PMI Whitepaper UK

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    Revenue & Productivity makes your department heads think like a CFO

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    PMI Revenue & Productivity is occupancy & departmental revenueforecasting, food cost control and labor productivity management web-based solution, which helps management bring organizational financial

    targets to departmental daily operational discipline.

    The solution and its methodology ensure that the different departmentsday-to-day planning is aligned with, and linked to, the Hotels financial andoperational objectives.

    Birds-eye view

    CEO, VPs and GMs get an instant overview ofcurrent performance and forecasts in the key

    areas of your organization and rapidly focus inon problem areas. With the click of a mouse,this online solution allows you to easily andquickly drill down to investigate performanceissues; and their causes. The Key PerformanceIndicators will even indicate problem areasexisting at lower levels.

    We are not aware of any system that offerssuch a complete package in the areas of labormanagement, food cost control, revenuereporting, P/L forecasting and budgeting. ThePMI Planning Module provides immediateupdates of rolling forecasts and budgets.

    Another advantage of PMI is its flexiblearchitecture. PMI is a great fit for BenchmarkHospitality Inter-national because our portfoliois so diverse and the software is able to meetthe unique needs of each property type.

    - Dennis Blyshak, CFO of Benchmark HospitalityInternational

    Key Benefits

    1. Ensure all managers know their targets,status and forecast.

    2. No more waiting for weekly reporting.

    3. Online consolidations and benchmarking.

    4. Take advantage of seamless integration withyour existing transaction systems.

    5. Out of the box web-based and SaaS solution,only departmental structure configuration isrequired. No additional software or hardwareinvestments.

    500% ROI or 100%Customer SatisfactionGuarantee for the first12 months,or money back

    - no small print

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    GMs and Financial Controllers Birds-eye viewWe know your time is valuable, so why spend it searching forinformation or waiting for appropriate reports when you canhave them without asking? PMI delivers an instant overview ofcurrent performance and forecasts in the key areas of yourorganization and quickly focuses in on problem areas. You canat any time drill down to investigate performance issues andtheir causes, easily and quickly.

    Revenue Managers ForecastRevenue & Productivity Forecasting makes it easy for you toincrease your daily forecast accuracy, with less work. PMI helps

    you to predict more efficiently pickups based on currentbooking patterns and segment mix. One great news is that yourmonthly forecasts and yearly budget reporting are just one

    Executive Chefs Food Cost ControlPMI Revenue & Productivity makes it easier for you to takedaily control of your month-to-date food cost, without countinginventory and with a minimum of effort max 10 minutes aday. Dont let the food cost catch you by surprise anymore ortorture yourself during the month not knowing your food costbefore the monthly Profit & Loss statement is distributed.

    Heads of Departments Labor Productivity PlanningHave you ever seen a user-friendly scheduling solution thatfulfills your needs and replaces your Excel-templates? PMIRevenue & Productivity might be the. Based on the feedbacksfrom more than 3 000 department heads using PMI daily forscheduling, we are confident that we have developed a solutionwhich you will make you say wow.

    What is so unique about PMI Revenue & Productivity?

    Each individual module of the solution might not beexclusive; but collectively it is both exhaustive andexceptional. In other words: Simply, it is a collection

    of how the best-in-class managers would approach thedaily challenges related to occupancy, covers, revenueforecasting, food cost control and labor productivityand reporting. Now, the possibility is here for you tohave all your managers applying the best practice inthe field in your own company terms.

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    Explore PMI Planning - A Profit and Loss budgetingand forecasting solution.Is your company still spending endless days per year on budgeting and monthlyforecasting? Is the cost of budgeting and forecasting greater than the outcome?Are you still using spreadsheets for budgeting, forecasting and reporting?

    PMI Planning can be delivered:

    PMI Planning can be delivered:

    For budgeting only, cheapest version;

    For budgeting and forecasting;

    For Profit and Loss complete planning, includes budgeting, forecasting andactual Profit and Loss reporting.

    Innovative & Efficient Approach

    PMI Planning makes it easy for hotels and restaurants to budget and forecastActually you dont budget/forecast anymore the budget/forecast is just afrozen rolling forecast at the time of submission.

    With PMI Plannings centralized, web-based solution, you no longer need to sendout multiple versions of spreadsheets, manage complex consolidations of data, orworry about departments using the most current version of the plan. Alunnecessary manual tasks are eliminated when using PMI Planning. What can beautomated is automated by using different revenue and cost-drivers. So you donthave to worry anymore about amending variables when changing drivers.

