Personnel Process

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Personnel Process 1. Development of the job description 2. Creation of the job announcement 3. Candidate recruitment 4. Candidate selection 5. Orientation, T & D 6. Performance appraisal 7. Employee motivation & rewards 8. Employee discipline S e a r c h P r o c e s s

description

Personnel Process. Search Process. Development of the job description Creation of the job announcement Candidate recruitment Candidate selection Orientation, T & D Performance appraisal Employee motivation & rewards Employee discipline. Candidate Selection. Search committee Screening - PowerPoint PPT Presentation

Transcript of Personnel Process

Page 1: Personnel Process

Personnel Process

1. Development of the job description2. Creation of the job announcement3. Candidate recruitment4. Candidate selection5. Orientation, T & D6. Performance appraisal7. Employee motivation & rewards8. Employee discipline

Search Process

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Candidate Selection

1. Search committee2. Screening3. Testing & prelim interviews4. Formal interviews5. Interview questions6. Actual interview7. Background checks

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Selecting the Search Committee Options

– Direct supervisor– Peers/Co-workers– HR– Departmental representation– Numbers– Diversity

Age, gender, race

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Screening the Candidates Initial Screening

Second screening

Affirmative Action Procedures

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Initial Screening Remove based on most important

competencies 3 piles:

– Yes– No– Maybe

Remove the no pile

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Second Screening Spend more time with applications

Assessment Matrix

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Assessment/Selection Matrix Based on competencies in job

description Construct a matrix showing

– each qualification– each applicant

Select a score for each qualification– 5=highly qualified– 1=not qualified

Establish a list of “qualified candidates”

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The MatrixName Experience Education Marketing Supervision Budgeting

Blake

White

Smith

Jones

Scott

312

14

232

44

111

23

321

35

243

35

1111

913

21

5=highly qualified……1=not qualified

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# of candidates Dictated by:

– $$$$

– Time

– Qualifications of candidates

– Agency policy

– Screening interview vs. formal interview

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Exercise1. Screening matrix for job

2. Rate resumes on screening matrix

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Testing & Preliminary Interviews

Why do them?– Determine a pool of candidates for on-site

interviews – Describe the position and department;– Ask questions about the applicant’s

experience;– Obtain clarification on any information on the

application materials;– Discuss the salary for the position and

ascertain an individual’s continued interest in the position

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Testing & Preliminary Interviews

How to do them– Phone interview

Focuses mainly on experience & qualifications10-30 minutesDetermine # of interviewersListen for discrepancies between what they

say & what the resume saysJudging solely on answers at this point

– No eye contact, attire, body language, etc

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Testing & Preliminary Interviews

How to do them– Videotaped/Internet interview

– Written interviewIPRA Membership planPricing activityPhilosophy

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Testing & Preliminary Interviews

How to do them– Pre-established test

Psychometric tests– measurement of knowledge, abilities, attitudes,

and personality traits

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Thinking in terms of Interviews

When to hold the interviews– Spread out v. clustered appointments

What administrative procedures must be followed

Formats…

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Format of the Interview One-on-One

– Have the skills & education– Tests how person fits in the org.– Look to build rapport

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Format of the Interview Committee

– Firing squad– Demonstrate problem solving skills

Group / Disney style– Used to uncover leadership potential– Gather in an informal discussion

situation– See how they interact with each other– Sometimes combine group & committee

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Format of the Interview

Stress Interviews– Interviewer deliberately attempts to

rattle you– Argumentative, Sarcastic, Silence– Sample questions…

What were your failures on your last jobTell me @ a time when you didn’t perform to

your capabilitiesWhy are manhole covers round?Sell me this pencil

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Format of the Interview Lunch interview

– Less formal

– Candidate needs to act professionally

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Format of the Interview Assessment Centers

– Used to simulate behaviors found in the work environment

– Written assignmentsExercise planSample client documentationLetter confirming meeting/event detailsMemos

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Format of the Interview Assessment Centers

– SimulationsMarketing plan for an eventProgram/event planningPresentation…brd, news conf.Role playing

– In basket exercisesGiven scenario & determine how to handle it

– Prioritize phone & e-mail messages & tasks for the day

– Justify your priorities