Pmp session 2

92
PMP & CAPM Exam Preparation January 29, 2013

description

Covers 2 knowledge areas: project integration management and project scope management plus sample exam questions

Transcript of Pmp session 2

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PMP & CAPM Exam Preparation

January 29, 2013

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Sessions

1. About the exam2. Integration & Scope Management3. Time & Cost Management4. Quality & HR Management5. Communication & Risk

Management6. Procurement Management

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Last Session Key point

• General concepts– Project management processes– Input, Tools & Techniques, Output– Organizational Structure– Enterprise environment factors– Organizational process assets– Exam formula

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Last Session Key point – cont’d

• CAPM and PMP exam differences• Exam preparation• Study plan• General concepts– 5 Process Groups– 9 Knowledge Areas– Projects vs Operations– Projects vs Programs vs Portfolio– Project documents vs Project management plan

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Project Integration Management

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Project Integration Management

• Develop Project Charter

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Project Integration Management

• Develop Project Charter – I– SOW• Business needs, Product scope description, Strategic

plan

– BC• Market demand, Organizational need, Customer

request, Technological advance, Legal requirement, Ecological impact, Social need

– Contract

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Project Integration Management

• Develop Project Charter – I (cont’d)– EEF• Governmental or industry standards, Organization

structure, marketplace condition

– OPA• Organizational standard processes, policies,

standardized process definitions, Templates, Historical information, and lesson learned knowledge base

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Project Integration Management

• Develop Project Charter – TT– Expert judgment• Consultants, stakeholders, industry groups, subject

matter experts, PMO

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Project Integration Management

• Develop Project Charter – O– Project Charter• Project purpose and justification• Measurable project objectives and related success

criteria• High level requirements• High level project description• High level risks• Summary milestone schedule• Summary budget

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Project Integration Management

• Develop Project Charter – O (cont’d)– Project Charter• Project approval requirements• Assigned project manager, responsibility, and authority

level• Name and authority of the sponsor or other person(s)

authorizing the project charter

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Project Integration Management

• Develop Project Management Plan

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Project Integration Management

• Develop Project Management Plan – I– PC– Output from other planning processes• Any baselines and subsidiary management plans that

are an output from other planning processes• E.g.: Project scope statement, scope baseline,

requirements document, requirements management plan, cost performance baseline, schedule baseline, quality management plan, process improvement plan, human resource plan, communications management plan, risk and procurement management plan

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Project Integration Management

• Develop Project Management Plan – I (cont’d)– EEF– OPA

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Project Integration Management

• Develop Project Management Plan – TT– Expert Judgment

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Project Integration Management

• Develop Project Management Plan – O– Project Management Plan• Consolidates all subsidiary management plan

– Project life cycle– Implementation level in each processes– How to accomplish those processes– Dependencies and interactions between processes– How to execute– Configuration management plan– How to measure baseline (e.g.: scope, cost, and schedule

baseline)– Communication technique– Key management involvement / support

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Project Integration Management

• Direct and Manage Project Execution

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Project Integration Management

• Direct and Manage Project Execution

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Project Integration Management

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Project Integration Management

• Direct and Manage Project Execution – I– PMP– Approved CR• Documented, authorized changes

– EEF– OPA

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Project Integration Management

• Direct and Manage Project Execution – TT– Expert Judgment– Project Management Information System• Tools (e.g.: scheduling tools)• Configuration management

– To manage approved changes and baselines– To provide opportunity to continuously improve the project

while considering changes impact

• Information collection and distribution tools

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Project Integration Management

• Direct and Manage Project Execution – O– Deliverables– Work Performance Information• Deliverable status, schedule progress, costs incurred

– CR– PMP U– PD U

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Project Integration Management

• Monitor and Control Project Work

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Project Integration Management

• Monitor and Control Project Work

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Project Integration Management

• Monitor and Control Project Work – I– PMP– Performance reports• Current status, accomplishments, next activities,

forecasts, issues

– EEF– OPA

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Project Integration Management

• Monitor and Control Project Work – TT– Expert Judgment

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Project Integration Management

• Monitor and Control Project Work – O– CR (corrective, preventive, defect repair)– PMP U– PD U

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Project Integration Management

• Perform Integrated Change Control

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Project Integration Management

• Perform Integrated Change Control

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Project Integration Management

• Perform Integrated Change Control

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Project Integration Management

• Perform Integrated Change Control – I – PMP– WPI– CR– EEF– OPA

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Project Integration Management

• Perform Integrated Change Control – TT– Expert Judgment– Change Control Meeting

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Project Integration Management

• Perform Integrated Change Control – O– CR Status Update– PMP U– PD U

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Project Integration Management

• Close Project or Phase

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Project Integration Management

• Close Project or Phase – I – PMP– Accepted Deliverables– OPA

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Project Integration Management

