PITCH BOOK - Imperial Valley College · PDF file · 2010-04-27C ER L R – E...
Transcript of PITCH BOOK - Imperial Valley College · PDF file · 2010-04-27C ER L R – E...
TIN
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ECover Letter Resume
Do’s
Don’ts
Portfolios
Interview
Competencies
References, Awards, Transcripts
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Cover Letter
Dear Recruiter:
Enclosed please find a copy of my resume, along with my application to the Hospital. I will graduate for Imperial Valley College’s associate degree nursing program on May 23, 2010. I expect to acquire my registered nurse license by the end of June. I am very interested in an entry level nursing position in the obstetrical department and in your residency program.
I can offer my strengths in utilizing evidence based practice and unique understanding of the quality and safety needs of today’s hospitals. I have worked ….. I one of three selected to follow Dr. Gwon during my last semester ….
I hope that I will be invited for an interview and look forward to hearing from you. My phone number, email, and address are at the top of this letter. If I do not hear from you within two weeks, I will contact your office to follow up .
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Title & Opening
Name, contact info, & 1 sentence n knowledge/experience
Summary of Qualifications Top ¼ of resume – needs to spark their interest Summary of key accomplishments or achievements Describe skills related to the job for which you are applyingEducation or internship completed (brief as more later) Language proficiencies, security clearances, certifications
Professional Experience Title Month, Year - PresentCompany, City, State Brief statement about company if not in healthcare or unusual•1-2 bullets on: your role, responsibilities, duties, achievements
Be concise, use action verb & answer who, what, where, why, how, quantities, & outcome whenever possible
Include internships and volunteer roles List experiences chronologically & be prepared to explain gaps 5
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Education Degrees YearColleges City, StateGPA if above 3.0 Graduation Honors?•List education chronologically •List 1-4 recent academic projects or accomplishments
• Case studies or research that is relevant to the job •If you are a professional with work experience use this section to detail work related training/conferences, etc
Organization Year Membership or Office City, StateAny awards or special activity
Professional Activities
Interests or Volunteerism or Awards / Honors
Organization Year Activity City, StateAwards / Honors not listed above 6
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Do’s •Top ¼ of page is “prime time” – put your strongest points here•Include recent accomplishments, honors, licenses, certifications…•What you can offer – projects to save $ or decrease errors•Edit and proofread, then ask someone else to do the same•Start skills statement with a strong verb (action)•Professional Format:
• Be consistent with bolding, punctuation, and fonts • 1 page – if have extensive experience/education, 2 pages • Mail in a 9 X 12 envelope instead of folding • Quality paper & consider line or bolding to separate sections• Save 2 files & label with “first.last.resume” - easy to find
• 1 MS Word version for interviews & • 1 plain text version for Internet correspondence
• List your contact information on every page• Revise for each position – expand areas related to job desired • Have personalized cover letter attached to all submissions
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Don’tsUse "I" or repeat same action words, pull out a thesaurus
Include salary info, testimonials , photos, or high school info
List references as part of the resume itself
Give personal data. Marital status, DOB rarely additive
Include e-mail addresses such as [email protected]
Inflate your accomplishments, level of responsibility, or skills
Include a separate "objective" line at the beginning of the resume if it is to general and takes up valuable space at the top. Use your cover letter to explain your career objectives.
Confuse your resume with your autobiography. Limit detail and bullets to 1-2 lines.
