Poli-Reads Presentation

Design of a Product Service System for the Virtual Library of the Politecnico di Milano

The eBook Library of the Polimi

Martha Lucia Sarmiento Ramos -‐ 770258 / Tutor: Beatrice Villari

What is Poli-‐Reads?

Poli-‐Reads (the eBook Library of the Polimi) is a service represented through an Applica=on, its main aim is to accompany the community in their learning process, in understanding a new way of reading; allowing interacGons and giving useful tools to eBook readers in the academic context.

Poli-‐Reads ObjecGves

Create a Product Service System that answers user needs for accessing to eBooks in the

academic context.

1 Improve the eReading

experience, by giving people beSer and sophisGcated tools, for a more effecGve process.

2 Transform with Poli-‐Reads the way

community approaches to the eReading; turning it

much more interacGve.

3

Show the interface’s

architecture, final look and features; then evaluate them with the final user.

3Define the feasibility of

Poli-‐Reads in the real context of the Politecnico and its exisGng

structure.

2Follow a process and Methodology directed to explore the real feelings of the possible users of the Polimi.

1

Design Process

Structuring the Design Process1Research Panorama

Contextualize with Desk and Field Research the project &

define points to work

Books & eBooks History

IntroducGon of maSers that

affect the project

eBooksCase

Studies

See aspects that can be used in the Service Idea

Interviews& Surveys

Approach to the actual user’s feeling

& Understand Polimi’s Structure

Second round of Interviews

Understand how the Service fits in

the Polimi Context

AppsCase

Studies

See aspects that can be used in Poli-‐Reads

Scenario&

Concept

Define the Values and Benefits of the Service & its App

Project Development

Frame and Delineate the service idea in its real

Context

2

3Poli-‐Reads

Define the Service and its App, Explain it and show its

final Results.

Defining the main Feature

Answer what is Poli-‐Reads about

System Map & Actors’ roles

Understand service’s

working in front & back office

Architectureof

ApplicaGon

Explain App structure, features

and ways of InteracGon

Test & EvaluaGon

Use a paper prototype to see the impact of the service & assess its reach

Final Look of the App

Define AestheGcs of the Interface in

Device

ServiceTouchpoints

See how users can access to Poli-‐Reads

Structuring the Design Process

Research Panorama

eBooks History�Ž

Ŷƚƌŝď

ƵƟŽŶ

Proven

ance

1971 AD 1974 AD 1994 AD 1995 AD 1996 AD 2007 AD

Project Gutemberg

TCP/IPProtocol e-‐Publishing

DigitalBookstores

Personal Digital

Assistant

Tablets &eBook readers

DigitalLibraries“Gallica”

Free & PublicAcademic Literature

Firstdigitalized

Book Internet NAP -‐ MIT Amazon

PalmPilot

Kindle, Ipadetc.

French NaGonalLibrary

MIT Open Course Ware

1997 AD 2002 AD

Ğ�ŽŽ

ŬƐ�KīĞ

ƌ

Source: (Editech, June 2013) “Dentro all’e-‐book” Report.

Case Studies Comparison

Case Studies Key Features

* Plus (+) means extra features in the Personal Area.

Case Studies Key Features

Project Development

What if... the Library of the Politecnico, through Poli-Reads ƐĞƌǀŝĐĞ�ĂŶĚ�ŝƚƐ�ĂƉƉůŝĐĂƟŽŶ�becomes an online network that allows the community discuss, search, access, merge, learn and exchange ŝŶĨŽƌŵĂƟŽŶ͕�ŐŝǀŝŶŐ�ƵƐĞƌƐ�ƚŚĞ�ƉŽƐƐŝďŝůŝƚǇ�ŽĨ�building knowledge in an empowering and dynamic way, for themselves and for others ĂŶǇ�ƟŵĞ�ĂŶĚ�ĞǀĞƌǇǁŚĞƌĞ.

