PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a...

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...................................................................................................................................................................................... Project Hanford Management Contract FY 1998 Annual Report ...................................................................................................................................................................................... U.S. Department of Energy Fluor Daniel Hanford, Inc.

Transcript of PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a...

Page 1: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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Project Hanford Management Contract

FY 1998 Annual Report......................................................................................................................................................................................

U.S. Department of EnergyFluor Daniel Hanford, Inc.

Page 2: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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“Hanford employees made tremendous progress in 1998.I’m proud of their results. And, I’m confident that we

have the leadership team in place to build on thatpositive momentum throughout 1999”

Ron Peterson, PresidentGovernment, Environmentaland Telecommunications GroupFluor Daniel, Inc.

Page 3: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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I am proud to offer this record of the fiscal year 1998 accomplishments of the Project Hanford Team. While we got offto a slow start, our performance and results improved over the year. We kept our word. We made good on our promiseto deliver steady and measurable progress on Hanford’s mission – to safely clean up and manage the Site’s legacy wasteand to develop and apply the science and technology with which to achieve it. Not only did we get results, we did itsafely, cost effectively, and on time. And, I am proud to credit our achievements to the talented and dedicated employ-ees who are the heart of the Project Hanford Team.

We are committed to results. Aggressive quality improvements will drive positive momentum throughout fiscal year1999 to meet the challenges of this enormous cleanup project. I know from experience that a focus on quality improve-ment will allow us to raise our performance to a new standard of excellence at Hanford that our clients expect – and wewill take pride in delivering.

Ron HansonPresident and Chief Executive OfficerFluor Daniel Hanford, Inc.

Page 4: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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Introduction

Just two years ago, the U.S. Department of Energy(DOE) boldly created the Project HanfordManagement Contract (PHMC), a new innovativecontract structure for managing the Hanford Site.With Fluor Daniel Hanford, Inc. (FDH), as theprimary contractor, DOE underscored its vision forsafe, timely, and cost-effective implementation of itsmission to safely clean up and manage the site’s legacywastes and to develop and deploy science andtechnology.

Through the creation of the PHMC, the powers andstrengths of FDH and its major subcontractors werefocused sharply on the Hanford challenges.

The PHMC Team led by FDH comprises DynCorpTri-Cities Services, Inc., and five major subcontractors:

• B&W Hanford Company• DE&S Hanford, Inc.• Lockheed Martin Hanford Corporation• Numatec Hanford Corporation• Waste Management Federal Services of Hanford,

Inc.

Approximately 5,000 employees were employed by thePHMC Team as of FY 1998 yearend, andapproximately 1,900 people were employed within thesupporting Enterprise Companies. Under FDHleadership, each subcontractor has primaryresponsibility for a specific project or area, and together,they function as a team creating and providing supportand expertise to one another. This synergy has enabledmany successes in FY 1998 and promises many more inthe future. The PHMC Team will continue to befocused on reducing risks, reducing mortgage costs,resolving safety issues and making more land availablefor non-Hanford uses.

The PHMC Team recently completed its second fullyear of managing the Hanford Site. While there havebeen successes, some issues also have been identifiedthrough Performance Evaluation Plans, executivesponsor meetings and reports, PerformanceAgreements, Facility Evaluation Board reports,alignment sessions and Client Performance Reviewsduring FY 1998. The U.S. Department of Energy,Richland Operations Office (RL), requested that thePHMC Team compile a summary of all of thisdocumented feedback. This FY 1998 Annual Report issuch a summary. The report is presented as anoverview and is organized to reflect the broadintegration strengths of the PHMC Team and itsresults-oriented focus on safety, projects, and goodcommunity relations.

Page 5: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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Top 10 Accomplishments for FY 1998

✔ Continued strong safety performance through increased employee involvement, labor partnership, and afocused effort on Integrated Safety Management System implementation. Sustained emphasis on workersafety resulted in a 50% reduction in injury rates and 32% reduction in the collective radiation dose inthe last two years.

✔ Achieved $190 million in cost savings toward the FY 1998 Hanford Site life-cycle cost baseline savingsgoal of $205 million.

✔ Completed deactivation work inside B Plant four years ahead of schedule, saving the taxpayers$100 million and reducing mortgage costs from $20 million per year to $750,000.

✔ Developed and implemented a Five-Year Strategic Plan for Infrastructure Optimization, which is trackingtoward a $70 million savings. Following the plan, the 1100 Area and the southern connection of theHanford railroad were transferred to the Port of Benton. Vacating portions of the 1171 Building enabledestablishment of a new commercial locomotive repair business.

✔ Started the Waste Receiving and Processing (WRAP) Facility operations, establishing Hanford’s capabilityto prepare transuranic waste for offsite shipment and long-term storage.

✔ Pumped wastes from three single-shell tanks and completed construction and achieved readiness onAZ/AY Tank Farm Ventilation Project, Cross-Site Transfer Line, and Tank 241-C-106 sluicing equipmentupgrade.