Use clichés like dynamic or self-starting
List all of your job duties. Try to include job responsibilities in detail on your accomplishments
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Why consider a portfolio Use it as an illustration during an interview
Organized, creative, way to represent a summation of you and your career
Focus on achievements, quality, not quantity, but can supplement what is in a 1-2 page resume
Electronic way to capture highlights of your career in a buildable and ever-changing manner that can be focused for a specific interview
http://get2work.borderlink.org/page.php?book=yp
http://goliath.ecnext.com/coms2/gi_0199-1947729/Professional-nursing-portfolios-a-global.html
http://electronicportfolios.com/myportfolio/
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Consider Including:
Business cardResumeTable of Contents or other organizational method Web pages (URLs, links, or actual HTML files)Online or PDF files:
Reports – case studies, projects, best practice trial, EBP/research, Competencies & skills check off
QSEN or Advisory Board Technology
Newsletters or articles participated in References – specific to internship, externship, mentorship, volunteerism & from instructor, peer, manager, self
IndexUse your imagination! 12
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LOther Portfolio Ideas Reflective practice statement or nursing narrative -- journal, write your story about a specific case or two that highlight how you made a difference with the patient/family or they with you, did you anticipate changes in the patient’s condition, did you change your practice, your values & beliefs of nursing
Long term career and professional goals 5-10 yr,
Applicable certificates
List of clinical rotations with a specific focus or interest
Unique patient populations you've worked with
Workshops or conferences, even if done during clinical rotation
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Interview
Remember: memorize best features/selling points & watch body language 14
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Interview Questions
What major challenge did you face? How did you handle it? What did you like or dislike about your previous job? -
What was the biggest accomplishment / failure ?
What was the last book you read?
How would you describe yourself in 6 words ?
What do you have to offer this organization?
What motivates you?
What are you passionate about?
What do you know about quality and patient safety ?
What would your last manager /instructor say about you?
Why are you interested in this area of nursing?
Do you prefer to work independently or on a team? Why
Can you give some examples of teamwork?15
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How do you evaluate success?
If your boss is 100% wrong , how would you handle it?
When your workload was heavy, how you handled it?
You are going to the med room for a pain med for a patient, another patient’s call light goes on, and the physician for a third patient has insisted on seeing the nurse that will give the discharge instructions… What will you do first?
How did you prepare for this interview? (did you do research)
How do you keep current and informed about your job?
Have you planned/coordinated a project from start to finish?
What kinds of people do you have difficulties working with?
What is your greatest weakness?
Given a chance, what 1 thing would you change in your life?16
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Quality & Safety Education for Nurses (QSEN)
Knowledge, Skills, and Attitude (KSA) = Competency
Definitions and Pre-licensure KSAs
Patient-centered Care
Teamwork and Collaboration
Evidence-based Practice (EBP)
Quality Improvement (QI)
Safety
Informatics
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S/Patient Centered Care
Examine how the safety, quality and cost effectiveness of health care can be improved through the active involvement of patients and families
Appreciate shared decision-making with empowered patients and families, even when conflicts occur
Participate in building consensus or resolving conflict in the context of patient care
Communicate care provided and needed at each transition in care
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S/Teamwork and Collaboration
Describe scopes of practice and roles of health care team members
Clarify roles and accountabilities under conditions of potential overlap in team member functioning
Assume role of team member or leader based on the situation
Initiate requests for help when appropriate to situation
Describe examples of the impact of team functioning on safety and quality of care
Explain how authority gradients influence teamwork and patient safety
Participate in designing systems that support effective teamwork
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S/Evidence Based Practice (EBP)
Demonstrate knowledge of basic scientific methods and processes
Describe EBP to include the components of research evidence, clinical expertise and patient/family values.
