Policies of Human Resource Management-498 (1)

download Policies of Human Resource Management-498 (1)

of 40

Transcript of Policies of Human Resource Management-498 (1)

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    1/40

    Project - Policies of Human

    Resource Management

    With Special Reference to SIEMENS LTD

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    2/40

    IndexTopic

    1. Introduction2. Corporate Profile

    3. Businesses

    4. Structure of Human Resource

    5. Introduction of HR department

    6. Profile of HR department

    7. Tasks & Responsibilities of HR dept

    8. Training programs of Junior, Middle & Senior

    Management

    9. Common Training programs for all levels

    10. Programs for Induction

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    3/40

    Introduction

    Siemens is operating in 190 countries with

    the 475000 worldwide & 50 years in India.

    Their different fields of work are energy,industry, communications, information,

    transportation, healthcare, components &

    lighting.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    4/40

    Businesses

    Automation & controls

    The Company provides end to end solutions covering the whole life cycle of

    a plant. The turnkey solutions cover project management, engineering &

    software, Installation, Commissioning, after-sales service, plant maintenance

    & training. These solutions cater to the building, Electrical & automation

    Industry. Automation & Drives

    Industrial solutions

    Building Technologies

    The Information & Communication:

    The Information & Communication Group is a global and leading provider

    of information & communication Solutions for the Enterprises & carrier

    Markets. This includes a complete portfolio of Convergent Solutions

    combining Voice, Data, Video and Mobility.

    Enterprises Networks

    Information Technology

    Public Communication Networks

    http://www.siemens.com/index.jsp?sdc_p=ft4mls3uo1001213ni1400713pc78z3&sdc_sid=22003383251&http://www.siemens.com/index.jsp?sdc_p=ft4mls3uo1000930ni1400715pc78z3&sdc_sid=22003383251&
  • 8/3/2019 Policies of Human Resource Management-498 (1)

    5/40

    Transportation

    A pioneer of the Railway signaling systems, our offerings includemanufacture and installation of the railway signaling & safety systems

    Traffic control & automation, electrification, traction equipment for

    locomotives & multiple unit systems & mass transit vehicles.

    Energy

    The company provides products of the state of the art Technology & techno-

    economically efficient solutions for all energy projects which directly or

    indirectly support the infrastructure development.

    Power Generation

    Power Transmission & Distribution Systems

    Lightning

    Siemens provide economical, life long lighting for every application

    including incandescent and fluorescent ones for domestic & Industrial

    lighting.

    General Lighting

    Automotive Lighting systems

    Photo optics

    Electronic Ballasts & Fixtures

    Healthcare

    http://www.siemens.com/index.jsp?sdc_p=ft4mls3uo1000823ni1400711pc78z3&sdc_sid=22003383251&http://www.siemens.com/index.jsp?sdc_p=ft4mls3uo1001215ni1400714pc78z3&sdc_sid=22003383251&http://www.siemens.com/index.jsp?sdc_p=ft4mls3uo1000816ni1400710pc78z3&sdc_sid=22003383251&http://www.siemens.com/index.jsp?sdc_p=ft4mls3uo1001218ni1400712pc78z3&sdc_sid=22003383251&
  • 8/3/2019 Policies of Human Resource Management-498 (1)

    6/40

    The Company is the largest suppliers of healthcare equipment in the world.

    Corporate Profile

    BOARD OF DIRECTORS:

    Managing Director: Mr. Juergen Schubert

    Executive Director: Mr. R.Be.Royer

    Directors on Board: Mr. Harminder Singh

    Industrial solutions & services: Mr. N subramanium

    R&D automation & services: Mr. S Pranjpe

    SBT building Technologies: Mr. A chaturvedi

    ComEN/ Enterprises Network: Mr. P gatenbergMed / Medical solutions: Mr. D raghvan

    TS/Transportation Systems: Mr. VB darulekar

    Siemens VDO Automation: Mr. P.Be.Dacer

    PG/Power Generation: Mr. Harminder singh

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    7/40

    Structure of Human Resource

    Department

    Executive

    Department of

    HR

    Businessunits

    Indpndnt

    LegalEntities

    Corporate

    Departments

    PowerMedicalSolutions

    Transportati

    on SystemsAutomation& Control

    Communicat

    ionsCorporate

    Affairs (CA)

