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    PESTEL Analysis- Prof. Suvendu Kr. Pratihari

    1. PoliticalA. Taxation:

    a. When the taxation decreases, this will lead to increase in the disposableincome (gross income minus income tax on that income). When the

    normal individual's disposable income increase, this will results in

    increasing the buying power, which means the individuals are becoming

    more able to buy things and facilities, so you have a good chance to make

    a profit from selling your product to that country (which has a

    good buying power).

    B. Protection of the Environment:a. Are you going to manufacture a product which could harm the

    environment?b. If you are going to harm the environment in small extent, you should

    know that there is are tax and penalties from the government for the

    environmental damage you make. Also you should select the place of your

    factory, if your company is going to build a factory that manufacture your

    product, then choose a region that is close to factories environmental

    areas and try to be away from the main populations.

    c. Do you have manufacturing wastes that could harm the environment? Youshould consider this issue well, because there are millions of dollars could

    be spent on making products, developing factories which its wastes are

    less harmful to the environment and human health. And by the way this

    will get you a profit on long term and you will have a good corporatesocial responsibility (CSR) towards society, environmental groups, and

    pressure groups, legal and regulatory authorities in your country.

    C. Environmental lawa. What about the hiring and firing costs in the country that you are going to

    market your products in?

    b. Are employees in your country having instability in their job? Do theyhave stability with their job?

    c. You should know how much the normal cost that you are going topurchase to your employees (if you are going to make new companies) or

    your employees (are they satisfied with their salaries), what about the

    compensation and benefit schemes? Do you have a good compensationand benefit scheme to your employees (because the normal people of your

    country are stable at their job)?

    D. Health and safetya. You should know that your product has the highest safety profile and

    minimum hazard on consumers' health. Also you need to read and apply

    the 'Consumer Safety Act 1974'.

    E. Foreign Trade Agreement

    http://en.wikipedia.org/wiki/Gross_incomehttp://en.wikipedia.org/wiki/Income_taxhttp://www.howtobeamarketer.com/articles/marketing-planning-introduction/what-is-corporate-social-responsibility-csrhttp://www.howtobeamarketer.com/articles/marketing-planning-introduction/what-is-corporate-social-responsibility-csrhttp://www.howtobeamarketer.com/articles/marketing-planning-introduction/what-is-consumerism-in-marketinghttp://www.howtobeamarketer.com/articles/marketing-planning-introduction/what-is-consumerism-in-marketinghttp://www.howtobeamarketer.com/articles/marketing-planning-introduction/what-is-corporate-social-responsibility-csrhttp://www.howtobeamarketer.com/articles/marketing-planning-introduction/what-is-corporate-social-responsibility-csrhttp://en.wikipedia.org/wiki/Income_taxhttp://en.wikipedia.org/wiki/Gross_income
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    a. The Foreign Trade Agreement (FTA) gives the companies that are fromforeign countries to penetrate your country market and marketing their

    products there. So you should know if the Foreign Trade Agreement

    (FTA) applied in your country or not.

    b. If the no. of imported products (that comes from the foreign countries)decrease, that will help you to establish your product in the market (if yourproduct is newly starting its business in that market).

    F. Stability of the Political Systema. You should know and study the political stability of the country that you

    will market you products in. This issue affects your long term investment

    of your products; also it gives you indication about the duration that you

    should spend in marketing your products in that country.

    2. EconomicA.

    Inflation Ratea. The inflation rate is affecting the Purchasing Power in each country, which

    affects the ability of the consumers to buy, that affecting your chance of

    making profit and hinder any new entrants in the market.

    b. When the inflation rate increase, the purchasing power decrease, andthe disposable income decrease then chance of making profits of your

    product decreases.

    B. Interest Ratea. Increasing the interest rate will be decrease the purchasing power of the

    consumers, which affect their ability to buy your products.

    C. Income Levela. The income levels of the country you are going to market your product in,

    is determine the pricing strategy of your products or services. This will

    indicate if the people in that country are being able to purchase your

    products or not.

    D. Resource of Countrya. Increasing country resources are affecting organizations and companies to

    release new product, also this is telling you which are the industries that

    you need to invest your money in.

    E. GNP (Gross national Product) and GDP (Gross Domestic Product)a. Gross domestic product (GDP) is defined as the "value of all final goods

    and services produced in a country in one year". On the other hand, gross

    national product (GNP) is defined as the "value of all (final) goods and

    services produced in a country in one year, plus income earned by its

    citizens abroad, minus income earned by foreigners in the country"

    F. Employment LevelG. Exchange rate-Currency ValuationH. Consumer Spending Pattern

    3. Social

    http://www.howtobeamarketer.com/articles/marketing-mix/5-price/59-what-are-pricing-strategies-in-marketing-mixhttp://www.howtobeamarketer.com/articles/marketing-mix/5-price/59-what-are-pricing-strategies-in-marketing-mix
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    To know about the social factors affecting the business environment in the target

    market, it is needed to understand the social contribution of the consumers in country

    being planed to market product in.

    Given below different types of social factors that affect the business environment in

    the marketing plan:

    A.

    DemographyB. SocietyC. Culture

    a. Languageb. Religionc. Valuesd. Attitudese. Healthcaref. Educationg. Occupationh. Social organizationi.

    Any other cultural factorTo study each social factor affecting business environment in the marketing plan

    in a effective manner, it is needed to collect all of the data you need to customize

    your product to them, it has to be selected the your way of communication that match

    their language, develop a product that is not contradictory to their religion and values,

    create a product that match their real needs. Each age' needs, for each sex's needs has

    to be considered.