✔ Achieved progress on the Spent Nuclear Fuel (SNF) Project with completion of the Cold Vacuum DryingFacility structure, Canister Storage Building Facility systems, and 200 Area Interim Storage Pads;installation of fuel retrieval hardware at the K West Basin; completion of all laboratory characterizationof N Reactor fuel; and early delivery of the first-of-a-kind SNF shipping casks.

✔ Completed a Critical Self-Assessment and closed all associated corrective actions.

✔ Completed construction of the Volpentest Hazardous Materials Management and Emergency Response(HAMMER) Training Center and successfully transitioned to an operating facility, safely and costeffectively.

✔ Pioneered the application of the Atomic Energy Act to lease underutilized equipment and facilities foreconomic development purposes.

Page 6: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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Safe WorkPerformance

“RL and Senior ContractorManagement are committedto safe, quality performance;RL is counting on the ISMS todeliver this increasedperformance for the site.”John Wagoner, Manager, RL, ISMS Lessons LearnedConference, Keynote Speech.

A team approach to work planning and employeeinvolvement are key to an improved workperformance.

The Project Hanford Management Contract (PHMC)Team brought new corporate commitment, experience,and energy to the Hanford workforce’s positive safetymomentum. PHMC contractors are committed toworker health and safety as part of the culture.Hanford workers are now poised to achieve safetyexcellence. The Integrated Safety Management System(ISMS) provides the focus to achieve a safe and produc-tive work environment.

Integrated Safety Management System

Implementation of the PHMC ISMS is key to estab-lishing a single, defined safety management system thatintegrates Environment, Safety and Health require-ments into the work planning and execution process toproduce a safe and productive work environment. Thework necessary to incorporate Environment, Safety andHealth requirements into work processes began with theEnhanced Work Planning initiative, which was foldedinto the ISMS implementation process.

Key ISMS accomplishments in FY 1998 were:

• An ISMS implementation plan was issued by eachmember of the PHMC Team.

• Each member of the PHMC Team performed a gapanalysis to the ISMS requirements.

• The first of two Phases of ISMS verification wascompleted on Fluor Daniel Hanford, Inc. (FDH),K Basins, and the Tank Waste Remediation System.

• The Automated Job Hazard Analysis (AJHA) toolwas developed and implemented at the SpentNuclear Fuel Project.

Page 7: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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AJHA is the “cornerstone” of the ISMS at the fieldactivity level and represents the PHMC Team standardfor conducting hazard analysis on projects. The AJHAsupports hazard analysis completion in a manner that isfully integrated with the work management processwhile promoting worker involvement. The AJHAsatisfies the ISMS expectations and principles tofacilitate teamwork; provides early involvement byworkers and Environment, Safety and Health person-nel; and institutionalizes communication. The AJHA isbeing implemented at:

• Plutonium Finishing Plant• Spent Nuclear Fuel Project• Tank Waste Remediation System• Waste Encapsulation and Storage Facility.

AJHA implementation in all projects will be a major

focus in FY 1999.

Improved Safety Performance

The emphasis placed on worker safety has resulted insubstantial decreases in the number of injuries, severityof injuries, and lost work-day cases. After improvingthe Occupational Safety and Health Administration(OSHA) recordable rate to 3.1 cases per 200,000 hoursin FY 1997, the rate further declined in FY 1998 to2.5 cases, well below the U.S. Department of Energy(DOE) benchmark and the site’s pre-PHMC rate. Thiscontinuous improvement in the occupational injuryand illness rates is directly attributed to correctivemeasures on five occupations that account for 46% ofthe workplace injuries.

Beryllium Prevention Program

Recent health studies conducted at various DOE siteshave demonstrated that relatively minor exposures toberyllium can result in chronic beryllium disease. ThePHMC Team took a leadership role in the developmentand implementation of the Chronic Beryllium DiseasePrevention Program, coordinating a sitewide effort andpartnering with other Hanford contractors and theworkforce to integrate the site’s approach to complyingwith DOE Secretarial Notice 440.1. This integrationeffort resulted in:

• The sitewide implementation of an integratedtechnical program

• Identification of workers at risk• Facility identification and characterization of

former beryllium operations• Establishment of a beryllium medical monitoring

program for potentially exposed workers• A communication process for workers and the

public.

Safety Culture Improvements

The PHMC Team was recognized by the DOE,Richland Operations Office (RL), for its emphasis onsuccessful worker involvement and safety cultureimprovement activities in FY 1998. Significant accom-plishments included:

• Increase HAMTC Involvement in Safety. ThePHMC Team expanded both worker involvementand partnering with the Hanford Atomic Metal

Trades Council (HAMTC) byidentifying Union Safety Repre-sentatives within FDH and themajor subcontractor companies.The HAMTC safety representa-tives promote open communica-tion and feedback between

employees and management on safety concerns,policy, and safety improvements. This partnershipresulted in better communications to employeesand an immediate response to safety concerns.