Beep Staff

Service Idea has a Space

inside the Polimi’s integraGon iniGaGve

Special negoGaGons with external providers(licenses)

Need of a special

teamwork inside the University

Link Service Idea to Beep plalorm & test service

Library Staff

Poli-‐Reads staff can be part of the central

acGviGes team of the Library

eBook licenses are granted

accesses that can be standardized: flexible licenses

Structure needed already exist we just would need to add more resources

The servicecould start by offering the material

published by the Polimi

Key Stakeholders

Key Stakeholders

User -‐ Experts in Devices Reading Sonware Kindle is

specialized just for Reading

Tablets are accurate for

Reading too, butalso offer extra

purposes

Polimi Students (Survey to 100 AcGve Students)

Know & Use the Libraries

Know OPAC & SEARCH

Needed a Book that wasn’t available

Think relaGon offer/demand can be

improved

Think the Library could be more InteracGve

67,7% YES 32,3% NO

�ŽŵŵƵŶŝĐĂƟŽŶ

Search,manage books,ŶŽƟĮĐĂƟŽŶƐ͕

networks and tutorials

Link toBooks

An Improved tool

for reading

Totalcovering of

demand

New economy

of e- Books

FlexibleLicensesgrantedaccesses

Make serviceaccesible and

familiar

Increase frequency

of use

Become ita necesary tool

of the Polimistudent lifestyle

Conceive the service asa Network

Make it more appealing

Build acommunity

thinkig

FosterŝŶƚĞƌĂĐƟŽŶƐ

Give ŝŶƚĞƌĞƐƟŐ

extras

�ƐƐĞƌƟǀĞ�ĂŶĚ�ƉĞƌƟŶĞŶƚ�ƚŽŽůƐ

Reliable/ŶĨŽƌŵĂƟŽŶ�ΘƵƐĞĨƵů�ƟƉƐ

Book ƐƵŐŐĞƐƟŽŶƐ

Availabilityof

�ƐƐĞŶƟĂůtexts

Customized tools

Give Priorityto user’s needs

Fosterits use

Strong /ŶƚƌŽĚƵĐƟŽŶ

Teaser andCampaings

Support in launching

In theplace andvirtually

Training forusing it

Tutorialsand courses

Tablet orIpad

Most suitable

View pictures

and images

tŝĮ

Use bygestures

Manypurposes

Accesories toimprove

performance

Create the Social Polimi

AppWhat must

it have?three mainInterfaces

General Area

Self/cloudArea

Reader

Basicperformacecharacter.

Capability ofreading

ĚŝīĞƌĞŶƚ�ŬŝŶĚŽĨ�ĮůĞ�

extensions

/ŶƚƵŝƟǀĞ�gestures

Good imageƌĞƐŽůƵƟŽŶ

ZĞĂů�ƟŵĞInternet

ĐŽŶŶĞĐƟŽŶ�

Mirror of Interfaces

in Personal Laptop

WƌŽĮůĞ͕cloud,

ƐƵŐŐĞƐƟŽŶƐand

ĞǀĂůƵĂƟŽŶƐ

Book Shelfes,Reading tools

and readingƐĞƫŶŐƐ

Library Services

Beep

WebPolisef

CentralAdmin.

ICT

ManyApps

Allows toinstall

any App or ^ŽƞǁĂƌĞ

VirtualServices

Politecnicodi

Milano

Availabledevices

Servers

UserInfo

LicensesdevicesService

Θ�ƐƵƉƉŽƌƚteam

Titles

ExternalProvider

Needs atangibleDevice

Design Hypothesis

Design Hypothesis


Link toBooks

of e- Books


Tablet orIpad

Most suitable

tŝĮ

Manypurposes


AppWhat must


General AreaBasic



Library Services

Beep

WebPolisef

CentralAdmin.

ICT

ManyApps

VirtualServices

Politecnicodi

Milano

Availabledevices

Servers

UserInfo



Titles

ExternalProvider


Link toBooks

of e- Books

Tablet orIpad

Most suitable

View pictures

and images

tŝĮ

Use bygestures

Manypurposes


performance


AppWhat must


General Area

Self/cloudArea

Reader




extensions






in Personal Laptop

WƌŽĮůĞ͕cloud,





Beep

WebPolisef

CentralAdmin.

