PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises...

56
NEULANDS INSTITUTE for Personnel Development PERSONNEL DEVELOPMENT

Transcript of PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises...

Page 1: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

NEULANDSINSTITUTEfor Personnel Development

PERSONNEL DEVELOPMENT

Page 2: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training
Page 3: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

1

There has never been a separate catalogue for our in-

house personnel development services before. So why

now? Simple: Because customised, internal measures are

becoming increasingly important for us. We are helping

our clients to implement personnel development on

practically all levels and in practically all subject areas -

from central HR development consultancy to team de-

velopment in an international branch. This is the kind of

development that is documented in our catalogue.

We have also divided personnel development into three

different fields, supervised and coordinated by three sub-

ject heads in our company. The three fields of “Learning

& Development”, “Moderation, Cooperation and Com-

munication” and “Personal Development & Coaching”

cover all the core skills, which are crucial to your emplo-

yees‘ success - even those „general“ skills required by the

boss as much as by the team members. We have a second

in-house catalogue dedicated to all aspects of leadership

entitled „Leadership Development“.

We continue to maintain the highest quality standards in

the selection and teaching of our training content. The

crucial benchmark for us is a successful learning transfer

into the reality of work. We therefore ensure that we work

with you to create the ideal transfer conditions, even in

the consultancy and design phase.

Plus: When you asign Neuland & Partner for your in-

house development, you can be sure that all planned

measures will be fully implemented. With more than 50

internal and external trainers and five branches on four

continents, we have the capacity to implement complex

projects without bottlenecks. This large pool of develop-

ment specialists also offers you a choice. At Neuland &

Partner you can assemble your preferred team of experts.

Yours

Ilona Wehner

PERSONNEL DEVELOPMENT - customised, transfer-focused, innovative

DEAR READER,

Page 4: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

2

Our Service Spectrum in Personnel Development page 4

How we work 6

Accurate Knowledge Transfer 9

Trainer Qualification 10

Services for Experienced Trainers 12

Blended Learning 14

Personnel Development 16

Moderator Qualification 18

Coach Qualification 19

Internal Consultants Qualification 20

In Front of Groups: Presentation 24

In Front of Groups: Rhetoric 26

Working with Groups: Moderation 28

In Conversation: Communication 30

As Groups: Cooperation and Team Development 32

Health Maintenance & Stress Management 36

Resource-Oriented Self-Management 37

Work Organisation and Time Management 38

High Performance with Ease 39

Coaching as a Tool for Organisational Development 41

Coaching in Conflicts 41

Coaching on Determining Position/Stocktaking/Personality Coaching 41

Career Planning and Professional Orientation 41

Coaching Model 42

Our Formats 44

Our Team 46

Neuland & Partner: We develop futurities. 49

Our Service Spectrum 50

Management Development 51

Contact us 52

TABLE OF CONTENT

Learning & Development 7

Moderation, Cooperation, Communication 22

Personal Development 34

Coaching 40

About us 43

Page 5: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

3

© Neuland & Partner Development and Training 2015, Fulda Design: Neuland & Partner Development and Training Art: Leszek Skurski, Fulda – www.allcreativ.de Text editing: Dr. Thomas Hake, Berlin – www.thomas-hake.de Print: Rindt-Druck, Fulda – www.rindt-druck.de

The work and all its parts are subject to copyright. Any use beyond the narrow confines of the copyright without the consent of Neuland & Partner is prohibited and liable to procecution. This applies in particular to reproduc-tion, destribution, alteration, translation, microfilming and storage and/or processing in electronical systems. Copyright © 2015 Neuland & Partner, Fulda

Page 6: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

4

OUR SERVICE SPECTRUM IN PERSONNEL DEVELOPMENT

The present challenges in personnel development are

decisively influenced by megatrends, such as the new

generation of „digital natives“, the global competitive

environment, increasing internationalisation, sustainabi-

lity, innovative information and communication techno-

logies and diversity management. Personnel developers

must fulfil their role as a strategic business partner. Per-

sonnel and organisational development must be closely

aligned to company strategy; professional talent and

competency management is essential, as is fresh im-

pulses for knowledge management and evidence of

value contribution.

