Planning Your 2014 Digital Marketing Strategy
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Planning Your 2014 Digital Marketing Strategy
November 2013
John McPhee
Vice President
503.517.9059 x122
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About Formic Media
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• Launched in 2008 to service small business & partners
• Specializes in SEO, PPC and Social Media
• 100% of Account Team Google AdWords & Google Analytics Certified
• Focus on education via monthly Seminar Series
About Formic Media
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Overview
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Overview
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Overview
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Overview
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Overview
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Setting Goals
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Setting Goals
• Specific goal: align to corporate objectives
• Measurable: set up appropriate tracking
• Attainable: make it a realistic goal
• Relevant: tie marketing goals to corporate
• Time: set timeline for achieving goals
• Evaluate: collect data and assess goals
• Re-evaluate: analyze on a regular basis
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Budgeting
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Budgeting
• Review Current Budgets
• Review Activities from 2013 (what worked, what didn’t)
• Understand the nature of your business, and plan accordingly – Seasonality, sales cycle, competition
• Do you need agency/consultant help?
• Framing the conversation
• Budget calculator
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Review Current Budgets
• Compare total budgets Year over Year (YoY)
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Review Current Budgets
• How do budgets compare to revenue YoY?
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Review Activities
• Break down budgets by activity, determine ROI
– What should we be doing more of?
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Review Activities
• Dig deeper…
• Break costs down even further Roughly 66% of spend is going towards Google right now. Should it be?
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Review Activities
• Compare search engines, see where more efforts should be placed
Google is responsible for 64% of conversions in 2013
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Review Activities
• Compare search engines, see where more efforts should be placed Google has the lowest CPA, which
means we’re spending less per sale on Google. The majority of the budget should be placed on Google
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Plan Accordingly
• Do you have seasonality in your business?
• Ex. You sell widgets that are a hot item during the holidays, bump up your ad spend
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Plan Accordingly
• Consider running promotions throughout the year
– Full price vs. discount strategies
– Free shipping
– Promote certain products/services
• Plan accordingly as costs could be affected
– Do you need to create content?
– Increase PPC spend? Update ad text? Update Landing pages?
– Promote via social media (i.e. more time?)
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Plan Accordingly
• Create a calendar to help plan for additional costs
– Content
– Ad spend
– Consultants
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Framing the Conversation
• Do you need to sell to your boss to get more budget? Do your homework.
– Understand the company’s goals
– Discuss previous ROI from marketing activities, and if possible, how they compare to other efforts
– Mention the competition (especially if they are doing what you are proposing)
– Provide case studies or backup data that can help sell your idea
– Get to the point, they don’t have a lot of time
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Budget Calculator
• Need help setting a marketing budget?
– Rule of Thumb: 8%-10% of total sales/revenue
– Aggressive: 10%-15% of total sales/revenue
• Calculators can be useful and help provide some direction
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Budget Calculator (long term)
• Determine your annual revenue & time frame
• This calculator is low (suggesting about 2%)
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Budget Calculator (somewhat aggressive)
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Budget Calculator (very aggressive)
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Measurement
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Measurement
• Benchmark progress
• What metrics should you measure?
• Tracking tools
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Benchmark Progress
• Need to understand progress on a regular basis
–Are you seeing improvement?
• SEO
• PPC
• Social Media
• Email marketing
• Phone calls
• Foot traffic
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What Metrics Should You Measure?
• SEO
– Share of Visits
• Direct, Referral, Search Engine
– Organic search visits
• Review by engine (Google vs. Yahoo vs. Bing)
– URL/Page traffic
• Due to ‘Not Provided’ we now need to understand which pages drive lots of traffic – this gives insights into keywords that are performing well
– Search rankings
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Measurement Tools - SEO
• Google Analytics
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Measurement Tools - SEO
• Google Webmaster Tools
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Measurement Tools - SEO
• Google Webmaster Tools
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Measurement Tools - SEO
• Google Webmaster Tools
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Measurement Tools - SEO
• Link Measurement Tools
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What Metrics Should You Measure?
• PPC – Impressions / Clicks
• Identifies which keywords are driving traffic
– Cost per Click (CPC) • Helps determine what budget should be set to
– Click-Through Rate (CTR) • Helps determine which keywords/ads are performing
– Quality Score • Higher quality score = lower CPC
– Conversions & Cost per Conversions
– Return on Ad Spend • Profit / Cost
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Measurement Tools - PPC
• Google AdWords/Bing Ads Dashboard
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Measurement Tools - PPC
• Google Analytics
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Measurement Tools - PPC
• Google Keyword Planner
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What Metrics Should You Measure?
• Social Media
• Likes, Comments, Shares
• Retweets, Replies, Favorites, Followers
– Google+
• +1’s, Circles added to, Comments
• Likes, Repins, Comments
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Measurement Tools – Social Media
• Sprout Social
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Measurement Tools – Social Media
• Facebook Insights
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Measurement Tools – Social Media
• Google Analytics
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Re-cap
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Recap
• Review previous years’ performance
• Set high level goals realistic goals (revenue)
• Understand what resources you’ll need
• Account for seasonality/promotions/etc.
• Set specific goals for activities (SEO, PPC, etc)
• Track your efforts and review metrics