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Sponsored by

WyoTech-Daytona Campus - Ormond Beach, Florida

January 13-15, 2017

Howard Johnson Inn & Suites at Destination Daytona

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About The National Marine Service Expo

Now under the management of MCTINA, the long-time education division for

the Association of Marine Technicians, NMSE is being held for the 25th year.

NMSE has been dedicated to marine service and has been held annually in

Florida since 1992. As the only service-oriented training event in the marine

industry that trains technicians already employed, it provides valuable update

technical and management training for service professionals interested in

advancing their careers. NMSE technical training workshops are ideal for

workers who require training on specific systems, or technicians needing to

stay abreast of advancing technology who cannot take time off to attend

school full time. All attendees receive a certificate of completion and course

credits that will be applied toward the NEW AMTECH (Alumni of MCTINA

Technicians) Specialist Program in their chosen area of Outboard or Inboard

- I/O.

This year MCTINA is adding a new service management series to help you

improve your CSI and to help make your service department more profitable.

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Table of Contents

Technical Workshop Course Descriptions ................................................ 4 – 5 Management Workshop Course Descriptions ............................................... 6 New AMTECH (Alumni of MCTINA Technicians) Specialist Program .............. 7 Hotel Information and Directions to Hotel and School .................................. 8 NMSE Course Fees ......................................................................................... 9 Workshop Registration Form ....................................................................... 10 Individual Tuition Registration Form for Annual Support ............................. 11 Business Tuition Registration Form for Annual Support............................... 12

Contact Us

Questions about NMSE? Contact Joe De Marco joe@mctina.org

MCTINA • 513 River Estates Parkway • Canton, GA 30115

Phone: 770-720-4382 • Fax 770-720-4329 • www.mctina.org

Cancellation Policy:

100% 30 days or more ● 50% 15-29 days ● 0% less than 14 days

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NMSE ’17 Technical Training Workshop Descriptions

OUTBOARD TRAINING (OB Series)

OB-302 Outboard 4-Stroke Systems Technology FRIDAY & SUNDAY This course is designed to teach the basics of four-cycle gasoline outboard theory as well as the terminology, measuring instruments, special tools and diagnostic software necessary for work on these engines. Extensive hands-on labs will be used during this course. This course is presented by Mark Kramer and Sean Hill. Mark Kramer is a master technician for diesel, automotive and marine with more than 20 years experience. His extensive experience covers all combustion engines and electrical systems, as well as DFI, EFI, engine diagnostics, and engine rebuilding for high performance engines. A member of the Deep South Racing Assoc., Mark was High Point Champ, High Point Runner Up and Outstanding Sportsman from 2000-2005. Mark also teaches classes at the CDI Electronics ignition school. Sean Hill has over 30 years experience in electronics and more than 20 years in the boating industry. He’s a former EFI engineer for CDI Electronics and has taught MCTINA classes as well as teaching courses at the CDI Electronics ignition school. OB-E01 Evinrude E-TEC Outboard DFI Technology SATURDAY In this course students will understand the theory of the fuel, oiling, and electrical systems used on Evinrude E-TEC outboard motors. Students will learn maintenance procedures and complete basic system analysis tasks. Students will use diagnostic software for retrieving trouble codes, and view the process for updating engine software and changing injectors. Students taking this class should have basic knowledge of two-stroke and direct fuel injection outboard systems. Upon completion of this class you will be able to service and complete basic troubleshooting procedures on Evinrude E-TEC outboard motors. The instructors for this course are Mark Kramer and Sean Hill. See above for bios. OB-E02 Yamaha Engine Maintenance and Service SATURDAY & SUNDAY This course will improve your skills in servicing and diagnosing Yamaha two and four-stroke engine systems. Included will be the operation and fundamental troubleshooting procedures for HPDI (High Pressure Direct Injection) and four-stroke EFI fuel and electrical systems. VVT (Variable Valve Timing) operation, servicing and troubleshooting will also be covered. The latest Yamaha Technical Bulletins will be reviewed that relate to 2 and 4 stroke engine system issues. This course is taught by Mark Taylor, instructor for WyoTech Daytona. OB-E03 Mercury Verado Maintenance and Service SATURDAY This course will give you the confidence and knowledge you need to start taking Mercury Verado engines into your shop for maintenance, service and troubleshooting. Items covered include engine specifications, theory of operation, operating ranges, engine component locations, service procedures, special tools, maintenance and service, parts manuals, troubleshooting strategies, fault codes, break-in procedures, and common failures, FSM functionality, supercharged intake system, and do's and don'ts. The instructor for this course is Dave Marsh, Marsh Harbor Marina, Palmetto FL. Dave has been in the marine industry since 2000 and he is a Certified Mercury Verado Specialist with 9 years of field experience with the Verado since its inception in 2005. OB-E04 Mercury Optimax Maintenance & Troubleshooting FRIDAY & SUNDAY This course will sharpen your existing Optimax maintenance and troubleshooting skills. It is designed to bring you to the next “level” after completing OB-301, Outboard DFI. Items covered include engine specifications, theory of operation, diagnosing of the air/fuel delivery systems, operating ranges, engine component locations, maintenance/service procedures, special tools, troubleshooting strategies, fault codes, break-in procedures, common failures, service bulletins as well as do’s and don'ts. The instructor for this course is Dave Marsh, Marsh Harbor Marina, Palmetto FL. Dave has been in the marine industry since 2000 and he is a Certified Mercury Optimax Specialist with 14 years of field experience with the Optimax engine.