    Human

    Resources (HR)

    Organization &

    Information

    Internal Audit

    (IA)

    Controlling &Accounting (C&A)

    Siemens

    ltd

    TELEQ

    SASL

    OSRAM

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    8/40

    Profiles of Human Resource Department

    & their tasks

    Human Resources Manager

    Case Manager (Tier 2)

    SAP HR Consultant

    Senior HR Officer, Siemens Industrial

    Recruiter

    FS HR Manager

    HR Executive - Policy & Processes

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    9/40

    Human Resource Management of

    Siemens

    A process-oriented, flexible and efficient human resources organization,

    modern human resources management and powerful IT systems enables to

    strengthen the competitiveness of their organization. It saves costs and

    improves the motivation of their employees.

    The major topics are:

    consulting and human resources strategy,

    employee portal,

    recruitment and human resource development,

    e-learning,

    HR management,

    accounting and compensation systems,

    travel and time management, controlling and reporting,

    Electronic human resources archive.

    Siemens IT Solutions and Services supports the many and varied tasks and

    processes in human resources management with sophisticated, innovative

    solutions and the associated services. In addition the company offer modular

    solution packages.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    10/40

    Human Resources Manager

    Tasks

    Manage, administer and implement all aspects of HR including employee

    relations, recruitment, training and development, performance and absence

    management, compensation and other related HR programs for the assigned

    Business Centers.

    Ensure compliance with legislation and advise management regarding

    employment legislation and compliance issues.

    Counsel and advice managers, supervisors and employees on hiring,staffing, training, employee relations, performance management, policies

    and procedures and other sensitive HR issues.

    Resolve employee relations issues, support investigations and recommend

    corrective actions.

    Participate in coordinating and facilitating staffing of the organization to

    ensure its efficient operation.

    Improve employee retention rates and provide cost effective recruitment

    solutions.

    Ensure appropriate and consistent application of Siemens Water

    Technologies policies and procedures. Participate in the day-to-day

    administration, communication and implementation of HR policies and

    programs.

    Conduct or participate on special investigations, projects and other HR

    initiatives as needed to meet overall Siemens Water Technologies HRstrategic goals and initiatives. May participate on HR project teams within

    the company to develop/evaluate policies, programs or tools related to HR.

    Provide monthly reports to General Management and HR Management as

    directed.

    Manage/provide guidance to HR administrative support staff.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    11/40

    Case Manager (Tier 2)

    Tasks

    Provides specialist advice and guidance to all levels of the business

    and HR Administrators, in line with Company policies and

    employment legislation.

    Monitors trends in customer enquiries

    Makes recommendations for changes to improve efficiency in service

    Provides advice and guidance and remotely manages cases to

    conclusion, or escalates to appropriate HR Business Partner where

    applicable

    Ensures accurate recording of case management information and

    analyses and produces reports

    Makes recommendations of tailored solutions to customers and HR

    Business Partners

    Participates in review and improvement of processes and delivery

    mechanisms

    Establishes relationships and builds partnerships with customers and

    HR Business Partners

    Takes responsibility for coaching and education of fellow team

    members in employee relations knowledge and skills

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    12/40

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    13/40

    Senior HR Officer, Siemens Industrial

    Tasks

    Main Responsibilities:

    Advice and assistance in matters of discipline, grievance and employee

    development.

    Assisting with business restructuring activities including redundancy

    selection and consultation, as well as supporting the transfer of the

    business and its employees to a new Lincoln site.

    Guidance on pay and benefit packages in relation to the recruitment and

    promotion of individuals.

    Absence management, including long-term sickness reviews and ill-healthearly retirement applications.

    Identification of training needs and the sourcing, design or development of

    suitable training programmes, including delivery where appropriate

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    14/40

    Recruiter

    The role of the Recruiter is to provide an effective and proactive resource toHRSS R&S, involved in sourcing, assessment, selection and hiring of

    Siemens personnel. Responsibilities extend to ensuring cost effective

    recruitment while delivering qualified and skilled candidates in

    response to business requirements. This is a key role in innovating and

    implementing a Best in Class resourcing function, delivering a

    positive candidate and client experience via timely and cost effective

    delivery against client requirements.

