PMS- Elayaraja123

GOAL SHEET

APPRAISEE PROFILEName R.ElayarajaDepartment Sr Technical ExecutiveBranch Coimbatore

Sr No Goal Efforts Taken

1 mcafee certification for every month

prepare all related documents and demoeach day touch with this point of view

2symantec certification prepared all related documents and demo

3

diplomatically to clear for all such issues.

4 sonicwall need take this year end

prepaing for all related document

Fortigate certified engineer(FCNSA) need to done this end of the year

R.ElayarajaSr Technical Executive

Target Achievements

for every month 80

for fiscal year Tech certification done 100sales certification done 100

within this fiscal year pending for writing exam 0

for this year end pending for preparation 0

Score your self

8 certification done for mcafee only

1 1/4/2011 1:15 PM 1:45 PM Capdigi Soft

2 1/4/2011 2:00 PM 2:30 PM Shanthi Fortune

3 1/4/2011 3:30 PM 4:15 PM RJN Softwares

4 2/4/2011 10:00 AM 10:30 AM INFOGNANA

5 4/4/2011 11:15 AM 12:30 PM Suguna Poultry Madurai Demo6 6/4/2011 10:30 11:30 AM Kirtilal Support

7 7/4/2011 10:30 AM 6:00 PM CRI pumps Installation



10 10/4/2011 5:00 PM 5:30 PM Suguna Polutry Madurai Remote Support11 11/4/2011 10:30 AM 5:00 PM CRI pumps Installation12 12/4/2011 10:30 AM 3:30 PM CRI pumps Installation

13 12/4/2011 5:30 PM 5:45 PM Virtual Automation Remote Support

14 18/4/11 11:00 AM 11:30 AM Meridian Apperals Remote Support15 18/4/11 3:00 PM 4:30 PM Training Online16 19/4/11 10:30 AM 5:00 PM CRI pumps Support

17 19/4/11 5:30 PM 6:30 PM Kirtilal Support

18 20/4/11 10:00 AM 5:00 PM CRI pumps Support19 23/4/11 10:30 AM 11:00 AM` INFOGNANA Support

20 25/4/11 10:30 AM 4:00 PM ASEC software Support

21 26/4/11 9:00 PM 9:30 PM Pride Technology Remote Support

22 27/4/11 10:00 AM 5:00 PM CRI pumps Support

23 27/4/11 3:00 PM 3:30 PM Capdigi Soft Remote Support

24 27/4/11 2:00 PM 2:30 PM Pricol Corporate Remote Support



27 28/4/11 9:00 AM 9:30 AM ASEC software Remote Support

Preventive Maintainence




28 29/4/11 11.00 Am 6.30 PM CRI pumps Support29 29/4/11 2:30 PM 4:00 PM VKS Farms Support


31 2/5/2011 10.40 Am 11.15 Am Tarmac Pumps Support

32 3/5/2011 10:30 AM 6:30 PM CRI pumps Installation33 3/5/2011 11:00AM 11:15 AM Angel Overseas Support

34 4/5/2011 12.30 Pm 2.30 Pm Pressmatic Enng Support

35 4/5/2011 3.00 Pm 4.30 Pm Hindustan Hardwares Support

36 5/5/2011 12.15 Pm 1.45 PM PEEKAY STEELS

37 6/5/2011 12.15 Pm 2.45 Pm Argo Hytos India Pvt Ltd Support

38 9/5/2011 12.35 Pm 3.15 Pm

39 10/5/2011 11.30 Am 4.30 Pm christ King college Support

40 11/5/2011 10.25 AM 5.30 Pm CRI pumps Support

41 11/5/2011 11.30 Am 12.30 Pm TAI erode Remote Support

42 12/5/2011 11.00Am 2.45 Pm christ King college Support

43 12/5/2011 3.45 Pm 5.30 Pm salamSteel Remote Support

44 13/5/2011 11/30Am 12.30 Pm TAI erode Remote Support

45 14/5/2011 12.10 Pm 3.00 Pm Sugar cane Institute Support

46 14/5/2011 4.15Pm 4.35Pm Argo Hytos India Pvt Ltd Remote Support

47 16/5/2011 11.00Am 12.45 Pm Suguna Poultry Support

48 16/5/2011 1.20 Pm 3.10 Pm santhi fartune Pvt Ltd Support

49 17/5/2011 9.50 Am 11.10 Am ASEC software Support

50 18/5/2011 11.50 Am 4.10Pm Sugar cane Institute Support

51 19/5/2011 10.30 Am 4.50Pm ASEC software


AJK Arts & Science college



52 20/5/2011 9.10Am 11.50Am vispark Support

53 23/5/2011 11.20Am 5.30 Pm Capdigi Soft Support

54 24/5/2011 10.50 Am 12.00Pm Support

55 25/5/2011 10.50Am 5.50Pm Tarmac Pumps Support

56 26/5/2011 9.15Am 6.10 Pm Tarmac Pumps Support57 27/5/2011 12.45 Pm 3.20 Pm Capdigi Soft Support

58 28/5/2011 11.15Am 10.45PM CRI pumps Support


60 1/6/2011 12.50pm 3.10 pm Hindustan Hardwares Support

61 3/6/2011 11.10Pm 3.15 Pm Tormac Pumps Support

62 4/6/2011 10.30Am 12.45Pm seyyone India pvt Ltd Remote Support

63 4/6/2011 2.30Pm 4.30Pm INFOGNANA Support

64 4/6/2011 2.30Pm 4.30Pm INFOGNANA Support

65 7/6/2011 12.30 Pm 3.50Pm Ganesh Marketting Support

66 8/6/2011 9.30Am 9.45Pm PEEKAY STEELS

67 8/6/2011 10.00Am 10.20Am Nimbion systems

68 8/6/2011 11.30 Am 12.10 Pm Angel Overseas Remote Support69 10/6/2011 10.45 Am 12.45 Pm PEEKAY STEELS Support

70 10/7/2011 10.45 Am 12.45 Pm PEEKAY STEELS

71 13/6/2011 11.45 Am 5.30 Pm HMCH Hospital Support

Rathana Regent (HOTEL)

Followup BESR requirement

Followup BESR requirement

Backup BESR discussion

72 14/6/2011 10.50 Am 3.45 Pm CRI pumps Support

73 14/6/2011 4.15 Pm 5.30 Pm KMCH Hospital

74 14/5/2011 5.30 Pm 5.40 Pm RJN Softwares mobile disscus

75 15/6/2011 10. Am 10.10 Am RJN Softwares mobile disscus

76 15/6/2011 12.30 Pm 2.30 Pm

77 15/6/2011 2.45 Pm 5.45 Pm INFOGNANA Support

78 15/6/2011 4.30 Pm 4.40 Pm RJN Softwares mobile disscus

79 15/6/2011 5.30 Pm 6.15 Pm INFOGNANA80 16/6/2011 10.30 Am 2.35 Pm GEM Eqiments Support

81 16/6/2011 10.30 Am 2.35 Pm GEM Eqiments Support

82 17/6/2011 11.30 Am 4.50 Pm Sangeeth Textiles Installation

83 17/6/2011 12.30 Pm 1.30 Pm Sangeeth Textiles

84 18/6/2011 12.15 Pm 12.45 Pm Argo Hytos India Pvt Ltd Remote Support

85 20/6/2011 10.00 Am 10.15 Am compusoft

86 20/6/2011 10.50 Am 11.40 Am Ransys Bios

87 20/6/2011 12.00 Pm 12.35 Pm CAG Pride

88 20/6/2011 12.45.Pm 1.00 Pm Hotel Heritage Inn

89 20/6/2011 2.15 Pm 2.35 Pm The Residency

90 20/6/2011 2.40 Pm 2.50 Pm Hotel Alankar

91 20/6/2011 3.15 Pm 3.35 Pm microIndia

Backup & storage Disscusstion

Sonicwall E5500 Box Parcel

DELL TAPE drive Reg : to discussion

general descussion about Backup Device & software

general descussion

general discussion

general discussion

general discussion

general discussion

general discussion

general discussion

92 20/6/2011 4.00 Pm 4.45 Pm Bloom world

93 21/6/2011 10.00 Am 11.15 Am Gks Software94 21/6/2011 12.45 Pm 1.50 Pm CRI pumps Support

95 21/6/2011 3.45 Pm 5.15 Pm

96 22/6/2011 12.15 Pm 3.15 Pm GEM Eqiments Support

97 22/6/2011 3.15 Pm 4.50 Pm GEM Eqiments Support

98 22/6/2011 3.15 Pm 4.50 Pm GEM Eqiments

99 23/6/2011 10.50 Am 11.30 Pm Ransys Bios general

100 23/6/2011 3.15 Pm 4.15 Pm seyyone India pvt Ltd Remote Support

101 24/6/2011 11.15 Am 1.15 Pm Sangeeth Textiles Support

102 25/6/2011 12.35 Pm 1.50 Pm usha fire Remote Support

103 27/6/2011 12.50 Pm 4.50 Pm Installation

104 28/6/2011 11.15 Am 1.15 Pm Aero technologies Remote Support

105 28/6/2011 2.10 Pm 4.00 Pm Support

106 29/6/2011 11.50 Am 1.15 Pm Petexxindia pvt Ltd Support

107 29/6/2011 2.30 Pm 3.10 Pm INFOGNANA general

108 29/6/2011 4.35 5.15 Pm Support

109 29/6/2011 5.30 Pm 6.10 Pm Tangent Technologies general

110 30/6/2011 12.30 Pm 2.45 Pm Hindustan Hardwares111 30/6/2011 2.45 Pm 3.15 Pm Hindustan Hardwares Support

112 30/6/2011 4.15 PM 4.50 Pm Pm

general discussion

general discussion

cosmogen softwares solutions Pvt Ltd

general discussion

Disscussion about Backup Software

sankara educational institutions




Hindustan Hardwares & N.S.Palayam Branch

113 1/7/2011 11.45 am 4.45 Pm USDI Solutions Pvt Ltd PM& Support

114 2/7/2011 10.30 Am 2.45 Pm usha fire Madurai Remote Support

115 4/7/2011 9.50 Am 10.50 Am usha fire Madurai Remote Support

116 4/7/2011 11.35 Am 11.50 Am Tormac Pumps Mobile support

117 5/7/2011 10.15 Am 12.50 Pm usha fire Madurai Remote Support

118 6/7/2011 11.50 Am 11.45 Pm sakthi masala Erode

119 6/7/2011 11.50 Am 11.45 Pm sakthi masala Erode Demo

120 7/7/2011 9.30 Am 5.30 Pm Support121 8/7/2011 10.40 Am 9.45 Pm sakthi masala Erode installation

122 9/7/2011 11.00 Am 12.45 Pm PEEKAY STEELS Support

123 11/7/2011 12.45 Pm 4.55 Pm CRI pumps Support

124 11/7/2011 3.15 Pm 5.30 Pm Tamara Remote Support

125 12/7/2011 11.10 Am 3.10 PM NGP Tech Support

126 12/7/2011 3.15 Pm 4.00 Pm PM

127 13/7/2011 11.15 Am 6.15 pM CRI pumps Support

128 14/7/2011 10.20 Am 8.15 Pm sakthi masala Erode Support

129 14/7/2011 10.20 Am 8.15 Pm sakthi masala Erode Support

130 15/7/2011 11.15 AM 1.35 Pm Support

131 15/7/2011 2.15 Pm 2.50Pm usha fire coimbatore Remote Support

132 15/7/2011 3.15 Pm 5.55 Pm KMCH Hospital133 16/7/2011 9.15 Am 11.15 Am Sugar cane Institute Support134 16/7/2001 12.15 Pm 12.50 Pm ransys bios general

135 18/7/2011 11.50 Pm 2.30 Pm seyyone India pvt Ltd PM

136 18/7/2011 12.45 Pm 1.30 Pm Remote Support

137 18/7/2011 3.50 Pm 4.15 Pm crist King polytechnic Remote Support

138 19/7/2011 11.45 Pm 2.45 Pm INFOGNANA Pm

Demo& installation

pricol Corporate / Tamara resort

NGP Arts & Science college


TDS form collection


139 19/7/2011 3.15 Pm 4.15 Pm ushafire madurai Remote Support

140 19/7/2011 4.35 Pm 6.00 Pm GEM Eqiments Remote Support

141 20/7/2011 10.30 Am 5.15 Pm sakthi masala Erode Remote Support

142 21/7/2011 10.15 aM 11.15 Am Radington

143 21/7/2011 11.50.Am 12.15 Pm

144 21/7/2011 12.40 Pm 1.00 Pm

145 21/7/2011 2.15 Pm 4.55 Pm KMCH Hospital

146 22/7/2011 11.15 Am 4.45 Pm Support

147 22/7/2011 5.10 Pm 6.30 Pm peetech india pvt ltd Remote Support

148 23/7/2011 10.50 Am 12.45 Pm bodyland pvt ltd Support

149 23/7/2011 12.50 Pm 2.50 Pm150 25/7/2011 11.15Am 12.35 Pm redington Box collection