OB-E05 Honda Maintenance and Troubleshooting SATURDAY & SUNDAY In this course we will examine the popular Honda 225 horsepower four stroke engine. The course will cover many routine maintenance items as well as items that if done as “Predictive Maintenance” will allow for many years of trouble free service. There are some items that are similar to other outboard engines but require a different approach to traditional maintenance and troubleshooting procedures. Computerized software reports as well as typical sensor values will be discussed. A series of “real world issues” will be presented and class participation is encouraged. Upon completion of this course you should feel more confident in working on the Honda line of outboards. Students

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should be familiar with four stroke outboard operations. The Instructor for this course is John Bernier, Marine Systems Instructor for IYRS School of Technology (International Yacht Restoration School). JB has been an instructor for MCTINA for ten years covering both outboard and inboard systems.

INBOARD TRAINING (IO Series)

IO-202 Marine EFI Sterndrive and Inboard 2001 to Current Systems SATURDAY This class covers Mercruiser ECM and PCM 555 systems for a better understanding of how to properly diagnose using scan tools and other diagnostic equipment. Also other related components will be covered including ignition systems, fuel systems and sensors to help the technician with testing methods for proper repairs the first time, along with proper maintenance, Other topics covered will be in-depth system failures including ECM failures and how to determine what is the best repair for the boat owner, plus how to prevent further failures. Other in-depth topics will be covered including aftermarket stand alone EFI systems, plus fuel injectors, testing and flow testing do's and don'ts. The course will also show how a technician can pin point whether the problem is with the fuel injectors themselves. The last part of the class will discuss the current marine fuel injection systems and where it is heading in the future. The instructor for the course is John Mosetti, owner of Boats Unlimited, Manufacturing Lavey Craft Custom Performance Boats and Member of AERA Engine Builders Association. IO-E05 Install & Service Bravo, Alpha Drives and Transom Assembles SATURDAY & SUNDAY This course will cover the installation and servicing of Bravo 1,2,3 and its transoms assemble. The course will also highlight the service of the Alpha drive. With the Alpha drive its important to understand that although the Mercruiser Alpha drive can be replaced with aftermarket drives for less money, they too will need servicing that require the same service tools. During this course the instructor will concentrate on the problem areas that are typically found in the field, and he will discuss the service bulletins that pertain to correcting these problems. This course will also cover the proper installation and service of the transom assembles. Students will also learn shifting, cooling and corrosion problems associated with the drive system, along with important preventive maintenance. The Instructor for this course is Bob Hoard, former Marine Instructor at Oakland Tech Center in Pontiac, MI. and former Mercury and Mercruiser instructor IO-E06 Marine Catalyst Systems SUNDAY This class will cover gasoline marine catalyst systems and all the related systems. Topics covered will start out with the benefits of having a catalyst system in marine applications and the problems that can arise with marine catalyst systems. System components will be covered in-depth, along with proper maintenance, winterization and summerization. Also covered will be in-depth diagnostics along with current scan tools and testing equipment to help the technician understand how to perform proper repairs. This class is for technicians who never had any Catalyst training for OEM marine applications or who had brief overviews and very basic training about marine catalyst engines. This course would be ideal if you plan on working on these systems, or if you have seen a few marine catalyst engines per year, and you want to further your knowledge and grow this end of your service work. The instructor for the class is John Mosetti, see above for bio.

