Pertemuan 13
Transcript of Pertemuan 13
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Learning Outcomes
• Students are able to understand the function of Human Resource Management
• Students are able to explain each job position and job task in HR department.
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Evolution of HR Dept in Hotel Industry
Personnel Personnel Human
resource
Human
resourceHuman
development
Human
developmentHuman
innovation
Human
innovationHuman
capital
Human
capital
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The Importance of HR Dept in Hotel Industry
• Labor intensive• Highly human interaction• Team work• The need of training and education• Comfort and convenience working
condition• Productivity
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HR Function
• Man power planning• Recruitment and selection • Employee motivation • Employee evaluation• Industrial relation• Employee service• Employee education, training, and
development
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Bina Nusantara University
Responsibility of HR Dept in Hotel
• Putting right man in the right place in the right time
• Increase productivity and work performance through education, training and development
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Bina Nusantara University
HR Issues in Hotel
• Performance appraisal• Reward and punishment• Labour turn over and rotation• Communication• Training and development• Trade union and labour law