Participate effectively in appropriate data collection and other research activities
Differentiate clinical opinion from research and evidence summaries
Read original research and evidence reports
Participate in structuring the work environment to facilitate integration of new evidence into standards of practice
Question rationale for routine approaches to care that result in less-than-desired outcomes or adverse events 21
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Use tools (such as flow charts, cause-effect diagrams) to make processes of care explicit
Participate in a root cause analysis of a sentinel event
Give examples of the tension between professional autonomy and system functioning
Use tools (control and run charts) for understanding variation
Identify gaps between local and best practice
Explain the importance of variation and measurement in assessing quality of care
Design a small test of change in daily work (using an experiential learning method such as Plan-Do-Study-Act)
Practice aligning the aims, measures and changes involved in improving care 22
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S/SafetyDemonstrate effective use of technology and standardized practices that support safety and quality
Demonstrate effective use of strategies to reduce risk of harm to self or others
Use appropriate strategies to reduce reliance on memory (such as. forcing functions, checklists)
Examine human factors and other basic safety design principles as well as commonly used unsafe practices (such as, work-arounds and dangerous abbreviations)
Describe the benefits and limitations of selected safety-enhancing technologies (such as, barcodes, Computer Provider Order Entry, medication pumps, and automatic alerts/alarms)
Discuss effective strategies to reduce reliance on memory
Use organizational error reporting systems for near miss and error reporting
Use national patient safety resources for own professional development and to focus attention on safety in care settings
Describe processes used in understanding causes of error and allocation of responsibility and accountability (such as, root cause analysis and failure mode effects analysis)
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S/Informatics
Explain why information and technology skills are essential for safe patient care
Contrast benefits and limitations of different communication technologies and their impact on safety and quality
Value nurses' involvement in design, selection, implementation, and evaluation of information technologies to support patient care
Protect confidentiality of protected health information in electronic health records
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CO
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IESAdvisory Board – Bridging the Gap
Clinical Knowledge
l. Understanding principles of evidence-based practice
2. Knowledge pathophysiology of patient conditions
3. Knowledge pharmacological indications of medications
4. Interpretation physician / interprofessional orders
5. Compliance with legal/regulatory issues
6. Understanding quality improvement methodologies
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Technical Skills
7. Conducting patient assessments
8. Documentation of patient assessment
9. Conducting clinical procedures
10. Utilization clinical technologies
I l. Administration of medication
12. Utilization information technologies
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Critical Thinking
13. Recognition of changes in patient status
14. Ability to anticipate risk
15. Interpretation of assessment
16. Decision making based on the nursing process
17. Recognition of when to ask for assistance
18. Recognition of unsafe practices by self and others
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Communication
19. Rapport with patients and families
20. Communication with interprofessional team
21. Communication with physicians
22. Patient education
23. Conflict resolution
24. Patient advocacy
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Professionalism
25. Ability t o work independently
26. Ability t o work as a team
27. Ability t o accept constructive criticism
28. Customer service
29. Accountability for actions
30. Respect for diverse cultural perspectives
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Management of Responsibilities
3l. Ability to keep track of multiple responsibilities
37. Ability to prioritize
33. Delegation of tasks
34. Completion of individual tasks within expected timeframe
35. Ability to take initiative
36. Conducting appropriate follow-up
Source: Nursing Executive Center -interviews and analysis
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Market Distribution1st Year Sales Figures
Our perennial 3rd Quarter boost was larger than expected contributing to an exceptionally strong year. Distribution of sales across the geographic markets looks fairly steady.
Our new product line, released this year, is early in its adoption phase. We expect to see substantial revenue contribution from these products over the next two years.
Financial Summary
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1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
East West North
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1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
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YMarket Share by Division
Product Division 2002 2003 2004 2005
Electronics 10.3 % 12.1% 13.2% 17.0%
Consumer Goods 1.3% 2.3% 2.2% 2.7%
Services 12.0% 11.0% 8.9% 9.2%
Widget Sales 78.0% 82.3% 82.5% 84.0%
Installations 5.3% 7.9% 12.2% 15.1%
(1) Percentages based on domestic comparison to competitors in directly related industries.
(2) Percentages based on standing at the end of each fiscal year.(3) Values provided by a third party agency.
Organizational Structure
Contoso
Product Development
Design ManufacturingQuality
Assurance
Human Resources
Headquarters Subsidiaries
Finance
Business Process Model
Summary
This has been a pivotal year for the company in growth, but also development of our infrastructure and business processes. We’ll continue to focus on our internal systems over the next year.
Specific growth areas include Electronics where Contoso has seen as 6.7% increase in market share over the last three years. An area to monitor closely is the Services division where market share has dropped slightly.
Operating
Supporting
Optimizing
Changing
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