Neulands Institute for Personnel Development specialises

in the high-value development of strategically important

core skills in all your employees. The „Learning & De-

velopment“ area is aimed at all „development workers“

in your organisation: personnel developers and leaders,

as well as internal and external trainers, consultants,

moderators and coaches. We enable these people to

bring the company closer to the ideal „learning organi-

sation“ through their work and their example. We also

address the modified learning behaviour of „digital nati-

ves“ and the increasing importance of modern knowled-

ge management. The second focus area is „Moderation,

Communication & Cooperation“. Here we develop indi-

vidual key skills such as communication, information,

problem solving and conflict, along with an awareness of

an increasing generational diversity within the organisa-

tion. We also develop the ability of teams and groups to

work together successfully. In the area of „Personal De-

velopment & Coaching“ we address topics such as the

management of performance, stress, time and health

and support individual employees using various measu-

res such as e.g. coaching. The guiding principle is to

develop a resource- and solutions-based, learner-friendly

attitude, which has a positive impact on employee satis-

faction and the overall performance of the company.

Page 7: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

5

OUR SERVICE SPECTRUM IN PERSONNEL DEVELOPMENT

Perso

nnel

develop

ment service spectrum at a glance• Accurate knowledge

transfer • Design and

method know-how• Train-the-trainer

programs• Blended learning• Personnel development• Qualification

of moderators• Qualification

of coaches• Qualification

of internal consultants

• Presentation• Rhetoric• Moderation• Communication• Cooperation and

team development• Facilitation• Conversation

management• Visualisation

• Health and stress management

• Resource-based self-management

• Work organisation and time management

• Peak performance with ease

• Coaching

Lea rning & development

Moderat ion , c ooperat ion ,

c ommunicat ion

Persona l development &

c oaching

Page 8: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

6

All our activities and interventions are designed with

the aim to be expedient and meaningful for our clients.

We support our clients „functionally“, i.e. in line with

their own objectives - which may mean asking irritating

questions. We take on responsibility for the development

of individuals and groups or teams, as well as the entire

organisation.

Our mission is to deliver high-quality services, assessed

primarily according to the success of the learning transfer.

This quality and transfer is achieved through:

■ detailed clarification of your request and assignment

■ practise relevant work

■ pragmatic, scientifically-based content

■ a sophisticated, didactic design

■ an unusual, but reliable and effective,

choice of methods

■ a holistic approach

■ the integration of individual elements in an overall

architecture, and

■ the alignment of all measures to organisational

objectives and circumstances

We believe it is important for our consultants, trainers,

coaches and moderators to have excellent qualifications.

This is our most important investment, in order to deliver

high-quality services to our clients. From the start of a

project, we evaluate the results with a view to the actual

development objectives. We work on every continent and

in the world‘s most important languages (English, Spani-

sh, French, Portuguese, German and Chinese).

Whether we consult, train, moderate workshops or coach

managers, there are several recurring features in our work.

■ Self-awareness: To develop the skills of employees and

leaders, we aim to increase self-awareness. Self-aware

people have improved abilities to deal with changes.

■ Reflection: We offer plenty of space for reflection.

■ Performance through security: We generate and

maintain a high level of performance in employees,

by creating security through the development of

management skills.

■ Critical feedback: We always consider the resources

and strengths of our clients and do not hesitate to

address shortfalls, so that they can be taken in hand.

■ Context: We consider and include the organisational

environment, the „context“, making our approach

comprehensive and practical.

■ Contribution to leadership culture: Because we under-

stand that we influence our clients‘ leadership culture,

we approach our delegated tasks with great respect.

HOW WE WORK

Page 9: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

7Learning & Development

Page 10: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

8

Companies today are faced with the increasing comple-

xity and acceleration of markets and societies. One of the

main challenges is not only to react to these changes,

but also to shape them as much as possible. Future via-

bility develops when the potential of the employees and

the organisation are actually exploited and when both

the employees and the company continue to learn new

things, relearn old ones and unlearn outdated ones.

We are experts in learning within and from organisa-

tions.

We believe that it is not only employees and teams who

can learn and develop, but also entire organisations. We

are the experts in learning at all levels and can help you

to anchor development processes pragmatically and

sustainably within your company. Our formats include

prompt knowledge transfer, classic training sessions and

long-term learning and development processes. The in-

depth training of internal trainers, coaches, consultants

and moderators is extremely important in this context.