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96

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Cas

es P

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00,0

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ours

9876

543210

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PHMC Team Continues OSHA RecordableCase Rate Reduction

Actual Monthly RecordableCase RateAverage Recordable Case Rate

DOE Benchmark

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• Voluntary Protection Program. Three PHMCTeam members have completed and two have

submitted applications for recogni-tion under the DOE VoluntaryProtection Program. This effort

represents a commitment to safety excellence thatwill have a positive effect on the Hanford safetyculture. In cooperation with RL Safety, a stream-lined review process is being developed to expeditemoving the applications forward.

• Path to Zero Accidents. The PHMC Presidents’Zero Accident Council (PZAC) successfully

launched a video-based awarenesscampaign entitled “Employee In-volvement: The Path to Zero Acci-dents.” This campaign is the mostsubstantive effort taken to consis-

tently communicate the importance of theindividual’s “Stop Work” responsibility and PHMCWorker’s Bill of Rights to the workforce. Safetymeetings led by senior managers were held withPHMC employees to discuss these topics and hearsafety concerns.

• Employee Health Advocate. The PHMC Teamcreated Employee Health Advocates to ensure thatmanagement and medical staffs are attentive toPHMC employees’ medical concerns from work-place injuries and exposures. The Advocates actedas a resource to the attending physicians forinformation about site operations to help intreating patients. The Advocates’ role has beenviewed by employees and labor as a demonstrationof the PHMC Team’s concern for employees.

Chemical Management System

In cooperation with other Hanford contractors, thePHMC Team established a single repository for theinventory of chemicals stored within PHMC-managedfacilities or operations. The Chemical ManagementSystem (CMS) consists of technical support servicecomponents that are needed to support onsite chemicalmanagement activities. These components includeacquisition, use, storage, transportation, and finaldisposition of chemicals. In addition, the CMSprovides access to chemical hazard information foundon material safety data sheets and supports preparationof regulatory reports. The CMS is a tool to control

inventory of chemicals, reduce purchasing costs bytaking advantage of bulk buying, and reduce disposalcosts through inventory reduction and chemical reuse.

Nuclear Criticality Safety Program

During the first half of 1998, RL requested thatDOE-Headquarters (DOE-HQ) conduct a review ofthe Nuclear Criticality Safety (NCS) Program at thePlutonium Finishing Plant (PFP) as a part of the overallevaluation of readiness for restart. The results of theDOE review raised concern with the NCS Program atPFP and with the sitewide program. The PHMC Teamundertook its own review during the summer of 1998.While concluding that there was no immediate dangerof an unplanned criticality at Hanford, the PHMCTeam took immediate steps to strengthen nuclearcriticality safety PHMC-wide. Key actions includefocusing additional resources on the NCS program,revising NCS procedures in early FY 1999, and improv-ing field oversight.

Emergency Preparedness

The PHMC Team demonstrated that emergencypreparedness program improvements were effectivelyimplemented at Hanford. This was evident from drillsand exercises, response to actual incidents and adetailed assessment conducted by the DOE-HQ.

• Plutonium Reclamation Facility (PRF) IncidentCorrective Action Implementation. An inte-grated, sitewide plan of action and a projectmanagement structure were developed and imple-mented to significantly improve core emergencyresponse functions (incident command, drills andexercises, procedures, and documentation), medicalresponse and radiological response to emergencies.This project actively engaged and effectivelypartnered with all site contractors, RL, the State ofWashington, and local counties to implementcomprehensive solutions to deficiencies.

• Facility Vulnerability Assessment. The PHMCTeam successfully performed a vulnerabilityevaluation of PHMC facilities in response to thePRF incident and related initiatives from theSecretary of Energy. The evaluation covered thefull assessment of vulnerabilities at all facilities.Many deficiencies uncovered during the assess

Page 9: PHMC FY 1998 Annual · PDF filedocumented feedback. This FY 1998 Annual Report is such a summary. The report is presented as an ... PHMC FY 1998 Annual Report Fluor Daniel Hanford

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“The Fluor Daniel Hanford FEBhas obtained a high level ofcredibility with DOE and theDefense Nuclear FacilitiesSafety Board.”John Wagoner, Manager, RL, Keynote Speech, ISMSLessons Learned Conference, New Orleans,Louisiana, October 1998.

ments were addressed immediately. Favorablecomments have been received from DOE-HQ onthe PHMC Team process and management plan.

• Improved Emergency Response. In January 1998,the PHMC Team responded to a declared emer-gency in the 300 Area involving a vial of picricacid. The response to this event was timely, andthe Incident Command Center functioned in aneffective, integrated manner. The offsite agencieslauded the timely notification and response to thisevent.

• DOE-HQ Assessment. In June 1998, the DOE-HQ Office of Oversight conducted an emergencyexercise evaluation of the emergency managementprogram. This report concluded that the site and itscontractors are implementing a fundamentallysound and effective emergency managementprogram, including correcting issues identifiedfrom the May 1997 PRF incident.