ICT

ManyApps

Allows toinstall


VirtualServices

di Milano

devices

Servers

UserInfo


Titles


Design Hypothesis



An Improved tool

for reading

Totalcovering of

demand

of e- Books


familiar

Increase frequency

of use Conceive the service asa Network

Build acommunity

thinkig




Availabilityof


Customized tools


Fosterits use


Teaser andCampaings






AppWhat must


General Area

Self/cloudArea

ReaderMirror of Interfaces

in Personal Laptop

WƌŽĮůĞ͕cloud,





devicesΘ�ƐƵƉƉŽƌƚteam

Design Hypothesis

Design Hypothesis

Search,

An Improved tool

for reading

Totalcovering of

demand

New economy

of e- Books



familiar

Increase frequency

of use





Build acommunity

thinkig



extras


Fosterits use


Teaser andCampaings






AppWhat must


General

Availabledevices



ExternalProvider




Link toBooks

An Improved tool

for reading

Totalcovering of

demand

New economy

of e- Books



familiar

Increase frequency

of use





Build acommunity

thinkig



extras




Availabilityof


Customized tools


Fosterits use


Teaser andCampaings





Tablet orIpad

Most suitable

View pictures

and images

tŝĮ

Use bygestures

Manypurposes


performance


AppWhat must


General Area

Self/cloudArea

Reader




extensions






in Personal Laptop

WƌŽĮůĞ͕cloud,





Library Services

Beep

WebPolisef

CentralAdmin.

ICT

ManyApps

Allows toinstall


VirtualServices

Politecnicodi

Milano

Availabledevices

Servers

UserInfo



Titles

ExternalProvider


Design Hypothesis

Apps Case Studies

• Wide Catalog

• Book Previews

• Reading Tools

• App for Any device

• Social Network

• Real Gme Feedback

• Clean & organized

• Purchase Titles

• Cloud

• Reading Tools

• Fresh Look

• Updated Reports

• Collect Images

• Filter topics

Flipboard Kobo iBooks Kindle

Poli-‐Reads: An App to Improve the Polimi’s Library experience

ApplicaKon Opening NavigaKon Bar displayed

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dŽ�ŚŽƐƚ�WůĂƞŽƌŵ�ĂŶĚ�DĂŶĂŐĞŵĞŶƚ�dŽŽůƐ͘Provided by ASCIT area.

WůĂĐĞ�ĨŽƌ�dĞĂŵƐ�ǁŽƌŬƐ�ƚŽ�ĐĂƌƌǇ�ƚŚĞŝƌ�ĂĐƟǀŝƟĞƐto operate the Service.

Resources Needed

Virtual Touchpoint and Interface. DevelopedďǇ�>ŝďƌĂƌǇ͕ ��ŽŵŵƵŶŝĐĂƟŽŶ�ĂŶĚ�DĞƟĚ͘

sŝƌƚƵĂů��ƌŝĚŐĞ�ƚŚĂƚ�ƐĞĂƌĐŚ�ƵƐĞƌƐ͛�/ŶĨŽƌŵĂƟŽŶ͕Provided by ASCIT.

sŝƌƚƵĂů�/ŶĨŽƌŵĂƟŽŶ�ŚŽƐƚĞĚ�ďǇ�ĞǆƚĞƌŶĂů�ƉĂƌƚǇ͘�ĐĐĞƐƐĞƐ�ŐƌĂŶƚĞĚ�ĨŽƌ�Ă�WĞƌŝŽĚ�ŽĨ�ƟŵĞ͘

Project DevelopmentPoli-‐Reads

Video Poli-‐Reads Teaser

TesGng the InteracGon Hypothesis

Users Feedback

Users first needed to be contextualized, in the App and

its aims

All of them understood the funcGons of the three main areas

of the App

They suggested the opGon of access easily to any menu with fewer steps

They were able to follow their selected paths, without missing steps or choices

They found the service’s features very accurate for

the student lifestyle

Is needed to test interacGvely the App in a Tablet, to understand the interacGons fully

1 2

Entry

3 4 5

ChangePicture

6

Main Menu General Area

SearchMenu

smart seach motor

8

regularsearch motor

Infopop-up

9

smart seachmenu

Career

Teacher

Lesson

10

Careerbibliographies

results

11LessonsPop-up

12 1314

Confrontdocuments

16

Save asresearch

17

Save asBibliography

18

Teacherbibliographies

results

19

Lessonbibliographies

results

20

regular seachmenu

21 2214

requestpop-up

15

Confrontdocuments

16

Save asresearch

17

Save asBibliography

18

requestpop-up

15

MySearchs

MyBibliographies

My SeachsMenu

23 2414

requestpop-up

15

Send tobibliography

25

MyBibliographies

Menu

26 2714

requestpop-up

15

Help HelpMenu

Type searchresults

30

28

Servicesupport chat

Result videoand text.