TECHNICAL SKILL SET TRAINING (SS Series) SS-102 Marine Electrical Systems Troubleshooting (Prerequisite Course) SATURDAY & SUNDAY Finally, understand how electricity works! This course provides students with the proper fundamental knowledge and theory of electricity and how it interfaces with marine systems. Topics to be covered are: basic DC electricity theory; ohm's law; magnetism; wire sizing; parallel and series circuits; batteries; basic wiring; switching devices; isolators; battery combiners; advanced battery systems; typical 20 foot boat wiring layout; understanding multimeters and other test equipment and hands on advanced troubleshooting techniques using circuit simulators. ABYC specifications are discussed throughout the course. Conrad Kreuter, Kingsborough Community College in Brooklyn, NY is the instructor for this course. SS-103 CAN Bus Systems Technology (Prerequisite Course) SATURDAY & SUNDAY Today’s hottest technology for both engine and boat system control is CAN Bus technology. CAN Bus is the new central nervous system (communication network) for modern marine systems and is used by virtually all engine manufacturers and most production boat builders. This technology allows the operator to observe and control the propulsion system, electronic navigation, and other systems such as fuel and water tanks. As complex as it sounds, the built-in diagnostics simplify the use and diagnostics of the CAN Bus system. This course will explain the architecture of the CAN Bus, how it works and the various versions used today. Not all CAN Bus systems are the same or compatible. Hands-on experience with a simplified CAN Bus system is used. Will Smith former WyoTech instructor now with Marine Engineering Group LLC is the instructor for this class.

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MCTINA SERVICE MANAGEMENT SERIES

MCTINA is happy to announce a new management training series. We know you know your stuff when it comes to the technical side of your business, but if you are in charge of your businesses profit and loss, how good are you? In the competitive business world we live in, you had better be at the top of your game, if you want to succeed. These new service management courses will provide you with the needed foundation to operate your business more profitably. Be sure to sign up for this series and learn from one of the most renowned trainers in our industry, Valarie R. Ziebron. Valerie Ziebron’s background is steeped in the service and parts industry. Starting in the automotive industry, she expanded into technology, retail, real estate, motorsports, and marine. Ziebron’s clients include: Chrysler, General Motors, Shelby American, Yamaha, Eastman Kodak, IPIX, Ruritan, AMTECH, Regulator, Pursuit, and many others. She has delivered more than 10,000 presentations domestically and internationally and has worked with over 3,000 dealerships big and small, specializing in family run organizations. Her belief is in creating a comfortable and engaging learning environment that focuses on real world solutions. Valerie has been presenting for over two decades with her mantra of: Educate, Motivate, and Entertain. “Special Thanks to the many dealership personnel who have participated in my workshops through the years. You have provided insight, relevance and countless best practices. Your thoughts and ideas energize our programs and continue to raise the bar in profitable, proactive service excellence.”

Valarie For more on these workshops, view the online video by visiting www.valerieziebron.com MT-ES01 The Master Service Advisor Workshop FRIDAY The Service Advisors job can be one of the most difficult at the dealership. The best advisors know how to support the challenges of the job with efficient processes that nurture relationship building with their customers. This module will look at what lessons can be learned by these top advisors. Their mindset, their tools and their habits are all things that can be modeled to improve CSI, profitability results and job enjoyment. MT-ES02 The Profitable, Proactive Shop SATURDAY This content rich workshop looks at what can be done to flip the switch from reactive business practices. Being proactive builds customer loyalty, saves you money, time and makes the work more manageable. We will look at what needs to happen every step of the way to ensure things are being fixed right the first time: scheduling, write up, parts procurement, customer communication, repair, quality control and delivery. We will also break down the six most important shop numbers and share how they can be easily and quickly tracked to monitor the health of your shop. MT-ES03 Building Your Service Dream Team SUNDAY There is only so much you can do on your own. To really grow your business, you need do build a really strong team. This workshop will provide you with easy to apply best practices being used by successful shops of all sizes to find, attract and retain quality workers. If you've been struggling finding good techs or other key shop staff, you won't want to miss this workshop.

Propane Outboard FRIDAY & SATURDAY Business Opportunity (FREE CLASS)

Are you interested in become a authorized marine engine dealer and improve your management skills?

Have you ever thought about becoming a marine dealer for an engine line only to find out the setup investment was out of reach?

Although you could afford to become a authorized dealer you found out your territory was already covered?

Did you ever feel you could serve as a service-only dealer only to find out the manufacturers just weren’t interested?

Now, through Lehr propane outboard engines, a leader in alternative fuel for boating, these obstacles have been removed. As the maker of the industry’s first propane propelled outboard engines, Lehr is offering a unique opportunity for you to become an authorized engine dealer and/or service-only dealer. This free course will not only teach you the ins and outs of how the Lehr propane engine works and you will learn how to trouble the motor, but more importantly, the instructor will show you how you can become a authorized dealer and make money with very little investment. Find out how a very small upfront investment, unlike other engine manufacturers, will help jump start your business to higher profitability.

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In addition to the course credits received from taking MCTINA training during NMSE ’17, all students who have taken MCTINA training courses within the last five years (Jan. 2012 to the present) will also receive credit toward their specialist path of choice. Once the required numbers of credits are successfully completed students will qualify to take the final exam to gain AMTECH recognition in the following specialties:

• Outboard Engine Specialist • Inboard I/O Engine Specialist • Advanced Systems Specialist (combines both OB and Inboard)

Alumni of MCTINA Technicians Specialist Course Designations

Qualified courses are identified by the specialist prefix designation, i.e. OB followed by the course number, i.e. 201, 302, followed by the number of hours, for example OB302-08. These course credits count toward specialization. Elective courses are designated with the letter ‘E’ i.e. SSE-02-08. Although elective courses are not required for specialist

recognition, the credit hours you gain from these courses will count toward specialization, and will help in your overall knowledge of that specific area of specialization. All elective courses are strongly recommended.

AMTECH SPECIALIZATION COURSE REQUIREMENTS Prerequisite Courses for all categories

SS101-08 Principles of Troubleshooting SS102-08 Electrical Systems; Troubleshooting and Theory SS103-08 Can Bus System Technology 24 hours Total hours of prerequisite training required

Required Courses for each category OUTBOARD SPECIALIST INBOARD I/O SPECIALIST

OB101-08 OB Systems Troubleshooting IO101-08 Inboard I/O Engine Systems OB102-08 OB Electronic Ignition & Diag. Software IO102-08 Sterndrive Sys. Troubleshooting & Repair OB103-08 OB Rigging and Installation IO201-08 Advanced Inboard EFI Technology OB201-08 OB EFI Technology IO301-08 Inboard Transmission - ZF & Borg Warner OB301-08 OB DFI Technology IO303-08 Alpha, Bravo Systems and Servicing OB302-08 OB 4-Stroke Technology IO304-08 Inboard Computerized Diagnostic Equip. OB304-08 OB Computerized Diagnostic Equipment IO401-08 Analyzing Sterndrive Engine Failure 56 hours Total hours of Outboard required 56 hours Total hours of Inboard I/O required

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LODGING

Primary Hotel for NMSE ’17

Howard Johnson Inn & Suites at Destination Daytona 1635 N. US 1 ● Ormond Beach, FL 32174 ● 877-498-1500

Rate: $80.00 plus tax per night for Single/Double Ask for the special MCTINA Discount when making your reservations

for the National Marine Service Expo ‘17

SPECIAL DISCOUNT RATE OF $80 PER NIGHT REGISTRATION CUT OFF DATE IS DECEMBER 15, 2016

Please note: There are a number of other hotels located on US 1 at reasonable rates if

you would like to choose an alternate hotel ________________________________________________________________________________________

