PHILIPPINE MINING DEVELOPMENT CORPORATION CITIZEN’S...
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PHILIPPINE MINING DEVELOPMENT CORPORATION Creating Wealth. Enriching Lives. PHILIPPINE MINING DEVELOPMENT CORPORATION CITIZEN’S CHARTER VISION “By 2020, PMDC is a sustainably profitable mining corporation that generates revenues for the government and enriches lives in mining communities.” MISSION PMDC develops, promotes and manages mining projects, and builds productive partnerships with its partners/operators in order to contribute to the revenues of the National Government, generate employment and enrich lives in mining communities PMDC adheres to the ideals and standards of responsible mineral development and adopts the best practices in environmental protection and enhancement.
Transcript of PHILIPPINE MINING DEVELOPMENT CORPORATION CITIZEN’S...
PHILIPPINE MINING DEVELOPMENT CORPORATION
Creating Wealth. Enriching Lives.
PHILIPPINE MINING DEVELOPMENT CORPORATION
CITIZEN’S CHARTER
VISION
“By 2020, PMDC is a sustainably profitable mining corporation that generates revenues for the government and enriches lives in mining communities.”
MISSION PMDC develops, promotes and manages mining projects, and builds productive partnerships with its partners/operators in order to contribute to the revenues of the National Government, generate employment and enrich lives in mining communities PMDC adheres to the ideals and standards of responsible mineral development and adopts the best practices in environmental protection and enhancement.
ORGANIZATIONAL STRUCTURE
SERVICES OFFERED EXCLUSIVELY TO PARTNERS/OPERATORS
1. Issuance of Certified True Copies of PMDC Documents; and 2. Technical Assistance
Board of Directors / Chairman
President / CEO
Corporate Secretary
- Executive Secretary
- Driver
Vice President Corporate Services
Vice President Operations
Business Development
Project Management
Legal
Finance & Accounting
Human Resource & Administration
SERVICES OFFERED TO THE PUBLIC
1. Issuance of Certified True Copies of Information/Data in PMDC Website; and 2. Complaint Resolution.
PROCEDURE FOR FILING COMPLAINTS
1. File Complaint including all evidences with the PMDC Head Office Records Section in triplicate (3 Copies Original);
2. Records Section shall forward the two (2) Copies to the Office of the President and return one (1) received copy to the complainant.
3. Once reviewed, the President and CEO shall keep one (1) copy and forward one (1) copy (with his notes/comments) to the Concerned Department (Project Management, Legal, Finance and Accounting, and HR and Admin).
4. The Concerned Department will evaluate the Complaint, conduct investigations and call for meetings with the complainant and/or respondent if necessary;
5. Concerned Department will forward its findings and recommendations to the Office of the President for instructions, comments and/or approval;
6. Concerned Department will notify complainant of the actions taken and/or resolution of the complaint.
RECORDS SECTION
NEEDS
APPROVAL?
LEGAL DEPARTMENT FINANCE AND ACCOUNTING
DEPARTMENT
OFFICE OF THE PRESIDENT
RECORDS SECTION
RECORDS SECTION
N O T I C E
ISSUANCE OF CERTIFIED TRUE COPIES (CTCs)
[OPERATORS]
YES NO
DENIED
ISSUANCE OF CERTIFIED TRUE COPIES (CTCs)
[PUBLIC]
RECORDS SECTION
FINANCE AND ACCOUNTING DEPARTMENT
RECORDS SECTION
TECHNICAL ASSISTANCE
RECORDS SECTION
PROJECT MANAGEMENT DEPARTMENT (for assessment / recommendation)
OFFICE OF THE PRESIDENT (For approval / comments)
PROJECT MANAGEMENT DEPARTMENT (For scheduling / issuing of Payment
Assessment Form)
FINANCE AND ACCOUNTING DEPARTMENT
(For payment)
PROJECT MANAGEMENT DEPARTMENT (for docketing of request and provided technical
assistance)
COMPLAINT RESOLUTION
RECORDS SECTION
OFFICE OF THE PRESIDENT (for review and comments)
CONCERNED DEPARTMENT (for evaluation, investigation)
CONCERNED DEPARTMENT (for drafting of comments and
recommendations)
OFFICE OF THE PRESIDENT (for approval)
CONCERNED DEPARTMENT (for sending of notification to complainant)
TRUNKLINE (02) 706-16-31
EMAIL [email protected]
WEB http://www.pmdc.com.ph
ADDRESS Unit 3001B West Tower, Philippine Stock Exchange Center, Exchange Road, Ortigas Center, Pasig City, 1605
CONTACT US:
