Pinakin Consulting

Pinakin specialise in providing process improvement together with the customisation and integration of technology. This includes tailoring the ERP solution to your specific business requirements, integration with existing databases and applications such as accountancy software, e-commerce, and other specific customer modules. Competitive advantages: •Customer orientation •Targeted with providing clients the best suitable solutions •Ability to realise large and complex projects •Extended partner network

Transforming Organisational Performance

Key Facts: •Founded 2009 as partnership by 3 consultants in the United Kingdom •Expanding in the UK •Offshore delivery centre •30 full time employees •OpenERP - Gold Partner Locations: •UK -10 (Sales, Consulting, Solution) Additional: project based–5 •India-20 (Development & Support Centre) Additional: project based –15



•Finance & Accounting Operational Efficiency

•Contact Centre, Customer Support & CRM

•eCommerce, ePOS, PCI compliance

•VOIP, Mobile & Web Technologies

•Resource supply & management

•BPM: Process Improvement

•Re-engineering

•ERP Implementation

•Business Transformational Initiatives

•Change Management

•Project & Programme Management

•Outsourcing

Our Consulting Expertise:

Transforming Organisational Performance Transforming Organisational Performance:

Transforming Organisational Performance Today’s Market:

Transforming Organisational Performance A Flexible, Integrated System:

Transforming Organisational Performance Economic Model: Proprietary vs OpenERP:

Transforming Organisational Performance OpenERP Support Services:

Transforming Organisational Performance OpenERP References:

“With a proprietary software, we would have had to pay 400,000 EUR to 600,000 EUR of licenses,” said Didier Georgieff, Chief Information Officer of the ENA (Ecole Nationale d’Administration) who uses OpenERP to manage courses and training developed by the prestigious French school.

Transforming Organisational Performance Pinakin Case Study: Cash Application

Client Initial Business Challenges •Cash application process produced 1,000’s of unapplied payments each week. There was no transparent process to clear unapplied payments, resulting in 100’s of customer complaints and collection calls.

•Due to turn-over and management issues the Cash Application department was staffed by 50% temporaries, resulting in further decline of the overall process.

•No meaningful metrics were gathered, tracked or reported.


Scope of Work: •Payment Process –Cash, Checks and Credit Cards •Data Entry, Data Management •Compliance Pinakin Consulting Solution: Pinakin Consulting completely re-engineered the cash application process. Enhanced workflow automation was implemented, daily metrics were gathered, monitored and reported, communication between cash applications and other departments (Collections and Stores) was improved.


Results: •Improved process / delivery excellence. Reduced Misallocation (Zero Tolerance).

•Reduced TAT on batch release (with 24 Hrs).

•Clear controls & Optimised processes. Minimising Holding account outstanding. Reduced Operational Expenditure.

•Immediate Cost Savings –40% Savings. Year on Year Savings up to 8%.


Contact us Tel: +44 (0) 20 3397 4252 Email: [email protected]

mailto:[email protected]

Pinakin Consulting

Technology

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