151 25/7/2011 2.25 pm 4.15 Pm Tormac Pumps

152 25/7/2011 5.15 Pm 8.30 Pm CAI Industries pvt ltd demo

153 26/7/2011 10.50 Am 12.00 PM Remote Support

154 26/7/2011 12.30 Pm 6.30 Pm processone demo

155 27/7/2011 11.30 Am 2.30 Pm NGP IT Support

156 27/7/2011 3.30 Pm 7.30 Pm KMCH Hospital Support

157 28/7/2011 11.50 Am 2.30 Pm

158 28/7/2011 3.45 Pm 5.30 Pm santhi fartune Pvt Ltd

have collected for cisco sa 540

fortigate 310 B box delivery for customber

sonicwall support to call raise for

NSA 2400 box power failer

collect for TDS certificate

Dr NGP Information Tech

digitaltrack solutions pvt ltd

nSA 2400 box register & configured






159 29/7/2011 11.00 Am 1.30 Pm pedexxindia.pvt ltd Remote Support

160 29/7/2011 2.40 Pm 4.30Pm christ King college

161 30/7/2011 8.45 Am 10.00AM CAI Industries pvt ltd

162 30/7/2011 11.30 Am 5.00 Pm santhi gears pvt lted demo install163 1/8/2011 11.00 Am 11. 45 Am informative IT partner call

164 1/8/2011 12.10 Pm 12.20 Pm

165 1/8/2011 1.50 Pm 3.10 Pm ASEC software

166 1/8/2011 3.30 Pm 4.50 Pm suguna pouldry Support

167 2/8/2011 11.00 Am 5.00 Pm USDI Solutions Pvt Ltd Support

168 3/8/2011 10.30 Am 11.45 Am Sangeeth Textiles Remote Support

169 3/8/2011 12.40 Pm 3.45 Pm usha fire coimbatore Support

170 4/8/2011 10.00 Am 10.50 Am peetech india pvt ltd Remote Support

171 4/8/2011 11.25 Am 1.15 Pm Support

172 4/8/2011 2.00 Pm 8.15 Pm Pothys Installation173 5/8/2011 10.10 Am 10.50 Am Virtual Automation Support

174 5/8/2011 11.15 Am 3.35 Pm INFOGNANA Support175 5/8/2011 4.15 Pm 8.00 Pm Pothys Support

176 6/8/2011 10.30 Am 11.15 Am Pothys Remote Support

177 6/8/2011 11.30 am 11.45 am usha fire coimbatore Remote Support

178 8/8/2011 12.30Pm 1.50 Pm KMCH Hospital Support

179 8.8.2011 2.15pm 4.15 Pm INFOGNANA Support

180 8.8.2011 4.30pm 5.45 pm Meridian Apperals Remote Support181 9.8.2011 10.30 Am 11.50 Am Kirtilal Support182 9.8.2011 12.30 Pm 3.30Pm NGP IT Support

183 10.8.2011 12.10pm 2.35pm hindustan hardwares Support


demo box collection





184 10.8.2011 4.15Pm 7.55Pm processone Support

185 11.08.2011 12.05 Pm 3.05 Pm Sugar cane Institute Support

186 11.8.2011 4.05 pm 7.15pm Pothys Support

187 12.8.2011 11.15Am 3.05 Sugarcane Institute Support

188 13.8.2011 10.50Am 5.50Pm cri pumps Support

189 13.8.2011 11.25 Am 1.15 Pm Support

190 15.8.2011 10.50Am 3.50Pm cri pumps Support

191 16.8.2011 11.30.am 12.55pm KMCH Hospital Support

192 16/8/2011 1.30 pm 3.45 pm Sangeeth Textiles Remote Support

193 17.8.2011 11.10am 1.55pm ushafire Support

194 17.8.2011 2.45pm 4.50pm Pothys Support

195 18.8.2011 10.50am 12.50pm Pothys Support

196 18.8.2011 2.10Pm 2.50Pm general

197 19.8.2011 11.30am 1.50pm christ king polytechinc Support

198 19.8.2011 2.30pm 6.30pm demo199 20.8.2011 9.40am 2.30pm CRI pumps Support

200 22.8.2011 12.10pm 3.00pm INFOGNANA Support

201 22.8.2011 4.10pm 6.15pm syyone demo

202 23.8.2011 11.35am 2.30pm INFOGNANA Support

203 23.8.2011 3.10pm 5.30pm santhi gears pvt lted installation


205 24.8.2011 2.30pm 7.30pm installation

206 25.8.2011 11.30am 2.30pm pedexxindia.pvt ltd Remote Support


collect for TDS certificate

microtech therapitic research pvt ltd

microtech medicine pvt ltd

207 26.8.2011 10.00am 5.30pm Support

208 27.8.2011 10.15am 12.3pm ushafire madurai Remote Support

209 29.8.2011 11.30am 3.30pm Support

210 29.8.2011 4.00pm 5.00pm santhi gears pvt lted Support

211 30.8.2011 10.00am 1.20pm CRI pumps Support

212 30.8.2011 2.15pm 5.30PM sakthi masala Erode Remote Support

213 31.8.2011 10.15am 3.30pm CRI pumps Support

214 1.9.2011 2.15 Pm 4.15 Pm chakiath transport pvt ltd Support

215 2.9.2011 11.50am 3.45pm Sugarcane Institute Support

216 3.9.2011 11.00am 1.30pm ushafire Remote Support

217 5.9.2011 10.15am 4.50pm Support

218 6.9.2011 12.00pm 2.10pm syyone Support

219 6.9.2011 2.30pm 4.50pm santhi fartune Pvt Ltd Support220 7.9.2011 10.00am 2.30pm CRI pumps Support

221 7.9.2011 2.40pm 6.30pm NGP IT Support

222 8.9.2011 9.10Am 2.45 Pm INFOGNANA Support

223 8.9.211 3.00pm 4.00pm infomative Remote Support

224 9.9.2011 10.00am 6.00pm Indian NAVY Installation

225 10.9.2011 11.15Am 1.50Pm pricol packaging Support

226 12.9.2011 1.00PM 7.00PM Installation227 13.9.2011 9.50 am 12.30 pm Indian NAVY Installation

228 13.9.2011 1.30pm 4.50 Pm NGP IT Support229 14.9.2011 9.00am 12.30 pm Indian NAVY Installation

230 14.9.2011 4.00pm 5.30pm processone Support

231 14.9.2011` 5.30pm 6.30pm Remote Support



dynamic techno medicals pvt ltd

J.N. machines pvt ltd salem


232 15.9.2011 10.5 am 11.45 am INFOGNANA Support

233 15.9.2011 5.00pm 6.45pm INFOGNANA Installation234 16.9.2011 12.30pm 2.30pm processone Support

235 17.9.2011 10.30am 3.30pm Support

236 19.9.2011 2.15pm 7.20pm centwin pvt ltd demo

237 20.9.2011 10.30Am 2.30pm NGP IT Support238 20.9.2011 3.30pm 6.30pm Indian NAVY Installation239 21.9.2011 11.00am 2.00pm NGP IT Support

240 22.9.2011 11.35am 2.45pm christ king polytechinc Support

241 22.9.2011 3.15 Pm 5.30 Pm hindustan hardwares Remote Support

242 23.9.2011 10.am 6.00pm Indian NAVY Support

243 24.9.2011 10.45AM 1.30PM Indian NAVY Support

244 26.9.2011 10.00 am 4.30 pm Installation

245 27.9.2011 11.50am 5.25pm Support

246 28.9.2011 9.15AM 1.50PM Support

247 28.9.2011 1.00pm 3.00pm DSM soft pvt ltd (trichy) Installation

248 28.9.2011 3.10pm 4.15pm centwin pvt ltd Support

249 29.9.2011 10.10am 7.30 pm atlos export pvt ltd demo

250 30.9.2011 10.20am 3.30pm Sugarcane Institute Support


252 1.10.2011 11.00 am 2.45 pm Remote Support

253 1.10.2011 10.30am 10.45 am Pothys Remote Support

254 1.10.2011 11.30am 12.45pm Argo Hytos India Pvt Ltd Support

angel engineering college

Indian NAVY(other branch)

Indian NAVY(other branch)

KONGUNADU ARTS & SCIENCE


255 1.10.2011 3.20pm 4.30 pm christ king polytechinc Support

256 1.10.2011 5.00pm 6.45 pm seyyone India pvt Ltd Support

257 3.10.2011 1.15pm 2.45pm Sugarcane Institute Support

258 3.10.2011 10.15am 11.20am cri pumps Support

259 3.10.2011 3.45pm 6.15.pm INFOGNANA Support

260 4.10.2011 9.45am 11.00am pricol property Support

261 4.10.2011 12.00pm 2.30pm Tormac Pumps Support

262 4.10.2011 2.45pm 6.30pm cri pumps Support

263 5.10.2011` 10.15am 12.30pm NGP IT Support

264 5.10.2011 12.45pm 1.15pm sharp pumps265 5.10.2011 2.30pm 5.45pm KMCH Hospital Support

266 7.10.2011 9.45am 11.30am processone Support

267 7.110.2011 12.00pm 12.45pm RJN Softwares

268 7.10.2011 2.30pm 4.00pm santhi fartune Pvt Ltd

269 7.10.2011 4.50pm 5.40pm hindustan hardwares

270 8.10.2011 10.00am 11.30 am NGP IP Support

271 8.10.2011 11.45am 3.30pm ushafiremadurai Remote Support

272 10.10.2011 10.30am 1.45pm annan kids acadamy Installation

273 10.10.2011 2.10pm 2.50pm CAI Industries pvt ltd demo

274 10.10.2011 3.45pm 4.50pm KMCH Hospital Support

275 10.10.2011 5.15PM 6.30PM Capdigi Soft Support

276 11.10.2011 9.15am 11.45pm Support277 11.10.2011 12.15pm 1.50pm INFOGNANA Support278 11.10.2011 3.10pm 4.20pm Pothys Support

general discussion





279 11.10.2011 5.10pm 6.15pm Support

280 12.10.2011 9.30am 11.30pm PEEKAY STEELS Support

281 12.10.2011 11.45am 4.10pm USDI Solutions Pvt Ltd demo

282 12.10.2011 4.15pm 5.00pm Remote Support

283 13.10.2011 12.35pm 8.30pm atlos export pvt ltd Installation


285 14.10.2011 1.40pm 3.20pm hindustan hardwares Support

286 14.10.2011 4.5-pm 8.30pm sakthi masala Erode Remote Support

287 14.10.2011 3.30pm 5.00pm seyyone India pvt Ltd Installation

288 16/10/2011 1:15 PM 1:45 PM Capdigi Soft

289 16/10/2011 2:00 PM 2:30 PM Shanthi Fortune

290 16/10/2011 3:30 PM 4:15 PM RJN Softwares

291 17/10/2011 10:00 AM 10:30 AM INFOGNANA

292 18/10/2011 11:15 AM 12:30 PM Suguna Poultry Madurai Demo293 19/10/2011 10:30 11:30 AM Kirtilal Support294 20/10/2011 10:30 AM 6:00 PM CRI pumps Installation


296 22/10/2011 10:00 AM 4:30 PM CRI pumps Installation297 16/10/2011 10:30 AM 5:00 PM CRI pumps Installation298 17/10/2011 10:30 AM 3:30 PM CRI pumps Installation

299 17/10/2011 5:30 PM 5:45 PM Virtual Automation Remote Support

300 25/10/2011 11:00 AM 11:30 AM Meridian Apperals Remote Support301 25/10/2011 3:00 PM 4:30 PM Training Online302 26/10/2011 10:30 AM 5:00 PM CRI pumps Support

303 26/10/2011 5:30 PM 6:30 PM Kirtilal Support

304 27/10/2011 10:00 AM 5:00 PM CRI pumps Support305 28/10/2011 10:30 AM 11:00 AM` INFOGNANA Support

306 28/10/2011 10:30 AM 4:00 PM ASEC software Support

micro theraputic research lab pvt ltd






307 29/10/2011 9:00 PM 9:30 PM Pride Technology Remote Support

308 29/10/2011 10:00 AM 5:00 PM CRI pumps Support


310 29/10/2011 2:00 PM 2:30 PM Pricol Corporate Remote Support


312 1/11/2011 9:00 AM 9:30 AM ASEC software Remote Support

313 2/11/2011 11.00 Am 6.30 PM CRI pumps Support314 2/11/2011 2:30 PM 4:00 PM VKS Farms Support


316 3/11/2011 10.40 Am 11.15 Am Tarmac Pumps Support

317 3/11/2011 10:30 AM 6:30 PM CRI pumps Installation318 3/11/2011 11:00AM 11:15 AM Angel Overseas Support

319 4/11/2011 12.30 Pm 2.30 Pm Pressmatic Enng Support320 4/11/2011 3.00 Pm 4.30 Pm Hindustan Hardwares Support