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    PMI Planning Features and Benefits

    Intuitive and user-friendly.

    Easy to implement and very customizable.

    No need to install software locally and noadditional hardware or software is required;the only requirement is Internet access.

    The information can be accessed at yourdesktop or via your mobile devices.

    Online submission and consolidation.

    Streamlined workflow with versionhandling, alerts, approvals, rejections,attachments, comments and other practicalfunctionalities.

    Labor cost module can be linked to PMIRevenue & Productivity departmentalscheduling module.

    Automated handling for variable and semivariable costs as well as for revenues thatare correlated to occupancy and/or otherrevenues.

    Makes the cumbersomebudgeting/forecasting process fun, andincreases accountability at departmentaland property level.

    Eliminates todays time consuming and

    labor intensive processes.

    Online monitoring of workflow and Pofitand Loss on departmental, property,regional and headquarter level.

    PMI Planning integrates with your existingaccounting system.

    Exports to Excel and PDF.

    RoT-QaP Reporting on Time and Quality asPromised, no need to say more.

    Implementation Process

    The process depends on whether or not it is a partof PMI Revenue & Productivity implementation.

    Customers who implement PMI Planning alsoimplement PMI Revenue & Productivity. PMIRevenue & Productivity enables all departmentheads to forecast and manage the revenue andlabor productivity on daily basis.

    PMI GoGreen and PMI Task

    PMI GoGreen is specially designed software helpinghotels and restaurants to reduce waste and energy,water and chemicals consumption via dailymonitoring.

    The daily consumption is linked to differentdrivers, such as occupancy, F&B covers, surface orother relevant references.

    The solution works best with an online measuringtool for energy and water; however this is not a

    pre-requisite. The data can then be consolidatedand benchmarked across the group. For moreinformation, contact d2o.

    PMI Task enables department heads to organizedaily and periodic tasks more efficiently forachieving better use of the labor force, as well asobtaining better quality results. The data can thenbe consolidated and benchmarked across thegroup. For more information, contact us.

    Simplicity can only beachieved by those who

    understand complexity;

    competitive advantages canbe achieved by those whosolve complex problems

    with simplicity.

    - d2o

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    About d2o

    d2o is a Norwegian registered company and wasfounded in year 2000 by Otto Lekven(Shareholder), Hoang N. Nguyen (Chairman andShareholder) and Young N. Nguyen (CEO andShareholder) with the working capital of EUR12.000 or USD 18.000 with no additional funding.

    Our talented, experienced employees are thecornerstone on which this successful company hasbeen built. All our employees are co-owners of thecompany. d2os team consists of 20 consultants ofwhich 15 are business specialists and five aretechnology professionals.

    d2o is a business solution provider, that specializesin operational, revenue and productivitymanagement for the hospitality and cateringindustries.d2os vision

    Managing daily business performance should, in asense, be like driving a car by the speedometerand navigator.

    d2os mission

    To eliminate the reporting deadlines, and toprovide decision-makers with meaningful and easilyaccessible information online in an intelligent andhumanized approach.

    To increase customers bottom-line by simplifyingtheir daily revenue and productivity management

    process. We are convinced that leaders who shareand pursue this vision will transform aggravationinto acceleration among their staff.

    d2o Background

    We have broad experience in a variety of fields,and particularly in the catering and hospitalityindustries. Through our academic credentials andprofessional experience in different leadinginternational hotel chains and business companies,we have strong competence in areas such asprocess and performance improvements, IT,learning and financial management.

    Interface Partners

    PMI interfaces with numerous PropertyManagement Systems, Sales & Catering Systems,Point of Sales, Revenue Management Systems andTime Attendance Systems. In the case we donthave interfaces to your source systems; we developthe necessary interfaces with no additionalcharges.

    Some of the major brands PMI has an interfacewith are listed below:

    d2o is a great partner forus, combining business

    consulting expertise basedon their know-how about

    our business and innovativesolutions.

    - Ole-Jacob Wold, CEORica Hotels

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    Hotel Groups and Services

    Our continued emphasis on high level of serviceafter sales has earned us a reputation forexcellence and efficiency. Our goal is to work inpartnership with our clients to help them optimizethe operational management efficiency.

