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Transcript of PMINEO_2012_03_OPM3_Organizational_PM_Maturity
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Organizational Project Management (OPM),
With a focus on OPM3
PMINEO Chapter meeting March 15, 2012
Presented by Bob Zoller, PMP Email: [email protected]
See notes in “Notes Page” view
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Agenda
1. Introduction to OPM
2. OPM3 framework from PMI®
3. OPM3 assessment exercise
4. Maturity Assessment Process
5. Alternative frameworks
CMMI, IVI IT-CMF, Kerzner KPM3
6. Summary of options
7. Benefits
8. References & More Information
9. Discussion
(Short questions during program, and discussion at the end)
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1. Introduction to OPM (not OPM3)
Gartner survey of 130 organizations:
“What is the top success criterion for your projects?”
Note that
alignment is
#1 at 29%.
Cost, budget,
scope (triple
constraint)
total to only
40%.
Reference (1) PMI standard presentation on OPM3
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1. Introduction to OPM.
OPM = Organizational Project Management:
OPM:The alignment and systematic
management of projects,
programs and portfolios to
achieve strategic organizational
goals
Reference (2) Ginger Levin general slides © Ginger Levin, 2011
Does your organization use OPM?
Or does the “squeaky wheel get
the grease” ?
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2. OPM3 framework from PMI®
PMI® recognized a need and created “Organizational
Project Management Maturity Model” (OPM3)
2003 First Edition of OPM3 standard
2008 Second Edition; alignment with other PMI®
standards
OPM3 acceptance level has been low, is being
addressed:
Newer versions of software are not buggy, as earlier ones were
OPM3 standard being rewritten in more business-friendly terms
PMI® is promoting OPM3 more heavily
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2. OPM3 framework from PMI®
Library of PMI® Global Standards
1. Foundational Standards
Project Management (PMBOK®)
Program Management
Portfolio Management
Organizational Project Management (OPM3)
2. Practice Standards and Frameworks
(7) exist, including: Risk; Scheduling; WBS
3. Foundational Extensions
(2) exist; PMBOK® for construction, government See: http://www.pmi.org/PMBOK-Guide-and-Standards/Standards-Library-of-PMI-Global-Standards.aspx
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2. OPM3 framework from PMI®
OPM3 Best Practice concepts, 488 total:
(A) Domain processes x 4 improvement stages
Project (42 processes) x 4 = 168 Best Practices
Program (47 processes) x 4 = 188 Best Practices
Portfolio (14 processes) x 4 = 56 Best Practices
(B) Organizational Enablers (76)
Total: 168 + 188 + 56 + 76 = 488 Best Practices
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2. OPM3 framework from PMI®
OPM3 Best Practice concepts, 488 total:
(A) Domain processes x 4 improvement stages
Four Process Improvement Stages, SMCI:
Standardize = Consistent, documented,
communicated
Measure = Identify & measure: inputs,
characteristics, results
Control = Control plan is developed and
implemented
Improve = Identify problems, implement sustainable
improvements
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2. OPM3 framework from PMI®
OPM3 Best Practice concepts, 488 total:
(A) Domain processes x 4 improvement stages
Example process: Develop Project Charter
Standardized ?
Measured ?
Controlled ?
Improve ?
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2. OPM3 framework from PMI® .
(B) OPM3 - Organizational Enablers
Facilitate implementation and sustainability
22 groups, with 76 total OE items. Examples:
PMIS and Knowledge Management
7365: Project Management Information System
7375: Intellectual Capital Reuse
5660: Manage Portfolio Value
Resource Allocation
5220: Provide Competent Organizational PM Resources
1590: Record Project Resource Assignments
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3. OPM3 Assessment Exercise
Group exercise:
Review lists of OPM3 BestPractices…
See separate documents with Best Practices lists,
and with survey of PMINEO chapter meeting
attendees on PMBOK practice standardization.
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4. Maturity Assessment Process
OPM3 assessment options
Self-assessment using online tools.
Simpler tool (Yes/No questions) for roughly $1,000
Benchmark against other companies
Hire certified assessor
Assessor uses more robust toolset
Low end: $15-20K, 2-3 weeks total, single site
Higher: multiple months, $100K, international scope
Can limit scope (ex: Portfolio, or “Standardize”)
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4. Maturity Assessment Process.
Common steps, with OPM3 or most frameworks:
1) Obtain organizational commitment; hold a kickoff meeting
2) Review organizational documents (ex: policies)
3) Review sample program and project documents
4) Distribute questionnaires
5) Conduct interviews
6) Analyze results
7) Report results and recommendations for improvement
8) Determine when to reassess
Reference (3) Ginger Levin, “Maturity Models”
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5. Alternative Frameworks
5.1) CMMI = Capability Maturity Model Integration
5.2) IT-CMF from IVI (Innovation Value Institute)
5.3) Kerzner Project Management Maturity Model
Local notes:
Rockwell Automation has been considering OPM3 as a standard
Progressive is considering a combination of OPM3
and IT-CMF from IVI
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5.1) CMMI
CMMI = Capability Maturity Model Integration
One of the best known maturity models
CMMI replaced CMM (developed from 1987 - 1997)
CMMI:
A Process Improvement Approach
Identify strengths and weaknesses
Assessment leads to overall maturity ranking of 1, 2, 3, 4, or 5
Plan process changes to address weaknesses
References: (4) CMMI site, (5) Wikipedia
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5.1) CMMI
Most organizations start in CMMI at level 1 or 2
Growth to level 3 (govmt contracts) can take a few years
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5.1) CMMI.
