Platforms for the Future of Work, Roger Dickey, Gigster
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Transcript of Platforms for the Future of Work, Roger Dickey, Gigster
![Page 1: Platforms for the Future of Work, Roger Dickey, Gigster](https://reader034.fdocuments.us/reader034/viewer/2022051503/58705a621a28aba2118b6557/html5/thumbnails/1.jpg)
Platforms for theFuture of WorkRoger Dickey CEO, Gigster
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How will technology transform work?
Future of work
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Services economy: $13.6T
Finance & Insurance
Healthcare
Professional Services
Information
Transport & Warehousing
Real Estate
Utilities
Recreation
Education
$4T
$2.2T
$1.7T
$1.4T
$940B
$820B
$600B
$254B
$66B
Knowledge
Physical
Future of work
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Professional services: $1.7TComputer Systems
Legal
Consulting
Engineering
Accounting & Tax
Scientific
Architecture
Design
$370B
$280B
$270B
$200B
$180B
$140B
$70B
$20B
Future of work
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$20 $20,000
Future of work
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Services 1.0 Services 2.0Cost:
Distribution:
Delivery Time:
Business Impact:
Ease of Automation:
Low
1 : 1
Short
Low
Easy
Cost:
Distribution:
Delivery Time:
Business Impact:
Ease of Automation:
High
1 : Many
Long
High
Hard
Future of work
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How work will change
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• Curated• Distributed networks• On-demand• Data-optimized
Services of the future are…How work will change
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Start Project
Push button, file lawsuit.
How work will change
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Start Project
Push button, do taxes.
How work will change
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Start Project
Push button, build blueprints.
How work will change
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Start Project
Push button, get software.
How work will change
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Freelancers AI tools
Work platform of the future
0 10 20
YEARS
How work will change
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Today, people do work
Planning Design Build
How work will change
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Tomorrow, machines help
Planning Design Build
How work will change
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Over time, they do more
Planning Design Build
How work will change
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Basic history of workHow work will change
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Basic history of work
• Human in the loop• Human does micro-work• Machine assists human
How work will change
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Client wants a tax deduction on maid services. Home is also used for work. Ok?
$1400.00John A.
Work interfaceHow work will change
ASK ABOUT SPACE ALLOCATION YES
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New partner wants full indemnification. What should we say?
$2500.00Mindy H.
How work will change
Work interface
NEGOTIATE FOR $4M CAP ACCEPT REJECT
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LOGIN PROFILE PAGES
Which feature should the developers build first?
$1250.00Sarah H.
How work will change
Work interface
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Freelance marketplaces
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Freelance marketplaces
50% by 2025
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Freelance marketplaces
How to attract the best?Create the best place to work.Attract the best freelancers.Become the best service.
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Freelance marketplaces
Freelancers care about…Painless payouts
Minimal client interaction
Interesting work
Clear specifications
Great teammates
Effective process
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Freelance marketplaces
Sourcing
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Freelance marketplaces
Screening
Written test Aggregate results
?
Network screens
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Freelance marketplaces
CommunityBy projects By geographies
Website Ad campaign
Trademark dispute
USA Europe
Australia
By roles By personal interests
Developer Lawyer
Project manager Coffee shops
Tax adviceSoccer
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Freelance marketplaces
Performance
• On-time delivery • Customer satisfaction
• Teammate satisfaction • Work quality
100 1000
OK Good Great
Small Large VIP
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Freelance marketplaces
ManagementIC• 10 projects per year
• Earn 40% on each project
• Average project size $50k = $200k/year
Manager• Oversee 10 IC’s projects
• Earn 6% on each project
• Average project size $50k = $300k/year
Director• Oversee 10 managers
• Earn 1% on each project
• Average project size $50k = $500k/year
VP• Oversee 10 directors
• Earn 0.2% on each project
• Average project size $50k = $1m/year
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Work automation
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Work is measurable. Work data has patterns.
Data patterns are exploitable.
Laws of automationWork automation
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Work is measurable.People
Projects
Activity
Work product
Work automation
vRating Skills Timezone Availability Projects
vName Duration Cost Requirements People
vPerson Project Action Timestamp Details
vPerson Project Type Details Rating
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Work is measurable.Work automation
Work is measurable.Project management
Code
Design
Communication
Finance
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Work data has patterns.Work automation
Email frequency
Days late
Customer satisfaction10 9 2 110
0 2 7 80
Wk 2 100% Wk 3 20% Wk 4 0% Wk 5 0%Wk 1 100%
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Data patterns are exploitable.Work automation: Quote Builder
New project Best quoteSimilar projects
$65K
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Data patterns are exploitable.Work automation: Team Builder
New project Similar projects
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Data patterns are exploitable.Work automation: Worker Assistant
Project activity Similar activity Suggested step
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Data patterns are exploitable.
Contact customer support
Work automation: Project Supervisor
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Progress at Gigster
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Software developmenton demand.
Progress at Gigster
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Mobile apps Websites UI/UX design
Our expertiseProgress at Gigster
New tech
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By the numbers
250Projects
$50k 30 9.3Each People Satisfaction
Progress at Gigster
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Flying cars
Progress at Gigster
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Robotic restaurants
Progress at Gigster
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Shopping recommendation apps
Progress at Gigster
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Credit card visualizations
Progress at Gigster
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Let’s talk about the future.
Thanks!Roger Dickey, CEO, Gigster