Unit 11 What do you think of game shows? What do you think of …?
Persuasive Letters Chapter 6 Review. Persuasion Is the ability to make people think or do what you...
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Transcript of Persuasive Letters Chapter 6 Review. Persuasion Is the ability to make people think or do what you...
Persuasive Letters
Persuasive LettersChapter 6 ReviewChapter 6 Review
PersuasionPersuasionIs the ability to make
people think or do what you would like them to
think or do.
Is the ability to make people think or do what you would like them to
think or do.
Indirect Persuasive
Request Writing Plan
Indirect Persuasive
Request Writing Plan
The following is a summary of all writing plans outlined in chapter six. Please see the
chapter for more detailed information.
The following is a summary of all writing plans outlined in chapter six. Please see the
chapter for more detailed information.
Gain AttentionGain Attention
•Compliment
•Stimulating Question
•Unexpected statement
•Reader benefit
•Describe a problem
•Compliment
•Stimulating Question
•Unexpected statement
•Reader benefit
•Describe a problem
Build InterestBuild Interest•Direct and Indirect Benefits
•Facts and Statistics
•Details
•Explanation or Justification
•Appeal to reader’s needs
•Direct and Indirect Benefits
•Facts and Statistics
•Details
•Explanation or Justification
•Appeal to reader’s needs
Reduce ResistanceReduce Resistance•Anticipate resistance and address concerns
•Appeal to reader’s sense of fairness and desire for (customer) satisfaction
•Create desire for expressed outcome (action, request, sale)
•Anticipate resistance and address concerns
•Appeal to reader’s sense of fairness and desire for (customer) satisfaction
•Create desire for expressed outcome (action, request, sale)
Motivate ActionMotivate Action
•Tell the reader what you want and when you want it
•Stimulate the reader to buy or do
•Tell the reader what you want and when you want it
•Stimulate the reader to buy or do
In the indirect strategy, what should precede the main idea?In the indirect strategy, what
should precede the main idea?
Reasons
Explanations
Persuasion
List at least four examples of persuasive favour requests
List at least four examples of persuasive favour requests
Donations of:
Time
Money
Energy
Name
Resources
Talent
Skills
Expertise
Name at least eight items a salesperson should know about a
product before selling it
Name at least eight items a salesperson should know about a
product before selling itDesign
Raw Materials
Manufacturing Process
Testing
Performance Applications
Ease of Use
Efficiency
Durability
Reliability
Service
Warranties
Special Features
Marketability
Price
The most effective sales letters are sent to what kind of
audience?
The most effective sales letters are sent to what kind of
audience?
A targeted or preselected audience.
What is an unsolicited sales letter?
What is an unsolicited sales letter?
Not requested
Eg. Direct Mail
What is a solicited sales letter?What is a solicited sales letter?
Responds to a request for information about a product
Eg. letter answering questions about a leasing program for new cars
List at least five ways to gain a reader’s attention in the opening
of a sales letter
List at least five ways to gain a reader’s attention in the opening
of a sales letterTypographical arrangements
Attractive offer
Inside-address opening
Startling statement
Story
Bargain
Proverb
Solution to a problem
Quotation
Anecdote
Question
In selling a product, when are rational appeals more effective?
In selling a product, when are rational appeals more effective?
Expensive, long lasting, or important to health and security
Inexpensive, short-lived, or nonessential
Name six writing techniques that stimulate desire for a product
Name six writing techniques that stimulate desire for a product
Benefits the reader
Concrete and objective language
Build product confidence through testimonials
Offer warranties
Free trial
Money-back guarantee
How are online sales letters different and similar to hard-
copy?
How are online sales letters different and similar to hard-
copy?
Similar:
addressed to targeted audience
conversational and “you” view
focus on one-two selling points
response should be easy
How are online sales letters different and similar to hard-
copy?
How are online sales letters different and similar to hard-
copy?
Different:
short
addressed to pre-selected customers to offer something special
include means of being removed from mailing list
Name six writing techniques that stimulate desire for a product
Name six writing techniques that stimulate desire for a product
Benefits the reader
Concrete and objective language
Build product confidence through testimonials
Offer warranties
Free trial
Money-back guarantee