Radiological Controls ImprovementProgram

Key to the radiological dose reduction was the trackingand trending of PHMC Team performance as related toradiological improvement initiatives. PHMC membersfrom each project collectively worked cross-cutting siteissues to completion with an emphasis on obtainingimprovements. Improvements were made in the As-Low-As-Reasonably-Achievable implementation areathrough increased use of engineering controls andmodification of radiological work practices. Thecollective dose to the Hanford workforce has beenreduced more than 32% in the last two years.

Realistic Drills Test the PHMC Teams’Readiness forEmergency Events.

The Radiological Control Program grades assigned bythe Facility Evaluation Board (FEB) have shownsignificant improvement. The FEB evaluations reflectsubstantial improvements in the facility ownership,worker safety, and implementation of radiologicalcontrol improvement initiatives.

Oversight and Assessment of SafetyPerformance

The PHMC Team established the FEB to providefacility managers and PHMC senior managers withwell-documented facility strengths and weaknesses thatalign performance to approved standards. During FY1998, the FEB grades assigned to facilities continued toshow improvement. All 10 functional areas showedimprovement over the FY 1997 ratings, with WorkerSafety and Health receiving the highest FEB score. Thecontinuous improvement in the facility scores andfunctional area ratings demonstrates noteworthyprogress by the PHMC Team on effective cleanup andmanagement of Hanford’s legacy wastes while protect-ing workers, the public and the environment.

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Baseline Average

Significant, Progressive Decreases inTotal Dose for PHMC Workers

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98

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Integration

The Project Hanford Management Contract (PHMC)Team’s integration efforts are focused on providing thekind of effective leadership that enables the majorprojects to be successful and meet contractualcommitments. Results in FY 1998 were concentratedin four major areas that aligned with the critical successfactors in the U.S. Department of Energy (DOE),Richland Operations Office (RL), Strategic Plan. ThePHMC Team demonstrated significant progress in eachof the four areas of focus:

• Manage Hanford to achieve progress (financiallyand managerially in control)

• Optimize the infrastructure• Align cross-cutting services with project needs• Strengthen partnerships for progress.

Management of Hanford to AchieveProgress

It is critical that Hanford be financially andmanagerially in control. One of the key elements forachieving such control was the on-schedule rollout ofthe Hanford Data Integrator (HANDI) 2000 Phase 1Business Management System. This aggressiverestructuring of the finance, purchasing, inventory,chemical management, payroll, and human resourcesbusiness segments completes the first phase of a majorbusiness process improvement.

Reduction of indirect costs was a key initiative topreserve funding for direct cleanup work. The PHMCTeam aggressively continued to reduce indirect costs inFY 1998 from $302 million to $255 million. This wasaccomplished through good fiscal management andrightsizing initiatives. A rigorous joint PHMC/RLaccounting practice change control process ensured thatcosts were not just shifted to direct as part of the cost-cutting efforts.

Baseline data traceability and consistency weredemonstrated in significant baseline documents,including the Hanford Site Environmental ManagementSpecification, multi-year work plans, project baselinesummaries, the Hanford Site Technical Database, andIntegrated Site Baseline. PHMC-wide deployment of acommercially available planning and scheduling system(PrimaVera P3TM ) played a major role in integration ofthe baseline elements. In addition, the number ofprocedures has been reduced from 1,500 toapproximately 600, streamlining the baselinemanagement processes.

Technical integration was enhanced through SiteIntegration Group meetings and the Technical IssuesManagement List. These and other systemsengineering activities continue to be recognized withinthe PHMC Team and by the Defense Nuclear FacilitiesSafety Board as effective integration tools. Standardcommercial approaches to risk identification, riskmanagement, and contingency planning to reduce riskwere applied in the Spent Nuclear Fuel replanningeffort and the development of Tank Waste RemediationSystem Single-Shell Tank Saltwell Pumping Draft Plan.

FY 1996$

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illio

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The PHMC Team implemented a standardconfiguration management approach across theprojects, including the application of standardengineering drawing controls and an EngineeringChange Notice process.

Efforts are progressing smoothly to have all year 2000(Y2K)-compliant renovations and validations completeby March 31, 1999, well ahead of the new millennium.The Year 2000 Project completed assessment of allsoftware applications, infrastructure elements, andequipment sets in order to determine the extent ofpotential Y2K-compliant problems and identifycorrective actions. Renovation was completed on 152of 166 software applications, 24 of 26 infrastructureelements and 5 of 6 equipment sets.

One of the financial management challenges faced bythe PHMC Team was to achieve a step-functionimprovement in time-recording practices. Compliancewith time-recording procedures, as verified by audit,improved from 60% to a sustained level of more than90% during FY 1998.