3129

32

StudyingTips

TutorialsMenu

33

Type searchresults

30Result video

and text.

3129

Help

35Result

tutorialvideo

3634

HelpMenu

Type searchresults

30

28

Servicesupport chat


3129

32

HelpMenu

Type searchresults

30

28

Servicesupport chat


3129

32

Type searchresults

30Result video

and text.

3129Stuying

Tipsresults

38Tip tutorial

& video

3937

82

40

RenewReturn

44

Rewards

Accept, deny

or Later pop-up

Others

Loans LoansMenu

41

New BookUploaded

LoanStatus

42Book cover

to start reading

93

43

45

ChatRequest

Newforum

85

46

47

48

51

BookManager

BeepLesson Books

49

Self ChoiceBooks

Infopop-up

9

List ofSehlvespop-up

50

14requestpop-up

15

52

Select booksand sendto cloud

65

51

NowreadingBooks

Already readand to read

Books

Send to self choice

Books

UploadBibliopraphy

to cloud

Now readingmenu

53

Readand

Interact

Reviews

Summaries

Book coverto start reading

93

54

Suggestnew

content

Videos

Images

Webpages

videoslist

55 videoselected for

upl. to cloud

56

imagespreview

Pop-up for upl. to cloud

57

videoslist

55

videoslist

55webpages

list

58

59

60Rate andreview

61

Summarieslist by book

and year

62Selected

book summ.list

63Summariefor read &upload*

64

Place booksin a

bibliography

66

67

70Edit

Shelve

53

Self choiceshelve

manager

EditShelves

68

69

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15

Select booksand sendto cloud

65

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Already readand to read

Books

UploadBibliopraphy

to cloud

Now readingmenu

Place booksin a

bibliography

66

Books’covers of

latest arrivals,top rated and

most read

LatestarrivalsMenu

71

14requestpop-up

15

Book manager

7General

Area MenuTutorials My Interests

Reader

72

Self ChoiceReadings

Beep LessonReadings

Search bookpop-up

73

75

76

74

81

EditShelve

77

RenewReturn

79Loans

78

80

Summaries

Chats

Forums

SimultaneousReaders

82 83

84 85 86

87

Name andinsert newcomment

88

See list ofsimultaneous

readers byBook

89

Start newchat

pop-up

82

Summarieslist by book

and year

90Selected

book summ.list


92

74

93 9495

Table ofcontents

Table of contents

Menu

96

Index

Overview

DisplayedIndex

96

Displayedoverview& reviews

97 98Rate andreview

99

100

Notes

Highlights

Bookmarks

101

102

103

104

Clear orUpload

105

106

Videos

Images

Webpages

Displayedvideos list

107See & share

selectedvideo

108 Uploadto cloudpop-up

Displayedimages

109Close up& shareselectedpicture pop-up

Uploadto cloudpop-up

Displayedwebpages

list

110

Suggestnew

content

110

Rewards

ChatRequest

Newforum

85

113

112

114 82

115

Fonts

Textalignment

121

116

Themes

Selectfont

117

SelectTheme

118

119

SelectText

alignment

120

122Bookmarkingand passing

pages

123Going back

previouspage

124

125

Summaries

Chats

Forums

SimultaneousReaders

126 127

128 129 130

131

Name andinsert newcomment

132

See list ofsimultaneous

readers

133Start new

chat pop-up

126

Summarieslist byyear

134Selected

book summ.list


136

137Slide upfor pass

next chapter

138Slide down togo previous

chapter

139Click and hold

to select apiece of

text

140Text selected

& Readingtools

Displayed

141

Self/cloudArea

SavedBibliography

ManageBibliographies

142

Self/CloudArea Menu

Cloud Evaluate

143

Infopop-up

9

MyBibliographies

List menu

157

144

MyRewards

MySummaries

ChangePicture

145 146

RewardList andStatus

147

148

149

150

John’sCloudMenu

151

SavedSummaries

SavedBibliographies

SavedTurorials

152 153

Notes

155

154

156

158

159

SavedSummary

ManageSummaries

My Savedsummaries List menu

160

SeeSummary

161

162

SavedVideos

By Book

SavedImagesBy Book

163

164

165

SavedTutorial

My Savedtutorials

List menu

166

167

168 169

Architecture of the Interface

Architecture of the Interface

Reader

Beep Lesson Readings Self Choice Readings

^ŚĞůǀĞƐ�ĂŶĚ�ƟƚůĞƐ

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Chats

Forums

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•General Area: Managed in two blues.