    Hotels and Resorts

    PMI solutions are both affordable and suitable forindependent properties too. PMI allows small andlarge independent properties to streamline theirreporting process like any large hotel andrestaurant groups.

    We have reduced the

    labor costs by 95.000Euros since the

    implementation of PMIfor three months ago.

    - Frode Hofstad,General Manager Britannia

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    Restaurants

    Following is an overview of restaurant groups aswell as independent restaurants, bars and clubswho are enjoying great benefits from PMI solutionsand d2os services.

    d2o is a great partner for hotels and restaurant bysharing their know-how and best practices, which

    they could not access to otherwise.

    PMI is a daily forecasting solution for hotel andcatering organizations

    PMI Revenue & Productivity enables you to increaseyour bottom-line by simplifying your revenue andproductivity management process and empoweringoperational managers to enforce daily management

    discipline.

    PMI Revenue & Productivity aligns departmentalperformance with the propertys financialobjectives. It also increases the participation ofdepartment heads, and their collaboration andaccountability for results by visualizing andbenchmarking their performance in a transparentand innovative way.

    The solution is also an efficient learning platformwhich strengthens confidence in mid and long termplanning. PMI Revenue & Productivity disciplines alldepartment heads to ensure daily focus on forecastaccuracy and resource planning. The ongoinglearning increases operational efficiency anddevelops a durable results-oriented culture in yourorganization.

    Also take advantage of the seamless integration,and eliminate cumbersome manual data inputs,sources of errors and reporting delays.

    d2o understands what ittakes to ensure theircustomers' successful

    results. Their approach is a

    unique combination ofhighly skilled business

    consultants, provenmethodologies, quality

    assurance discipline,knowledge transfer, and anemphasis on rapid results.

    - Rasmus SandnesManaging Director, Dr. Holms

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    Deloitte Technology Fast 50The Deloitte Norway Technology Fast50 Awards is a ranking ofthe fifty fastest growing technology firms in Norway. d2o hasachieved this award for 2007, 2008, 2009 and 2010.

    Microsoft Partner, Gold Independent Software VendorGold Certified Partners are the top level of Microsoft Partners.

    HSMAI

    Service Company of the Year Award d2o is honored with the

    prize The Service Company of the Year 2009 in the category

    Customer Training, Norway.

    Deloitte EMEA (Europe, Middle East & Africa)d2o was ranked company 350 out of 500 in the Technology Fast500 EMEA 2008 Ranking and CEO Survey, Norway.

    d2o Business Achievements

    Dun & Bradstreet AAAThe highest financial reliability rating of AAA from Dun &Bradstreet. The triple-A rating from Dun & Bradstreet assures allcustomers and partners of d2o that they can be confident intheir business dealings with us. d2o has achieved the AAArating for 2005, 2006, 2007, 2008, 2009 and 2010.

    Gazelle CompanyEvery year, the Norwegian business newspaper Dagens Nringslivtogether with Dun & Bradstreet rank the fastest growingprofitable companies in Norway. d2o has achieved this rankingfor 2006, 2007, 2008, 2009 and 2010.

    Rosing AwardYoung N. Nguyen, CEO of d2o, received an honorable secondplace IT-leader of the Years for his great entrepreneurship andachievements. The Rosing Awards are presented each year bythe Norwegian Computer Society to honor the best in Norwegian

    IT. The price is high ranked and enjoys great recognition in theNorwegian IT-community.

    Deloitte EMEA (Europe, Middle East & Africa)d2o was ranked company 435 out of 500 in the Technology Fast500 EMEA 2007 Ranking and CEO Survey, Norway

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    Thank you for taking the time to explore this information. Wewould be delighted to give you more information about PMI as

    well as d2os business consulting and training services, or anyinquiries you might have.

    d2o Headquarter addressSmuget 1P.O Box 522NO-1373 AskerNorway

    www.d2o.biz

    Colorado, North AmericaScott BunceE-mail: [email protected]: +1 970 389 4187

    Florida, North AmericaYoung NguyenE-mail: [email protected]

    T: + 1 (954) 612 5200T: + 47 900 80 123

    Bergen, NorwayKjell GangdalE-mail: [email protected]: + 47 41 66 12 31

    Stockholm, SwedenHenrik GerdinE-mail: [email protected]: + 46 735 12 48 46