Infrastructure Optimization

A five-year Strategic Plan for Infrastructure Optimiza-tion was developed to define the PHMC plan toaddress one of the primary contract objectives. Thisplan identified $60 million savings over a five-yearperiod. The results through FY 1998 are trackingtoward a $70 million savings over the five-year period.The plan has been endorsed by RL and the HanfordAtomic Metal Trades Council (HAMTC) and will beupdated annually.

The transfer of the 1100 Area and the southernconnection of the Hanford Railroad to the Port ofBenton and shutdown of the Hanford Railroad weremajor accomplishments in FY 1998. In mid-year, anadditional challenge to vacate portions of the 1171Fleet Maintenance Building to accommodate a newcommercial locomotive business was met.

The PHMC Team also provided integrated support toRL and the Energy Saving Performance Contract(ESPC) on installations of steam boiler annexes in the200 and 300 Areas. This ESPC effort was recognizedby DOE Headquarters (DOE-HQ) as a 1998 FederalEnergy and Water Management Award winner. Themain steam powerhouses were safely shut down andtransitioned to inactive status within cost and scheduleafter the ESPC work was completed.

John Wagoner “hands over” the site’s 1100 Area toRobert Larson of the Port of Benton.

Other examples of successes in infrastructureoptimization included maximizing use of office spaceby achieving occupancy rates greater than 90% inDOE-owned space, relocating the Hanford FireDepartment administrative facility to avoid $2.4million in costs, shutting down 17 facilities, andvacating 46,000 square feet of general-purpose space.

The historic 284-E Powerhouse was shut down.

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The indirect savings achieved by improvinginfrastructure management during the first two years ofthe PHMC helped RL’s-Site Infrastructure Divisionearn an Al Gore “Hammer” award from DOE-HQ forcost reduction initiatives.

Cross-cutting Services Aligned with ProjectNeeds

A number of cross-cutting functions provide enablingservices to PHMC projects. A project-orientedapplication of these functions ensures that the servicesare cost effective and meet project needs. Service levelsare now being driven by project needs.

Information Resource Management (IRM) provides thecommunication systems vital to the integration effort.IRM service levels consistently met or exceeded theFY 1998 Service Level Agreements, supplying reliablecomputing, records management, andtelecommunications infrastructure. The networkavailability has consistently exceeded 99%. Conversionto Desktop98 brings the PHMC Team to a commondesktop environment for more seamless interfaces.The PHMC Team developed a first-of-a-kind, three-

year IRM Strategic Plan that established three essentialgoals: to support the projects as a mission partner, toprovide cost-competitive information services andsupporting infrastructure, and to improve the IRMmanagement processes. This strategic approach isproviding a framework to ensure informationtechnology is linked to and supports the projects andthe overall site mission.

IRM discipline is being achieved through the DataSystems Review Board, which conducted acomprehensive review of all non-mission essentialPHMC and RL systems. The Board’s charter was tosimplify the IRM environment by identifyingredundant and obsolete systems to be removed.Standards for software, hardware, and e-mail retentionwere established and posted on the Hanford Intranet.

The PHMC major and Enterprise Company (ENCO)subcontracts were evaluated on re-bid or extensioncriteria, based on performance and support to key RLobjectives. Contract extensions were negotiated andauthorized. Contracts are being tailored to better alignwith Project performance requirements. Changes inexclusivity were made to the ENCOs, and the Securityand Safeguards contract is being re-bid to eliminate theENCO provisions. In addition, the first protégé wasselected under the Mentor-Protégé Program designed toshare knowledge and mentor companies to strengthentheir positions in the marketplace.

In a collaborative effort with RL, Pacific NorthwestNational Laboratory, and Bechtel Hanford, Inc., thePHMC Team developed, published, and implementeda technology needs identification process for theHanford Site. The new process placed an increasedemphasis on scrutiny of baseline documentation (e.g.,multi-year work plans) to identify technology needs. Aprocess was developed to obtain project buy-in basedon cost savings estimates derived from technologydeployments. Benefits of this process include methodsto formally document the estimated cost savings and tiesavings to specific projects.

The Hanford Site Infrastructure Division receives“Hammer” award.

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Pollution prevention was again active across theprojects. Our prevention actions have saved$14.5 million and achieved waste reductions of over5700 metric tons of sanitary waste, 95 metric tons ofhazardous waste, 1600 cubic meters of low-level waste,and 2.5 million cubic meters of mixed low-level waste.These waste reductions avoid future waste managementcosts, providing funding for actual cleanup.

Partnerships for Progress

Partnerships with local and regional entities expandedwith the transition of the Volpentest HazardousMaterials Management and Emergency Response(HAMMER) Center from its temporary facility to the120-acre site. Volpentest HAMMER successfullyestablished more than 20 Work-for-Others and UserFacility Agreements with federal, state, and localgovernment agencies and private entities. The resultingrevenue reduced DOE’s cost of operating theVolpentest HAMMER Center.