•Reader: Managed in two greens.

•Self/Cloud Area: Managed in two greys.

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b

a

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•Search Title: Smart & Regular Motor.

•Book Manager: Beep Lesson & Self Choice Books.

•Tutorials: Features explanaGon, Studying Tips & Support Chat.

•NoGficaGons: Loans, InteracGons, Rewards, Sonware Updates and others.

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1.1 Search TitleReader




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Forums

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Table of contents


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NoKficaKons Menu.

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Book Manager Main Entrance.

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1.3 Book Manager

f

•Manager Side bar: All readings, Now Reading, Already Read & To Read.

Beep Lesson Books Manager.

•(f) BoSom Bar: Reorganize, Visualize, Send to Shelf and Upload Bibliography to Cloud.

1.3 Book ManagerReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


•eBook now Reading Pop-‐up: Go to Read and Interact, MulGmedia Content, Reviews and Summaries.

Now Reading OpKons.

1.3 Book ManagerReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


2. The ReaderReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


g

•(g) Library Main Entrance: Beep Lesson & Self Choice Book.

•Previews of Book Covers in each Shelf.

h

i •(i) BoSom Bar: Loans Status, Edit Library, Reorganize, Visualize & InteracGons.

•Manage current Gtles in Library.

•(h) Side Bar: All Books & Self Lists.

Self Choice Library.

•Be aware of loans status to renew or return Gtles.

2.1 Sub-‐LibraryReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


•Loading eBook transiGon to Reading NavigaGon.

Book Cover.

2.2 Reading NavigaGonReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


k

j

•(k) Tap on corner to acGve Bookmark.

eBook Reading.

•(j) InteracGons BuSon.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


InteracKons Menu.

•Unfolded eBook InteracGons Menu: AcGve Chats, AcGve Forums, Summaries & Simultaneous Readers.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


Displayed Forum.

•Real Gme InteracGon: social part of the App to build a community for knowledge exchange.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


Reading NavigaKon Bar Displayed.

•(l) Advance line & Upper Bar: Go Back to Library, Table of Contents, NoGficaGons and Reading ProperGes.

l

l





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


m

Reading ProperKes.

•(m) ProperGes of eBook: Brightness, Font size, Font Style, Themes, TransiGon style and align.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


eBook Table of Contents

•Table of Contents Pop-‐up: eBook Index, Overview, AnnotaGons and MulGmedia Content.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


eBook Reviews.

•List of Book Reviews, Organize and write new.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


AnnotaKons OpKons -‐ Create Quote Pop-‐up.

•Tap and hold to select a piece of text.

•AnnotaGons: Search word, Highlight, Quote, Add Note and Share.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


Table of Contents -‐ AnnotaKons.

•eBook AnnotaGons: Notes, Highlights, QuotaGons and Bookmarks.

•OpGon of Delete or Export to Cloud: Notes, Highlights and QuotaGons.





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


Table of Contents -‐ AnnotaKons exported to Cloud Pop-‐up.

•Highlights will become also QuotaGons to respect authorship.

•Just 15% of eBook informaGon can be exported to the Cloud (copyrights).





Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


•Cloud: Saved AnnotaGons, Saved Bibliographies, Saved Summaries, Saved MulGmedia Content & Saved Tutorials.

•Profile: Change Picture and Preferences, Upload Summaries.

•SuggesGons: Service, AcquisiGons, etc.

•EvaluaGon: System’s automaGc evaluaGons, visible just when available.

3. The Self/Cloud AreaReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


User’s Cloud.

•An alert will appear when there is new uploaded info.

3.1 CloudReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


Saved QuotaKon.

•QuotaGons will have the proper format to be exported used.

Reader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


3.1 Cloud

Export AnnotaKons.

•Tapping on the BoSom bar users can export the saved Info to a File, Dropbox or send it by mail.