321 5/11/2011 12.15 Pm 1.45 PM PEEKAY STEELS

322 7/11/2011 12.15 Pm 2.45 Pm Argo Hytos India Pvt Ltd Support

323 8/11/2011 12.35 Pm 3.15 Pm

324 9/11/2011 11.30 Am 4.30 Pm christ King college Support

325 9/11/2011 10.25 AM 5.30 Pm CRI pumps Support

326 9/11/2011 11.30 Am 12.30 Pm TAI erode Remote Support

327 10/11/2011 11.00Am 2.45 Pm christ King college Support

328 10/11/2011 3.45 Pm 5.30 Pm salamSteel Remote Support

329 10/11/2011 11/30Am 12.30 Pm TAI erode Remote Support

330 11/11/2011 12.10 Pm 3.00 Pm Sugar cane Institute Support




331 11/11/2011 4.15Pm 4.35Pm Argo Hytos India Pvt Ltd Remote Support

332 12/11/2011 11.00Am 12.45 Pm Suguna Poultry Support

333 12/11/2011 1.20 Pm 3.10 Pm santhi fartune Pvt Ltd Support

334 14/11/2011 9.50 Am 11.10 Am ASEC software Support


336 15/11/2011 10.30 Am 4.50Pm ASEC software

337 15/11/2011 9.10Am 11.50Am vispark Support

338 16/11/2011 11.20Am 5.30 Pm Capdigi Soft Support

339 16/11/2011 10.50 Am 12.00Pm Support

340 17/11/2011 11.00am 4.50pm CSI engg college Installation341 18/11/2011 10.30am 3.30pm CSI engg college Installation342 19/11/2011 10.50am 4.15pm CSI engg college Installation343 20/11/2011 9.45am 5.00pm CSI engg college Installation344 21/11/2011 10.15am 5.15pm CSI engg college Installation

345 22/11/2011 11.50am 4.50pm CSI engg college Installation

346 24/11/2011 10.50am 3.25pm santhi gears pvt lted Installation347 25/11/2011 2.40pm 5.30pm sakthi masala Erode Support348 26/11/2011 10.00am 2.30pm CAI Industries pvt ltd Demo

349 28/11/2011 9.45am 4.50pm Support

350 29.11.2011 12.00pm 2.30pm Tormac Pumps pm

351 29.11.2011 3.45pm 5.30pm Sangeeth Textiles pm352 30.11.2011 10.15pm 12.35pm BSNL Support353 30.11.2011 3.00pm 4.50pm Hindustan Hardwares Support354 2.12.2011 10.50am 12.15pm Capdigi Soft Support

355 3.12.2011 2.30pm 5.00pm Support

356 4.12.2011 11.50am 4.30pm pm



Dr NGP Information Tech



357 4.12.2011 2.30pm 5.30pm Support

358 12.12.2011 11.50am 5.15pm sakthi institute Demo

359 13.12.2011 10.50am 12.30pm maruthi printer Installation

360 16.12.2011 11.00Am 12.30Pm Perimier Mills private Ltd

361 16.12.2011 1.15PM 5.15pM demo


363 17.12.2011 2.30pm 3.00Pm syyone Support

364 17.12.2011 4.15pm 5.20Pm I solve

365 17.12.2011 4.30Pm 5.15Pm Remote Support

366 18.12.2011 10.30am 12.30pm pricol property Support

367 18.12.2011 1.00Pm 5.30Pm KMCH Hospital demo

368 18.12.2011 5.30Pm 6.30Pm Gem Equipments Support369 20.12.2011 10.30Am 12.45pm Sugarcane Institute Support370 20.1.2011 1.30pm 3.40pm BSNL Support371 20.12.2011 4.10pm 5.50pm hindustan hardwares Support372 21.12.2011 10.00am 11.45am hindustan hardwares Support373 21.12.2011 12.15Pm 3.15.pm pricol property Support


375 22.12.2011 12.00Pm 44.50Pm Installation

376 23.12.2011 2-15Pm 3-30Pm syyone softwares Support

377 23.12.2011 4-00Pm 4-45pm RJN Softwares Support


379 1.1.2012 3.20pm 4.30 pm christ king polytechinc Support

380 1.1.2012 5.00pm 6.45 pm seyyone India pvt Ltd Support


382 3.1.2012 10.15am 11.20am cri pumps Support

383 3.1.2012 3.45pm 6.15.pm INFOGNANA Support


general discussion

Perimier Mills private Ltd(Unit2)


Mookambika solutions pvt ltd

Vidya vikas educational institute

384 4.1.2012 9.45am 11.00am pricol property Support

385 4.1.2012 12.00pm 2.30pm Tormac Pumps Support

386 4.1.2012 2.45pm 6.30pm cri pumps Support

387 5.1.2012` 10.15am 12.30pm NGP IT Support

388 5.1.2012 12.45pm 1.15pm sharp pumps389 5.1.2012 2.30pm 5.45pm KMCH Hospital Support

390 7.1.2012 9.45am 11.30am processone Support

391 7.11.2012 12.00pm 12.45pm RJN Softwares

392 7.1.2012 2.30pm 4.00pm santhi fartune Pvt Ltd

393 7.1.2012 4.50pm 5.40pm hindustan hardwares

394 8.1.2012 10.00am 11.30 am NGP IP Support

395 8.1.2012 11.45am 3.30pm ushafiremadurai Remote Support

396 10.1.2012 10.30am 1.45pm annan kids acadamy Installation

397 10.1.2012 2.10pm 2.50pm C.B Info demo

398 10.1.2012 3.45pm 4.50pm KMCH Hospital Support

399 10.1.2012 5.15PM 6.30PM Capdigi Soft Support

400 11.1.2012 9.15am 11.45pm Support401 11.1.2012 12.15pm 1.50pm INFOGNANA Support402 11.1.2012 3.10pm 4.20pm Pothys Support

403 11.1.2012 5.10pm 6.15pm Support

404 12.1.2012 9.30am 11.30pm PEEKAY STEELS Support

405 12.1.2012 11.45am 4.10pm maruthi printers demo

406 12.1.2012 4.15pm 5.00pm Remote Support

general discussion





micro theraputic research lab pvt ltd


407 13.1.2012 12.35pm 8.30pm atlos export pvt ltd Installation


409 14.1.2012 1.30pm 5.15pm Karunya University Support410 14.1.2012 6.15pm 9.45pm Pothys Support

411 16.1.2012 11.00Am 12.30Pm Perimier Mills private Ltd

412 16.1.2012 1.15PM 5.15pM demo


414 17.1.2012 2.30pm 3.00Pm syyone Support

415 17.1.2012 4.15pm 5.20Pm I solve

416 17.1.2012 4.30Pm 5.15Pm Remote Support

417 18.1.2012 10.30am 12.30pm pricol property Support


419 18.1.2012 5.30Pm 6.30Pm Gem Equipments Support420 20.1.2012 10.30Am 12.45pm Sugarcane Institute Support421 20.1.2011 1.30pm 3.40pm BSNL Support422 20.1.2012 4.10pm 5.50pm hindustan hardwares Support423 21.1.2012 10.00am 11.45am hindustan hardwares Support424 21.1.2012 12.15Pm 3.15.pm pricol property Support


426 22.1.2012 12.00Pm 44.50Pm Installation

427 23-1-2012 2-15Pm 3-30Pm syyone softwares Support

428 23-1-2012 4-00Pm 4-45pm RJN Softwares Support

429 24-1-2012 11-35Am 1-00Pm I solve

430 24-1-2012 1-30Pm 3-50Pm Dr NGP IT Support

431 25-1-2012 10-30am 12-30Pm Support

432 25-1-2012 1-15Pm 2-30Pm Gem Equipments Remote Support

general discussion

Perimier Mills private Ltd(Unit2)






433 26-1-2012 10-30Am 1-30Pm sankara institute Support

434 30-1-2012 11-50Am 3-50Pm pricol property Support435 31-1-2012 4-15Pm 7-00Pm I solve demo

436 1.2.2012 11-30Am 12-30Pm I solve Remote Support

437 1.2.2012 12-30Pm 1-45Pm Argo hytos Pvt ltd Remote Support

438 1.2.2012 3-50Pm 5-15Pm suguna poultry Support

439 2.2.2012 11-00aM 2-30PM suguna poultry Support440 2.2.2012 3-00Pm 5-45pm pricol property Support

441 2.2.2012 3-15Pm 3-45 Pm Support442 3.2.2012 11-15Am 2-30pm pricol property Support

443 3.2.2012 3-00Pm 5-30Pm maruthi printers Support

444 3.2.2012 4-15Pm 4-50Pm meridian appreals Remote Support

445 4.2.2012 9-10Am 11-10Pm Support446 6.2.2012 9-30am 6-15-pm suguna poultry Support

447 7.20.2012 10-00am 6-15-pm suguna poultry Support448 8.2.2012 10-30Am 3-00Pm suguna poultry Support449 9.2.2012 10-00am 4-15pm suguna poultry Support

450 10.2.2012 9-30am 11-00am kertilal jewelers Support

451 10.2.2012 12-45pm 4-30 pm santhi gears Support452 11.2.2012 11-30Am 5-00pm suguna poultry Support453 13.2.2012 10.30am 6.30pm suguna poultry Support

454 14.2.2012 11.45pm 3.30pm sakthi institute Support

455 15.2.12 10.30am 2.30pm suguna poultry Support456 16.2.12 10.00am 3.20pm pricol property Support457 16.2.12 4.50pm 6.30pm maruthi printers Support458 17.2.12 9.30am 12.30pm angel appreals Support

459 17..2.12 2.15pm 3.10pm santhos social service Support

460 18.2.12 9.45AM 3.30pm usdi solutions demo

461 20.2.12 11.20am 4.50pm Sugarcane Institute Support462 20.2.12 5.12pm 6.45pm hindustan hardwares Support

463 21.2.12 10.30am 3.30pm RJN Softwares demo464 21.2.12 4.30pm 5.30pm sakthi masala Support

Angel engineering college


465 22.2.12 9.15am 12.30pm Support

466 22.2.12 2.45pm 4.50pm KMCH Hospital Support467 23.2.12 10.30am 12.45pm INFOGNANA Support

468 23.2.12 12.50pm 4.50pm seyyone India pvt Ltd Support

469 24.2.12 11.30am 3.50pm kuringi hospital Installation470 24.2.12 4.10pm 6.15pm Argo hytos Pvt ltd Support

471 25.2.12 10.00am 2.30pm isolve technology demo

472 27.2.12 12.30pm 3.40pm Tormac Pumps473 27.2.12 4.50pm 6.10pm presmatic Support

474 28.2.12 10.50am 12.55pm sankara institute Support475 28.2.12 2.30pm 4.30pm ushafiremadurai Support

476 28.2.12 5.30pm 6.45pm Support

477 29.2.12 9.30am 5.30pm rajshree ford Installation

478 1.3.12 2.15am 5.55pm Support

479 1.3.12 11.3am 1.45pm dsmsoft Support480 2.3.12 10.50am 3.50am Dr NGP IT Support

481 2.3.12 4.50pm 8.50pm Pothys Support482 3.3.12 10.30am 3.30pm KMCH Hospital Support

483 5.3.12 11.25am 2.35pm Support484 5.3.12 3.00pm 4.30pm anan kids acadamy Support

485 6.3.12 12.00pm 4.50pm sangeeth textails Support486 6.3.12 5.00pm 5.30pm galaxy design Support

487 7.3.12 10.00am 12.30pm rajshree ford Support488 7.3.12 3.00pm 8.00pm Pothys Support489 8.3.12 10.00am 10.15pm suguna poultry Support490 8.3.12 11.30am 3.50pm step 2 technology Support

491 9.3.12 10.30am 5.30pm RK textiles Karur Installation

492 10.3.12 12.30pm 4.15pm christ king polytechinc Support

493 11.3.12 9.30am 3.15pm sugercane institute Support494 12.3.12 10.30am 12.30pm RK photocenter Installation

495 12.3.12 2.30pm 6.30pm tangent technology Installation




CARE school of engineering


496 13.3.12 4.30pm 12.30am RJN Softwares demo

497 14.3.12 12.30pm 6.15 pm TVS Tyres madurai demo

498 15.3.12 9.50am 7.30pm Installation

499 16.3.12 10.30am 5.30pm TVS Tyres madurai demo

500 17.3.12 10.00am 4.50pm kitex textiles Installation

501 19.3.12 10.50am 3.30Pm TVS Tyres madurai demo

502 20.3.12 9.30am 5.50pm Support

503 21.3.12 10.30am 3.30pm KMCH Hospital Support504 22.3.12 10.00am 5.30pm cri pumps Support

505 23.3.12 9.30am 12.45pm processone Support

506 24.3.12 10.35am 4.50pm cri pumps Support

507 25.3.12 11.05am 6.55pm dsmsoft Support

508 26.3.12 2.10pm 6.40pm isolve technology Support

509 27.3.12 11.00am 3.50pm dsmsoft Support

510 27.3.12 5.50pm 12.30am RJN Softwares Support511 28.3.12 10.00am 2.30pm BSNL Support

512 28.3.12 3.00pm 6.30pm dsmsoft Support

513 30.3.12 9.45am 2.00pm payoda software Support514 30.3.12 2.45pm 4.30pm Dr NGP IT Support

515 31.3.12 10.30am 12.15pm payoda software Support

516 31.3.12 12.30pm 1.30pm Support

EGPS Engg college Nagapattinam

EGPS Engg college Nagapattinam


Fortigate & Mcafee 1/4/2011 1/4/2011 Preventive Maintainence

Fortigate & Symantec 1/4/2011 1/4/2011 Preventive Maintainence

Sonicwall & Mcafee 1/4/2011 1/4/2011 Preventive Maintainence

Trend Micro Offce scan 2/4/2011 2/4/2011 Preventive Maintainence

Safe @ office 4/4/2011 4/4/2011 DemoFortigate 310B 6/4/2011 6/4/2011 SSL VPN configuration