    Tasks

    Client Management: To provide advice and guidance to internal clients regarding

    their Resourcing solutions to ensure client needs are met.

    Manage/co-ordinate recruitment process: Provide Resourcing infrastructure,

    consultancy service and control the end to end recruitment process on behalf

    of key stakeholders. Define the requisition through to verbal offer stage

    ensuring delivery of Siemens values and a smooth, efficient and cost-

    effective recruitment process, to meet the needs of the business.

    Value add services: Pro-actively recruit to have a direct impact on cost per hire for

    key stakeholders to bring about greater cost savings and increased brand

    awareness of Siemens as Employer of Choice.

    Supplier management: Manage all suppliers working on Siemens recruitmentactivity to reduce costs, ensure best standards of delivery and the highest

    quality of candidates. Foster good relationships between Siemens and

    supplier to help promote Siemens as Employer of Choice.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    15/40

    Reporting: Provide regular and ad-hoc reports for key stake holders to help plan

    recruitment more efficiently for the purposes of headcount, performance

    analysis, activity planning and decision support etc.

    Risk Management: Ensure legal, legislative, contractual and financial risks inrecruitment activities are mitigated and minimized on behalf of Siemens.

    Achieving Best Practice: Assist in driving change to benefit from industry leading

    best practice and promote awareness. Carry out regular review of current

    policies, processes and systems in order to ensure compliance and quality for

    Siemens to derive maximum benefit from internal and external experience,

    knowledge and innovations.

    Recruitment Tools: Ensure recruitment tool is used effectively to achieve effectiverecruitment delivery on behalf of the business.

    Project Delivery: Carry out ad-hoc projects to develop the Resourcing strategy on

    behalf of Siemens; ensuring project plan milestones agreed are achieved on

    time and to specification.

    Administration: Carry out daily recruitment administration duties to ensure

    recruitment process is completed in compliance with HRSS policy.Performs other duties as assigned by the manager from time to time.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    16/40

    FS HR Manager

    Tasks

    Work in partnership with a Human Resources Advisor and HR

    Administrator to ensure client managers and staff are provided with

    expert and well reasoned HR advice in accordance with Employment

    Law and QA Procedures and that flexibilities of application are

    appropriately utilized while protecting both individual employee and

    corporate employer.

    Provide the Regional Head of Human Resources with quantitative measures

    of HR issues (e.g. absenteeism rates, turnover rates, appraisal returns,etc).

    Work in partnership with client managers and client management teams to

    determine HR priorities associated with each Division's strategy and

    agree on how these are most effectively delivered.

    Be fully integrated with client department management teams in order to

    question, influence and contribute to all people related issues at the

    earliest opportunity and therefore avoid the necessity for reactive and

    suboptimal solutions, including for example, recruitment, employee

    relations, performance management, training and development.Coach Managers in a wide range of HR techniques ranging from disciplinary

    interviewing to team development in order to increase managerial

    capability, individual responsibility and organizational performance

    Design, deliver and support or resource (internally or externally) business

    focused and leading edge training and development activities in order

    to enhance individual and team performance and provide competitive

    advantage.

    Provide facilitation support to client departments (and other

    Divisions/departments).

    Work with HR colleagues to develop and implement HR policies and

    practice at a SBT level to meet changing business and legal

    requirements in a timely and effective manner, encompassing the need

    to achieve consistency in approach at the same time as tolerance of

    difference based on the needs of the Divisions

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    17/40

    Ensure that all payroll amendments are communicated to the Payroll

    Administrator.

    Manage, motivate, coach and develop a Human Resources Advisor and HR

    Administrator in order to ensure they provide an excellent front line

    service to client managers and units while meeting all the requiredfunctional standards.

    Lead and/or participate in HR projects.

    Work with HR colleagues to develop and implement HR policies and

    practice at a SBT level to meet changing business and legal

    requirements in a timely and effective manner, encompassing the need

    to achieveconsistency in approach at the same time as tolerance ofdifference based on the needs of the Divisions.