Directions to Howard Johnson Inn & Suites at Destination Daytona From Orlando International Airport: Exit airport on 528 (Beeline) going west to Fla. 417 Take 417 north toward Sanford to I-4 Take I-4 East toward Jacksonville to I-95 Take I-95 North to US-1 exit (Exit 273)

Exit ramp will loop around into US-1 facing south Turn right on US-1

Go past I-95 southbound exit ramps Turn right into the Destination Daytona complex

The Howard Johnson Inn and Suites at Destination Daytona is on the right From Daytona Beach International Airport:

Keep right at fork on Catalina Drive Turn right onto Midway Avenue

Turn left onto US-92 W. International Speedway Blvd. Merge onto I-95 North toward Jacksonville Go approximately 12 miles to US-1 exit (Exit 273) Exit ramp will loop around into US-1 facing south Turn right on US-1

Go past I-95 southbound exit ramps Turn right into the Destination Daytona complex The Howard Johnson Inn and Suites at Destination Daytona is on the right To WyoTech Campus:

From Destination Daytona Hotel: Take the complex road north away from US-1. Road will dead end into Destination Daytona Lane. Turn right (road becomes I-95 west access road), WyoTech Campus is located on the left (1 mile from the hotel). From US 1: Continue past the hotel entrance on N. US-1 and turn right at the next intersection. Destination Lane will become I-95 west access road, WyoTech Campus is located on the left.

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COURSE FEES Cancellation Policy: 100% 30 days or more • 50% 15-29 days • 0% less than 14 days

Technicians have four options to register for NMSE ’17 training 1) Pre-register your tuition with annual support for MCTINA by November 30, 2016 and

receive a 50% discount on training (more if registering multiple technicians from same company). This level of support includes online access to MCTINA educational forums for one year.

2) Current MCTINA Online Contributors can register for training at a discount of 25%. 3) Pre-register your tuition for NMSE ’17 TRAININ ONLY by November 30, 2016 and receive a 25%

discount on training (more if registering multiple technicians from same company). 4) Register for NMSE ’17 TRAINING ONLY after November 30, 2017 at the regular cost for training.

REGISTRATION FOR INDIVIDUAL TECHNICIANS Pre Register Tuition with annual support for MCTINA Pre Registration Tuition includes access to MCTINA Online Education Forums for one year - $450.00

• Note: $150 of this tuition is to support the MCTINA online forums and it is a tax-deductible • $300 of your tuition is a tuition credit toward your next MCTINA training session

and represents a 50% discount off the regular cost of MCTINA training. • As a pre-registered students all course tuition for NMSE ’17 are $300 per class • Your tuition credit(s) is good for up to two years in the event you cannot attend NMSE ‘17 • Failure to use this non-refundable tuition credit for training by NMSE ’18 will be donated to

MCTINA as a tax-deductible contribution. • Advanced pre-registration below is for one class. All other courses are at the same fee. • MCTINA pre-registered tuition student course fee ..................................... $300 per class

Registration for Current Online Contributors (25% discount) .............................. $450 per class Pre Registration Tuition for NMSE TRAINING ONLY if registered by 11/30/16 ..... $450 per class Pre Registration Tuition for NMSE ’TRAINING ONLY after November 30, 2016 .... $600 per class

BUSINESS REGISTRATION FOR MULTIPLE TECHNICIANS FROM SAME COMPANY

Pre Register Tuition with annual support for MCTINA Pre Registration Tuition includes access to MCTINA Online Education Forums for one year - $ 150.00

Plus the total of registration for the number of students being pre-registered…………………$______ • Note: $150 of this fee is to support the MCTINA online forums and it is a tax-deductible • The remainder of this tuition is a credit toward your next MCTINA training session

and represents more than a 50% discount off the regular cost of MCTINA training. • As pre-registered students all courses for NMSE ’17 are locked in at the registration amount

per class listed below which is based on the number of technicians registered. • Your tuition credit(s) is good for up to two years in the event you cannot attend NMSE ‘17 • Failure to use this non-refundable tuition credit for training by NMSE ’18 will be donated to

MCTINA as a tax-deductible contribution. • Advanced pre-registration below is for one class. All other courses are at the same fee.