Symantec Altiris & DLP 7/4/2011 7/4/2011 Installation



Safe @ office 10/4/2011 10/4/2011 Applications not openingSymantec Altiris & DLP 11/4/2011 11/4/2011 InstallationSymantec Altiris & DLP 12/4/2011 12/4/2011 Installation

Sonicwall TZ 210 12/4/2011 12/4/2011 Site not working

Sonicwall Pro 1260 18/4/11 18/4/11 Site not workingTrendMicro Deep Security 18/4/11 18/4/11 -Symantec DLP 19/4/11 19/4/11 DLP IC configuration

Fortigate 310 B 19/4/11 19/4/11 SSL VPN configuration

Symantec Altiris & DLP 20/4/11 20/4/11 DLP IC configurationFortigate 100 A 23/4/11 23/4/11 Failover not working

Fortigate 110 C 25/4/11 25/4/11

Fortigate 26/4/11 26/4/11

Symantec DLP & RSA Envision 27/4/11 27/4/11

Cisco 1905/K9 27/4/11 27/4/11 Installation

Fortigate 60 27/4/11 27/4/11

RSA Envision 28/4/11 28/4/11 Reconfiguration

Fortigate 100 A 28/4/11 28/4/11 Configuring ISP

Fortigate 110C 28/4/11 28/4/11 Firmware upgradation

Failover not working and users using proxy

Need to configure analyser and clarifications

DLP agent installation and RSA reconfiguring

Need to configure NAT policy

ALTRIS 29/4/11 29/4/11CommVault 29/4/11 29/4/11 Need to configure online

Fortigate 100 A 29/4/11 29/4/11 Firmware upgradation

Symantec End point 2/5/2011 29/5/2011 managed group creation

RSA Envision 3/5/2011 3/5/2011 InstallationSonciwall NSA 240 3/5/2011 3/5/2011 License updation

Mcafee 4/5/2011 4/5/2011 clinet not updated

Mcafee 4/5/2011 4/5/2011 patch Updation

Mcafee 5/5/2011 5/5/2011 Update new version

Trend Micro Offce scan 6/5/2011 6/5/2011 Network Drive not worked

Symantec End point 9/5/2011 9/5/2011 not updated server

fortinet 60 10/5/2011 10/5/2011 fortigate as not not working

ALTRIS 11/5/2011 11/5/2011

Mcafee 11/5/2011 11/5/2011 Each File was not opening

fortinet 60 12/5/2011 12/5/2011

sonicwall 1260 12/5/2011 12/5/2011

Mcafee 13/5/2011 13/5/2011 virus inflection for PC

Trend micro worry free 14/5/2011 14/5/2011 Inter net has blocking

Trend Micro Offce scan 14/5/2012 14/5/2011

Symantec End point 16/5/2011 16/5/2011 cilent was virus attacked

Symantec End point 16/5/2011 16/5/2011 client was not updated

fortigatee110c 17/5/2011 17/5/2011 Internet was not working

trendmicro worry free 18/5/2011 18/5/2011 server was corrupted

Symantec End point 19/5/2011 19/5/2011 upgraded MR2 to MR3

Client agent Log file has dumped


Required URL was Blocked

want to create roming user updation setting

fortigate 310 B 20/5/2011 20/5/2011

Mcafee & DLP 23/5/2011 23/5/2011

Trend Micro Offce scan 24/5/2011 24/5/2011 licence was experied

Symantec End point 25/5/2011 25/5/2011 USB Drive was Blocked

Symantec End point 26/5/2011 26/5/2011mcafeeDLP 27/5/2011 27/5/2011 DLP is not working

symantec DLP 28/5/2011 28/5/2011 DLP console not Opened

Fortigate 100 A 30/5/2011 30/5/2011

mcafee 1/6/2011 1/6/2011

Symantec End point 3/6/2011 3/6/2011

trendmicro office scan 4/6/2011 4/6/2011 server was not updated

4/6/2011 4/6/2011

4/6/2011 4/6/2011

Trust Port 7/6/2011 7/6/2011 client setup was corupted

8/6/2011 8/6/2011

8/6/2011 8/6/2011

Symantec End point 8/6/2011 8/6/2011 USB Drive policy creationmcafee 10/6/2011 10/6/2011 mail blockd

symantec BESR

sonicwall NSA 2400 13/6/2011 13/6/2011 Band width dorp

Internet has not working for all branch

mcafee server was corrupted

windows 7 32 &64 bit os was not blocked for usb devices

fortigate console not opened

files & folders not opend for server system

client machine was net install for symantec setup

Fortigate & trendmicro office scan

fortigate was not takeup fail over mode

Fortigate & trendmicro office scan

trendmicro server for install for replace server

Followed to customber for BESR Requirement

Followed to customber for BESR Requirement

Discussing with his management Account manager was out of station


sonicwall

sonicwall

sonicwall 1260 15/6/2011 15/6/2011 Box replacement

sonicwall

mcafee 16/6/2011 16/6/2011 clints not updated

sonicwall 16/6/2011 16/6/2011

Sonicwall TZ 210 17/6/2011 17/6/2011


channel Partner call



server & clients has not updated

Replacement box Reg

Replacement box Reg

Remainder Replacement

box Reg

Blocked for required web sites

configured New Network Setup

They are said we are plant

to implement the process

need for time duration

client machine was net install

about sonicwall /fortigate

about sonicwall


channel Partner callRSA Envision despatch


mcafee 22/6/2011 22/6/2011

sonicwall 1260 22/6/2011 22/6/2011 want to create nating policy

Sonicwall NSA240

trend micro office scan 23/6/2011 23/6/2011

Sonicwall TZ 210 24/6/2011 24/6/2011

mcafee Epo 25/6/2011 25/6/2011 agent setup not working

sonicwall NSA 240 27/6/2011 27/6/2011

sonicwall TZ100 28/6/2011 28/6/2011

sonicwall NSA 240 28/6/2011 28/6/2011

sonicwall TZ100 29/6/2011 29/6/2011 license renewal

Disscuss about Dell server

sonicwall NSA240 29/6/2011 29/6/2011 internet was not working

Disscuss about storage server waiting for model selection

mcafee 30/6/2011 30/6/2011 patch Updationsonicwall TZ100 30/6/2011 30/6/2011 web site filter & VPN

mcafee 30/6/2011 30/6/20111 client av installation

about sonicwall /fortigate

about sonicwall

/fortigate/storage

about fortigate

client deployment not able to scheduling

They planed to implement the Back Exec Software . But they are said for all technical information to discuss in our GM after that we will proceed the process.

Waiting for GM

Appointment

Box collecting

anti spyware issue all client was slow

need to configure wifi option

have the new network setup

renewal license not updated

college webmail was blocked

Waiting for price dealing

NetApp Sorage 2020 1/6/2011 1/6/2011 domain controller failed

mcafee 2/7/2011 2/7/2011

mcafee 4/7/2011 4/7/2011 not updated client to server

SEP 4/7/2011 4/7/2011

mcafee 5/7/2011 5/7/2011 cilient updation failed

TrendMicro DLP 6/7/2011 6/7/2011 install new setup for server

symantec Backup Exec 6/7/2011 6/7/2011 install demo server

fortigate 50B 7/7/2011 7/7/2011 inter net not workingTrend Micro DLP 5.5 8/7/2011 8/7/2011 client agent not installed

mcafee 9/7/2011 9/7/2011

SEP 11/7/2011 11/7/2011

fortigate 50B 11/7/2011 11/7/2011

sonicwall 2400 12/7/2011 12/7/2011 box was hanged

SEP 12/7/2011 12/7/2011 server not updated

SEP 13/7/2011 13/7/2011

backup exec 2010 14/7/2011 14/7/2011 need software explanation

Trend DLP & Sonicwall 14/7/2011 14/7/2011

sonicwall Nsa 240 15/7/2011 15/7/2011

mcafee 15/7/2011 15/7/2011 server not updated

fortigate100a 16/7/2011 16/7/2011 internet not working discussion for fortigate


sep 18/7/2011 18/7/2011 console has not open

fortigate 60 18/7/2011 18/7/2011 inter net has not working

trend micro & fortigate 19/7/2011 19/7/2011

client packaged not able to install

client export communication settings

all mails getting quarantained

virus inflected for clints & servers

want to filter unwanted sites

domain server services will stoped virus

want to get logs files email alerts

modify nating rule & inter net ploicy

updation check for current date

has checked for latest updation

mcafee 19/7/2011 19/7/2011

mcafee 19/7/2011 19/7/2011 sql service was failed

sonicwall nsa 240 20/7/2011 20/7/2011

sonicwall 2400 22/7/2011 22/7/2011

sonicwal nsa 240 22/7/201 22/7/2011

Sep 23/7/2011 23/7/2011


fortinet 311B 25/7/2011 25/7/2011

sonicwall nsa240 26/7/2011 26/7/2011 internet speed low

sonicwall nsa2400 26/7/2011 26/7/2011

sonicwall nsa2400 27/7/2011 27/7/2011

sonicwall nsa2400 27/7/2011 27/7/2011



export frame packege failed

email attachement download error

delivery to partner

they said for box

replacement

sonicwall box automaticall hanged

domain service not has resolved

want to have new updation server license renewed

have install new box & license has activated & firmware download & install new firmware

checkin for all latest updation & av pattern , pactches

have configured for all interface & routing policy have been enabled


sonicwall lan interface automaticaly rebooted

sonicwall viewpoint configured



sonicwal TZ210 29/7/2011 29/7/2011 mail server blocked

fortigate 60 29/7/2011 29/7/2011

fortigate311B 30/7/2011 30/7./2011 disconncet all box settings

fortigate 311B 30/7/2011 30/7/2011delevery invoice

Trend Micro Offce scan 1/8/2011 1/8/2011 costumer not available


Symantec End point 1/8/2011 1/8/2011 server not updated

NetApp Sorage 2020 2/8/2011 2/8/2011

sonicwall TZ210 3/8/2011 3/8/2011 3G data card configure

mcafee not updated 3/8/2011 3/8/2011 virs not update

sonicwall nsa 240 4/8/2011 4/8/2011

Trend Micro Offce scan 4/8/2011 4/8/2011 server not updated

fortigate 50 B 4/8/2011 4/8/2011Symantec End point 4/8/2011 5/8/2011 have download the copy

Trend Micro Offce scan 5/8/2011 5/8/2011 have install new serverfortigate 50 B 5/8/2011 5/8/2011 smartcard not open

fortigate 50B 6/8/2011 6/8/2011 pothys web site blocked

mcafee 6/8/2011 6/8/2011 not update

sonicwall2400 8.8.2011 8.8.2011

fortigate 8.8.2011 8.8.2011

sonicwall pro1260 8.8.2011 8.8.2011fortigate 310b 9.8.2011 9.8.2011 inter net has not workingsonicwall 2400 9.8.2011 9.8.2011 log report not enabled

mcafee 10.8.2011 10.8.2011 virus issue

have updation for firmware patch ver4 mr2 patch3 to patch10

configured New Network Setup

disscuss about the license renewal regaring

netapp controller was down

insert one more internet access policy


maill web sites has been blocked

internet fail over has not working

need to enable costum web site

sonicwall TZ 210 09.08.2011 10.8.2011 install new box

Fortigate 100 A 11.8.2011 11.8.2011 internet speed very slow

fortigate 11.8.2011 11.8.2011 billing software notworking

Fortigate 100 A 12.8.2011 12.8.2011

Symantec End point 13.8.2011 13.8.2011

Trend Micro Offce scan 4/8/2011 4/8/2011 server not updated

Symantec End point 13.8.2011 13.8.2011 virus issue

sonicwall 16.8.2011 16.8.2011

sonicwall TZ210 16.8.2011 16.8.2011 VPN configure

mcafee 17.8.2011 17.8.2011 SERVER has formated

fortigate 17.8.2011 17.8.2011 some web sited blocked

fortigate 18.8.2011 18.8.2011

fortigate 18.8.2011 19.8.2011 firewall has not working

trendmicro 19.8.2011 19.8.2011symatec DLP 20.8.2011 20.8.2011 DLP console not Opened

fortigate 22.8.2011 22.8.2011 fail over not work

fortigate 210b 22.8.2011 22.8.2011

fortigate 23.8.2011 23.8.2011 wan interface issue

fortigate 50B 23.8.2011 23.8.2011 install the new firewall box

fortigate 24.8.2011 24.8.2011

sonicwall NSA240 24.8.2011 24.8.2011 install new sonicwall box

sonicwal TZ210 25.8.2011 25.8.2011 mail server blocked

internet scheduling need to modify

need the symantec 12 .1 Demo

yahoo mail websites has blocked

DVR Camera want to enable

has been configured demo server & clients

has been configured demo box & internet setup & explained for all features for vize versa

wan2 interface automatically down

sonicwall 26.8.2011 26.8.2011 leased line net notworking

fortigate 27.8.2011 27.8.2011 mail was not uploaded

sonicwall 29.8.2011 29.8.2011

fortigate 29.8.2011 29.8.2011

symantec 30.8.2011 30.8.2011

trendmicro DLP 30.8.2011 30.8.2011 DLP server not started

symantec 31.8.2011 31.8.2011

fortigate 1.9.2011 1.9.2011

trendmicro 2.9.2011 2.9.2011 Av server has not working

mcafee 3.9.2011 3.9.2011 siteadviser not working

sonicwall 5.9.2011 5.9.2011

trendmicro 6.9.2011 6.9.2011

fortigate 6.9.2011 6.9.2011 fortigate password forgetsymantec 7.9.2011 7.9.2011 virus issue