Labor-management partnerships were strengthened asHAMTC leadership was integrated into PHMC safetyand decision-making processes. Weekly meetings wereheld to collectively address and resolve issues in theworkplace. Additionally, new infrastructureoptimization opportunities with potential union impactwere discussed early in the planning process. Workerinvolvement in safety increased with appointments ofHAMTC members to the Health and Safetyorganizations within the PHMC Team. The HanfordGuard Union’s three-year agreement was ratified andthe Hanford Site Stabilization Agreement was extendedfor another year, providing for stable labor relations.

In conjunction with RL, the PHMC Team collaboratedwith stakeholders and regulators in developing andreviewing baselines as they were prepared. As a result,the regulators and stakeholders accepted the FY 2000Integrated Priority List developed in FY 1998.

The management-employee partnership continued withsitewide implementation of the 8-9’s work schedule,creation of a new choice-oriented benefits plan, andimplementation of the Personal Time Bank policy,which encourages employees to take a more active rolein managing time off from work. The PHMC Teamdeveloped a long-range employee transition strategy,and a PHMC Worker Transition Coordinator wasnamed. This individual already has established apartnership with Columbia Basin College to provide aprocess for promoting and marketing the skills of theHanford worker.

In summary, the PHMC Team demonstrated leadershipas an integrator in FY 1998 by:

• Solidifying financial and managerial control• Optimizing the infrastructure• Reducing indirect costs to free funding for

actual cleanup• Strengthening partnerships with stakeholders,

regulators, and employees.

The Team also aligned cross-cutting service to betterenable project work. The systems and processesimplemented in FY 1998 provide a solid foundation forfurther improvements when combined with the QualityImprovement Initiative that will be implemented inFY 1999.

Remote Ultrasonic Tank Inspection System wasdeveloped to verify the integrity of high-level wastetank inner-shell bottoms.

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Projects Overview

In reference to thedeactivation of B Plant fouryears ahead of schedule, U.S.Energy Secretary BillRichardson, said, “You’rehelping the complex get thejob done and demonstratethat DOE is capable of doingsome very good things.”

The Project Hanford Management Contract (PHMC)Team’s four major projects achieved substantial physicalprogress while developing realistic and achievabletechnical, cost, and schedule baselines in FY 1998. ThePHMC Team’s major projects—Facility Stabilization,Spent Nuclear Fuel (SNF), Tank Waste RemediationSystem (TWRS), and Waste Management—face someof the world’s most complex technical challenges infinding solutions for the treatment, disposal, orpermanent storage of 60% of the nation’s high-levelnuclear waste. This waste is the legacy of disposalpractices used during 50 years of plutonium productionfor national defense.

Installation of a pump to remove waste from single-shell tank SX-106.

The projects are focused on five primary objectives,which directly support the Hanford Strategic Plan:

• Reduce urgent risks and protect the ColumbiaRiver

• Reinforce a strong safety culture• Make real progress on cleanup• Cut costs, including mortgage reduction• Improve operational performance

To reduce risks and protect the river, SNF processeswere streamlined and materials prepared so thatsubstantial movement of contaminated radioactivematerials away from the Columbia River can begin inNovember 2000. A highlight of this preparation wasthe agreement reached on this date between the U.S.Department of Energy (DOE), Richland OperationsOffice (RL) and the U.S. Environmental ProtectionAgency.

With the PHMC Team’s strong safety culture, theprojects were able to reduce the recordable and lost-workday case rate by more than 50% compared withthe number of pre-PHMC cases. The projects also haveembraced the Integrated Safety Management System(ISMS) and are currently on schedule with itsimplementation.

Cleanup progress was achieved by the near completionof several facilities critical to movement of spent nuclearfuel. Also, pumping of waste from single-shell tanks todouble-shell tanks was resumed, B Plant wasdeactivated, and operations were started at the WasteReceiving and Processing (WRAP) Facility.

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Taxpayers realized a $100 million savings by theaccelerated deactivation of B Plant. This deactivationwill continue to save taxpayers money through reducedsurveillance and maintenance costs ($750,000 annuallyversus $20 million before deactivation). Each projectalso aggressively challenged and improved ongoingpractices.

To improve operational performance, projectmanagement used the Facility Evaluation Board (FEB)as a tool to assess facility performance in the key areasof facility organization and administration,maintenance, operations, engineering, occupationalsafety and health, radiological control, environmentalprograms, quality assurance, training, emergencypreparedness, and, if appropriate, criticality safety. Theresults from the FEB have been a catalyst for theQuality Improvement Plan initiatives. This PHMC-ledinitiative provided a focus on regulatory compliance.In addition, project support was key to the successfuldeployment of the new Finance and SupplyManagement System that uses commercial bestpractices and is Y2K compliant.

Some project-by-project highlights, which support theobjectives of the Hanford Strategic Plan, follow.

