Planning for the Future - Information Use Management ... · Planning for the Future: Using Database...
Transcript of Planning for the Future - Information Use Management ... · Planning for the Future: Using Database...
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Planning for the Future:
Using Database Usage Statistics to Map Out Future Library Development
Presented at Florida Library Association Annual Conference 2011
Karen C. Doster, M.L.S
Dr. Charles R. McClure, Director
• Has worked with the Florida Division of Library and Information Services evaluating the Florida Electronic Library
Information Institute & the FEL
Information Services evaluating the Florida Electronic Library since 2002
• Past projects:
– Gale Training Evaluation
– 2009: Florida Memory Project
– 2007 – 2008: Evaluation Activities for the Florida Electronic Library
– 2006: Evaluation Activities for the Florida Electronic Library
– 2005: Evaluation Activities for the Florida Electronic Library ‐Management Practices
To view past projects visit http://ii.fsu.edu/Research/Projects
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Overview
– Learn how to obtain usage data reports from GaleLearn how to obtain usage data reports from Gale Admin Portal;
– Learn how to analyze and understand the data;
– Learn what it means about your users and their needs;
L h t th d t t l f t t ff– Learn how to use the data to plan future staff training, create targeted programming for users, and guide collection development.
Accessing Your Information
Portal URL: http://admin.galegroup.com/
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Choosing an Account
Accessing Your Reports
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Picking a Report
Formatting Your Report
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Formatting Your Report
Select time frame for report:•Date range• Current year•Past year•Current or pastquarter
•Current month•Last month•Last month•Current week•Last week
Select all or
Formatting Your Report
Select all or specific items to run report for
Select which location/library to run report for
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Run Report!
Click “Finish” to run report
Reports:Location, Date, and Time
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Reports:Database
Reports:E‐Book Retrievals
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Reports:Journal Retrievals
Reports:Usage Summary
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Reports:Session Time
• What do the reports mean for your library?
What does it all mean?
What do the reports mean for your library?
• How can they help you better understand your patrons?
• How can you interpret them?
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• Reports show high use of FEL resources (databases, journals & e books) between August November and
Example 1
journals, & e‐books) between August‐November and January‐May.
• Database reports shows high uses of Junior Reference Collection during the month of February.
• Last year’s usage summary report shows
Example 2
y g y phigh retrieval of e‐books.
300
400
500
E‐Book Retrievals
E‐Book Retrievals
0
100
200
2009 2010
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• Last month your library ran a program for senior citizens about self health awareness reports show
Example 3
citizens about self health awareness; reports show a low use of Health & Wellness Resource Center, but an increase of A‐Z Diseases & Conditions.
60
70
0
10
20
30
40
50
A‐Z Health & Wellness
May
June
Using the previous examples of potential
Making It Practical
Using the previous examples of potential patrons and what their needs and uses are, what are some future programming, training, and collection development opportunities?
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From Example 1, a couple of things can be deduced:
1) Active K‐12 population who use the FEL during school months;
Scenario 1
1) Active K‐12 population who use the FEL during school months;
2) High use of JRC during February may indicate that students are working on a research project.
Future Planning Opportunities:• Promote research consultations during the month of FebruaryFebruary.• Offer Junior Reference Collection training for K‐12 students.
Other Ideas?
Scenario 2
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Scenario 3
Thank You!
Special thanks to Judith Ring and Mark Flynn at the Florida Division of Library and Information Services for all of their support and assistance.
Additional thanks to Stacey Knibloe and Mark S i f G l C f ll f th iSpringer from Gale-Cengage for all of their help and input.