sonicwall 7.9.2011 7.9.2011

fortigate 8.9.2011 8.9.2011

symantec 8.9.2011 8.9.2011

symantec 9.9.2011 9.9.2011

fortigate 10.9.2011 10.9.2011

mcafee 12.9.2011 12.9.2011 new av server installsymantec 13.9.2011 13.9.2011 remaining clients instaled

sonicwall 13.9.2011 13.9.2011symantec 14.9.2011 14.9.2011 remaining clients instaled

sonicwall 14.9.2011 14.9.2011 one more ISP configured

sonicwall 14.9.2011 14.9.2011

client to site VPN not working

fortitoken has configured for demo purpose

SEP12.1 clients need to deployed

pending clients has been deployed


Leased line & sitie to site VPN configuration

trendmicro renewal license configure

some require websites has blocked


SEP12.1server need to nstallSEP12.1server need to nstall

internet down for with firewall way

internet has been droped foe 2 min once

Remote desktop connection want to NAT policy enable

fortigate 15.9.2011 15.9.2011

NETGEAR storage 15.9.2011 15.9.2011 Storage box configurationsonicwall 16.9.2011 16.9.2011 mail server blocked

symantec 17.9.2011 17.9.2011

sonicwall nsa2400 19.9.2011 19.9.2011

sonicwall 20.9.2011 20.9.2011 mail downloading issuesymantec 20.9.2011 20.9.2011 remaining clients instaledsymantec 21.9.2011 21.9.2011 server has not updated

fortigate 22.9.2011 22.9.2011 internet not working

sonicwall 22.9.2011 22.9.2011 mail has not working

symantec 23.9.2011 23.9.2011 symantec has not updated


symantec 26.9.2011 26.9.2011


symantec 28.9.2011 28.9.2011 Av server has not working

symantec 28.9.2011 28.9.2011 need install new av server

sonicwall 28.9.2011 28.9.2011

sonicwall 27.9.2011 29.9.2011

fortigate 30.9.2011 30.9.2011 one more ISP configured

fortigate 30.9.2011 30.9.2011

symantec 29.9.2011 1.10.2011 Av server has not working

fortigate 1.10.2011 1.10.2011

trend micro sffice scan 29.9.2011 1.10.2011 server has not updated

need to additional net connection for other IP

symantec not updated for other network clients

sonicwall nsa2400 demobox has been configured

SEP12.1server need to nstall

client to site VPN not working

sonicwall NSA240 want to need DEMO purpose




trendmicro 1..10.2011 1.10.2011

trendmicro 2.1`0.2011 3.10.2011 av server console not open

symantec 3.10.2011 3.10.2011 installner server

trendmicro 3.10.2011 3.10.2011 av server not updated

fortigate 4.10.2011 4.10.2011 want to activate DMMZ rule

symantec 4.10.2011 4.10.2011 not updated branch clients

symantec 4.10.2011 4.10.2011 symantec client want install

sonicwall 5.10.2011 5.10.2011

fortigate & AV 5.10.2011 5.10.2011sonicwall 5.10.2011 5.10.2011 some websites not open

sonicwall 7.10.2011 7.10.2011

Sonicwall & Mcafee 7.10.2011 7.10.2011

symantec & fortigate 7.10.2011 7.10.2011


sonicwall viewpoint 8.10.2011 8.10.2011

mcafee 8.10.20111 8.10.2011

fortigate 10.10.2011 10.10.2011

symantec 10.10.2011 10.10.2011 need demo for av

viewpoint 10.10.2011 10.10.2011

MCAFEE 10.10.2011 10.10.2011

fortigate 11.10.2011 11.10.2011fortigate 11.10.2011 11.10.2011 ISP failover failedfortigate 11.10.2011 11.10.2011 ERP website not open

trendmicro license activastion

wan to create VPN for our chairman home

have discussed with fortigate renewal and av pricing

company mail website has not open

has checked all updation & all firewall policyes & log reports



sonicwall report hsc not come

want to server upgraded for epo 4.5 to 4.6

have install new fortigate 50b box to created for all network policy

viewpoint server want to configure

mcafee server license has activate

FORTIGATE FIRM WARE UPDATE

trendmicro 11.10.2011 11.10.2011 new license key activation

mcafee 12.10.2011 12.10.2011 mcafeserver not updated

symantec 12.10.2011 12.10.2011

mcafee 12.10.2011 12.10.2011 client not updated

sonicwall 13.10.2011 13.10.2011


sonicwall 14.10.2011 14.10.2011

Trend DLP & Sonicwall 14.10.2011 14.10.2011

trendmicro 14.10.2011 14.10.2011

Fortigate & Mcafee 16/10/2011 16/10/2011 Preventive Maintainence

Fortigate & Symantec 16/10/2011 16/10/2011 Preventive Maintainence

Sonicwall & Mcafee 16/10/2011 16/10/2011 Preventive Maintainence

Trend Micro Offce scan 17/10/2011 17/10/2011 Preventive Maintainence

Safe @ office 18/10/2011 18/10/2011 DemoFortigate 310B 19/10/2011 19/10/2011 SSL VPN configurationsymantec12.1 20/10/2011 20/10/2011 Installation

symantec.12.1 20/10/2011 20/10/2011 Installation

symantec.12.1 22/10/2011 22/10/2011 InstallationSymantec Altiris & DLP 16/10/2011 16/10/2011 InstallationSymantec Altiris & DLP 17/10/2011 17/10/2011 Installation

Sonicwall TZ 210 17/10/2011 17/10/2011 Site not working

Sonicwall Pro 1260 25/10/2011 25/10/2011 Site not workingTrendMicro Deep Security 25/10/2011 25/10/2011 -Symantec DLP 26/10/2011 26/10/2011 DLP IC configuration

Fortigate 310 B 26/10/2011 26/10/2011 SSL VPN configuration

Symantec Altiris & DLP 27/10/2011 27/10/2011 DLP IC configurationFortigate 100 A 28/10/2011 28/10/2011 Failover not working

Fortigate 110 C 28/10/2011 28/10/2011

need symantec server for demo

have installed new sonicwall box


trend DLP servdr not working

trendmicro server for install for replace server

Failover not working and users using proxy

Fortigate 29/10/2011 29/10/2011

Symantec DLP & RSA Envision 29/10/2011 29/10/2011

Cisco 1905/K9 29/10/2011 29/10/2011 Installation

Fortigate 60 29/10/2011 29/10/2011

Fortigate 100 A 1/11/2011 1/11/2011 Configuring ISP

Fortigate 110C 1/11/2011 1/11/2011 Firmware upgradation

ALTRIS 2/11/2011 2/11/2011CommVault 2/11/2011 2/11/2011 Need to configure online

Fortigate 100 A 2/11/2011 2/11/2011 Firmware upgradation

Symantec End point 3/11/2011 managed group creation

RSA Envision 3/11/2011 3/11/2011 InstallationSonciwall NSA 240 3/11/2011 3/11/2011 License updation

Mcafee 4/11/2011 4/11/2011 clinet not updatedMcafee 4/11/2011 4/11/2011 patch Updation

Mcafee 5/11/2011 5/11/2011 Update new version

Trend Micro Offce scan 7/11/2011 7/11/2011 Network Drive not worked

Symantec End point 8/11/2011 8/11/2011 not updated server

fortinet 60 9/11/2011 9/11/2011 fortigate as not not working

ALTRIS 9/11/2011 9/11/2011

Mcafee 9/11/2011 9/11/2011 Each File was not opening

fortinet 60 10/11/2011 10/11/2011

sonicwall 1260 10/11/2011 10/11/2011

Mcafee 10/11/2011 10/11/2011 virus inflection for PC

Trend micro worry free 11/11/2011 11/11/2011 Inter net has blocking

Need to configure analyser and clarifications

DLP agent installation and RSA reconfiguring



208/11/2011


Required URL was Blocked


Symantec End point 12/11/2011 12/11/2011 cilent was virus attacked

Symantec End point 12/11/2011 12/11/2011 client was not updated

fortigatee110c 14/11/2011 14/11/2011 Internet was not working

trendmicro worry free 14/11/2011 14/11/2011 server was corrupted

Symantec End point 15/11/2011 15/11/2011 upgraded MR2 to MR3

fortigate 310 B 15/11/2011 15/11/2011

Mcafee & DLP 16/11/2011 16/11/2011

Trend Micro Offce scan 16/11/2011 16/11/2011 licence was experied

Dell PC 17/11/2011 new os installationDell PC 18/11/2011 18/11/2011 new os installationDell PC 19/11/2011 19/11/2011 new os installationDell PC 20/11/2011 20/11/2011 new os installationDell PC 21/11/2011 21/11/2011 new os installation

dell server 22/11/2011 22/11/2011

Fortigate 23.11.2011 24.11.2011 new firewall instllationsonicwall 24.11.2011 25.11.2011 firewall issuesymantec 26.11.2011 26.11.2011 demo for symantec

symantec 28.11.2011 28.11.2011 virus issue

symantec 29.11.2011 29.11.2011

sonicwall 29.11.2011 29.11.2011 new firmware updationsymantec 30.11.2011 30.11.2011 liveupdate issuemcafee 30.11.2011 30.11.2011 virus issuefortigate 2.12.2011 2.12.2012 CPU usage is high

symantec 3.12.2011 3.12.2011 update issue

symantec 4.12.2011 4.11.2011

want to create roming user updation setting


mcafee server was corrupted

17/11/2011

new server os install and rols activation



sonicwall 4.12.2011 4.12.2011 internet link is down

symantec 10.12.2011 12.12.2011 demo for symantec

cyberoam 13.12.2011 13.12.2011

fortigate firewall 16.12.2011 16.12.2011

forti analyzer 16.12.2011 16.12.2011

fortigate 17.12.2011 17.12.2011

trendmicro 17.12.2011 17.12.2011

fortigate 17.12.2011 17.12.2011

sonicwall 17.12.2011 17.12.2011

fortigate60c 18.12.2011 18.12.2011 internet not enabld

sonicwall scrutinizer 18.12.2011 18.12.2011

mcafee 18.12.2011 18.12.2011forigate 18.12.2011 20.12.2011 ipbased policy routesymantec endpoint production 18.12.2011 20.12.2011 server not updatesonicwall 20.12.2011 20.12.2011 internet not woringmcafee 21.12.2011 21.12.2011 mcafeeserver not updatefortigate 21.12.2011 21.12.2011 internet port was down

sonicwall scrutinizer 21.12.2011 21.12.2011 installed scritonizer server

sonicwall NSA240 20.12.2011 22.12.2011

trendmicro-fortigate 23.12.2011 23.12.2011

mcafeee 23.12.2011 23.12.2011

fortigate 30.12.2011 30.12.2011


trendmicro 1..1.2012 1.1.2012

trendmicro 2.1.2012 3.1.2012 av server console not open

symantec 3.1.2012 3.1.2012 installner server


have install new cyberoam box

firewall upgrading about discussion

have configure reporting analyzer box

internet not working and policy based nat need

trendmicro updation not pull into clients

HAVE updated new firmware

need to configure NAT policy

need scrutinizer report demo

SQL SERVER WAS DOWN

installed the appliance and configured all featured

ternmicro server not updated

dicussion about renewall for mcafee and sonicwall


trendmicro license activastion

fortigate 4.1.2012 4.1.2012 want to activate DMMZ rule

symantec 4.1.2012 4.1.2012 not updated branch clients

symantec 4.1.2012 4.1.2012 symantec client want install

sonicwall 5.1.2012 5.1.2012

fortigate & AV 5.1.2012 5.1.2012sonicwall 5.1.2012 5.1.2012 some websites not open

sonicwall 7.1.2012 7.1.2012


symantec & fortigate 7.1.2012 7.1.2012



mcafee 9.1.2012 9.1.2012

fortigate 10.1.2012 10.1.2012

symantec 10.1.2012 10.1.2012 need demo for av

viewpoint 10.1.2012 10.1.2012

MCAFEE 10.1.2012 10.1.2012

fortigate 11.1.2012 11.1.2012fortigate 11.1.2012 11.1.2012 ISP failover failedfortigate & nas READY 11.1.2012 11.1.2012 ERP website not open

trendmicro 11.1.2012 11.1.2012 new license key activation

mcafee 12.1.2012 12.1.2012 mcafeserver not updated

symantec 12.1.2012 12.1.2012

mcafee 12.1.2012 12.1.2012 client not updated

wan to create VPN for our chairman home

have discussed with fortigate renewal and av pricing

company mail website has not open




sonicwall report hsc not come

want to server upgraded for epo 4.5 to 4.6

have install new fortigate 50b box to created for all network policy


mcafee server license has activate

FORTIGATE FIRM WARE UPDATE


sonicwall 13.1.2012 13.1.2012


fortigate 14.1.2012 14.1.2012fortigate 14.1.2012 14.1.2012 firewall has not working

