Pm Concepts Part i i

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    Copyright 2003 Terry Chambers. All Rights Reserved.

    Minnesota Chapter

    of the

    Project Management Institute

    Project Management Concepts

    Part II

    Chapter That Cares

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    Agenda

    Where does the people part come in?

    How can we focus the energy of our teams?

    Whither the high performance team?

    What are your issues?

    What works?

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    What is a Project?

    For most of us, our formal education has concerned itself with the

    Hard part.

    The HARD part is easy!

    Its the SOFT part that is hard?

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    Some Ideas

    Create a positive work model

    Focus energy positively

    Ask effective questions

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    How do we develop a

    positive work model?

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    For some reason we have a tendency to use

    this approach to improving a situation or

    solving a problem:

    Look for what is wrong or broken.

    Point it out and hope someone else fixes it!

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    What if our approach was to:

    Look for and celebrate what is going welland try to do more of it?

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    Some questions you might ask when problem

    solving:

    What have we been doing right related to thisproblem?

    If things were going perfectly, what would be

    going on? What do we have to do more of or better to

    get us to this ideal state?

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    Positive and Negative Thought Patterns

    At any moment we can have positive or

    negative thought patterns running through

    our mind.

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    How we primarily focus our thought patterns will

    directly effect how we focus our energy and

    cause us to be proactive or reactive in our

    thinking.

    Proactive or Reactive Thinking

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    Your Thoughts

    If you THINK you CAN

    You probably CAN!!!

    If you THINK you CANTThere is NO WAY in Hell you will!!!

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    Reactive

    thinking

    Reasons

    (why, why,why,..)

    Whats not working,

    whats wrong.

    How to fix it.

    Proactive

    thinking

    Results

    Whats working,

    whats right.How to make it even

    better.

    How DO You Think

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    The Team Sponsor

    Reactive thinkerssee change or crisis as

    danger

    Proactive thinkerssee change or crisis as

    opportunity

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    Team Leader Role

    Both views are right

    which view you take will have a profound

    effect on your energy level

    Even when given as negative view you can

    describe it as positive and get rather thanlose energy

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    Functional Manager Role

    By under-

    standing this

    Can still be the same

    number of negatives,

    they just arent as big!

    You can do this

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    The Key

    The leader doesnt need to know all the

    answers

    the leader only needs to know the questionswhich are effectivein helping others to

    discover the answers they already have

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    Questions which can be answered without the

    possibility of making a mistake throw our

    switches into an on position and allow us to

    apply our intuition. Questions in this form arecalled

    Effective Questions

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    Your intuitive mind will be dormant until

    engaged by Effective Questions.

    Effective Questions are any positive questionswhich allow you to explore your feelings,

    examine patterns, and develop ideal solutions

    from the integration of many parts.

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    thus,

    Effective Questionsare

    right brained questions.

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    Ask whatand how, not why if emotions are

    involved.

    The whyquestions move us to the left side ofour brain and can cause us to limit our

    response to logical answers.

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    What is already working?

    What specifically causes it to work?

    What is our vision/goal/objective?

    What would be the benefits to the customers,

    organizations and you of reaching your goal?

    What specifically can we do more of, better or

    differently to begin to move toward our goal?

    Some Effective Questions

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    The 5 Key Team Management Variables

    The Hard partThe Soft part

    Function

    Quality

    Schedule Effort

    People(Process, Productivity)

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    People!

    People must still

    perform the

    Work!

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    The fifth key team variable has to do with

    the Soft part

    People

    Energy

    Level

    Culture

    Feelings

    Skills Focus

    Personality

    Values

    Experiences

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    Excersize

    As a team, take 15 minutes and identify:

    1. What do you feel are the key dimensions,

    characteristics, Attributes of a highperforming Team?