They can make the difference in creating a learning or-

ganisation.

„Passion for Development“ has been our company mot-

to for the last 15 years. We have brought this passion to

many thousands of projects since then. We always have

two things in mind: human development logic and orga-

nisational requirement logic. In other words, we unite

humanity and effectiveness.

YOUR CONTACT PARTNER

Jürgen Sammet, PhD

Head of Lerning & Development

Trainer, Consultant and Moderator

Fon +661 93414-67

[email protected]

Page 11: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

9

LEARNING & DEVELOPMENT

ACCURATE KNOWLEDGE TRANSFER

There are many different approaches to imparting

knowledge to organisations, including:

■ Specialists teaching clients about new products

■ Colleagues providing information about new

processes

■ Managers imparte the latest sales technique in

meetings

There are a series of questions involved in the design and

implementation of these measures: How do I formulate

the objectives? What should come across in terms of

content? How do I build the event? Which methods shall

I use and in what order?

When a short and snappy knowledge transfer is required,

comprehensive training for the trainers seems over the

top. Based on our wide variety of methods, we can give

participants the exact tools they need for their training,

events and Jour fix.

The „basics“ of knowledge transfer include knowledge

about the phases of an event and the various opportuni-

ties to shape the event methodically. Participants learn

how to formulate the objectives of their event and to

plan the measures intelligently.

We also provide support for the conception of your spe-

cific event in any desired form: writing the complete

concept, providing a sparring partner for the person re-

sponsible during conception, or by checking through

the finished concept and adding the final touch as requi-

red.

■ Multi-level qualification program for shift

supervisors/technical line managers for a food

concern, including participation of superiors:

25 participants, 2.5 days

■ Disseminators training for employees in software

concern to introduce a new CRM system in the

company: 20 participants, 2 days

■ Education as knowledge providers for product

specialists for a financial service provider:

50 participants, 1.5 days

■ Individual online coaching on submitted event

concepts for an international chemical concern

REFERENCE PROJECTS

Page 12: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

10

We have been a leading provider of trainer qualification

services for 15 years. Our trainer qualification provides

the fundamental skills for the professional performance

of training sessions - irrespective of the subject and con-

text. We attach great importance to „technical“ professi-

onalism, as demonstrated in particular by our clear ob-

jectives and secure use of participant-oriented methods.

At the same time, an „artistic“ interaction with partici-

pants and group dynamics is indispensable for the pro-

fessional performance of training.

We teach participants both: technical craft and art. Our

modular education lasts from 8 to 16 days. Face-to-face

training sessions are supplemented by accompanying

learning elements such as transfer coaching and webi-

nars. By the end, participants know how to build training

processes and achieve the best possible learning effects

and they can lead seminar groups confidently. Focus

areas include: methodology and didactics of learning

processes, designing training sessions, dealing with diffi-

cult situations, moderation and presentation techniques

for seminars, securing learning transfer.

We have experience in a wide range of formats: from

internal trainer qualification with five participants to ma-

jor internal projects with 500 participants on four conti-

nents.

■ Trainer audit with 120 internal trainers in an

automobile concern plus differentiated qualification

programs: 1.5 years

■ Trainer qualifications with focus on methodology and

didactics for technical specialist trainers in the

pharmaceutical sector: 60 participants, 12 days

■ Qualification of personnel developers in planning,

implementing and evaluating training sessions:

6 participants, 8 days

LEARNING & DEVELOPMENT

TRAINER QUALIFICATION

TRAIN THE TRAINERS

REFERENCE PROJECTS

Page 13: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

11

LEARNING & DEVELOPMENT

Page 14: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

12

LEARNING & DEVELOPMENT

New tools and techniques usually do not help experien-

ced trainers to further improve their events. Instead, this

target group will find that working on their own indivi-

dual personality is far more effective: How do I affect

others with my personality? What are the most conduci-

ve behaviours? How important is e.g. tact and humour

for the success of an event? It is often the small but good

ideas that can have an unexpectedly huge impact. The

growing complexity of qualification programs means

that trainers are increasingly in demand as expert consul-

tants for their clients. Therefore it can also be useful to

systematically improve skills in assignment clarification

and design.