Reduce Urgent Risks and Protect theColumbia River

The Facility Stabilization Project deactivated theB Plant, thus eliminating the risk associated with aformer nuclear operating facility. Work continued

toward cleanout of the six million curies of radioactivematerial still remaining in the 324/327 Buildings fortransport and safe storage on the Central Plateau awayfrom the Columbia River. At the Plutonium FinishingPlant (PFP), extensive revision of training procedures,work process improvement, and detailed criticalitysafety reviews were conducted to prepare for resumingplutonium stabilization.

The removal, stabilization, and packaging of 2100metric tons of degrading spent fuel is scheduled to startin November 2000 and will require first-of-a-kindprocessing equipment and facilities. The SNF Projectmade substantial progress on constructing two majorfacilities, the Canister Storage Building and the ColdVacuum Drying Facility. The Project also tested andbegan installation of other key pieces of theinfrastructure such as the fuel retrieval system and thecask loading system.

The TWRS Project reduced the risk associated withthe single-shell tanks by pumping three and developinga plan to pump the remaining single-shell tanks.TWRS supported the characterization of thegroundwater/vadose zone beneath the tanks, finalizedpreparations to transfer radioactive sludges from WorldWar II-era single-shell Tank 241-C-106 to a saferdouble-shell tank, and recommended that 18 tankscontaining organic wastes be removed from theCongressional Watch List.

The Waste Management Project started operations atthe WRAP Facility, which provides a pathway forshipment of transuranic wastes out of Washington Statefor permanent disposal. As part of the WRAP startupeffort, in-depth contractor and DOE operationalreadiness reviews were completed and received approvalof the first Category 2, DOE Order 5480.23 FinalSafety Analysis Report, at Hanford. To further protectthe Columbia River, the Waste Management Projectalso processed 82 million gallons of industrialwastewater through the 300 Area Treated EffluentDisposal Facility (TEDF), treated more than 30 milliongallons of waste water at the 200 Area EffluentTreatment Facility (ETF), and disposed of 274 milliongallons of treated wastewater through the 200 Areafacility.

Senator Patty Murray, Secretary Bill Richardson,Hanford Manager John Wagoner, and DeputyManager Lloyd Piper at the B Plant deactivationceremonies.

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Reinforce a Strong Safety Culture

The Facility Stabilization Project’s emphasis on safetyduring B Plant deactivation was indicative of the effortto redesign work processes that greatly reducedpersonnel contamination incidences. Those processeswere featured in the July edition of Nuclear News. PFPstaff significantly improved Emergency Preparedness byconducting more frequent emergency drills with asignificantly higher degree of managementinvolvement.

The SNF Project applied standard commercialpractices in risk identification, risk management, andcontingency planning in support of the SNF Projectreplanning effort and the initiatives established toimprove project control. The SNF Team also madesubstantial organizational changes to improve theproject leadership and to capitalize the need for processimprovements. To date, improvements have been madein the preparation of nuclear safety documentation,safety management, subcontract management, projectcontrols, work planning, and quality assurance.

The TWRS Project successfully completed its PHMCPhase 1 verification for implementation of the ISMS.TWRS achieved the significant goal of one millionwork hours without a lost-time accident. TWRS alsoimplemented a DOE-approved Safety AuthorizationBasis that reduces risks associated with operations byclarifying technical and operational limits and upgradedtank safety through installation of hydrogen monitoringsystems and lightning protection.

The Waste Management Project achieved one millionwork hours without a lost-time accident, and reducedtheir Occupational Safety and Health Administration(OSHA) recordable rate by more than 50%. WasteManagement also completed an ISMS Facility GapAnalysis and improved its emergency preparednessprogram.

Make Real Progress on Cleanup

In addition to its progress at B Plant, the FacilityStabilization Project decoupled the WasteEncapsulation and Storage Facility (WESF) fromB Plant, resumed movement of fissile material in thePFP laboratories and vaults, made significant progressin the cleanout of 324 Building B Cell, and completedPhase II closure actions and Phase III characterizationwork for the Waste Acid Treatment System (WATS).More than 50% of the waste container inventory in the327 Hot Cell was shipped, and more than 80% of thesuspect legacy waste containers were eitherdispositioned or moved. Several support systems,including an emergency ion exchange system and awaste receiver system, were constructed to support thetransition of WESF into an independent nuclearmaterial storage facility.

New Route 3 sign warns motorists about cranes andenhances safety awareness.

Decoupling systems shared between WESF andB Plant to allow B Plant deactivation to stay onschedule.

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The SNF Project made real progress on several projectsin the face of significant problems, includingunresolved technical issues. The Canister StorageBuilding was constructed, and the facility systemsentered the pre-operational testing phase. The ColdVacuum Drying structure was completed; and the firstprocessing skid, which will dry and stabilize the fuel,was delivered and successfully tested. This will providethe operational feedback to finalize the design andfabrication of the final units. Fuel retrieval hardwarewas installed and tested in the 300 Area prior toinstallation at the K Basins. All five first-of-a-kindshipping casks were delivered ahead of schedule.Laboratory characterization of N Reactor fuel wascompleted except for one set of tests, thereby reducingthe risk of design changes.

