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Philadelphia Medical Reserve Corps VOST Introduction
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Transcript of Philadelphia Medical Reserve Corps VOST Introduction
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PhiladelphiaMedical Reserve Corps
Virtual Operations Support Team
James GarrowPhiladelphia Department of Public Health
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BACKGROUNDVirtual Operations Support Team
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Incident Command System
Strategic
Tactical
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Public Information Officer
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Joint Information System
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SOCIAL MEDIA IN DISASTERS
Virtual Operations Support Team
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Haiti Earthquake
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“witness, or testify”
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US Airways Flight 1549
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Take Off3:25
Crash landing3:31
First Tweet3:33
Image posted to Twitter
3:36
Image posted to Flickr
3:39
FlightStats not updated
4:31
Google Trends not updated
5:00+
Untimed Mass Media Reports
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H1N1
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Tohoku Earthquake
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twitter visualization
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NEEDVirtual Operations Support Team
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VOST Concept
Official response
Rest of the world Rest of the world
Rest of the worldRest of the world
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NEMA Barcamp
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NEMA Barcamp
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Shadow Lake Wildland Fire
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Shadow Lake Wildland Fire
"One of those trucks went across the bridge!" she told me. "Wow. Even the school bus doesn't cross that bridge. It's not designed for large trucks.
When we saw them going up that road, we wanted to run out and wave our hands, yelling wrong way, wrong way!“
-hinessight.blogs.com
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PMRC-VOSTVirtual Operations Support Team
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Organization within JIS
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Operations
• Check in on Google Doc– Virtual Status Board
• Work with Team Leader to divide up work– Identify keywords– Identify social networks– Identify “super-sharers”
• Monitor, track and respond– As appropriate– ONLY with approved facts
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Tools
• Depends on skillset and comfort of activated• Maintain expertise between activations• Start with the big guys– Twitter– Facebook– Picfog– Topsy– YouTube– Ustream
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Forms
• VOST-modified ICS Form 205A– Communications List– How to keep track of everyone
• VOST-modified ICS Form 214– Activity Log– How to keep track of everything you’ve done
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Many thanks