We use special training and coaching sessions to work

carefully and goal-oriented on developing the personali-

ty and competencies of your trainers. We develop „best

practices“ for training sessions together with participants

in workshops and consultations and provide support for

complex projects.

■ Interactive lecture and workshop with experienced

product trainers in an automobile concern on

professional assignment clarification and consultation

for internal clients: 50 participants, 1 day

■ Trainer qualification in a pharmaceutical concern on

„designing sustainable training sessions“, including

design coaching to professionalise the training

guidelines used: 30 participants, 2 days face-to-face

training and individual email coaching

■ Regular workshops with training design developers

in an automobile concern to optimise their training

guidelines in the areas of „participants motivation“

and “practical orientation“: 20 participants to date,

every 2 days, on-going consultation project

REFERENCE PROJECTS

SERVICES FOR EXPERIENCED TRAINERS

Page 15: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

13

LEARNING & DEVELOPMENT

Page 16: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

14

LEARNING & DEVELOPMENT

People learn better when learning content is adapted to

their everyday work situations and when new knowledge

can be gradually integrated and implemented. Fa-

ce-to-face trainings are a valuable element of these pro-

cesses, but in our opinion only a part. It is valid to embed

training into everyday working life, it is important to

flank it with appropriate measures and thus ensure trans-

fer.

This is where our services come into play. We provide

support for you to initiate sustainable learning processes.

These include small and large steps, which we design in

collaboration with you. In the same way as a project

needs a planning stage, descriptions, milestones and

clear responsibilities. That is how you can significantly

increase the effects of your personnel development mea-

sures and anchor the desired changes in everyday wor-

king life.

■ As part of a trainer development program for

technical medical expert trainers, face-to-face

training on the sustainable design of training

measures (3 x 2 days)

■ Consultation and design workshops in a global

chemical concern on the implementation of complex

development programs across all sectors

(2 x 2 days)

■ Qualification of international consultants in various

subject areas with a pilot event, upstream and

downstream integrated tasks within the internal

learning management system, upstream and

downstream, several face-to-face days and additional

tests for certification

REFERENCE PROJECTS

BLENDED LEARNING

Page 17: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

15

LEARNING & DEVELOPMENT

Page 18: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

16

PERSONNEL DEVELOPMENT

LEARNING & DEVELOPMENT

As a development and consultancy firm, the develop-

ment of employees is our core competence. We are

happy to make our expertise directly available to your

personnel development team. We can advise you on the

structure and position of personnel development in your

company, support the development, planning and im-

plementation of concrete measures or teach core per-

sonnel development skills (e.g. assignment clarification

and design). We are happy to „lend“ you an experienced

expert, to support you in the introduction, design or

revision of personnel development projects and proces-

ses. In this way you can build professional personnel

development, without having to recruit professionals to

your company.

We believe that the development of personnel is a key

success factor for every company. At the same time we

understand the variety this topic is applied. We begin

wherever you need us. Our experiences in this field are

similarly varied.

■ Joint yearly needs assessment and planning of

appropriate measures, after the client changed its

strategy towards „customer orientation“

■ Consultation, team development and training for

personnel development employees with the aim of

building an independent personnel development

department

■ External personnel development for a medium-sized

business

■ Building an internal „Academy“ as part of the

strategic reorientation of the company

REFERENCE PROJECTS

Page 19: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

17

LEARNING & DEVELOPMENT

Page 20: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

18

MODERATOR QUALIFICATION

LEARNING & DEVELOPMENT

Companies, whose meetings are professionally modera-

ted, work and decide much more efficiently than others.

Employees or managers trained as moderators reduce the

workload of meetings, access the intelligence of the orga-

nisation and contribute decisively to the overall success of

the company.

We have trained professional moderators for over 15 ye-

ars. We do it our way: With a realistic combination of

theory and practice, with demonstration, personal appli-

cation, personal feedback and reflection. Participants the-

refore take maximum advantage of the experience we

have gained from countless moderation activities, from

board meetings to large group events.

Our training components can be combined in any way.

