Planning for the Future - Information Use Management ... · Planning for the Future: Using Database...

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5/5/2011 1 Planning for the Future: Using Database Usage Statistics to Map Out Future Library Development Presented at Florida Library Association Annual Conference 2011 Karen C. Doster, M.L.S Dr. Charles R. McClure, Director Has worked with the Florida Division of Library and Information Services evaluating the Florida Electronic Library Information Institute & the FEL Information Services evaluating the Florida Electronic Library since 2002 Past projects: Gale Training Evaluation 2009: Florida Memory Project 2007 – 2008: Evaluation Activities for the Florida Electronic Library 2006: Evaluation Activities for the Florida Electronic Library 2005: Evaluation Activities for the Florida Electronic Library Management Practices To view past projects visit http://ii.fsu.edu/Research/Projects

Transcript of Planning for the Future - Information Use Management ... · Planning for the Future: Using Database...

Page 1: Planning for the Future - Information Use Management ... · Planning for the Future: Using Database Usage Statistics to Map Out Future Library Development Presented at Florida Library

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Planning for the Future:

Using Database Usage Statistics to Map Out Future Library Development

Presented at Florida Library Association Annual Conference 2011

Karen C. Doster, M.L.S

Dr. Charles R. McClure, Director

• Has worked with the Florida Division of Library and Information Services evaluating the Florida Electronic Library

Information Institute & the FEL

Information Services evaluating the Florida Electronic Library since 2002

• Past projects:

– Gale Training Evaluation

– 2009: Florida Memory Project

– 2007 – 2008: Evaluation Activities for the Florida Electronic Library

– 2006: Evaluation Activities for the Florida Electronic Library

– 2005: Evaluation Activities for the Florida Electronic Library ‐Management Practices 

To view past projects visit http://ii.fsu.edu/Research/Projects

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Overview

– Learn how to obtain usage data reports from GaleLearn how to obtain usage data reports from Gale Admin Portal;

– Learn how to analyze and understand the data;

– Learn what it means about your users and their needs;

L h t th d t t l f t t ff– Learn how to use the data to plan future staff training, create targeted programming for users, and guide collection development.

Accessing Your Information

Portal URL: http://admin.galegroup.com/

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Choosing an Account

Accessing Your Reports

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Picking a Report

Formatting Your Report

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Formatting Your Report

Select time frame for report:•Date range• Current year•Past year•Current or pastquarter

•Current month•Last month•Last month•Current week•Last week

Select all or

Formatting Your Report

Select all or specific items to run report for

Select which location/library to run report for

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Run Report!

Click “Finish” to run report

Reports:Location, Date, and Time

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Reports:Database

Reports:E‐Book Retrievals

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Reports:Journal Retrievals

Reports:Usage Summary

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Reports:Session Time

• What do the reports mean for your library?

What does it all mean?

What do the reports mean for your library?

• How can they help you better understand your patrons?

• How can you interpret them?

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• Reports show high use of FEL resources (databases, journals & e books) between August November and

Example 1

journals, & e‐books) between August‐November and January‐May.

• Database reports shows high uses of Junior Reference Collection during the month of February.

• Last year’s usage summary report shows 

Example 2

y g y phigh retrieval of e‐books.

300

400

500

E‐Book Retrievals 

E‐Book Retrievals 

0

100

200

2009 2010

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• Last month your library ran a program for senior citizens about self health awareness reports show

Example 3

citizens about self health awareness; reports show a low use of Health & Wellness Resource Center, but an increase of A‐Z Diseases & Conditions.

60

70

0

10

20

30

40

50

A‐Z Health & Wellness

May

June

Using the previous examples of potential

Making It Practical 

Using the previous examples of potential patrons and what their needs and uses are, what are some future programming, training, and collection development opportunities? 

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From  Example 1, a couple of things can be deduced:

1) Active K‐12 population who use the FEL during school months;

Scenario 1

1) Active K‐12 population who use the FEL during school months;

2) High use of JRC during February may indicate that students are working on a research project.

Future Planning Opportunities:• Promote research consultations during the month of FebruaryFebruary.• Offer Junior Reference Collection training for K‐12 students.

Other Ideas?

Scenario 2

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Scenario 3 

Thank You!

Special thanks to Judith Ring and Mark Flynn at the Florida Division of Library and Information Services for all of their support and assistance.

Additional thanks to Stacey Knibloe and Mark S i f G l C f ll f th iSpringer from Gale-Cengage for all of their help and input.

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Questions?Questions?

EmailEmailKaren [email protected]

Dr. Chuck [email protected]