© CGI Group Inc. CONFIDENTIAL

PMO: Supporting and enabling project

success

Tracy Bergamin

September 10th, 2015

Setting up for success

What is a PMO?

There are no two PMOs that are the same. There are a wide range of mandates

and responsibilities which a PMO may have:

• Organisational Unit PMO

• Project-Specific PMO

• Project Support PMO

• Enterprise PMO

• Centre of Excellence

The one thing that all PMOs can do is support and enable project success.

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Scope of the PMO

Knowing the scope of the PMO mandate and responsibilities is vital. It is

essential that the scope is well defined and communicated. If setting up a new

PMO treat it as a project.

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POSSIBLE AREAS

GOVERNANCE FINANCE REPORTING

QUALITY

STAKEHOLDERS

PROJECT

METHODOLOGY RESOURCING COMMUNICATIONS TRAINING/

MENTORING

PMO Lifecycle

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Initialisation Design &

Build Execution Closing

All PMOs should follow a project lifecycle.

Initialisation For new PMOs or re-engineering of a current PMO

Design and Build All PMO should through a continuous improvement process loop through the Design and

Build and execution stages

Closing

Project/Programme PMOs will go through the closing phase

How can a PMO help?

Remember PMs are busy people!

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PLANNING

RESOURCING TRACKING

PEOPLE

MANAGEMENT DEADLINES

BUDGET

STAKEHOLDER

MANAGEMENT

COMMUNICATIONS

DOCUMENTATION

The Tightrope Walk – getting the balance right

Balance between Governance and supporting and enabling.

• Make the Governance functions as simple and easy to complete as possible

• Communicate and demonstrate that the PMO offers more than just a tick box exercise

• Approach all interactions with project members in a positive light

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On-line information - Wiki

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On-line information – Project Tool or Templates

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Don’t stay in your box

• Look for trends

• Risks and Issues

• Questions to the PMO

• If there are items are consistently noted then add them into templates.

• E.g. Risk Log – The risk of resource constraints could impact timelines

• Organise cross-program/cross-project/cross-department committees

• Reach out to other PMOs

• Take items outside your mandate to areas that can help

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Questions?

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For further details contact:

Tracy Bergamin | Head of Justice Enterprise Programme Office | CGI

Public Sector | CGI

tracey.bergamin@cgi.com | CGI-group.co.uk