We recommend not only learning acknowledged modera-

tion techniques, strategies for managing conversations

and visual interventions, but also reflecting thoroughly on

the role and behaviour of moderators. Participants can

thereby professionalise not only their technique, but also

their personal impact and charisma in groups, to the ex-

tent that the difference can be seen in everyday work si-

tuations.

The following modules are available: principles, backg-

rounds and basic techniques of moderation, techniques

and strategies to manage conversation processes in work-

shops and meetings, use and effect of visual interventions

on structuring and managing group processes, methods

for dynamic creative processes and in-depth exchange,

virtual moderation and special strategies and techniques

for the moderation of conflicts and decision processes.

Based on these modules, we can assemble moderator

training that is precisely tailored to the circumstances and

needs of your company.

■ Multi-level qualification of sales managers for the

moderation of client workshops and sales force

meetings

■ Multi-level qualification of HR Business Partners to

become internal moderators for workshops and

meetings

■ Qualification of an international team of management

consultants to implement teleconferences and virtual

meetings as part of an international project

■ Individual moderator training for individual employees

through a combination of single trainings from our

open seminar program

REFERENCE PROJECTS

Page 21: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

19

Professional coaching encourages the development of

potential and helps to exploit existing resources. In par-

ticular it offers clarification and guidance for the further

development of the professional personality, for the tar-

get-based awareness of leadership tasks, for the increase

in personal working capacity and the constructive hand-

ling of crises and conflicts.

We have provided training for managers, personnel de-

velopers, HR employees, project managers and internal

trainers to qualify as coaches for many years. We develop

the ability of companies, their employees and leaders to

give targeted support in professional, methodological

and personal issues.

In order to reach their objectives, we provide your inter-

nal coaches with the precise tools and techniques they

need for their target groups. In addition, they gain a

clear view of the possibilities and boundaries of the role

of internal coach. Internal coaches can only contribute

to company success on the basis of high role clarification

and pronounced reflective skills.

Our modular development program lasts from 12 to 21

days, irrespective of the focus areas within your compa-

ny and the prior experiences of the target group. We

teach the theoretical essentials and the most effective

intervention methods of systematic solutions-based

consultation; we train the ability to implement coaching

processes methodically correct; and we coach partici-

pants in self-reflection.

The learning and development process uses face-to-face

trainings and benefits from a good combination of

self-experience, group dynamic and interactive learning.

Supplementary measures such as webinars, transfer tele-

phone calls, guided supervisions and intervision sessions

increase education success. We are happy to assemble

your customised in-house coach education - let our ex-

perts advise you!

■ Multi-level qualification of personnel developers in a

health insurance to create an internal coaching pool

■ Multi-level qualification of trainers and consultants in

a consulting firm with a focus on banking sales

■ Multi-level qualification of leaders in a bank to create

an internal coaching pool

LEARNING & DEVELOPMENT

REFERENCE PROJECTS

COACH QUALIFICATION

Page 22: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

20

Take advantage of our consultation and training skills to

further develop your company - by letting us train your

internal consultants! Our development program conveys

all the relevant fundamentals of internal consultation,

thereby expanding your employees‘ existing knowledge

and abilities.

We believe that awareness of consultant behaviour,

knowledge of fundamental tools and safe navigation in

the consultancy environment are essential to the ability

to provide professional consultation services. We exami-

ne and clarify precisely what that means for your organi-

sation and what your consultants require before the start

of education. Naturally, we also take into account the

„law of meeting again“, according to which the success

or failure of consultation has a retroactive effect on the

personal reputation of the internal consultants in the

organisation.

Our modular education program usually last from 9 to

12 days; on request the participants can finish with a

Neuland certification. The qualification content compri-

ses systemic consultation approaches, classic consultant

tools and competences and the principal consultation

and change models. On request we can accompany your

consultants „on the job“. We can provide supervision

and individual coaching during and after the qualificati-

on program. In addition, we recommend that partici-

pants undertake practical learning tasks and project work

between the face-to-face modules, so that whatever is

learned can be immediately tried, reflected on and bet-

ter integrated in everyday consultation situations.

Over the years we have trained facilitators, leaders invol-

ved in change consultation, internal specialist consul-

tants and HR specialists involved in organisational de-

velopment (among others) to become consultants.