    4. TechnologicalThe technological factors affecting business environment in marketing planning

    includes the entry of new technologies either in Products or Processes or both.

    i. Productsa. Improvement in the current products

    Technical improvement of the current products means the creation or the

    development of new technology that related to the product usage.

    b. Products outdated or obsoleteExample: transformation from the old camera films to the digital cameras

    c. Change in usage patternE.g. when people or organizations were looking for files or documents

    transfers, they were communicating by the courier companies which were

    costly and times consuming. But with the new technologies as internet, the

    people found it easily to communicate by e-mails and sending their files

    through different Microsoft office formats and PDF format.

    ii. Processesa. EPOS (Electronic Points of Sales)

    i. EPOS (electronic points of sales) is a smart technology that had enabledreaching impressive improvements in Shops (food, fashion,

    computersetc) its a system that discovers what the consumer like andgives the marketers valuable information about the consumer needs.

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    ii. EPOS (electronic points of sales) is a system that put on cashier system,which record all of the products for each consumer. When the

    marketers start to analyze that system, they found some common needs

    between consumers; like they found all of the consumers who like to buy

    pampers, buy peers too. So the marketers make a special offers for thosesegment who buy twelve pampers packs take a peer for free.

    iii. The EPOS (electronic points of sales) includes loyalty cards distributed forthe consumers, so they fill their personal information in those cards, the

    marketers analyze the buying behavior of those consumers, their ages, sex,

    income levels, personal interests, geographic locations of the

    consumersetc.

    iv. So if the system discovers that there is a big segment of the pregnantwomen, this helps the marketers to develop a new partition in the market

    for the infants (after 2 or months) so those consumers will buy theseproducts.

    b. Internet based supply chainIt's a system that makes the balance between the stock and the new orders for

    the Shops.

    e.g. if you go to VIRGIN megastores, you will find that every book bought are

    recorded on the system (Internet based supply chain) and if the stock reached

    a specific levels (e.g. 2 or 3 books) it will automatically request a new

    quantities for backup (Extranet system).

    The previous system found in books stores, mobile shops, hypermarkets,

    computer shops and many shops of different categories.

    c. Outsourcingi. What is the outsourcing?

    The company A makes a contract with another company (Company B) to

    conduct its business. Company B is recruiting their own employees, and

    work for company A as outsourcing company to promote their products

    and services to selected target segments.

    ii. Why organizations need outsourcing?As it is found in the Political factors affecting business environment in

    marketing plan, in Employment law, you will find a high cost spent on the

    hiring, firing, and compensations. So Organizations are looking for

    2nd

    organizations that didn't belong to the employment law of the country

    (which the 1storganizations exists in) and also their salaries, hiring and

    firing costs are profitable for the 1st

    companies also.

    For example:

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    VODAFONE telecommunication company wants to open a new branch

    for it in Australia to handle the customer needs there (as Customer Service

    department). VODAFONE will spend millions in the hiring, firing and

    paying compensations for their employees in Australia. So they make a

    deal with other companies like India telecommunication companies or any

    other companies in the Middle East, and recruiting employees who havethe same capabilities of Australian employees and matching the same

    standard of skills of those employees. VODAFONE may pay thousands

    instead of millions by the idea of outsourcing.

    5. EnvironmentalThe environmental aspect ofPESTEL is very important for the marketers. One

    should understand the environment of the country that your product will be released

    in and the effect of the weather on the industry, agriculture and on human health.

    Environmental factors includes the effect of the weather on three factors; industry,

    agriculture and on human health.

    A. Effect of the weather:More hot days, more frequent heat waves.

    More frequent heavy participation, intense tropical cyclone activity.

    More areas affected by drought.

    Rise in the sea levels.

    B. The impact of the weather on:On industry, human settlements and society

    On agriculture, forestry, ecosystems, and water

    On human health

    At the time of the study of the environmental factor well, it has to be considered how

    to create or develop a product that match the environmental aspect of your country, or

    may be find a solution that make your product persistent for many environmental

    factors that other products suffers from. Also you should assess the environmental

    threats to predict the actions you will take before they could happen.

    So any environmental threat could happen, should be analyzed from its probability of

    occurrence (high or low) and its impact on your business (high or low).

    6. LegalThere are two types of legal factors that are affecting the business environmentof the marketing plan:

    a. Legal factors affected by industry:Each industry has its own code of ethics and code of conducts to make an

    established rules, policies and regulations in business ethics. Most -if not all- of

    the companies are asked to sign on code of ethics.

    b. Legal factors affected by environment:

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    As; laws, legislations, and regulations from the government, environmental

    groups, and pressure groups that are affecting your business and companies

    should follow those laws and regulations, otherwise penalties would be imposed.

    There are also many factors that could affect the Legal aspects of the external audit

    i. Monopolies and mergersii. Competitive activitiesiii. Unfair tradingiv. Consumer legislationv. Trade descriptionsvi. Health & Safetyvii.Professional Code of Conducts

    Source for Data:http://www.icmrindia.org

    http://www.euromonitor.com

    http://www.mckinsey.com

    https://www.cia.gov

    http://www.icmrindia.org/http://www.euromonitor.com/http://www.mckinsey.com/https://www.cia.gov/https://www.cia.gov/http://www.mckinsey.com/http://www.euromonitor.com/http://www.icmrindia.org/