Peter Davey, Robert Mau, Expert VP Payment Strategy & Industry · VP Payment Strategy & Industry ....
Transcript of Peter Davey, Robert Mau, Expert VP Payment Strategy & Industry · VP Payment Strategy & Industry ....
Alternative Payments Perspectives
Robert Mau, Expert
EastPay Information Interchange
February 26, 2015
Peter Davey,
VP Payment Strategy & Industry
2
Welcome to Gringotts Wizarding Bank… Established in 1474
SOURCE: http://harrypotter.wikia.com/
3
Has banking really changed that much over the past 541 years?
SOURCE(s): http://harrypotter.wikia.com/ & Peter Davey
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The banking industry as a whole is moving at a much slower pace of change
than the rest of the payments industry
Circa 1950’s
Modern Branch Design
Circa 1980’s
SOURCE: http://commons.wikimedia.org/
5 5 5 5
In the US, Cash is still king when it comes to the volume of payments
transactions
0
20
40
60
80
100
120
140
US Payments Transactions Volume billions
Wire Transfer
13 14E 12 15E 2008
Check
10 11 17E 16E 2018E
Cash
Debit Card
Credit Card
Prepaid
ACH
09
SOURCE: McKinsey U.S. Payments Map, Release Q1-2015
6 6 6 6
Payment transaction dollars are dominated by ACH and Check
0
15,000
30,000
45,000
60,000
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ACH
US Payments Transaction Dollars $ billions
Check
Prepaid
Wire Transfer
Debit Card
Cash
Credit Card
10 09 2008 11 2013
SOURCE: McKinsey U.S. Payments Map, Release Q1-2015
Average dollar amount per transaction by payment type
Cash Debit Card Credit Card ACH Check Prepaid Wire
$19 $39 $95 $2,267 $1,480 $25 $70,155
7 7 7 7
U.S. financial institutions and other providers generate
$289 billion in revenues; expected to grow at 4% annually
SOURCE: McKinsey U.S. Payments Map, Release Q1-2015
2008-2013
growth
Percent
64%
29%
2013-2018
growth
Percent
0 4
-1 4
-4 3
-1 4
8 7
4 4
6 9
6 4
62%
30%
2013 revenues
Billions
1 Includes Wholesale and Retail Lockbox
2 Money Services includes prepaid cards, electronic money transfer (EMT), non-bank check cashing and money orders.
3 Other includes armored transport, check verification/guarantee, travelers checks, and ISO ATM fees.
2018F revenues
Billions, Estimate
17
61
289
28
125
US Payment
Industry
Cons. DDA
Cons. Credit
Card Issuing
14
6 Other3
Merchant
Acquiring
Money
Services2
Bus/Gov DDA1 38
Bus./Gov Credit
Card Issuing
NII Fees
21
72
357
40
150
21
7
46
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Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Convergence
occurring at digital
speed
1
Underbanked and
Millennial segments
driving change
7
Convergence occurring at digital speed
▪ Commerce, payments and loyalty are colliding
▪ “Payments” is being integrated into the search-shop-buy
consumer experience
▪ The mobile experience is connecting digital and physical
shopping
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Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
Merchant payments is the epicenter of disruption
▪ The POS terminal is being integrated into business
systems and put into the cloud
▪ Attackers are “giving away payments” as a way to sell
other services
▪ Traditional players faced with pricing compression and
need to adopt new distribution models
Square Register
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Convergence
occurring at digital
speed
1
Underbanked and
Millennial segments
driving change
7
10
Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
Payments businesses must increasingly leverage
digitization, data and analytics to win
▪ New entrants are better leveraging non-traditional data
for risk management
▪ The acquisition march from direct mail to digital has been
reinvigorated by data
▪ The next big thing will be data enabled marketing
engines
▪ Data sharing is transforming the cobrand card
partnership
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Underbanked and
Millennial segments
driving change
7
Convergence
occurring at digital
speed
1
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Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
B2B Payments is growing faster than consumer - and
poised to undergo its own digital revolution
▪ Digitization of the AR/AP value chain is creating
opportunities for e-invoicing
▪ The catalyst is often national infrastructure upgrades
sponsored by governments
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Underbanked and
Millennial segments
driving change
7
Convergence
occurring at digital
speed
1
12
Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
Payment network infrastructures are being enhanced in
the near term – and possibly poised for radical change
in the medium/long term
▪ Over 22 markets around the world (including the US) are
upgrading national payments infrastructures
▪ The enhanced capability can foster new product and
service innovation (micro-lending, real-time P2P)
▪ Point-to-point network architecture begins to take over
from the decades old hub-and-spoke architecture
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Underbanked and
Millennial segments
driving change
7
Convergence
occurring at digital
speed
1
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Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
Payments security will remain at the forefront - with
acceleration in EMV adoption, encryption and
tokenization
▪ Target data breach and subsequent events puts Payments
security merchant and consumer radar.
