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    Pepsico's Distribution & LogisticsOperations

    By (Group - 8) Sec C

    Arun K.P - 12129Gaurav Jhunjhunwala- 12138Md.Shahbaaz Roomy Akhtar- 12149Roshan v shetty- 12158Vinay Prakash- 12178Sarthak Rohatgi- 12182

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    Introduction

    PepsiCo is the US based worlds leading beverage

    and snacks food companies. Headquartered in New York.

    Largest share in US beverage markets with 28% with

    revenue of $25.11bn and growth of 6.8% .

    `

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    Contd

    PepsiCo served diverse market with its six groupcompanies such as1) Frito-lay North America2) Frito-lay International3) Pepsi-Cola North America

    4) Pepsi Beverage International

    5) Gatorade/ Tropicana North America

    6) Quaker Foods North America

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    Contd

    Success mainly due to logistics and distribution

    management operations.

    Technical Capabilities to support logistics.

    Power of one program by Roger Enrico.

    Integrating and streamlining operations of various

    companies.

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    Background

    In 1898, Caleb Bradham invented Pepsi-Cola.

    Started marketing in 1903 and developed system of

    bottling franchise for the drinks.

    Went bankrupt in 1923. Charles, head of Loft candy company bought in

    1931 and merged it with Loft candy to create Pepsi-

    Cola bottling company in 1941.

    Merged with Frito lays international in 1965 to

    create PepsiCo Inc.

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    Contd

    Diversification into restaurant business.

    1980s Pepsi Co acquired its franchisees to build its bottling

    business.

    1990s Overseas expansion of bottling operations.

    1998 Formation of Pepsi Bottling Company (PBG).

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    VENDING &FOODSERVICE

    SYSTEMS (V& FS)

    BROKERWAREHOUSE

    DISTRIBUTION

    (BWD)

    DIRECT

    STOREDELIVERY

    (DSD)

    MAJORDISTRIBUTIO

    N SYSTEMS

    DISTRIBUTION OPERATIONS

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    Direct Store Delivery (DSD) DSD was the oldest method employed by the PepsiCo

    Employees take Direct orders and delivers the

    previous orders

    Orders are taken manually .

    Timely delivery and shelf arrangement

    Ensured maximum visibility for passers by.

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    Contd

    To launch new products in pretty quick time

    Market response can be determined more easily

    No labour costs -unloading the trucks , placing theproducts on shelves.

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    Broker Warehouse Distribution(BWD)

    Less delicate & perishable products

    IMPULSIVE BUYING products were not included

    Employed third party distributors

    Employees at the stores handled the products and placedthem on the selves.

    For the products which are less delicate andperishable.eg cold drinks and juice.

    ADVANTAGES:-

    No additional employees

    Economical

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    Vending & Food service System(V&FS)

    PepsiCos sales personnel distributes products

    through third party V&FS and bottling companies

    Through this system, products were made available

    in school, colleges, canteen, stadiums, offices,

    restaurants etc

    Huge potential of distribution channel developed the

    largest vending and food service sales forces in theUS, comprising 600 people

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    Contd

    Revenues of over $1 billion /year

    Five retail channelssupermarkets/retail stores,

    fountain/restaurant, convenience stores, vending and

    others There were other distribution channels for beverages

    including institutional buyers such as airlines.

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    Benefits

    By 1990s Frito-Lay served more than 400000 retailcustomers each week through more than 10000 truck

    routed and 1600 distribution centers.

    Store door delivery system granted the freshness of

    its product ,reduced retailer inventory and minimizedwhole sale expense.

    During this period they concentrated on DTS(Down

    the street), which resulted in 65% sales of salted

    snacks versus 45% in supermarket.

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    Logistics Operations

    PepsiCos logistics two main phases were:

    1.Giving syrup to the bottlers

    2.Distribution of bottles/cans to retail outlets

    Product quality and uniformity standards should be

    maintained.

    Timely delivery

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    Beverage Manufacturing Unit to Bottlers

    Pepsi-Cola North America (PCNA) produced and

    sold beverages& concentrate to bottling units in the

    US and Canada.

    Syrup was either sold directly to the bottlers or wascombined with carbonated water for bottling

    PCNAS objective

    1.Timely delivery(99.1% accuracy).2.Reduce transportation cost

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    Contd PCNA -3rdparty logistics company Penske

    logistics

    Penske offered transport solution and warehouse

    management services

    Used- i2 transportation optimization system (TOS)software

    Monitor movement of products and makes

    necessary changes in routes and schedule to tackle

    unexpected situations.

    Thus PCNA achieves more than 99.1% accuracy

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    Contd PCNA has centralized transportation to single

    location

    It also employs Six sigma quality process.

    TOS

    oOrder optimization,

    o Load configuration,

    o Lowest shipping cost,

    oQuick routes

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    Bottlers To Retail Outlets

    Pepsi Americas (PAS) was one of the largest bottlersof PepsiCo.

    PAS had 100 distribution centres and each centre

    had 50 trucks

    PAS objectives

    o Timely dispatch

    o Full capacity utilization

    o Quicker inventory replenishment.

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    PDT

    Delivered according to the stocks in truck

    Labor and fuel cost

    Old system- SKU 55s(1990) to 300(2002) Replaced handheld computers with PDT8000

    PDT 8000- according to customer requirement

    Connected via WLAN or Modem

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    Problems

    Frito lays and beverages are delivered separately.

    Cost of Labor, Fuel and Time incurred.

    Distribution channels concentrated more on super

    markets and restaurant.

    Pepsi Co group companies and its bottlers operates

    independently instead of an integrated approach.

    No ERP system, so separate distribution systems ofeach brand , this increase cost.

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    Recommendations

    Chilled DSD system for products that requirecontinuous refrigeration and Hybrid System should

    be extended.

    Combination of Pepsi Cos selling operations with itsdistributions and logistics function.

    Streamline operations and integrate systems

    Integrate the distribution channel of products with

    same destination .

    Allocation of resources in the emerging markets like

    India and China.

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