    Ensure that own staff, and those running and attending training courses work

    safely and healthily with due care for others so that compliance withSBT Safety Health and Environmental policies is achieved.

    Continuous Professional Development of own skills and expertise.

    Complete appropriate company documentation e.g. weekly

    timesheets, expenses and holiday cards.

    Ensure work standards meet best practice as defined in company policies.

    Ensure all work adheres to the company safety rules/statutory

    regulations/customer requirements.

    Carry out any other reasonable duties as requested by management.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    18/40

    HR Executive - Policy & Processes

    Policy Development:

    Developing, consulting on, and managing the deployment of changesto policy across Siemens UK Businesses. Ensuring that amendments

    and new policies are introduced in a timely manner and in accordance

    with the published review schedule.

    Legislative Compliance and Expertise:

    Ensuring that the Corporate HR Department has a full understanding

    and knowledge of current and future legislative changes to UK

    employment law and that the consequences of such changes are

    understood and acted upon. Providing a centre of expertise in support

    of HR Departments within the business units by proactivelydisseminating this knowledge and responding to ad hoc queries.

    Benchmarking Employment Practices

    initiating and participating in project work to keep abreast of

    developments both internally and in the external market. Preparing

    best practice papers on business effective approaches, both

    corporately and in conjunction with individual businesses.

    Corporate HR Website

    Maintaining the Corporate HR website, ensuring the content is

    accurate, up-to-date and appropriate. Further developing the websitefunctionality, supported by the technical web development team as

    appropriate.

    HR Projects

    Leading and participating in ongoing and one-off projects and

    initiatives in line with the Corporate HR Departments strategic

    objectives. Such projects will often consist of joint projects in

    collaboration with HR Shared Services and other Corporate

    Functions.

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    19/40

    Programmes for Training and Development for Junior

    Management Level, Middle Management Level &

    Senior Management Level

    Level 1

    Executives / Junior Management

    Assertive Skills Duration: 2 Days

    Purpose:

    To improve interpersonal relationships in organization through self-esteem

    and goal directed behaviour.Saying No comfortably

    To be Assertive while handling people and yet be polite

    Key Areas covered:

    Assertiveness- What it is and is not

    Understanding Behaviourial Patterns- Passive, Aggressive and Assertive

    Assertiveness inventory and self assessment

    Impact of Passive, aggressive and assertive behaviour and theirconsequences

    Role of verbal communication body language

    Art of developing a positive mental attitude

    Coping with criticism taking it, giving it

    Non-Assertiveness a case analysis

    Introspective exercises to understand blocks to assertiveness

    Transactional analysis

    Business Presentation Skills Duration: 2 Days

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    20/40

    Purpose:

    To build the competency of presenting ideas clearly, creatively and

    convincingly in order to further business objectives

    Key Areas Covered:

    Presentation Objectives

    Anatomy of a presentation

    Delivery Methods

    Body Language

    Dealing with Anxiety

    Using technology for impact presentations

    Handling questions and objections

    Creativity in Visual Presentations

    Writing your presentations

    Power voicing

    Business & Social Etiquette Skills Duration: 2 days

    Purpose:

    To promote the way business Etiquette, Communications and social skillscan be applied to every day professional life

    Key Areas covered:

    How to Make an Entrance and walk into a room

    Making business / social introduction with confidence and poise

    Interpreting non-verbal communication

    Eye contact and rising to occasion

    Offering and receiving business cardsHandling cutlery and fine dining

    Choosing your wardrobe and dressing right

    Networking and first meeting strategies

    Communication Skills Duration: 2 days

    Purpose:

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    21/40

    To enhance personal effectiveness in business by understanding the different

    facets of communication and improving ones own communication

    styles

    Key Areas covered:

    Communication- Introduction, process, channelUnderstanding people through communication

    Barriers & distortions in communication

    Overcoming the road blocks of communication

    Managing through effective listening

    Overcoming listening barriers

    Non-verbal communication

    Feedback- handling negative feedback positively

    Giving constructive feedback for improvement

    Executive Development Program Duration: 2 days

    Purpose:

    To develop self awareness and self responsibility through updating the basic

    skills required for excellent performance in current job

    Key Areas covered:

    Towards achieving personal excellence

    Social styles

    Habit of pro-activity

    Managing self

    Understanding paradigms

    Discovering a personal mission

    Achieving internal / external customer satisfaction

    Team work & Interpersonal Skills Duration: 2 days

    Purpose:

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    22/40

    To facilitate the process of building high performance teams and achieve

    organizational goals through developing an understanding of team

    dynamics

    Key Areas covered:Judging self and judging others

    Stages of team development

    Team role analysis

    Setting team goals

    Intra-inter team collaboration

    Interpersonal relationships, trust and mutual understanding for increasing

    productivity of teams

    Generating synergy

    Confronting constructively

    Written Business Communication Skills Duration: 2 days

    Purpose:

    To understand the intricacies of business communication and gain insights

    into the area of written communication

    To achieve significant improvement in written communication with respect

    to clarity, precision, brevity and styleKey Areas covered:

    Written communication- basic concepts

    Techniques of business communication

    Writing memos, letters

    Report Writing

    Time management Duration: 2 Days

    Purpose:

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    23/40

    To highlight the significance of time and how important it is manage it well

    To help participants identify their time wasters and to keep track of their

    time

    To sensitize them about the importance of prioritization and organized

    workingTo make participants aware of some vital time management principles and

    how to apply them in order to live richer and more satisfying lives

    Key Areas covered:

    Defining the concepts of Time & Self Management

    The importance of systematic, organized working

    Monitoring self and others for effectiveness and high quality

    Importance of prioritization

    The Nine Vital principles of effective Time Management

    The Six Tools and Techniques of Time Management

    Selling & Negotiations Skills Duration: 3 days

    Purpose:

    To help participants develop skills of becoming an effective and active

    influencer and negotiator across varying sales situation

    Key Areas covered:

    Probing

    Understanding customer needs

    Understanding the buying and selling process

    Exploring Pay-offs

    Designing sales strategies

    Developing mutually acceptable creative solutions

    Question & objection handling

    Obtaining commitment and closing

    Identification of problem areas

    Financial Management Seminar Duration: 3 days

    Purpose:

    To develop participants ability to understand analyse and interpret financial

    Information

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    24/40

    To provide focus on the critical financial management tools needed for

    getting superior results

    Key Areas covered:

    Cost-profit sales Analysis

    Case study on Economy of Scale Advantage

    Cost Recognition and cost competitiveness

    Marketing Cost Analysis

    Product Mix Decision

    Outsourcing v/s insourcing

    Expansion Decision

    Budgeting for Profit Planning

    Optimal Finished Inventory Policy

    Commercial Concepts Seminar Duration: 2 Days

    Purpose:

    To provide the participants understanding of the basic commercial concepts

    and the tools and techniques required in planning

    Key areas covered:

    Finance and accounting system of Siemens

    Understanding & Interpretation of financial statements

    Product costing

    Basic concepts of indirect taxes

    Basics of Competitive Purchasing

    Understanding various aspects of insurance

    Understanding the scope and extent of Export / Import policies

    People Developmental Program Duration: 4 days

    Purpose:

    To improve an oraganisations long-term competitive edge and short-term

    profitability / results by systematically and professionally developing

    the human resource

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    25/40

    Key Areas covered:

    People developmental and role effectiveness

    Style effectiveness and principles

    Building rapport and engaging people

    Influencing and communicating assertively

    Managing performance and giving job instructions

    Encouraging participation and delegating effectively

    Improving performance and giving feedback

    Advising and counseling difficult staff

    Developing team for results

    Planning for Success

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    26/40

    Level 2

    Middle Management

    Effective Problem solving & Decision Making Duration: 1 day

    Purpose:

    Enabling operational Managers to solve problems and make effective

    decisions at work based on facts, data and structured analysis

    Key Areas covered:

    Understanding problems and choosing the right problem to solve

    Defining the problem clearly

    Breaking down and analyzing the problem

    Identifying cause and effect relationships

    Using various techniques for problem solving

    Making Effective decisions using facts & data

    Implementing and institutionalizing solutions

    Taking personal responsibility for the decision

    Advanced communication skills Duration: 2 days

    Purpose:

    To enhance the participants awareness of their strengths and limitations in

    Professional communications

    To help participants build upon their communication skills by providing

    them appropriate tools and techniques for subsequent practices

    To help participants master the full range of communication skills required

    of a successful professional-namely listening, speaking, reading and

    writing

    Key areas covered:

    Communication and persuasion barriers

    Influencing others through listening techniques

    Giving and receiving feed back

    Group communication strategies

    Cross-cultural communication strategies

    Developing a personal action plan

    Advanced Presentation Skills Duration: 2 Days

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    27/40

    Purpose:

    To create and deliver effective business presentations with impact so as to

    deliver the core message clearly and achieve the required business

    objectives

    To help participants understand their styles of interaction to make them moreeffective

    To learn to manage and develop subordinates

    Key Areas covered:

    Preparedness- Identifying and reinforcing the core message

    Creating Effective Presentation Material

    The cardinal laws of presentation:

    The repetition trap

    Keeping the audience wanting more

    Presenting with passion

    Taking charge

    Handling difficult questions / tricky situations

    Leadership & Team Building Duration: 2 days

    Purpose:

    To help participants discover their potential leadership qualities

    To help participants to understand their styles of interaction to make them

    more effective

    To learn to manage and develop subordinates

    Key Areas covered:

    Leadership effectiveness

    Leadership grid

    Principles of Leadership

    Leadership styles and actions

    Effective use of power and authority

    Leader as a counselor Learning counseling skills

    Understanding team philosophy and principles in team - work

    Art of Mentoring / Coaching Duration: 2 days

    Purpose:

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    28/40

    To gain an insight into the personal and interpersonal dynamics of

    mentoring

    To enhance participants competencies to be an effective mentor

    To explore ways to foster a mentor-mentee relationship

    Key Areas covered:

    Self awareness

    Role of mentor

    Mentoring styles

    Motivating and counseling

    Overcoming obstacles in a mentoring Relationship

    Conducting an effective mentoring session

    Giving Feedback

    Time Management Duration: 2 days

    Purpose:

    To highlight the significance of time and how important it is to manage it

    well

    To help Participants identify their time wasters and to keep track of their

    time

    To sensitize them about the importance of prioritization and organized

    working

    To make the participants aware of some vital Time Management Principles

    and how to apply them in order to live richer and more satisfying lives

    Key Areas covered:

    Defining the concepts of time and self Management

    The importance of systematic, organized working

    Monitoring self and others for effectiveness and high quality

    Importance of prioritization

    The Nine Vital principles of effective Time management

    Financial Management Seminar Duration: 3 Days

    Purpose:

    To develop participants ability to understand, analyze and interpret financial

    information

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    29/40

    To provide focus on the critical financial management tools needed for

    getting superior Results

    Key Areas covered:

    Cost-profit sales Analysis

    Case study on Economy of Scale Advantage

    Cost Recognition and cost competitiveness

    Marketing cost analysis

    Product Mix Decision

    Outsourcing v/s Insourcing

    Expansion decision

    Budgeting for profit planning

    Optimal Finished Inventory Policy

    Customer rating

    Credit policy appraisal

    DCF application for assessing the Cash flow Impact of credit Policy

    Commercial Concepts Seminar Duration: 2 days

    Purpose:

    To provide the participants understanding of the basic commercial conceptsand the tools and techniques required in planning

    Key Areas covered:

    Finance and accounting system of Siemens

    Understanding and interpretation of financial statements

    Product Costing

    Basic concepts of Indirect taxes

    Basic concepts of Competitive Purchasing

    Understanding various aspects of InsuranceUnderstanding the scope and extent of Export / Import policies

    Negotiation Skills Duration: 2 days

    Purpose:

    To train participants how to apply win-win negotiating principles by

    choosing effective strategies & styles

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    30/40

    Key Area covered:

    Identifying objectives and all factors affecting negotiation

    Understanding the four phrases of effective negotiations

    Understanding open and hidden agendas

    Approach, Planning and preparation

    Effective Openings

    Focusing on outcomes not positions

    Planning workable concessions and alternatives

    Listening, Questioning and assertion skills

    Creating a win-win situation

    Bargaining skills

    Dealing with objections & underhand tactics

    Marketing concepts Duration: 2 days

    Purpose:

    To provide key insights on the marketing process to participants and equip

    them with relevant concepts to apply in the work setting

    To achieve sales excellence through adoption of a marketing orientation

    To reflect on the choice of a specific strategy to market, product and

    competition, through group working

    Key Area covered:

    Analyzing the marketing environment

    Defining the market

    Market segmentation

    Market Analysis

    Elements of marketing mix

    Management Development Program Duration: 4 daysPurpose:

    To help participants gain deeper insight in self and others to enhance their

    personal effectiveness

    To enable participants to understand various leadership styles and assess the

    implications of their leadership styles

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    31/40

    To develop their ability to nurture people and foster a team base to work

    within the Organization

    Key Areas Covered:

    Exploring self through established psychometric tests / 360 degree feedback

    Understanding others

    Gaining insight into how individual differences impact perceptions and interpersonalrelations

    Managing individual differences to build collaboration

    Leadership Styles and their impact on teams

    Understanding ones predominant style of leadership and its implications

    How to build flexibility in ones leadership style

    Developing, managing and leading teamsUnderstanding team dynamics and managing them

    Building collaborations within the team

    Leading so as to maximize contribution from each member

    Management By Setting Objectives Duration: 3 days

    Purpose:

    To enable participants to set achievable goals and targets for themselves and

    their subordinates

    To help participants learn and apply the concept of effectiveness in their

    areas of work prioritize tasks for achieving better results

    Key Areas covered:

    Setting achievable goals for self and for subordinates and monitoring them

    on a regular basis

    Communicating objectives and results with seniors and work partners

    Developing motivators for co-workers

    Contributing to higher effectiveness of their co-workers through

    improvement in the quality of their management

    Program for Business Managers Duration: 8 weeks

    Purpose:

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    32/40

    To sensitize the participants to the rapid changes which are taking place in

    the business environment and their implication for the organization

    To equip the participants with various tools, techniques and approaches

    necessary to face challenges of competition

    To impart necessary skills and knowledge to the participant on variousbehavioural issues aspects so that they would in turn understand better

    the behaviour of other individuals, colleagues, groups etc.

    Key Areas Covered:

    Economic / business environment

    Strategic concepts

    Organizational behaviour and Human Resource Management

    Finance and AccountingMarketing

    Operation Management

    Commercial aspects

    Statistics

    Project Management

    Information Technology

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    33/40

    Level 3

    Senior Management

    Strategic Financial Management Duration: 3 days

    Purpose:

    To help analyze factors influencing changes in the business situation

    To understand the important aspects of business strategy formulations,

    implementation and evaluation

    To develop and discuss options for implementing competitive strategy

    implementation

    Key areas covered:

    Concepts and skills of strategic management

    Strategic Planning and competitor analysis

    Financial benchmarking

    Strategic cost Management

    Ethical aspects of Strategic Management

    Strategic Management of executive remuneration

    Corporate Governance

    Program for Senior Managers Duration: 3 weeks

    Purpose:

    To evolve world-class business managers with a holistic

    perspective of business

    To create strategists at the highest level in the organization

    To equip leaders with the ability to respond to rapidly changing environment

    in the shortest possible time span

    To enable them to lead siemens into the new millennium

    Key Areas Covered:

    Intrapreneurship

    Economic environment

    Strategy

    Organizational behaviour

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    34/40

    Critical Inputs:

    Marketing

    Finance and Accounting

    Operation

    Leader as a Coach Duration: 2 days

    Purpose:

    To create a heightened awareness of human behaviour and its drivers

    Understanding values and belief systems of self and others

    Deepening the understanding of Coaching as a leadership style

    To develop attitudes and skills which facilitate use of coaching style ofleadership

    Key areas covered:

    Conceptual understanding of coaching

    Understanding human behaviour and its intricaciesin context of coaching

    Process of coaching

    Obstacles of coaching

    Perfecting coaching

    Effective Personal Leadership Duration: 9 days spread over 2 days

    Purpose:

    To realize your potential for personal leadership to make a difference in the

    organization

    Key areas covered:

    Building on current strengthsImproving self image and motivation

    Decision making and problem solving

    Time management

    Communication and listening

    Leadership and business

    Choose to succeed by overcoming fast conditioning

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    35/40

    Overcome obstacle to leadership

    Five leadership and essentials

    Experience self motivation by altering attitudes, behaviour and habits

    Develop a written success plan in professional and personal life

    Live a full life

    Programmes applicable for across all levels of

    Management: Junior Management Level / Middle

    Management Level / Senior Management Level

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    36/40

    Planning for Retirement Duration: 3 days

    Purpose:

    To facilitate a smooth transition from work-life to retired life

    Key Areas covered:

    Social and psychological aspects of retirement

    Health after Retirement

    Financial Planning

    Relationship management

    Yoga

    Lifestyle Management Duration: 2 days

    Purpose:

    To understand lifestyle and its effects on mismanagement

    To develop positive attitudes, emotions and behaviour to improve

    interpersonal relationships and help in self management

    Key Areas covered:What is lifestyle and its impact on stress

    Physiological, psychological aspects of stress with effects on self

    Prevention of stress related diseases

    Impact of diet on lifestyle and how to modify it

    How to deal with anger

    Stress reduction techniques

    Interviewing & Assessment Skills Duration: 2 days

    Purpose:

    To sharpen the participants interviewing skills

    To develop Assessment skills

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    37/40

    To identify individuals potential

    To be an effective assessor in the selection process

    Keys area covered:

    Interviewing perspective, misconceptions and fallibilities

    Essential preliminaries- Job dimensions, weightages

    Structured interviews

    Techniques of interview questioning

    Various assessment techniques

    Identifying individuals potential

    Invest Today for a Better Tomorrow Duration: 2 days

    Purpose:

    To bring about an awareness and understanding of the need for planning

    ones life to address concerns related to health, relationships and

    finance

    Key Areas covered:

    Aspiration Management

    Competence building

    Managing relationships

    Managing relationships

    Managing health

    Relaxation techniques

    Planning finances

    Legal issues

    Creativity & Innovation Duration: 2 days

    Purpose:

    To bring about a paradigm shift in the thinking of participants

    To broaden the perspective and vision of participants

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    38/40

    To stimulate a proactive and team-oriented approach to problem solving

    To awaken the creativity inherent in all participants and encourage them to

    unleash it to maximize personal and business productivity

    Key area covered:

    The importance of flexibility

    Developing active listening and observation skills

    Understanding the difference between creativity and innovation

    Risk-taking is an inherent part of creativity not taking risk is the biggest

    risk

    How to use different stimuli

    Some creativity techniques

    Fostering a proactive, win-win and team-oriented approach to finding

    creative solutions

    Intercultural Sensitivity Duration: 2 days

    Purpose:

    To equip participants with skills/tools/techniques to become aware and to

    adapt to changes in lifestyle, culture and work-habits while working

    abroad

    Keys areas covered:

    Understanding the need for diversity

    Cultural assumptions and stereotypes

    Blending with differences

    Communication

    Work culture

    Programmes for inductionSiemens Induction Program Duration: 2 days

    Purpose:

    To provide participants with a perspective on the philosophy, history,

    organizational structure and set up of the company

    To provide information on overall personal policies

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    39/40

    Key areas covered:

    Overview of siemens

    Session on quality

    Session Personnel policies

    Session on Employee dialogue

    Target Audience:

    All new recruits, other than graduate trainee engineers

    Trainee Engineer Seminar Duration 4 weeks across the year

    Target audience: Graduate trainees Engineers from campusPurpose:

    To facilitate a smooth transition from institution to organization

    To orient participants to comprehend the different processes and functions of

    siemens ltd

    To provide basic behavourial inputs in order to facilitate adjustment on the

    job

    Key areas covered:

    Corporate goals and mission

    Organizational planning, procedure and systems

    Siemens Business activities

    Financial analysis

    Markets and potential

    Support systems and functions

  • 8/3/2019 Policies of Human Resource Management-498 (1)

    40/40

    edical

    lutions