▪ EMV addresses one security component but effective risk
and fraud management requires actions on encryption and
tokenization
▪ Accelerated EMV will open the door to NFC payments,
advantaging mobile OS players and digital wallet providers
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Underbanked and
Millennial segments
driving change
7
Convergence
occurring at digital
speed
1
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Seven Disruptions in the Payments Ecosystem
SOURCE: McKinsey Payments Practice
The growing underbanked and Millennial segments are
looking for simpler and seamless Payment and Banking
options
▪ ~20% of households in the US are “Underbanked”
▪ Simple, low-friction and easy to understand products have
strong appeal (e.g., prepaid)
▪ Trust in big banks has eroded opening the door to non-
banks with distribution and cost advantages
▪ Large retailers with adjacent economics are seeking to fill
the gap, as are smaller prepaid players and emerging
peer-to-peer lending platforms
Merchant payments
is epicenter of
disruption
2
Digitization, data/
analytics critical to
win
3
B2B Payments is
growing faster than
consumer
4
Payment network
infrastructures are
being enhanced
5
Payments security
will remain at the
forefront
6
Underbanked and
Millennial segments
driving change
7
Convergence
occurring at digital
speed
1
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Payments has become the “hot sector” and is attracting investment and
activity from a number of different players
Mobile payments p2p payments
Network/processor Online payments Others
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Non-financial institutions are playing a larger role in payments with a
different set of strategies (1/2)
Company Core business Strategic enabler
Networks
leveraged
P2P
BillPay
Merchant Services
Lending
Build a network of on-us
payments
FX revenue
Utilize purchase data for
marketing
Credit
Debit
ACH
On-Us Network
P2P
Merchant Services
Build a network of on-us
payments
Utilize purchase data for
marketing
ACH
On-Us Network
Software provider
(search, maps, smart
phone)
Mobile, online and
physical wallet
P2P
Drive ad spend and
marketing opportunities
Further reliance on android
and other Google software
Primary Wallet
Credit
Debit
ACH
On-Us Network
Merchant Services
Inventory
Management &
Fulfillment
P2P
Build a network of on-us
payments
Utilize purchase data for
marketing
Credit
Debit
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Non-financial institutions are playing a larger role in payments with a
different set of strategies (2/2)
Company Core business Strategic enabler
Networks
leveraged
Hardware & software
provider
Mobile, Online Wallet
Digital Commerce
Ecosystem
Pass through
Merchant Services
Own the customer
experience
Sell more handsets
Attract different customers
(e.g., merchants)
Build an on-us network
Credit
Debit
Seller and re-seller of
goods and services
Merchant Services
and fulfillment
Ecommerce front end
Marketing engine
Online wallet
Enable eCommerce and
dominate sales
Make revenue on
transactions and order
fulfillment
Credit
Debit
On-Us
ACH
Social network of
consumers and
businesses
Marketing engine
Utilize consumer data to
monetize business
relationships
Facilitate social commerce
transactions (P2P)
TBD
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Infrastructure players are evolving while new alternative networks are
gaining momentum
▪ Non-FI’s like Fiserv and FIS have leveraged their size and position in the payment
ecosystem to build their own private networks
▪ Traditional networks are evolving their offerings beyond credit and debit card payments
▪ Others like Coinbase and Ripple have developed networks leveraging leaner technology
stacks and more sophisticated security features
“About a year ago, we
started working with
MasterCard and Amex
to reinvent the
account number,
known in the industry
as tokenization”
- Ryan McInerney,
President Visa, Nov
2014
“There are more than 2 billion people in the
world, and 70 million in the US, that are poorly
served by the traditional financial system”
- Dan Schulman, AMEX, Oct 2014
“Today we're simplifying access for our traditional
partners but we're also enabling a much broader set of
partners to access these platforms in ways we have not
allowed historically so, they can build experiences that
use our payment of capabilities”
- Charles Scharf, CEO Visa, Nov 2014
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Finally, crypto currencies like Bitcoin provide an entirely new approach to
payments
▪ Is used to conduct transactions
across the globe largely by US,
China, Germany and UK
▪ Daily transaction volume of
~$70M1
Bitcoin as a
currency
Bitcoin as a
secure,
distributed
public ledger
▪ All bitcoin transactions are
maintained in a public ledger
called the “block chain”
Bitcoin as a
transaction
network
▪ Merchants and consumers can
directly transact
▪ Exchanges facilitate
purchases/sales into other
currencies
1 2014 average daily volume in USD, blockchain.info 7/8/2014
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There are four key components to any currency or payment mechanism