fortigate firewall 16.1.2012 16.1.2012

forti analyzer 16.1.2012 16.1.2012

fortigate 17.1.2012 17.1.2012

trendmicro 17.1.2012 17.1.2012

fortigate 17.1.2012 17.1.2012

sonicwall 17.1.2012 17.1.2012

fortigate60c 18.1.2012 18.1.2012 internet not enabld

sonicwall scrutinizer 18.1.2012 18.1.2012

mcafee 18.1.2012 18.1.2012forigate 18.1.2012 20.1.2012 ipbased policy routesymantec endpoint production 18.1.2012 20.1.2012 server not updatesonicwall 20.1.2012 20.1.2012 internet not woringmcafee 21.1.2012 21.1.2012 mcafeeserver not updatefortigate 21.1.2012 21.1.2012 internet port was down

sonicwall scrutinizer 21.1.2012 21.1.2012 installed scritonizer server

sonicwall NSA240 20.1.2012 22.1.2012

trendmicro-fortigate 23-1-2012 23-1-2012

mcafeee 23-1-2012 23-1-2012

fortigate-trendmicro 24-1-2012 24-1-2012

sonicwall 24-1-2012 24-1-2012

fortigate 25-1-2012 25-1-2012

sinicwall 25-1-2012 25-1-2012 CFS is noworking

have installed new sonicwall box

Fail ovaer standby box replaced

firewall upgrading about discussion

have configure reporting analyzer box

internet not working and policy based nat need

trendmicro updation not pull into clients

HAVE updated new firmware


need scrutinizer report demo

SQL SERVER WAS DOWN

installed the appliance and configured all featured

ternmicro server not updated

dicussion about renewall for mcafee and sonicwall

dicussion about renewall for fortigate and trendmicro

static ISP IP change and config new IP

firnware update and policy modufy

sonicwall 26-1-2012 26-1-2012 internet not working

fortigate 30-1-2012 31-1-2012mcafee 30-1-2012 31-1-2012 have install mcafee server

mcafee 1.2.2012 1.2.2012 client instllation details

trendmicro 1.2.2012 1.2.2012 server not update

symantec 1.2.2012 1.2.2012 Gup Issue

symantec 2.2.2012 2.2.2012 Gup issuefortigate 2.2.2012 2.2.2012 routing issue

symantec 2.2.2012 2.2.2012 symantec update issuefortigate 3.2.2012 3.2.2012 VPN, NAT issue

cyberoam 3.2.2012 3.2.2012 mail send issue

sonicwall 3.2.2012 3.2.2012 Ip Acquired error

fortigate 4.2.2012 4.2.2012 Internet speed very lowsymantec 6.2.2012 6.2.2012 gup Issue

symantec 7.2.2012 7.2.2012 gup Issuesymantec 8.2.2012 8.2.2012 remote client not updatesymantec 9.2.2012 9.2.2012 remote client not update

forigate 10.2.2012 10.2.2012

fortigate 10.2.2012 10.2.2012symantec 11.2.2012 11.2.2012symantec 13.2.2012 13.2.2012 Gup Issue

symantec 14.2.2012 14.2.2012

symantec 15.2.12 15.2.12 local clients updation issefortigate 16.2.12 16.2.12 firewall Isp inerfaceissuecyberoam 16.2.12 16.2.12 internet very slowsonicwall 17.2.12 17.2.12 VPN connection Down

fortigate 17.2.12 17.2.12 proxy user not authentiated

symantec 18.2.12 18.2.12

fortigate and trendmicro 20.2.112 20.2.12 firmware updationsonicwall 20.2.12 20.2.12 vpn clienet not working

sonicwall 21.2.12 21.2.12 new instllation for demotrendmicro DLp 21.2.12 21.2.12 DPL server not working

replaced box settings reconfigured to old Box

Aplication block policy not working

sso agent need to enable for the firewall-

symantec installation for new server


fortigate 22.2.12 22.2.12 firmware updation

sonicwall 22.2.12 22.2.12 yahoomail blockedfortigate 23.2.12 23.2.12 ISP change

trendmicro 23.2.12 23.2.12 virus issue

symantec 24.2.12 24.2.12trendmicro 24.2.12 24.2.12 lisence has expired

mcafee 25.2.12 25.2.15 demo for mcafee

symantec 27.2.12 27.2.12mcafee 27.2.12 27.2.12 virus issue

sonicwall 28.2.12 28.2.12fortigate 28.2.12 28.2.12 VPN is not working


mcafee 29.2.12 29.2.12

fortigate 1.3.2012 1.3.2012 firewall is not working

sonicwall 1.3.12 1.3.12sonicwall 2.3.12 2.3.12 local network issue

fortigate 2.3.12. 2.3.12 additionalISP configurationsonicwall 3.3.12 3.3.12 Firewall is down

sonicwall 3.3.12 5.3.12 internet is notworinkgfortigate 3.3.12 5.3.12 firmware Corrupt

sonicwall 6.3.12 6.3.12fortigate 6.3.12 6.3.12 client VPN issue

mcafee 7.3.12 7.3.12fortigate 7.3.12 7.3.12 firewall is not workingsymantec 8.3.12 8.3.12 liveupdate issuefortinet 8.3.12 8.3.12 internet link very slow

sonicwall 8.3.12 8.3.12 have install new sonicwall

fortigate 10.3.12 13.3.12 firewall license has expired

forigate 11.3.12 11.3.12sonicwall 12.3.12 12.3.12 have install new sonicwall

sonicwall 12.3.12 12.3.12

symantec installation for new server

symantec server health checkup



mcafee serverneed to install

need to costomize CFS policy

sonicwall firmware corrupted

divice blockinf configuration

firewall policy has blocked the required sites

have install the new sonicwall

fortinet 13.3.12 13.3.12 have config forigate

symantec 14.3.12 14.3.12

sonicwall 15.3.12 15.3.12 have install new sonicwall

symantec 16.3.12 16.3.12

cisco 17.3.12 17.3.12

symantec 19.3.12 19.3.12

sonicwall 16.3.12 20.3.12 DHCP server issue

viewpoint 20.3.12 21.3.12 viewpoint server issueSymantec DLP server 22.3.12 22.3.12 console is not open

sonicwall 23.3.12 23.3.12 wireless ip not connected

Symantec DLP server 24.3.12 24.3.12

symantec 24.3012 25.3.12

fortigate 26.3.12 26.3.12

fortigate 27.3.12 27.3.12

fortigate 27.3.12 27.3.12symantec 28.3.12 28.3.12 lic has been expired

symantec 28.3.12 28.3.12

fortigate 30.3.12 30.3.12cyberoam 30.3.12 30.3.12 sonicwall box issue

fortigate 31.3.12 31.3.12

sonicwall 31.3.12 31.3.12 firmware updation

symantec server installation

installation setup was corrupt

CISCO install for VPN connection

have fresh install the sep12.1

need to configured enforce server

need to configure new server

proxy application need to block

need to configured user based policy

Need to NAT policy for Camera and EPABX box

symantec server not updated

Fortigate SSO Certification issue

Fortigate SSO Certification issue

- Working fine Completed

Symantec clients not to be disabled Changed settings and assigned in policy Completed

Added in forbidden domain and blocked Completed


- - Completed - Configured and was working fine Completed

Server was not ready Installed DLP server alone Pending

Need to install pre-installation setings Installed Altiris server and DLP server Pending

Can't able to integrate DLP server with altiris Pending

Hosts have to be added CompletedNeed to install DLP agents remotely Installed agents to all the machines PendingNeed to install DLP agents remotely Call raised to Vendor Pending

Was blocked by CFS Added the site in allowed domain Completed

Was not allowed Added the url and assigned in policy Completed - - Completed

Call raised to Vendor Was not working Pending

URL been redirected Completed

- CompletedPolicy route is not added Assigned policy and wokring fine Completed

- Completed

Web filtering was not working Completed

- Installed DLP clients to all machines Completed

- Completed

- Completed

Was working already Formatted and re-installed Pending

Was working with older ISP Completed

Was working with MR2 Patch2 Updated MR2 patch5 and working fine Completed

Youtube is being accessed and have to be blocked

Installed mgmt agent and patch agent and assigned policies and worked with test systems

Added the host IP and connected and working fine

Removed the redirection rule and was wokring fine

Changed the endpoint server and communicated with Enforce server

Configured policy and blocked proxy applications and wokring fine

Conifgured web filtering and explained about analyser

Configured and added routing and working fine

Configured and assigned in policy and working fine

Configured port and assigned policy and working fine

Call raised to Vendor CompletedWas running with testing agent License was not getting updated Pending

Was wokring with MR2 Patch 2 Updated with new firmware Completed

Want to create new group

- PendingProblem with the key Updated the license and working fine Completed

client agent want to install Completed

Downloaded new patches install and configured all new patches Completed

download new version Completed

has modified device control policy has been changed all device control policy Completed

Completed

forti os was corrupted install new forti os Pending

clear all temp files from client side Completed

inflected for virus having scan tool to full scan for PC Pending

install forti OS Completed

having policy violation Completed

having scan tool to removed all virus Completed

having blocked trendmicro Firewall Completed

Completed

find for malware attacked for perticuler client Completed

client update engine has been corrupted Completed

Completed

downloaded new version server Completed

downloaded upgraded Pack Completed

Having for script file to deleted for client logs

created new group and assign required policy

Updated License and integrated Sonicwall and Symantec DLP and configured scheduling

all client agent as installed and now communicated fine

install new version paches and scan engine and date files has completed

having net connnection to updated for current status

Updatd server and clients and patches has been updated


connecting console cable PC to Fortinet box install forti OS & configured all policyes

modified policy too getting blocked for Proxy server to be blocked for in that URL

cleaned virus files but inlected from windows geniune

change trend micro firewall settings for all clients

having to creation for roming user setup to install cor client side

install roming user setup to client machine to connect for roming profiles to updated successfully

having virus clean tool using remove all virus & malwares

install new update engine to comminicate to server now updated for correctely

firmware was modified so has been corrupted for user settings

reset for factory settings & restored for old settings

install new version setup to using configured server and clients to updated

upgraded for all Server for new version MR3 pack & updated to all clients to new version

Interface link was down Completed

have install new server Completed

having new license Key Completed

having to modify Device Control policy Completed

Call raised to Vendor CompletedDLP server not integrated to EPO Server Call raised to Vendor Pending

Pending

costomber have forget the password Completed

Rootkit and inflected Completed

generate new setup to install Completed

server setup was corrupted Completed

Completed

configured new setup customernot having for Hardware not completed

install new setup Completed

Completed

Completed

creating for usb disable policy Completedwant to change policy have modified in required policy Completed

having for some more duplicating policy Completed

has restarted to fortigate and connect to console cable to modified for interface settings to UP for all interface links now working fone for all branches

installed new server to congured to having for all policys and pushed agent for all clients

having new license key to activated for server froward with updated for all clients

having to create new hardware plocy to having some restricton for only allow for All Datacards & Block for all USB & Media storage

having some solution for creating wildcard rules for control for usb devices

Oracle database was full & DLP trail license was experied

havin new license to updated & purged for oracle tablespace its not ready to call raised to vendor

connecting console cable PC to Fortinet box to reset the password


install net setup to update for new scan engine & update engine

havin new server to install to modigied all client port address to updated for all client and servers

modefied for network interface ro reconfigure for ISP

modified for interface link to create new rule ro add for failover for all ISP

install new setup and configured license key to update for latest updation date

created USP blocked policy & assign for particular group

with vendor support having to modify for CFS settings and Load balancing, & HA settings

corrupted for live update setup for server Completed

configured new setup Completed

Completedmcafee server Problem install new mcafee server Completed

need to modify policys modify firewall zone & CFS settings Completed

configured all interface lan & wan & vpn Completed

they are choosing wrong setup Completed

Completed

Completed

Completed

Completed

Completed

Completed

Completed

have install new live update server & updated for server for new status even as client also updated

Right now no idea for updated because of thay have more invesment of right time. Need for 2

months time period we will discuss.

configured all interface policys , CFS settings & NAT policys

Waiting for Price confrimation from Vendor side

creation new policy and assigned for all users in defferent profile

have install the cilent and client server communication is over

Completed

CompletedCompleted

Completed

Completed

creating new nat policy Completed

enable out break preveition Completed

Completed

have configured new setup agent Completed

Completed

have been updated for new license key

CFS Ploicy violation has been blocked Completed

have update new license key to activated Completed

Completed

they are modified cable setup having cable setup & net Policy Completed

Completedneed to modifyCFS policys CFS policy creation & VPN Configuration Completed

inatall client AV & updation for till dte install & configuration for AV for all clients Completed

having the support patches install and released the activation mode

having path setup and activated mode enable followed to having deployement schedule

create nat policy to ERP Application Console access

have been enabled out break prevention policy & having updated pacthes for client machines

enable one interface to configure the WIFI option

enable the WiFi optin and routing policy creating to internal to enternal gateway

configured net agent to export to have the client machine

configured the all network segmentd and policys & routing policy

conigured the all network segments objects creating for routing policy & CFS policy

update & synchronize to the sonicwall server

changed the CFS policy and modified the required URLs

have new license key to activated & firewall policy costomized modification

check all updates & Patches for server & clients

Domain controller settings changed Completed

getting for mal function Completed

install new frame pagkege Completed

having client communicaton settings Completed

reinstall client packege Completed

install new DLP Server Pending

Completed

fortigate os has corrupt Completedinstall client agents Completed

modify settings Completed

want scan clients & servers having scan tool to full scan for PC Completed

want to asign web filter policy Completed

modify interface settings Completed

patches & fix updated for current dated Completed

some milisious virus inflected using virus removealbe tool clean virus Completed

Completed

have configured for email alert settings Completed

have been create new NAT& CFS policy has created new nat ing Rule created Completed

having the patches having new patch file to update the server Completed

they said not able get today CompletedInterface link was down modify inter face settings Completed

