PMI Leadership Skills Hayat Mansour & Yasmina Khelifi PMP ... 31/08/2019 · Leadership skills -...
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31st of August 2019
PMI Leadership Skills
Hayat Mansour & Yasmina Khelifi
PMP, Senior Project Managers
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Agenda
• Introduction
• Leadership
• 3Cs: Collaboration, Communication, Culture
• PMI Code of Ethics and Conduct
• Conclusion
• Beyond the webinar
Leadership Skills – Hayat Mansour & Yasmina Khelifi
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. What is Leadership
Leadership skills - Hayat Mansour & Yasmina Khelifi
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4Leadership Skills – Hayat Mansour & Yasmina Khelifi
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5Leadership Skills – Hayat Mansour & Yasmina Khelifi
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3.
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7Leadership Skills – Hayat Mansour & Yasmina Khelifi
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8Leadership Skills – Hayat Mansour & Yasmina Khelifi
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9Leadership Skills – Hayat Mansour & Yasmina Khelifi
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10Leadership Skills – Hayat Mansour & Yasmina Khelifi
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11Leadership Skills – Hayat Mansour & Yasmina Khelifi
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12Leadership Skills – Hayat Mansour & Yasmina Khelifi
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13Leadership Skills – Hayat Mansour & Yasmina Khelifi
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14Leadership Skills – Hayat Mansour & Yasmina Khelifi
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15Leadership Skills – Hayat Mansour & Yasmina Khelifi
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16Leadership Skills – Hayat Mansour & Yasmina Khelifi
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17Leadership Skills – Hayat Mansour & Yasmina Khelifi
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18Leadership Skills – Hayat Mansour & Yasmina Khelifi
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19Leadership Skills – Hayat Mansour & Yasmina Khelifi
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20Leadership Skills – Hayat Mansour & Yasmina Khelifi
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21Leadership Skills – Hayat Mansour & Yasmina Khelifi
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22Leadership Skills – Hayat Mansour & Yasmina Khelifi
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23Leadership Skills – Hayat Mansour & Yasmina Khelifi
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24Leadership Skills – Hayat Mansour & Yasmina Khelifi
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25Leadership Skills – Hayat Mansour & Yasmina Khelifi
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3 Cs:
Collaboration, Communication, Culture
Leadership skills - Hayat Mansour & Yasmina Khelifi
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Leadership skills in PMBOK6
PMBOK6
Leadership skillsp.60 of the English edition
Being visonary
Being Positive and optimitic
Being collaborative
Managing relationships and confllicts
Communicating
Being respectful
Exhibiting integrity and being culturally sensitive
Being credit to others when due
Being a life long learner
Focusing on important things
Having a holistic and systemic view
Being able to aplly critical thinking
Being able to build effective teams
Leadership skills - Hayat Mansour & Yasmina Khelifi
1
2
1
1
2
2
2
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Being collaborative
Leadership skills - Hayat Mansour & Yasmina Khelifi
image: absolutvision.com
• Being collaborative
• Communicating
• Exhibiting integrity and being culturally sensitive
• Being a life long learner
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Collaborative Tools
• Number of tools
• Local constraints
• Confidentiality
• Corporate culture
• Adoption
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Collaborative Tools: some examples
INIT
Padlet, Answergarden
Xmind, Mindmap, free
mind
Klaxoon
Iobeya
WBS
Trello
Leankit
Kanbantool
Bubble plan
EXECUTE
Slack
Jira
Teams
END
Office
Mindmap
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PMI France 13th of June 2019 – CEGOS workshop
Technological
/Geographical
I have removed common tools like
MS Project, Microsoft Office
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Remote Collaboration: some tips
• Emails: low texture
• Video
• Reflexive knowledge
• Communication norms
• What if….
• Celebration
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Being collaborative
Leadership skills - Hayat Mansour & Yasmina Khelifi
• Tools
• Some tips
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Communicating
Leadership skills - Hayat Mansour & Yasmina Khelifi
image: absolutvision.com
• Being collaborative
• Communicating
• Exhibiting integrity and being culturally sensitive
• Being a life long learner
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• “The sender is responsible for the transmission of the message,
ensuring that the information being communicated is clear and
complete, and confirming the message is correctly interpreted.
• The receiver is responsible for ensuring that the information is
received in its entirety, interpreted correctly, and acknowledged
or responded to appropriately.”