• Close Project or Phase – TT– Expert Judgment

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Project Integration Management

• Close Project or Phase – O– Final product, service, or result transition– OPA U

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Project Scope Management

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Project Scope Management

• Collect Requirements

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Project Scope Management

• Collect Requirements – I – PC– Stakeholder Register

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Project Scope Management

• Collect Requirements – TT – Interview– Focus Groups• Interactive discussions with prequalified stakeholders

and SME

– Facilitated Workshops• Focused session with cross-functional stakeholders to

get stakeholders’ agreement• E.g.: JAD (Joint Application Development)• E.g.: QFD (Quality Function Deployment)• E.g.: VOC (Voice of Customer)

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Project Scope Management

• Collect Requirements – TT (cont’d)– Group Creativity Techniques• Brainstorming• Nominal Group Technique

– A brainstorming with voting process, ranking, and prioritization

• The Delphi Technique– Anonymous questionnaire for a selected expert group

• Idea / Mind Mapping• Affinity Diagram

– Sorting large numbers of ideas for review and analysis

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Project Scope Management

• Collect Requirements – TT (cont’d)– Group Decision Making Techniques

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Project Scope Management

• Collect Requirements – TT (cont’d)– Questionnaires and Surveys– Observations– Prototypes

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Project Scope Management

• Collect Requirements – O– Requirements Documentation

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Project Scope Management

• Collect Requirements – O (cont’d)– Requirements Management Plan• How requirements activities will be planned, tracked,

and reported• Configuration management

– Changes management initiation– Changes impact analysis– Changes authorization / approval level

• Requirements prioritization• Product metrics• Traceability structure to trace project documents

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Project Scope Management

• Collect Requirements – O (cont’d)– Requirement Traceability Matrix

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Project Scope Management

• Collect Requirements – O (cont’d)– Requirement Traceability Matrix• Typical Attributes:

– Unique id– Description– Reasons – Owner– Source– Priority– Version– Status– Date Completed

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Project Scope Management

• Define Scope

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Project Scope Management

• Define Scope – I– PC– ReqDoc– OPA

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Project Scope Management

• Define Scope – TT– Expert Judgment– Product Analysis– Alternative Identification– Facilitated Workshops

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Project Scope Management

• Define Scope – O– Project Scope Statement (description of project

deliverables and the work required to create those deliverables)• Product scope description (product, service, or result

characteristics)• Product acceptance criteria• Project deliverables• Project exclusions• Project constraints• Project assumptions

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Project Scope Management

• Define Scope – O (cont’d)– PD U

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Project Scope Management

• Create WBS

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Project Scope Management

• Create WBS – I– Project Scope Statement– ReqDoc– OPA

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Project Scope Management

• Create WBS – TT– Decomposition

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Project Scope Management

• Create WBS – TT (cont’d)– Decomposition

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Project Scope Management

• Create WBS – O– WBS– WBS Dictionary• Provides detailed descriptions of the components in the

WBS, e.g.: code of account identifier, cost estimates, acceptance criteria, technical reference, work description,

– Scope Baseline (Project Scope Statement, WBS, WBS Dictionary)

– PD U

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Project Scope Management

• Verify Scope

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Project Scope Management

• Verify Scope – I– PMP– ReqDoc– ReqTrac Matrix– Validated Deliverables

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Project Scope Management

• Verify Scope – TT– Inspection• Measuring, examining, and verifying to determine

whether work and deliverables meet the requirements and product acceptance criteria• Might be called: audits, product review, walkthrough

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Project Scope Management

• Verify Scope – O– Accepted Deliverables– CR– PD U

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Project Scope Management

• Control Scope

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Project Scope Management

• Control Scope – I– PMP– WPI– ReqDoc– ReqTrac Matrix– OPA

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Project Scope Management

• Control Scope – TT– Variance Analysis• Assessment on variation magnitude from the original

baseline including root cause analyses, degree of variance, and action requirement

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Project Scope Management

• Control Scope – O– Work Performance Measurements• Actual vs planned performance

– OPA U– CR– PMP U– PD U

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Sample Questions

Which of the following issues the project charter document?

A. The performing organization’s higher management

B. Any stakeholderC. The customerD. The project manager

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Sample Questions

What document is the result of the project initiation process group?

A. Statement of workB. Project charterC. Scope plan documentD. Preliminary scope statement

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Sample Questions

The project charter is important for which of the following reasons?

A. It authorizes the sponsor.B. It names the project manager and authorizes

the project manager to use the organization’s resources for the project.

C. It identifies all the stakeholders.D. It produces the stakeholder management

strategy.

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Sample Questions

Which of the following is not included in the project charter?

A. The purpose of the projectB. High-level product requirementsC. Budget summaryD. Project schedule

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Sample Questions

Which of the following is not an input to identifying stakeholders?