CMMI currently addresses three areas of interest:
1. Product and service Development (CMMI-DEV),
2. Service establishment, management, and delivery — (CMMI-SVC)
3. Product and service acquisition — (CMMI-ACQ).
The CMMI model mostly deals with what processes should be implemented, and not so much with how they can be implemented.
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5.2) IT-CMF from IVI
IVI = Innovation Value Institute
A global consortium of industry, government, non-profit, and academic organizations, established in 2006
Goal: define standard for managing IT for business value
Includes Intel, Ernst & Young, Google, Microsoft, SAP
IT-CMF = IT Capability Maturity Framework
An assessment framework for total IT business value
Portfolio/Program/Project are components of total scope
Reference: (7) Managing IT for Business Value
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5.2) IT-CMF from IVI
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5.2) IT-CMF from IVI
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5.2) IT-CMF from IVI.
Levels of membership exist, for education, assessment,
mentoring
Full adoption journey covers 12-24 months, including
education, assessment, review, new practices
Options include self-help with online tools, IVI staff,
consulting organizations
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5.3) Kerzner PM3
Perform self-assessment using an online tool:
Each participant answers 183 multiple choice questions
Generate a score for your organization & Project Managers
Benchmark your scores against your industry and overall
Create a list of actionable recommendations
Focus is on Project Management and PMBOK
List price is $95 per person, with volume discounts
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5.3) Kerzner PM3
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5.3) Kerzner PM3.
Level 1: common language.
“Definition of Scope Management is...”
Level 2: common processes.
“Our executives have demonstrated a willingness to change….“
Level 3: singular methodology.
“My company actively uses the following processes….”
Level 4: benchmarking.
“Benchmarking has found companies with tighter cost controls…“
Level 5: continuous improvement.
“Methodology improvements have pushed us closer to customers….“
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6. Summary of Options.
Option Notes
OPM3 • Scope: Portfolio/Program/Project management, for IT or other • Uses Best Practices; does not provide summary score
CMMI • Scope: Development, Service, Acquisition processes • Uses 5 levels of progressive maturity • Summary level scores well-known (ex: “3” for govmt contracts)
IT-CMF of IVI
• Scope: IT, overall, including projects and operations • Addresses 32 process areas, in four groupings • Note that IVI is seeking to collaborate with CMMI
KPM3 • Scope: Project Management and PMBOK • Uses 5 generally progressive levels of maturity • Can be done on self-help basis, at low cost, w optional consulting
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7. Benefits.
CMMI site has published results of projects
Costs: Siemens reduced cost of quality from 45% to 30% in 3 years
Schedule: GM improved percent of milestones met from 50% to 85%
Productivity: Warner Robbins reduced effort to deliver test program sets by 25%
Quality: Siemens reduced defect density an average of 71% in 3 technical areas
Customer Satisfaction: Northrup Grumman received 98% of customer award fees
ROI: Accenture experienced 5 to 1 ROI for quality activities
Reference: (4), CMMI site, page http://www.sei.cmu.edu/cmmi/why/benefits/. See published appraisal results.
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8. References & More Information
References
(1) OPM3 standard presentation slides from PMI
(2) Ginger Levin, certified OPM3 consultant; engagement slides
Gin;[email protected], http://www.linkedin.com/in/gingerlevin
(3) Ginger Levin, “Maturity Models” chapter for book by Dr. Rodney Turner
(4) CMMI website (http://www.sei.cmu.edu/cmmi/)
(5) CMMI on Wikipedia (http://en.wikipedia.org/wiki/CMMI)
(6) “Managing IT for Business Value” the Boston Consulting Group, for IVI and IT-CMF
(7) Claudia Baca, OPM3 committee, certified consultant
[email protected] , http://www.linkedin.com/pub/claudia-baca/5/105/455
(8) Kerzner PM3 from www.iil.com/kpm3
(9) “Capability Immaturity Model”, Schorsch, Nexus, 1996
(10) OPM3 standard from PMI 2nd Edition, 2008
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8. References & More Information.
More Information
a) PMI “Community of Practice” for OPM
Free membership; newsletters; webinars
See: http://opm.vc.pmi.org/
b) IVI, Innovation Value Institute
See: http://ivi.nuim.ie/
See also Boston Consulting Group at: http://www.bcg.com/
c) ESI International
Training, assessment, support, for Portfolio//ProgramProject Mgmt.
See: http://www.esi-intl.com/
d) OPM3 and other standards publications are available for on-line viewing for PMI members, on PMI.org
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9. Discussion
1. Standing Ovation
2. Discussion
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