Two technicians $275 each per class Total ............................................ $550 Three technicians $250 each per class Total ............................................ $750 Four or more technicians $225 each per class Total ............................... $900 or more

If registering for annual support for online forums please add $150 to the above total amount

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January 13-15, 2017 WyoTech – Daytona Campus • 470 Destination Daytona Lane • Ormond Beach, FL • 32174

Please print clearly and use one registration form for each person attending White boxes indicate course IS available - XXXX indicates course is NOT available

Please print clearly and use one registration form for each person attending Cancellation Policy: 100% 30 days or more • 50% 15-29 days • 0% less than 14 days

INDIVIDUAL REGISTRATIONS – IF YOU ARE NEW TO MCTINA PLEASE SUBMIT INDIVIDUAL FORM ON PAGE 11 WITH NMSE FORM I am registering as an individual technician I currently have a MCTINA tuition credit. Please register all additional NMSE ’17 courses at the rate of ......... $300 each Please pre-register my tuition as an annual supporter for $450. All courses for NMSE ’17 are ........................ $300 each As a current MCTINA online contributor please register me at the 25% discount rate for all courses for ........ $450 each Please register me for NMSE ’17 TRAINING ONLY. I am registering before Nov. 30 – all courses are .............. $450 each I am registering after Nov. 30. Please register me for NMSE ’17 training – all courses are................................ $600 each For new annual supporters add $150 to training total Total # of NMSE ’17 courses ____ @ $______ = $______ BUSINESS REGISTRATIONS–IF YOU ARE NEW TO MCTINA PLEASE SUBMIT BUSINESS FORM ON PAGE 12 WITH NMSE FORM I am registering multiple technicians for training: 2 techs $275 3 techs $250 4+ techs 225 For new annual supporters add $150 to training total Total # of NMSE ’17 courses ____ @ $______ = $______ Your Name ___________________________________ Organization ___________________________________________ Address __________________________________________ City ___________________________ St. ____ Zip _________

Telephone ________________________Fax ____________________ Email Address ______________________________

Payment Method: Check No. ________ Payable to MCTINA in the amount of $________

Credit Card in the amount of $ ________

Credit Card Number _______________________________________ Exp ___/ ____ Sec. _______ Billing Zip ___________ Name on card _______________________________________________________________________________________ Signature (Required) _________________________________________________________________________________

REGISTRATION FORM Course # Workshop Titles FRIDAY

13th SATURDAY 14th

SUNDAY 15th

OB-302 Outboard 4-Stroke Systems Technology – M. Kramer / S. Hill XXXX

OB-E01 Evinrude E-TEC DFI Technology – Mark Kramer / Sean Hill XXXX XXXX

OB-E02 Yamaha Engine Maintenance and Service – Mark Taylor XXXX

OB-E03 Mercury Verado Maintenance and Service – Dave Marsh XXXX XXXX

OB-E04 Mercury Optimax Maint. & Troubleshooting– Dave Marsh XXXX

OB-E05 Honda Maintenance and Troubleshooting – John Bernier XXXX

IO - 202 Marine EFI for Sterndrive & Inboard- 2001 to Current- John Mosetti XXXX XXXX

IO - E05 Install & Service Bravo, Alpha Drive and Transom – Bob Hoard XXXX

IO - E06 Marine Catalyst Systems – John Mosetti XXXX XXXX

SS-102 Marine Electrical Systems Troubleshooting – Conrad Kreuter XXXX

SS -103 CAN Bus Systems Technology – Will Smith XXXX

MT-ES01 The Master Service Advisor Workshop – Valarie Ziebron XXXX XXXX

MT-ES02 The Profitable, Proactive Shop – Valarie Ziebron XXXX XXXX

MT-ES03 Building Your Service Dream Team - Valarie Ziebron XXXX XXXX

FREE Lehr Propane Outboard Business Opportunity – FREE COURSE XXXX

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