A. Project charterB. ContractC. Approved project scheduleD. Stakeholder register template

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Sample QuestionsWhich of the following lists the documents in the order their first drafts are written?

A. Statement of work, project charter, stakeholder register

B. Project charter, statement of work, stakeholder register

C. Stakeholder register, project charter, statement of work

D. Statement of work, stakeholder register, project charter

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Sample QuestionsYou have been named the project manager for a project in your company codenamed“Thank You Mr. Glad”. The project must complete before Thanksgiving Day this year.This represents which of the following project characteristics?

A. AssumptionB. ConstraintC. ScheduleD. Crashing

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Sample QuestionsWhich of the following is true about assumptions in the project initiation?

A. Because assumptions are a part of the project charter that you did not write, you don’t need to validate them. Just assume the assumptions are true, and if the project fails, it’s not your fault.

B. Because assumptions represent risk, you must validate them at various stages of the project.

C. An assumption is a condition that has been verified to be true, so you don’t need to validate it.

D. You must not start a project until all the assumptions have been proven to be true.

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Sample Questions

Which of the following is not an example of a project selection method?

A. Enterprise environmental factorsB. Scoring modelsC. Benefit cost ratioD. Constrained optimization methods

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Sample Questions

Your company runs a website that makes digital music downloads available to end users.You have been assigned a project that involves adding parental guidance warningsattached to various downloads. This project originated due to which of the following?

A. Business requirements that may include legal requirementsB. OpportunityC. ProblemsD. Internal business needs

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Sample Questions

Which of the following is not an example of a project selection method?

A. Enterprise environmental factorsB. Scoring modelsC. Benefit cost ratioD. Constrained optimization methods

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Sample Questions

Which of the following is a false statement about the WBS?A. Each item in the WBS (not just the work packages) is

assigned a unique identifier called a code of account identifier.

B. You should keep decomposing WBS components to lower levels until necessary and sufficient decomposition has been achieved.

C. Each work component appears in the WBS once and only once.

D. The work packages should appear from left to right in the order in which the work will be performed.

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Sample Questions

Which of the following is done first?A. Creating the scope statementB. Creating the WBSC. Creating the requirements documentationD. Creating the project charter

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Sample Questions

The WBS is the output of which of the following processes?

A. The Create WBS processB. The Define Scope processC. The Develop WBS processD. The Project Initiating process

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Sample Questions

The project scope statement is the output of which of the following processes?

A. The Create WBS processB. The Define Scope processC. The Create Project Scope processD. The Project Initiating process

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Sample Questions

Which of the following is a false statement about the project scope management plan?

A. It describes how to verify the scope.B. It describes how to control the scope.C. It serves as the baseline for the project

scope.D. It describes how to create the WBS.

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Sample Questions

What are the components in the lowest level of the WBS hierarchy collectively called?

A. Work packagesB. MilestonesC. PhasesD. Features

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Sample Questions

Which of the following is not a constraint common to the projects?

A. ResourcesB. Imposed dateC. Schedule milestoneD. Skill set

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Sample Questions

Which of the following constitutes the project scope baseline?

A. The WBS document and the scope statementB. The scope statementC. The WBS documentD. The WBS, the WBS dictionary, and the scope

statement

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Sample Questions

Who creates the WBS?A. The project manager aloneB. The upper management in the performing

organizationC. The customerD. The project manager with help from the

project team

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Sample Questions

Which of the following is not included in the project scope statement?

A. Project assumptions and constraintsB. The WBSC. Product descriptionD. Project deliverables

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Sample Questions

You are in the process of developing the scope management plan for your project. You will develop this plan:

A. By performing the Scope Planning processB. By performing the Define Scope processC. As a part of the effort to develop the project

management planD. During the initiation stage of the project

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Sample Questions

You are in the planning stage of a project. Walking down the hallway, your supervisormumbles, “Don’t forget job shadowing.” Job shadowing is a technique used in:

A. Defining the project scopeB. Collecting product requirementsC. Creating the WBSD. Developing the stakeholder management strategy

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Sample Questions

You are planning the scope for your project. You have just created the requirementsdocumentation after meeting with the stakeholders and studying the project charter. This requirements documentation can be used in developing:

A. The stakeholder register and project scope statementB. The project charter and the WBSC. The stakeholder register and the project charterD. The project scope statement and the WBS

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Sample Questions

Which of the following is the correct order of running processes?

A. Develop project charter, Collect Requirements, and Create WBS

B. Collect Requirements, Develop Project Charter, and Define WBS

C. Identify Stakeholders, Define Scope, and Collect Requirements

D. Collect Requirements, Create WBS, Define Scope

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Sample Questions

You have selected a node in the hierarchy of the WBS that you will use to compareschedule, cost, and scope with the earned value in order to measure the project performance.

This node or component in the WBS is called:A. Code of accountsB. Control accountC. Management accountD. Performance node