3.1 CloudReader




Chats

Forums

Simoultaneous

Readers

Summaries

List of eBooks

and expiry date



Table of contents


EŽƟĮĐĂƟŽŶƐ

General Area


Smart search motor


dƵƚŽƌŝĂůƐ



EŽƟĮĐĂƟŽŶƐ

Loans



Others

ZĞǁĂƌĚƐ

Book manager

Beep Lesson Books

Self Choice Books


Latest arrivals

Most read

Top rated


Picture &



Saved Summaries


Saved Tutorials

Self/cloudArea


Customized ToolkitsThe Chemistry Toolkit

When a user purchases it,there is a new icon in the bar.

AcKvaKng the icon a side barwith the tools appears.

=

•Calculator•Measure Convertor•Graphing•Copy EquaKon•Copy Image or Graph•Extract table data•Simulator

Customized ToolkitsThe Design Toolkit

Understanding that there are manystudents’ profiles we present

different toolkits.

Generate these toolkits would be basically, to build a different

architecture and App.

•Select•Undo•Do•Pen or Line•Text•Shape•Copy Image•Erase•Color SelecKon

Laptop /Totem in campus

System Map

AcGviGes Blueprint

Classify and count

Define user’s profiles

accesses & flex. licenses

Set tools

for team to manage service

Launch

Guarantee devices demand

Install App & tutor. on devices

Make linksTrain

Teamssupport, manag.

& tech issues

Create tutorials

Prepare

Install App in devices

Train full

Library help desks in Polimi page

Consult, select,and request

granted (loans), “reserve, manage lists & return”

Acces startchats & forums

Search on-line readersrates, summaries and Books

See readingslinked to Beep

Upload read.info. to cloud

Ask for support

POLIMICommunity

Run system to respond

user’s requests Move flex. licences

Grant access on devices with expiry & copy blocks

Manage space

Support team x

Open chats/forums

Updatenew App

vers. on devices

Libraries support

& devices x consult

Constant contactwith service team

system data& user behavior

Tools accessfor teachers in Beep

Follow the process of connect &create a knowledge building network

See extracustomized tools

Purchaseextra tools kit

Suggest cont.

Export comm., status & notes

Use info. in cloudx homeworks, present.

Change rented devicesas an adv. campaing

Use service as

device to a newest one

See service welco. & opinions

Be pioneers in a new wayto interact with books & students

Organize courses to train Polimi community

Evaluate service & tools periodically

Return rented deviceReceive Appupdates as grad.

Purchase new device or last tools x small fee

Use serviceas grad for a small fee

Be part of the

where ex-polimis live

Change user’s status

Train support team

Receive, reset & deliverused devices to provider

Make term reports

Link to longdistance courses

Close periodsto make a balance

Analyze user’s rates and

Present service idea to

Discuss with service team to make improvements

Foster usein lessons

& conferences

Recharge and insert

& renewed licenses

Update everycontent with

new info. & techn.

Search x new

Define # of licenses needed

Receive

acceses &licenses

Manage profileand studies

Join specific lesson’s forums

See book rates

See users ratesReceive App in device

See App and

BACK

STAG

EO

NSTA

GE

INTERACTIONS IN GENERAL AREA AND DEVICE INTERFACE

INTERACTIONS IN SELF AREA - CLOUD

SL

Recharge saved notes with book & have info available

Start

Specify requ./new team

Programsystem 24x7

to manage req.

Train support

Sell renewal of flex.

Receive rewards

Privateproviders

Ideate service

Analyzeopinions

Underst.requirem.

Service Prototype

Test Prototype

Searchideal provider

Change &reformulate

Allocate servers

Definetech requirem.

Contact provider / define arrangements

Facilitate

Present final version

Approve & run.

Recevie Polimi requir.& define agreements with special arrangements

Provide devices for sale and for rent

in Polimi Use prototype

& give feedback

for community to use service

For Polimi for

Commun.P. Relat.

METIDBeep

POLIMI

team

POLIMIlibraries

ICTServices

Touchpoints Map

Websites AdverGsement

Teaser on the Polimi website

Meet Poli-ReadsThe new Service for the eBook Library of the Politecnico

Watch the Application tutorial, download it on your Tablet, Computer or Smartphone and get into the Social Library that allows you to read, extract information and Interact with your colleagues.

Teaser on the Library website


Teaser on the Beep website


Business Model Canvas

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Service EvaluaGon

Design of a Product Service System for the Virtual Library of the Politecnico di Milano

The eBook Library of the Polimi

Thank you!

Poli-Reads Presentation

Education

Transcript of Poli-Reads Presentation