yes No

Power and Cooling

Are power and cooling below the maximum of 1412 watts, 7110 BTUs/hour, and .59 cooling tons? Yes No

Obstructions Is the room clear of any obstructing architectural elements? Yes No

Delivery Requirements Response

Delivery

Is access to the loading bay available and protected from inclement weather? Yes No

Can the loading bay accommodate a 16.1 m (53 ft.) trailer truck? Yes No

Has delivery been coordinated with the shipping carrier, union, and /or security? Yes No

Is equipment to move the pallets available? Yes No

Is access to a 3.3 m x 2.4 m (11 ft. x 8 ft.) locked storage area available? Yes No

Is the pathway to the installation destination cleared and safe? Yes No


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Can the delivery location accommodate the RealPresence Immersive Studio Flex pallets? Yes No

Network Requirements Response

Network

Is the recommended bandwidth available? Yes No

Have the packet loss, latency, and packet jitter requirements been met? Yes No

Have the WAN connectivity and QoS settings been reviewed? Yes No

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