GDS Corp Gas Detection Products For Personnel Protection & Process Monitoring.
Personnel Process
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Transcript of Personnel Process
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Personnel Process
1. Development of the job description2. Creation of the job announcement3. Candidate recruitment4. Candidate selection5. Orientation, T & D6. Performance appraisal7. Employee motivation & rewards8. Employee discipline
Search Process
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Candidate Selection
1. Search committee2. Screening3. Testing & prelim interviews4. Formal interviews5. Interview questions6. Actual interview7. Background checks
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Selecting the Search Committee Options
– Direct supervisor– Peers/Co-workers– HR– Departmental representation– Numbers– Diversity
Age, gender, race
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Screening the Candidates Initial Screening
Second screening
Affirmative Action Procedures
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Initial Screening Remove based on most important
competencies 3 piles:
– Yes– No– Maybe
Remove the no pile
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Second Screening Spend more time with applications
Assessment Matrix
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Assessment/Selection Matrix Based on competencies in job
description Construct a matrix showing
– each qualification– each applicant
Select a score for each qualification– 5=highly qualified– 1=not qualified
Establish a list of “qualified candidates”
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The MatrixName Experience Education Marketing Supervision Budgeting
Blake
White
Smith
Jones
Scott
312
14
232
44
111
23
321
35
243
35
1111
913
21
5=highly qualified……1=not qualified
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# of candidates Dictated by:
– $$$$
– Time
– Qualifications of candidates
– Agency policy
– Screening interview vs. formal interview
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Exercise1. Screening matrix for job
2. Rate resumes on screening matrix
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Testing & Preliminary Interviews
Why do them?– Determine a pool of candidates for on-site
interviews – Describe the position and department;– Ask questions about the applicant’s
experience;– Obtain clarification on any information on the
application materials;– Discuss the salary for the position and
ascertain an individual’s continued interest in the position
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Testing & Preliminary Interviews
How to do them– Phone interview
Focuses mainly on experience & qualifications10-30 minutesDetermine # of interviewersListen for discrepancies between what they
say & what the resume saysJudging solely on answers at this point
– No eye contact, attire, body language, etc
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Testing & Preliminary Interviews
How to do them– Videotaped/Internet interview
– Written interviewIPRA Membership planPricing activityPhilosophy
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Testing & Preliminary Interviews
How to do them– Pre-established test
Psychometric tests– measurement of knowledge, abilities, attitudes,
and personality traits
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Thinking in terms of Interviews
When to hold the interviews– Spread out v. clustered appointments
What administrative procedures must be followed
Formats…
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Format of the Interview One-on-One
– Have the skills & education– Tests how person fits in the org.– Look to build rapport
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Format of the Interview Committee
– Firing squad– Demonstrate problem solving skills
Group / Disney style– Used to uncover leadership potential– Gather in an informal discussion
situation– See how they interact with each other– Sometimes combine group & committee
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Format of the Interview
Stress Interviews– Interviewer deliberately attempts to
rattle you– Argumentative, Sarcastic, Silence– Sample questions…
What were your failures on your last jobTell me @ a time when you didn’t perform to
your capabilitiesWhy are manhole covers round?Sell me this pencil
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Format of the Interview Lunch interview
– Less formal
– Candidate needs to act professionally
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Format of the Interview Assessment Centers
– Used to simulate behaviors found in the work environment
– Written assignmentsExercise planSample client documentationLetter confirming meeting/event detailsMemos
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Format of the Interview Assessment Centers
– SimulationsMarketing plan for an eventProgram/event planningPresentation…brd, news conf.Role playing
– In basket exercisesGiven scenario & determine how to handle it
– Prioritize phone & e-mail messages & tasks for the day
– Justify your priorities