Completed

have modify for files for excution list Completed

reset the password Completed

they have modified for interface link rearrange the internet link Completed

have modified for log alert Completed

configured domain controller to balancing mode

remove the older packege and re install the packege

re check the packege and added new frame package

having the client communication setting to replace apporpriate client

install new setup for client packege & added for frame packege

install new windows server & Vmware workstations & DLP server5.5 installed & configured for all settings & agents

configured new backup server & configured sql & DLO agents

install new os & configured all network policies & NAT policy create & assigned

has been modified firewall web filter policy now filtered unwanted sites

modified interface settings & NAT policy added


Have been explained every task as diplomatically

have reset the console password from sepm database

Completed

have stoped for unwanted sql agent service Completed

have call raised vendor support Completed

have taken for high traffic Completed

have issue from Isp checking all settings and diaganistic thech Completed


Completed

Take report for all clients upated, failed status Completed

have modified for cfs & mtu tunning Completed

cfs Ploicy has been configured Completed

Completed

have install new viewpoint server Completed



hage modigied for database to get new framepackege

having more sql agent fot change for wanted instance only

have modified for all cfs and application ploicy modified but some sigunatore has been blocked

have analized with sonicwall support to explain the customber to update the higher end box

have been installed& configuredprevention policy & having updated pacthes for client machines

antivrus new service pack have been installed

modified for cfs policy & MTU fragmentation settings has been modified

analyze the firmware bugs , says sonicwall support

have been collected for log files from sonicwall

have configured for sonicwall log report settings , from sonicwall & viewpoint

some clients have not been updated , now having for comminication setup for client to server working fine

server passward had been locked have passward reset file to reset the erver , client sylink has replaced

have modlify blocked list cfs policy modify Completed

Completed

collect the box from costomer place Completed

explaned about the feature Completed

he was said Thursday will come Completed

checked for all updation status Completed

proxy server was internet disconnected Completed

Completed

Completed

server update engine corrupt Completed

have create new address object & nat rule Completed

have inflect the virus Completed

CompletedCompleted

Completedhave modified the policy changed for ip & enable nat routing policy Completed

enable the protection profile policy modily policy Completed

Interface link was down modify other ip settings Completed

modify rules modify content filter policy Completed

has chenge isp priority Completed

need to add for required web sited added for required web sited Completedhave modified for interface down have been enable for internet interface Completedneed to configure viewpoint log report has enabled new viewpoint server Completed

malware implected the server Completed

have the internet & updation latest deffnition setup files

have checking for controller status & configured for new ip & rised vendor support

flesh the controller cach files to run initialization for the controller

have try to configure 3G datacard but not support for sonicwall

not support for sonicwall for purticular datacard model

have install new live update server & updated for server for new status even as client also updated

have configured new nat policy for internet access

have removed the virus , using virus remove tool

have configured for DVR camera setting & configured NAT to the internet

have been installed new server & having the backup to restore the new setup server

configured for all schedule updation & schedule scan , behaviour mon itoring settings have been configured

has been modigied ISP interface priority changed

having the scan tool use will be removed the virus

need to configure new sonicwall box Completed

have beed deny for internet downloding have been modified for bandwith restrictions Completed

has beed blocked for billing software ports have been enabled the erp software ports Completed

need to change schudling time has been changed schudling time Completed

Completed

have inflect the virus

scanfor virus tool for attacked to servers Completed

has modify for cfs catogery has been modified cfs catogery policy Completed

Completed

install new server Completed

fortigate diagonize ports ans been modified has been modified fortigate diagonize ports Completed

need to NAT ing for DVR Camera Completed

Completed

firewall firmware has corrupted Completed

has explained all features and availabilities Completedthay are forgeted for console password reset the DLP console password Completed

Completed

Completed

interface port problem Completed

Completed

change the external modem Completed

Completed

has been raised MTU value Completed

has configured new sonicwall box haved been configured completed network settings

has been install symantec 12.1 in demo version

has been configured SEP 12.1 demo for clints & servers has been configured

have removed the virus , using virus remove tool

has been scaned all attacked server virus has been removed

have try to configure 3G datacard but not support for sonicwall

not support for sonicwall for purticular datacard model

has bee installl new server and configured for all policys and agents pulled to the clients and servers

has been configured DVR camera for NATed policy

has install new firmware & configured network setup

has been changed modem destence value reset

has been modified router distance value raised

modified routing distance & troubleshooting for all interface

new box configued for all network setup &policy creation &NAT for ERP server

new box registered & configued for all network setup &policy creation &NAT for ERP server

change the external modem & change the wan interface to DMZ interface

new sonicwall NSA240 Box Rigistred & configured the full network setup &vpn zone has configured

has been modified for content filter to check the server

Completed

has check the netconncetion has been redused MUT value Completed

Completed

Completed

Completed

has enable all DLP services Completed

remaining remore clients has been deployed Completed

Completed

has stopped for trendmicro server serivices Completed

download the siteadviser setup & configured Completed

Completed

Completed

has reset the fortigate password Completedsome clients has inflected the virus using virus removealbe tool clean virus Completed

has modified proxy settings enabled proxy port address Completed

NAT policy will be added for ERP server Completed

Completed

pending

fortigate box has over heated changed fortigate firmware Completed

CompletedCompleted

has changed for the internet connecton CompletedCompleted

Additional Isp connctions has been configured Completed

has configured RDP for NAT has configured RDP for NAT Completed

has beed routed through the firewall and to the switch

leased line gateway modified and configured with sonicwall support

has been conflict the ipaddtes for same network

has been modified ip adderss and reconfigured the VPN setup

has been deployed for network clinets to new SEP12.1 setup

deployed for network clinets to new SEP12.1 setup & updation has also configured

have been ebaled for all DLP services and configre for report mail all grenerated

has configured the unpluged connection to firewall connection

has recreate setup and enable all networking rupting & filtering ploicy

has started trnd services and reupdate for latest paches and dat files and scaned for server

download the siteadviser setup & configured & deployed for all clients

has configured the site to site VPN for failover mode

has been configured the site to site VPN for failover mode with routing policy

has been configured for new lisence key & update for new dat files

has been enabled new password with using console cable

Install new SEp12.1 server & configured for all policy rules & packeges updations Device block reule can be added

Install new SEp12.1 server & configured for all policy rules & packeges updations Device block reule can be added & deployed to all networked clientsInstall new SEp12.1 server & configured for all

policy rules & packeges updations Device block reule can be added


has install new mcafee server & windows server & enabled for all features

has been install new server & updated for all settings & deployed for all clients

has been changed the ingerface & reassigned the policy

Additional Isp connctions has been configured

has extended for ip range for net use Completed

Completedhas spamed in ther interface ip call raised to Vendor Completed

symantec server subnet has been changed Completed

Completed

CompletedCompleted

proxy server was internet disconnected enable the proxy server ports Completed

change ISP connections airtel to aircel Completed

has blocked for RBL web list enable the spam options for mail purpose Completed

virus DAT patch manual updation for all clients pending

remaining clients updation Completed

Completed

remaining clients updation Completed

Completed

Completed

has enable the client to site vpn policy Completed

Completed

Additional Isp connctions has been configured Completed

Completed

Completed

DVR camera has take all bandwith Temporally disable the DVR camera Completed

not having internet connection Completed

has been extended for ip range for net use & firewall policy configured

netgear box registration & configured for storage setup

has been configured netgear box registration & configured for storage setup

symantec server subnet has been changed & repair the old setup to new setup for network clients

configured the all network segmentd and policys & routing policy , VPN, user based policy & explainted each featured what will heappen . Demonstrated for all freatures

content filter has been blocked for donloaded flied

has modified the sigunatures and enabled the donloaded options.

changed the public ip for wan interface & routed for internet connections policy

has been updated for virus DAT patch manual updation for all clients






Install new SEp12.1 server & exported client group settings configured for all policy rules & packeges updations Device block reule can be added


Install new SEp12.1 server & exported client group settings configured for all policy rules & packeges updations Device block reule can be added & having sylink tools

has been enabled client to site vpn policy has configured for fail over mode

has configured for NSA240 box for all network setup & all features for ISP faail overmode & vpn & viewpoint report and cfs

every thing has explained how it is working .foe each features has been demonstrated

Additional Isp connctions has been configured for fail over mode

All DVR camera has been NATed to public interface

All DVR camera has been NATed to public interfaceinstalled new av server & configured all

updation & policy settings application block settings every thing configured & deployed for remote clinents from av server

installed new av server & configured all updation & policy settings application block settings every thing configured & deployed for remote clinents from av server



hot activated lecense key license key as been activated Completed

trendminro server services not started Completed

new additional server have installed Completed

not open av website enabled firewall policy open the av website Completed

have connected with DMZ zone Completed

clients has not communicated with server Completed

have installed sep12.1 clients has been installed sep112.1 clients Completed

have create client vpn site has created for new VPN site to both end Completed

Completedhas blocked sonicwall policy violation has been enabled for required websited Completed

has ips ip goes for spam list Completed

Completed

firewall policy has been checked Completed

Completed

viewpoint application not syncronized Completed

want to install upgradation has upgraded for epo4.5 to epo4.6 Completed

Completed

Completed

Completed

Completed

have been updatedfor new firmware Completedhave enabled router distance have enabled failover distance for both isp Completedhave create new protection policy new protection has been activated Completed

have the new firmware & configured net policys

heinstall the all server services and configured

have installed new server & update all policy& updation migrate all clients

has configured DMZ zone for required network

have sylink file has been replaced for all branch clients

has discusses with ISP & enable the deactivate spamlist

have been activaed sonicwal to viewpoint servedr

has been installed all network policy and activated licence & rigisterd the box

have installed for symantec demo & excplained for all features

has installed viewpoint 6.0 to configured general schedule report

have configured license key to activate to evaluated date

have been activated new license key Completed

epo master repository has empty Completed

have installed demo server explained for all features Completed

Completed

Completed

have migrated all clients into server Completed

Completed

has activated for email report Completed

have configured all clientes Completed


Symantec clients not to be disabled Changed settings and assigned in policy Completed

Added in forbidden domain and blocked Completed


- - Completed - Configured and was working fine Completed

Server was not ready Installed DLP server alone Pending

Need to install pre-installation setings Installed Altiris server and DLP server Pending

Can't able to integrate DLP server with altiris PendingNeed to install DLP agents remotely Installed agents to all the machines PendingNeed to install DLP agents remotely Call raised to Vendor Pending

Was blocked by CFS Added the site in allowed domain Completed

Was not allowed Added the url and assigned in policy Completed - - Completed

Call raised to Vendor Was not working Pending

URL been redirected Completed

- CompletedPolicy route is not added Assigned policy and wokring fine Completed

- Completed

have pulled new updation for schedult timely

have install client exe & frmpkg has been updated.



registered new box & activated for license for evaluated dates.

have installed new av server & configured for all new patches

have configured for the isp line & created for new routing rule

have configured for sonicwall log report settings , from sonicwall & viewpoint

have enabled VM server & reconfigured log report schedule


Youtube is being accessed and have to be blocked

Installed mgmt agent and patch agent and assigned policies and worked with test systems

Removed the redirection rule and was wokring fine

Changed the endpoint server and communicated with Enforce server

Configured policy and blocked proxy applications and wokring fine

Web filtering was not working Completed

- Installed DLP clients to all machines Completed

- Completed

- Completed

Was working with older ISP Completed

Was working with MR2 Patch2 Updated MR2 patch5 and working fine Completed

Call raised to Vendor CompletedWas running with testing agent License was not getting updated Pending

Was wokring with MR2 Patch 2 Updated with new firmware Completed

Want to create new group

- PendingProblem with the key Updated the license and working fine Completed

client agent want to install CompletedDownloaded new patches install and configured all new patches Completed

download new version Completed

has modified device control policy has been changed all device control policy Completed

