M.Kapsali,

IRC 2010

POLICY DESIGN AND IMPLEMENTATION PROJECTS

Outline

- Policy design

- Implementation instruments

- Projects

- Results

- Systems Thinking

Questions?

Policy design = goals + implementation

Problematization, Instruments Implementation Target

goals and plans agent- project Other stakeholders

Policy design

Problem

Goals Instruments

functional-interaction

Implementation agents- projects

and targets

Evaluation systems

Causality-problematization

boundary boundary

boundary

Policy design

Planning – designers

and psychologists-

managerialists

Reflexive design

emergent- bottom up

Systemic design

both

4

Top- down

implementation

instruments

Bottom- up

implementation

Synthesis, network

Holistic (How?)

17 multiple case studies

• Antimicrobial Resistance

policy

• Information Society

eHealth- developing

technologies for health

• 3 national EARSS

projects- cases

• 4 IST projects- research

and development

• 9 eTEN projects- market

validation or

marketization of a service

Results

4 types of tension, goal-goal,

goal- instrument, instrument-

instrument and evaluation-

other components

Change management in

problematization

Focus on the boundary

Different types of pressures on the

policy- project boundary with

different effects

Functional instruments and

operational specifications-

provision of flexibility

Attention diverted from the target

boundary and management tasks

do not deal with change

AR eHealth

Goals- instruments

Goals- goals tension, no goal-

instrument tension, balance of

functional and interaction

instruments

Goals- goals tension, goals-

instruments, evaluation tensions

Project management

No prescriptive planning, open

communication though

boundaries, cohesive team

management , looser control of

activities

Prescriptive planning, formal

communication, distant boundaries,

loose team management and loose

control of activities

Boundary tensions-

management

No tensions on the policy-

project boundary, focus on the

target (laboratory) boundary

Pressure on the policy- project

boundary to deliver process outputs

and lose focus on the target boundary

Operational change

Flexibility to use activities

according to the project- target

boundary

Lack of flexibility to change activities to

achieve project goals

Systems Thinking constructs

1. Boundary tensions

2. Boundary management (managing

relations between actors within an institutional

space)

3. Equifinality (achieving a goal through

multiple paths)- management of operational

change

Application of Systems Thinking constructs

• Boundary tensions

• Boundary

management

• Equifinality

• Goal- goal, goal- instruments

and other tensions 2 types of

instruments

• Spanning, buffering, bringing

up team identity

• Flexibility to manage change

vs the other operational

criteria

Questions