■ Training HR Business Partners to become change

consultants in 3 modules, including practical project

and final certification: financial sector, 6 participants,

10 days

■ Training to become internal facilitators – project

managers, leaders and specialists with (partial)

responsibility for on-going processes: insurance sector,

12 participants, 9 days

■ Small consultation education for marketing employees

in a corporate role in an international concern:

35 participants, 3 days

INTERNAL CONSULTANTS QUALIFICATION

LEARNING & DEVELOPMENT

REFERENCE PROJECTS

Page 23: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

21

LEARNING & DEVELOPMENT

Page 24: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

22 Moderation, Cooperation, Communication

Page 25: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

23

MODERATION, COOPERATION, COMMUNICATION

No company can be successful without professional qua-

lification of employees. Communication and collaborati-

on are just as important. These so-called soft skills have

always been crucial to success - and they are becoming

increasingly important. Companies today are shaped by

cross-sector projects, worldwide networks of companies,

clients and suppliers and continual restructuring. None

of this is possible without a willingness and ability to

adapt to new situations and to manufacture agreements

with the relevant players. Employees in all positions of

the organisation are faced with recurring issues, challen-

ges and questions:

■ How can I succeed in conveying my idea so that my

conversation partners not only understand what is

meant, but also support the plan with passion and

commitment and offer me support and resources in

its implementation?

■ How can I formulate feedback, even when it is

applicable across hierarchical levels or unpleasant, in

such a way that it remains appreciative, yet does not

lose its effect?

■ How can we exploit and integrate the existing

potentials of creativity and innovation so that

instead of frictional losses actual synergies emerge?

■ How can each individual employee be supported in

their performance and personal development so that

they are satisfied on the one hand and that real

added value is created for the organisation on the

other hand?

■ What can we improve in our communication and

collaboration within teams and across departments,

to remain in constructive dialogue in complex tasks

and in difficult situations?

In the face of these challenges, there needs to be clear,

appreciative and solutions-based communication bet-

ween individuals, which does not fall victim to the tempta-

tions of digital media. There must also be methodical

ideas on how this communication can be more effective,

whether in relation to presentation, moderation or other

communication methods. Our training imparts proven

practical methods, in addition to theoretical background

knowledge. We also attach great importance to the perso-

nal development of each participant, to the suitability of

the methods and content to the target groups and, last

but not least, to the organisational context in which the

training takes place.

YOUR CONTACT PARTNER

Stefan Groß, PhD

Head of Moderation, Cooperation, Communication

Trainer, Consultant, Coach and Moderator

Fon +661 93414-15

[email protected]

Page 26: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

24

Presentations can be unusual and fun! We teach your

employees how to implement informative, interesting,

convincing and lastingly effective presentations. They

learn to use PowerPoint and other media in such a way

that listeners are motivated and inspired, instead of over-

loaded and bored. We advocate developing new me-

thods in the use of media, i.e. a creative and brave

rethinking of existing presentation methods. We pass on

this creativity to our participants.

Our trainings cover all scenarios, including elevator pit-

ches, small peer group sessions and major client presen-

tations. We reinforce the understanding that different

subjects, presentation objectives and target groups may

require different solutions. Participants learn to perform

effectively, with support from the appropriate media,

and thereby to create an active connection between the

presented content and the spoken word.

Our training priorities include content structuring, i.e.

the dramaturgy of presentations, and personal appea-

rance. In group trainings or individual coaching, we act

out presentations or separate sequences and work inten-

sively on apparent strengths and areas for development.

In this way, our participants are able to professionalise

their performance and increase their personal charisma,

so that a real difference can be immediately seen in

everyday situations.