Completed

forti os was corrupted install new forti os Pending

clear all temp files from client side Completed

inflected for virus having scan tool to full scan for PC Pending

install forti OS Completed

having policy violation Completed

having scan tool to removed all virus Completed

having blocked trendmicro Firewall Completed

Conifgured web filtering and explained about analyser

Configured and added routing and working fine

Configured and assigned in policy and working fine

Configured port and assigned policy and working fine


created new group and assign required policy

Updated License and integrated Sonicwall and Symantec DLP and configured scheduling


install new version paches and scan engine and date files has completed


Updatd server and clients and patches has been updated


connecting console cable PC to Fortinet box install forti OS & configured all policyes

modified policy too getting blocked for Proxy server to be blocked for in that URL

cleaned virus files but inlected from windows geniune

change trend micro firewall settings for all clients

Completed

find for malware attacked for perticuler client Completed

client update engine has been corrupted Completed

Completed

downloaded new version server Completed

downloaded upgraded Pack Completed

Interface link was down Completed


having new license Key Completed

- - Pending- - Pending- - Pending- - Pending- - Completed

- - Completed

have configure new firewall and network policy has configured to network policys Completedfirewall rule has modified have new ruleadded Completedhas demstratied all features Completed

remote virus spreded into all network have tool to remove all virus Completed

update new pacthes update new patches Completed

update new firmware Completedluall.exe file corrupt liveupate exe installed Completedinflected for virus virus cleaned manually Completedhave diag to interface load have clear the log files Completed

internet is not having Completed

update the new patches update new patches Completed

having to creation for roming user setup to install cor client side

install roming user setup to client machine to connect for roming profiles to updated successfully


install new update engine to comminicate to server now updated for correctely

firmware was modified so has been corrupted for user settings

reset for factory settings & restored for old settings

install new version setup to using configured server and clients to updated

upgraded for all Server for new version MR3 pack & updated to all clients to new version

has restarted to fortigate and connect to console cable to modified for interface settings to UP for all interface links now working fone for all branches

installed new server to congured to having for all policys and pushed agent for all clients

having new license key to activated for server froward with updated for all clients

update new firmware and VPN connectivity initiated


ISP link is manually down UP the ISP connection Completed

Completed

have install cyberoam ploicy and rols Completed

. . Completed

explained for all features Completed

have configured alternative ISP Completed

have enabled trendmicro services have updation policy has configured Completed

have configued new firmware check all status Completed

have configured ERP server for NAT policy have configured ERP server for NAT Completed

Completed

pending

have restart all mcafee services have restart and update all new DATs Completedhave enable policy base routing Completedlu setup failed have reinstall lusetup.exe CompletedIsp settings modified restore previous stttings Completedfirewall policy blocked have modified forewall policy CompletedISP port problem standby box replaced Completed

explained all feature Trail version KEY required Completed

explain all setup activated license key Completed

forewall blocked trendmicro updation port modify ports settings Completed

disscuss about pricing progress

Completed


hot activated lecense key license key as been activated Completed

trendminro server services not started Completed

new additional server have installed Completed

not open av website enabled firewall policy open the av website Completed

install symantec server and explained all features

install symantec server and explained all features

have install new cyberoam box configured entire network

have installed fortigate analyzer and configured network

have Initiated the wan interface and configured policy based network segment

WAN1 interface failed reconfigured into WAN2 interface

hace configured WAN2 interface and all firewal policy has configured

have installed scrutinizer soft and initiated all interface ino report viewer



have the new firmware & configured net policys

heinstall the all server services and configured


have connected with DMZ zone Completed

clients has not communicated with server Completed

have installed sep12.1 clients has been installed sep112.1 clients Completed

have create client vpn site has created for new VPN site to both end Completed

Completedhas blocked sonicwall policy violation has been enabled for required websited Completed

has ips ip goes for spam list Completed

Completed

firewall policy has been checked Completed

Completed

viewpoint application not syncronized Completed

want to install upgradation has upgraded for epo4.5 to epo4.6 Completed

Completed

Completed

Completed

Completed

have been updatedfor new firmware Completedhave enabled router distance have enabled failover distance for both isp Completedhave create new protection policy new protection has been activated Completed

have been activated new license key Completed

epo master repository has empty Completed

have installed demo server explained for all features Completed

Completed

has configured DMZ zone for required network

have sylink file has been replaced for all branch clients

has discusses with ISP & enable the deactivate spamlist

have been activaed sonicwal to viewpoint servedr

has been installed all network policy and activated licence & rigisterd the box

have installed for symantec demo & excplained for all features

has installed viewpoint 6.0 to configured general schedule report

have configured license key to activate to evaluated date

have pulled new updation for schedult timely

have install client exe & frmpkg has been updated.


Completed

have migrated all clients into server Completed

have configured all network policy Completedwan Interface not working have configured alternative interface Completed

. . Completed

explained for all features Completed

have configured alternative ISP Completed

have enabled trendmicro services have updation policy has configured Completed

have configued new firmware check all status Completed

have configured ERP server for NAT policy have configured ERP server for NAT Completed

Completed

pending

have restart all mcafee services have restart and update all new DATs Completedhave enable policy base routing Completedlu setup failed have reinstall lusetup.exe CompletedIsp settings modified restore previous stttings Completedfirewall policy blocked have modified forewall policy CompletedISP port problem standby box replaced Completed

explained all feature Trail version KEY required Completed

explain all setup activated license key Completed

forewall blocked trendmicro updation port modify ports settings Completed

disscuss about pricing progress

firmware update patch update for Trendmicro Completed

modify to new IP New ISP Configured Completed

few formware update to 4-MR3Patch4 policy configured for ip based route Completed

tuning for MTU value have modifited MTU value Completed


registered new box & activated for license for evaluated dates.


have configured stand by firewall and implemented all policy

have installed fortigate analyzer and configured network

have Initiated the wan interface and configured policy based network segment

WAN1 interface failed reconfigured into WAN2 interface


have installed scrutinizer soft and initiated all interface ino report viewer

tuned for DNS settings has modified DNS and MTU and static IP Completed

have config all fresh settings all policy has been configured processexplained all feature implemented all setup Completed

have to create client pkg deployee the pkg through remote Completed

disable the proxy server update manualy Completed

Not take update thgough GUP anlyse the issue and call raise to symantec process

Have support from symantec have analyzed the problem processhave create new routing policy has configured Completed

not having update have internet update the latest uptches Completeddynamic connection error has recreate the tunnel for NAT, VPN Completed

has blocked the port, File patten Completed

DHCP server service was down DHCP server enable and ip range assigned Completed

firmware issue has reconfigured the new firmware Completedgup port is blocked from firewall have analyzed the problem process

call raised to second level symantec support collecting logs for remote pc's processmanual update for all clients have update DAT's manually pending

pending pc's need to manual update manually updated for all pc's Completed

have to create new app policy Completed

sso initiated for all policy through firewall Completed

coordinate to symantec team

have installed new server Completed

old updation still error ocured new update patch pushed Completedhave reconfigure all setups have reconfigured the setups Completedhave modified Mtu value have modified MTU value to all Isp Completedhave fine tune all vpn connectvity have all tunnel value has modified Completed

have configured procy port and user creation Completed

have install symantec 12.1 Completed

Completedhave repaired client software have reconfigure the vpn client Completed

have configired and explainted CompletedVmware server goes offline Vm server activated to online Completed

has recreate the profile policy , Tunned MTU value

has configured application policy and apied for required segment-

have install the single sign on agent fotr the AD server-


have configured all proxy user to activatied thriugh policy

has configured sep12.1 and explained all features

have download new firmware and update new version

have updatefirmware new version ver4 MR2.patch10

have install the firewall box and updatew all ppolicy fot the network

firmware updated to verseion4 MR2 pathch7 updated new firmware Completed

CFS issue has yahoomail added into allowed doamin Completedconfigure new Isp configure new ISP Completed

patched update Completed

installed net symantec server deployed all client packege through server Completedactivate temp licsnse avtivate temp lic Completed

have install mcafee serve Completed

have new patches update have installed new patches Completedserver not updated have update all DAT's for manually Completed

have configured ERP server for NAT policy have configured for ERP server to NAT Completedhas on end ISP issue has reconfigure another IP Completed

viewpoint server reinstall Completed

Completed

firewall box is damage have case raisedd to fortigate prcess

have need to midify CFS policy have need to applay cfs policy Completedidentified network care switch issue have replace new switch Completed

configured new ppoe ISP line CompletedHA firewall not sync has reactivated HA firewall Completed

all firewall policy has deleted have to configure all fw policy Completedupdate new firmware update new firmware nad policy Completed

update to new settings Completedcreate new VPN segment create new vpn policy Completed

have install divice control pacth Completedpower on isue change the power cable Completednot having remote connection not having remote connfction Completedhave updated the firm ware have update the firmware Completed

have configured the firewall in rules Completed

have activated the temp lic have activated the temp lic Completed

have modified the firewall policy rule have modifued the firewall policy rule Completedhave configured the firewall in rules have configured the policy Completed

have configured all required featured Completed

all vulnerability patches deployed through server

installed mcafee server and explained all features

has install new viewpoint server and sync to sonicwall

have install win2kserver and mcafee serverepo4.6

have install mcafee server 4.6 and clients to server deployed

has configured new ppoe ISP line and activated for all network

have to resotre the default settingss to update new config

policy implemented to block the USB devices


have configured the firewall in rules and VPN policyes

have install all policys and roles have install all policyes and roles Completed

installation failed during for internet issue process

have configured full network strecture Completed

installation setup was corrupt virus issue so orginal setup was corrupt process

Completed

has explained all features diplomaticaly Completed

Completed

have repaire the Database repair the database and reassined the role Completedhave server program was corrupt new server installed pending

have cable issue Completed

DLP policy has configured Completed

has upgraded to 11.6 to sep12.1 has upgraded sep11.6 to sep12.1 Completed

Completed

have created new user and related policy have created new user and related policy Completed

Completeddicussion about lic have temp lic key activated Completed

liveupdate server corrupt liveupdate server newly installed Completed

have reinstalled directory agent processreplace cyberoam box replace the cyberoam box Completed

ticket raise to fortigate team ticket raise to fortigate team process

have new firm version 5.8.0 to 5.8.1.6 updated Completed

have installed new firewall policy for all network strecture

have configuered the CISCO VPN tp site to site

have configurd the site to site vpn configureation

have fresh install the server and sep12.1 and update the patches and explained the full features

have enabled DHCP server and added the MAC and IP address has bind

have enabled DHCP server and added the MAC and IP address has bind

change the net cable and reserved the wireless IP

have install new db server and migirated to DLP server

have configured DOS policy to block all proxy applications

have configured DOS policy to block all proxy applications

have configued for Cameraip and port and EPABX box ip and port rule has been created

have configued for Cameraip and port and EPABX box ip and port rule has been created

have reinstalled directory agent and and policy based filter applied

have new firm version 5.8.0 to 5.8.1.6 updated

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Need to install Altiris server

Need to apply policies

Need to explain and also install the policies

Need to install with all clients

Need to install RSA

Need to install license

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Need to configured reports

not available console cable

power down for user side

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R.Elayaraja/rajan/santhosh

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Need to apply policiesNeed to explain and also install the policies

Need to install with all clients

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Need to install RSA

Need to configured reports

not available console cable

power down for user side

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Need license demo key from sonicwall

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Need license demo key from sonicwall

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R-Elayaraja

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waiting for down time

waiting for symantec support

symantec taken for R&D

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waiting for replacement box

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PRODUCT-WISE CALL REPORT FROM April'10

PRODUCT NAME NO. OF CALLS

Antivirus products

SymantecMcafeeTrend MicroKaspersky

Firewall Products

Sonicwall FortigateAstaroWatchguardCheckpoint

Storage

NetAPPBuffalo

Replicator

NetVault

Backup

Symantec BESRCommVault

DLP

RSASymantec Vontu

WIRELESS

Netgear

Log Management

RSA

Identity Management

RSA

Patch & Inventory

Symantec

Pending Call Details Sl.No Month Customer Nam Reason for pending Root Cause Solution GiveClose Date

1 March CARE school of Waiting for Replacement Box Hardware Failiure RMA ticket raised

Pending Call Details Customer Feeback

Technical Training Attended for 10 - 11

S.No Vendor Product Start Date End Date

1 Sonicwall sonicwall UTM 10.1.2012 10.1.20122 Fortigate Fortigate UTM 12.2.2012 12.2.20123 Fortigate partner Meet fortigate all product 23.3.2012 23.3.12456789

10111213141516

Technical Training Attended for 10 - 11

Start Dat End Date

Share all features are sales and technicalShare all features are sales and technicalshared full information for all products

Knowledge Shared to the Team

Feed Back from the Team

Projects Done in the Year

Customer Details Project Details

1 CSI Engg college

Sl.No

DELL computer test and implementation

Scope of work End Date Status Customer Feed back

-- 22.11.2011 completed has satisfied to completed for within duriation

Start Date

17.11.2011

has satisfied to completed for within duriation

Certifications Completed for the Year 10 - 11S.No Vendor

1 SYMANTEC sep12.1 symantec 12.1 sales2 Mcafee mcafee firewall security3 mcafee endpoint encryptionPc 6.04 mcafee MDF 5 mcafee ePolicy orchestratot4.56 mcafee Firewall Enterprise 8.0(sales)7 mcafee FCPA channel certification8 mcafee Firewall Enterprise 8.0 Essential9 mcafee saas Email and Web security: Email protection server disaser recovery

10 mcafee Saas Email and Web Security Web Protection serviu ce console Administ11 mcafee Saas Email and Web Security Account Management12 mcafee Saas Email and Web security wen protection service sonsole Administration 13 mcafee Saas Email and Web security Control Console Delta14 SYMANTEC sep12.1 Symantec 12.1 Technical1516

Certifications Completed for the Year 10 - 11Certification Date of Certification Valid TillSEP12.1 16.1.2012MSF 23/12/2011Eepc 2/7/2011MDF 10.8.2011Epo 17/6/2011

25/8/201125/8/201123.12.2011

saas Email and Web security: Email protection server disaser recovery 27.1.2012Saas Email and Web Security Web Protection serviu ce console Administ4.2.2012Saas Email and Web Security Account Management 11.2.2012Saas Email and Web security wen protection service sonsole Administration 24.3.2012Saas Email and Web security Control Console Delta 29.3.2012

31.3.2012

PMS- Elayaraja123

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