Leadership Skills – Hayat Mansour & Yasmina Khelifi
Communicating
PMBOK6 p.371 & 372 of the English edition
SENDER
Encode
Decode
RECEIVER
Decode
Encode
Transmit Message
Ack. Message
Feedback Message
PMBOK6
Research shows
that top project
managers spend
about 90% of their
time on a project in
communicating”
- PMBOK6
Leadership skills
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Communicating
feedback
• SBI Model*
– Situation
– Behaviors
– Impact
• The feedback fallacy**
– Source of truth
– How we learn
– Excellence
Leadership Skills – Hayat Mansour & Yasmina Khelifi
*Emerging Leaders in a Digital Age – INSEAD Online Course – Professor Declan Fitzsimons
**https://hbr.org/2019/03/the-feedback-fallacy?autocomplete=true
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Communicating: some tips
➢ Send a clear agenda in advance
➢ Reformulate
➢ Clarify abbreviations
➢ Summarize
➢ English
➢ Don’t rely on the implicit
➢ Leave space for people to give their inputs
➢ Self awareness
Leadership Skills – Hayat Mansour & Yasmina Khelifi
Linguistic
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Process Communication Model® (PCM)
• Dr Taibi Kahler
• Observe and understand your own behavior
• Understand the behavior of others and know how to
communicate with them effectively
• Analyze conflict and miscommunication and know how to find
resolution and a return to effective communication
• 6 types of personalities
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0 20 40 60 80 100 120
Imaginer
Thinker
Harmonizer
Rebel
Promoter
Persister
Personalities Structure
Imaginer
Thinker
Harmonizer
Rebel
Promoter
Persister
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Communicating
Leadership skills - Hayat Mansour & Yasmina Khelifi
• Sender / Receiver
• Feedback
• Some tips
• Process Communication Model®
The problem with communication is the illusion that it has
been accomplished”
- George Bernard Shaw (1856-1950, Irish author)
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Exhibiting integrity and being
culturally sensitive
Leadership skills - Hayat Mansour & Yasmina Khelifi
image: absolutvision.com
• Being collaborative
• Communicating
• Exhibiting integrity and being culturally sensitive
• Being a life long learner
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The 6-D Model© of national Culture of Geert Hofstede
Leadership Skills – Hayat Mansour & Yasmina Khelifi
• Collectivist
• Individualist (higher percentage on the scale)Individualism
• Small
• Large (higher percentage on the scale)Power Distance
• Feminine
• Masculine (higher percentage on the scale)Masculinity
• Uncertainty tolerant
• Uncertainty avoiding (higher percentage on the scale)Uncertainty avoidance
• Flexhumble (long-term)
• Monumentalist (short-term) (higher percentage on the scale)Long term orientation
• Restrained
• Indulgent (higher percentage on the scale)Indulgence
https://geerthofstede.com/culture-geert-hofstede-gert-jan-hofstede/6d-model-of-national-culture/
➢ Self awareness Cultural
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• https://www.hofstede-insights.com/country-comparison/
• https://www.hofstede-insights.com/country-comparison/india,the-united-arab-emirates/
Leadership Skills – Hayat Mansour & Yasmina Khelifi
Hands-on : the 6-D Model© of Geert Hofstede
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Exhibiting integrity and being
culturally sensitive
Leadership skills - Hayat Mansour & Yasmina Khelifi
• Cultural dimensions
➢ DMPIF cultural diversity and Erin Meyer is one of the speakers.