The TWRS Project replaced several aginginfrastructure components, including the cross-sitetransfer system with a compliant, double-containedline; the sluicing system for single-shell Tank 241-C-106; and completed construction of tank farmventilation upgrades. The project also received DOEvalidation for projects to construct and upgrade interimstorage for vitrified wastes. The tank dome loadingissues were resolved. All FY 1998 core samples werecompleted one month early, and operating techniquesfor core sampling were improved to permit higher thanexpected waste sample recovery while maintainingcompliance with a narrow operating envelope. TheTWRS program logic was reviewed by the DefenseNuclear Facilities Safety Board (DNFSB) asfundamental to sound systems engineeringmanagement.

In addition to processing a large volume of treatedeffluent, the Waste Management Project also disposedof seven naval reactors, rail cars in support of the railsystem shutdown, and 170,000 cubic feet of low-levelwastes in the Low-Level Waste Burial Ground (LLBG).The number of waste shipments increased by 40%(1,100 outbound and 600 inbound). And, more than9,700 environmental samples were analyzed at theWaste Sampling and Characterization Facility (WSCF);also more than 23 analytical-equivalent units werecompleted at the 222-S Laboratory for the TankCharacterization Project.

Cut Costs, Including Mortgage Reduction

Breakthrough plan results in step-function costreduction for facility cleanout and stabilization.

The Facility Stabilization Project completed thedeactivation of the B Plant $100 million under theoriginal budget. There will also be a nearly $20 millionannual savings starting in FY 1999 from reducedmaintenance and operations. The Hanford Site alsocontinued receiving the $34 million per year benefitfrom the FY 1997 deactivation of the Plutonium-Uranium Extraction (PUREX) Facility.

The SNF Project identified more than $22 million incost savings by establishing a technical basis foreliminating a second drying process step.

The TWRS Project achieved more than $13 million incost savings through characterization efficiencies insampling and field activities and project managementand design efficiencies in construction projects.

The Waste Management Project achievedprogrammatic savings of $7 million and indirect savingsof $2.7 million. Cost efficiencies were used to fund$5.7 million of previously unfunded work. WasteManagement has now lowered the 300 TEDFtreatment cost from 6 cents per gallon (FY 1995) to3.5 cents per gallon (FY 1998) thus reducing low-levelwaste disposal costs by 40%.

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Improve Operational Performance

The Facility Stabilization Project initiatedreengineering, projectization, and systems engineeringactivities to begin the transformation of PFP from alargely operational orientation to a project orientation.A project approach is better suited to manageaccelerated, efficient stabilization/disposition of thenuclear material inventory and deactivation of theformer processing facilities. A management teamingconcept, “Quartet,” which was used effectively forPUREX and B Plant deactivation, was implemented toimprove client-contractor communications and instillthe shared responsibility for commitments andaccomplishments within the projects. Internal andexternal communications were improved with a focuson progress and successes.

The SNF Project took strong steps to correct technicaland programmatic problems and is now positioned forreliable performance. Specific action included theformation of an integrated project team, sharing thebest talent from Fluor Daniel Hanford, Inc., andDE&S Hanford, Inc. The SNF Project implementedimproved processes for project management andcontrol, technical management, and nuclear safetydocumentation preparation. A substantial effort wasput into the development of a defensible planning base

that withstood the scrutiny of intensive DOE-Headquarters, RL, regulatory, and DNFSB review.

The TWRS Project completed multiple radiologicalcontrols improvement initiatives, improved thequalification/training process for operators andimproved the maintenance rework rate. TWRS alsoestablished an authorization basis library and documentdistribution system, and improved the process forconducting operational readiness reviews and thetechnical environmental foundation for work.Construction upgrades in the East Area tank farms tosupport private contract waste feed delivery also wereinitiated.

The Waste Management Project improved all FEBratings and received the first FEB rating of 1 (excellent)for the safety program at the 300 Area TEDF. WasteManagement implemented a program to ensure that allcomprehensive management assessments are scheduled,tracked, and completed. The project also established anEnhanced Work Planning process that significantlyincreased the number of completed maintenance tasks.Waste Management increased the level of fieldverification and acceptance of waste to reduce reworkand shipping costs, and commenced implementation ofa PHMC-wide Chemical Management System.

Newly constructed equipment to sluice waste out of Hanford’s hottest single-shell underground waste storagetank (241-C-106)

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In summary, FY 1998 was a pivotal year for the PHMCTeam in aligning with its client. The Team tookownership and control of the projects by establishingintegrated project management teams andimplementing process improvements. Where needed,technical solutions were developed and implemented.Although there were several significantaccomplishments, much work remains. The PHMCTeam is prepared to aggressively move forward toresolve Hanford’s many complex, technical challenges.

A nuclear process operator checks the integrityof a capsule in the WESF storage pool. Thecapsules contain approximately 150 million curiesof radioactivity.