    2. What is it that makes a team highperforming?

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    Dimensions of a High Performing Team

    Clear and elevating goals

    Results driven structure

    Competent team members

    Unified commitment

    Collaborative climate

    Standards of excellence

    External support and recognition

    Principle leadership

    Carl Larson, Teamwork

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    The Organization Behind the Profession

    Project Management Institute (PMI)

    Not-for-profit professional association

    Established 1969

    Over 90,000 members in 120 countries 200+ chartered chapters

    36+ chartered Specific Interest Groups (more

    pending)

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    PMI Advances the PM profession by:

    Maintaining project management standards

    and PM certification

    Facilitating project management education

    Advancing the state-of-the-art PM research

    Serving as a repository for PM information

    Acting as an information distribution forum

    Establishing a code of ethics for practitioners

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    PMI Minnesota Chapter

    Minnesota membership exceeds 2000

    Minnesota chapter in top 10 worldwide

    Minnesota chapter is one of the most active

    chapters in the country Winners of the following national 2001 awards:

    Chapter of the Year Award (5+)

    Chapter Sponsor/Mentor Award

    Chapter Sustained Superior Performance Award Chapter Professional Development Award for

    Exceptional Activities

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    Community Project Coaching

    Program Objective:

    Provide PMI-MN members with opportunities to servethe community by coaching project managers of local

    community organizations

    give something back

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    Coaching Not Leading

    Volunteers in the program assist the project

    manager(s) for the non-profit community

    organization

    Project managers of the non-profit communityorganization leadand manage the project

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    Community Project Guidelines

    Short duration projects (< 6 months)

    Project related to organizations purpose

    Clearly identified project participants (e.g.

    sponsors, project manager(s), etc)

    CPC services should not complete against

    providers of for-profit project management

    services

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    How do I Get Coaching Help?

    Contact Management Assistance Program for

    Nonprofits (MAP)

    Amy Wagner

    651-632-7237

    [email protected]

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    PM References on the Web

    Project Management Institute (PMI)Project Management Body of Knowledge(PMBOK)

    National: www.pmi.org

    Minnesota Chapter: www.pmi-mn.org

    The Project Management Forum: www.pmforum.com

    International Project Management Association: www.ipma.ch

    The Project Management Center: www.infogoal.com Project-Manager: www.project-manager.com

    www.projectconnections.com

    www.gantthead.com

    Software Program Managers Network: www.spmn.com

    Risk Management Internet Services: www.rmis.com

    www.riskworld.com/websites www.riskreports.com

    Software Engineering Institute (SEI)Carnegie Mellon University

    Capability Maturity Model (CMM): www.sei.cmu.edu

    IEEE Computer Society: www.computer.org

    http://www.pmi.org/http://www.pmi-mn.org/http://www.pmforum.com/http://www.ipma.ch/http://www.infogoal.com/http://www.project-manager.com/http://www.projectconnections.com/http://www.gantthead.com/http://www.spmn.com/http://www.rmis.com/http://www.riskworld.com/websiteshttp://www.riskreports.com/http://www.sei.cmu.edu/http://www.computer.org/http://www.computer.org/http://www.sei.cmu.edu/http://www.riskreports.com/http://www.riskworld.com/websiteshttp://www.rmis.com/http://www.spmn.com/http://www.gantthead.com/http://www.projectconnections.com/http://www.project-manager.com/http://www.project-manager.com/http://www.project-manager.com/http://www.infogoal.com/http://www.ipma.ch/http://www.pmforum.com/http://www.pmi-mn.org/http://www.pmi-mn.org/http://www.pmi-mn.org/http://www.pmi.org/
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    Some Good PM Books

    Getting the Job Done!W. Alan Randolph and Barry Z. Posner

    Project Management As If People MatteredRobert J. Graham

    The People Side of Project ManagementRalph L. Kliem and Irwin S. Ludin

    Enlightened LeadershipEd Oakley and Doug Krug

    Team TalkAnne Donnellon

    TeamworkCarl Larson and Frank LaFasto

    Creating an Environment for Successful Projects - Randall England and Robert J. Graham

    Information Technology Project ManagementKathy Schwalbe

    A Guide to the Project Management Body of KnowledgeProject Management StandardsCommittee2000 Edition

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    Minnesota Chapter

    of the

    Project Management Institute

    Thank You!

    Chapter That Cares