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Distances
Leadership Skills – Hayat Mansour & Yasmina Khelifi
DISTANCES
Technological/Geographical
Temporal
Linguistic
Cultural
Emerging Leaders in a Digital Age – INSEAD Online Course – Professor Mark Mortensen
➢ Checkup of your project team
➢ Self awareness
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Being a lifelong learner
Leadership skills - Hayat Mansour & Yasmina Khelifi
image: absolutvision.com
• Being collaborative
• Communicating
• Exhibiting integrity and being culturally sensitive
• Being a life long learner
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Lifelong learning
• Online Courses
• PMI Resources
• PMI Chapter
• Volunteering
• Mentorship
• Personal Learning Cloud (PLC) *
– Personalized
– Socialized
– Contextualized
– Tracked and authenticated
Leadership Skills – Hayat Mansour & Yasmina Khelifi
https://hbr.org/2019/03/educating-the-next-generation-of-leadersimage
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Being a lifelong learner
Leadership skills - Hayat Mansour & Yasmina Khelifi
In reality, knowledge is constantly changing, and good leaders
never stop acquiring and assimilating it”
- Reid Hoffmann, Linkedin founder
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PMI Code of Ethics
Leadership skills - Hayat Mansour & Yasmina Khelifi
image: absolutvision.com
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PMI Code of Ethics for any PMI Member
• honesty, responsibility, respect and fairness
• https://www.pmi.org/about/ethics/code
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CONCLUSION
Leadership skills - Hayat Mansour & Yasmina Khelifi
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Leadership Skills: key skills
Leadership Skills – Hayat Mansour & Yasmina Khelifi
https://www.weforum.org/agenda/2019/01/the-hard-and-soft-skills-to-futureproof-your-career-according-to-linkedin/
LIM EMEA Dublin 2019: Session
#222:Effective leadership in
Transformational Times
Key skills for successful projects: 89% of
leadership skills
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Leadership Skills along PMBOK
PMBOK4
Appendix G
Leadership
Team building
Motivation
Communication
Influencing
Decision-making
Political and cultural awareness
Negotiation
PMBOK5
Interpersonal skills
Leadership
Team building
Motivation
Communication
Influencing
Decision-making
Political and cultural awareness
Negotiation
Trust building
Conflict management
Coaching
PMBOK6
Leadership skillsp.60 of the English edition
Being visonary
Being Positive and optimitic
Being collaborative
Managing confllicts
Communicating
Being respectful
Exhibiting integrity and being culturally sensitive
Being credit to others when due
Being a life long learner
Focusing on important things
Having a holistic and systemic view
Being able to aplly critical thinking
Being able to build effective teams
Leadership skills - Hayat Mansour & Yasmina Khelifi
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Leadership skills in PMBOK6
PMBOK6
Leadership skillsp.60 of the English edition
Being visonary
Being Positive and optimitic
Being collaborative
Managing relationships and confllicts
Communicating
Being respectful
Exhibiting integrity and being culturally sensitive
Being credit to others when due
Being a life long learner
Focusing on important things
Having a holistic and systemic view
Being able to aplly critical thinking
Being able to build effective teams
Leadership skills - Hayat Mansour & Yasmina Khelifi
1
2
1
1
2
2
2
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CONCLUSION
Leadership Skills – Hayat Mansour & Yasmina Khelifi
The biggest challenge for the future will be
training and maybe even certifying project
professionals in people skills.
You can teach project management, but
people skills typically require on-the-job
experience and usually some failures along
the way and leadership”
- Michael O’Connor, PhD, PMP, PgMP, PM
Network June 2019
➢ Being Self Aware
➢ Trying and Learning
➢ Keeping on learning
Leadership is a journey not a destination”
- Ian Woodward, INSEAD Professor
Know Thyself” - Socrates
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Beyond the webinar
Leadership skills - Hayat Mansour & Yasmina Khelifi
image: absolutvision.com
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Leadership
• Harvard Business Review: if you do not have a subscription you can read a
number of limited articles per month
• PM Networks July 2019 page 45
• INSEAD Online Course – Emerging Leaders in a Digital Age
• https://knowledge.insead.edu/blog/insead-blog/leadership-is-a-journey-not-
a-destination-7581
• https://knowledge.insead.edu/blog/insead-blog/the-three-altitudes-of-
leadership-7541
• Watch this TEDx Talk by Professor Woodward on the Altitudes:
https://www.youtube.com/watch?v=tEGcPExBl_8
• https://knowledge.insead.edu/leadership-organisations/the-powerful-
drivers-and-blockers-of-leadership-12086 and you can retrieve the
exploration tool here: http://www.driversandblockers.com/
Leadership Skills – Hayat Mansour & Yasmina Khelifi
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Communication
• Harvard Business Review
• Nine Lies about work Podcasts: https://freethinkingleader.org/
• INSEAD Online Course – Leadership Communication with Impact
• Process Communication Model®
https://www.processcommunication.eu/phone/what-is-pcm.html
https://www.youtube.com/watch?v=bPNozIMNyFM
– Contact for training/certification: Heather Cuccias
https://www.linkedin.com/in/heather-cuccias-072776141/
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The 6-D Model of Geert Hofstede
• https://geerthofstede.com/culture-geert-hofstede-gert-jan-
hofstede/6d-model-of-national-culture/
• Slides about each dimension https://geerthofstede.com/training-
consulting/online-lectures/
• https://www.hofstede-insights.com/country-comparison/
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Good things happen
when you join PMI UAE chapter!
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Questions & Answers
Leadership skills - Hayat Mansour & Yasmina Khelifi
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