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Core attributes Negative forces Positive forces
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Ledger of record
▪ The log or record keeping of an
event or transaction
▪ Cheap and reliable
▪ Global in nature
▪ Fast transaction time
▪ Decentralized
▪ Lack of Regulator
controls
▪ Complete paradigm shift
required
3
Network
▪ Enabling a transaction or transfer
including settlement and
verification
▪ Frictionless transactions
▪ Simpler network leveraging
existing infrastructure
▪ Safe and secure transactions
▪ No single point of failure
▪ Fraud opportunity
inherent in protocol
(51% problem)
▪ Ability to grow, expand
and sustain
2
Currency
▪ Trading for goods and services
with bitcoins
▪ Easy cross border trade
▪ Very low cost of acceptance
▪ Merchants like finality of
transaction (irreversible)
▪ Psydononymous, traceability
of all transactions
▪ Challenges sovereign
currency independence
▪ Poor store of value
▪ Lack of consumer
protections
Store of value
▪ Buy and hold bitcoins as an
investment
▪ Long term increase in value
▪ Cross border investment
▪ No exchange needed for
investments
▪ Lack of backing or
standard of value
▪ Speculatory behavior
▪ Questions on tax
treatment
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ALT ALT
Goods
and services
‘Miner’ node ‘Miner’ node Ledger
Blockchain
On/off ramp,
e.g., Coinbase
exchange
Online exchanges
enable 24/7 trading
Online wallets store
Bitcoins which can then
be received or sent
Bitcoin ‘miner’ computers
act as nodes
Online wallet Online wallet
A typical Bitcoin transaction has a complicated value chain
On/off ramp,
e.g., Coinbase
exchange
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The application of Crypto technology could have far-reaching roles and
relevance particularly in the commercial or intra bank landscape
SOURCE: McKinsey Payments Practice
New
payments
protocol
Description Critical aspects
▪ Merchants and consumers
can directly transact with
much lower friction
▪ Exchanges facilitate
purchases/sales into other
currencies, remittances
▪ Low fees (50-80% lower
than existing solutions)
▪ Rapid confirmation
▪ No single point of failure
▪ Almost frictionless
Secure,
distributed
public ledger
▪ All transactions maintained
in public ledger aka
“blockchain”
▪ Opportunity to conduct
other types of transactions
(e.g., escrow services,
medical records)
▪ Permanent time-stam-
ped proof of existence
▪ Pseudo-anonymous
▪ Distributed across the
globe
▪ Secure
Unlikely to be
a currency or
store of value
▪ Used to conduct global
transactions, led by US,
China, S America and
Western Europe
▪ Daily transaction volume of
~$90MM
▪ Instant global transfer
▪ No charge-backs
▪ Anti-inflationary
▪ Infinitely divisible
▪ …but volatile
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What role could crypto currencies have in the next evolution in network
architecture?
Hub and spoke clearing Direct clearing via distributed IP
Clearing
model
▪ Banks clear directly with one another;
clearinghouses may see roles shift
managing settlement “ledger”
▪ Banks clear through a central
clearinghouse with only select
direct clearing relationships
Architecture ▪ Leverage open Internet IP architecture ▪ Hub and spoke architecture
Confirmation
of Good
Funds
▪ Confirmation of good funds in real-time ▪ No confirmation of good funds
prior to clearing (ACH)
Settlement ▪ Intraday settlement windows ▪ Next day or end of day settlement
Funds
Availability
▪ Real-time availability of funds ▪ Next day availability of funds
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Ripple labs has taken the blockchain concept and developed a different take
on distributed network and ledgers
SOURCE: Ripple Labs
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Traditional players are making investments in these new networks based on
the promise of the technologies
Who accepts Bitcoins?
Over 30,000 merchants accept Bitcoin including
companies with ~$1B in revenue
“It’s a new disruptive technology, so, yeah, we’re looking at
Bitcoin closely.” – John Donahue CEO, Ebay
WASHINGTON, Feb. 10, 2015 /PRNewswire/ -- UATP has
teamed up with Bitnet as a payment processing partner. This
relationship will allow UATP to offer its Network of 260+ airlines
the ability to accept bitcoin payments in a simplified manner.
"We are very happy to be partnering with Bitnet to add bitcoin to
our payment platform. We are always looking for skilled partners
to bring additional forms of payment to the UATP processing
platform and Bitnet fits the bill well," said Ralph Kaiser, president
and CEO, UATP.
Coinbase Raises $75M from DFJ Growth, USAA, NYSE, and
More
Today we are pleased to announce that Coinbase has raised
$75 million in Series C financing, the largest funding round to
date for a Bitcoin company. This brings our total capital raised to
$106 million.
The round was led by DFJ Growth, with participation from our
existing investors, including Andreessen Horowitz, Union Square
Ventures, and Ribbit Capital.
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Other established providers like FIS, FiServ, Visa and MasterCard have been
evolving their products and networks as well
SOURCE: FIS