■ Training employees to represent the company

presentation: appearance at trade fairs, approaching

clients and illustrating company identification

externally

■ Development of a presentation concept for technical

sales representatives to present new products to

clients

■ Live development of presentations with structures and

storyboards, integration of corporate identity in

presentations, optimisation of slide design

■ Workshop for sales representatives with standard

situations in presentations, work on slide design and

presence

■ Elevator pitches for executive assistants, creation of

templates and ideas for short presentations, to bring

decision makers on board incisively and rapidly

IN FRONT OF GROUPS: PRESENTATION

EXAMPLES

MODERATION, COOPERATION, COMMUNICATION

Page 27: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

25

MODERATION, COOPERATION, COMMUNICATION

Page 28: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

26

Whether you want to speak confidently on stage or

whether you want to appear assured and convincing in

spontaneous or pre-prepared speaking situations, it al-

ways comes down to personal presence and use of lan-

guage. At Neuland & Partner, we live and love the spo-

ken word and aim to infect participants with our

enthusiasm and fascination. We provide training in what

makes us excel as speakers before an audience: that ba-

lance of seriousness, humour and light-heartedness, with

which even difficult content can be inspiringly commu-

nicated.

In group trainings or individual coaching, we provide

your employees with tried and tested tools, with which

they can informatively and inspiringly shape their spe-

eches. One of the training objectives is to reduce the fear

of public speaking and nervousness and to gradually in-

crease authority in front of groups. We also provide

structural assistance, as well as practical tips that can be

used immediately. We also work on how speakers can

simultaneously speak to the minds of their listeners and

move their hearts with vivid language.

We rigorously question all aspects in our trainings. We

are not satisfied with merely achieving the required be-

havioural targets; we go much further and search for

answers: What lies behind it? Which behavioural patterns

must be overcome? What obstructive mind-set can be

changed? We simulate performances, give constructive

video feedback, work, try, strengthen and improve. We

help participants to develop their own speaking style

and to achieve noticeable progress in a short time, which

transforms into successes under live circumstances.

■ Individual rhetoric coaching for a member of the

executive board with additional support via email

with self-reflection tasks, telephone and Skype

coaching and a follow-up day after six months.

■ Individual coaching for a sales manager, work on the

theme of “stage fright in speaking situations“

■ Three-level concept to prepare a speaker for an

appearance in front of 500 listeners.

1. Analysis of video material in preparation for

individual coaching

2. Live training: work on the actual speech

3. Shadowing and complementary feedback

■ Development of a speech concept for a trade fair

appearance

IN FRONT OF GROUPS: RHETORIC

EXAMPLES

MODERATION, COOPERATION, COMMUNICATION

Page 29: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

27

MODERATION, COOPERATION, COMMUNICATION

Page 30: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

28

When you are trying to turn attendees into participants,

to develop ideas with a team, to prepare or make decisi-

ons in meetings and workshops, moderation is the me-

thod of choice. We make your employees fit to moderate

events of all kinds (mission statement development,

strategy workshops, innovation workshops, executive

meetings, etc.) and for groups of all sizes. Our trainers

pass on the methods they use every day as moderators

in companies, to manage group processes goal- and

participant-oriented, methodically secure and successful,

with the right balance of structure and flexibility. Our

suggestions and tips are tried and tested in practice. Our

education is completed by theoretical background infor-

mation on moderation methods, by managing group

dynamic processes and by the effective use of visual in-

terventions.

Naturally, you can also take advantage of our moderati-

on experience in other ways: support for your modera-

tors in the design of dramaturgies or in the choice of the

right methods, techniques and procedures. We help you

find and formulate the right structures, images, ques-

tions and work assignment, or develop complete event

formats, which are then implemented by your modera-

tors. You can also book our moderators directly.

■ Conception, preparation and implementation of

kick-off workshops as part of a comprehensive

change process in all company sectors and across all

managements levels

■ Support for a company in planning and implementing

measures to change the meeting culture in one

sector: training on effective management of meetings,

shadowing meetings/meeting managers, workshops

on systematic development of ideas for improvement

■ Modular in-house moderator education (moderation

techniques, conversation, process visualisation)

■ Development of a detailed process for a executive

meeting with 150 participants, preparation of all

moderation media and support for client in the

implementation of the event as a contact partner for

method queries on site

■ Multi-level qualification for HR Business Partners to

become internal moderators for workshops and

meetings

■ Qualification for an international team on the imple-

mentation of telephone conferences and virtual

meetings as part of an international project

WORKING WITH GROUPS: MODERATION

MODERATION, COOPERATION, COMMUNICATION

EXAMPLES

Page 31: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

29

MODERATION, COOPERATION, COMMUNICATION

Page 32: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

30

Communication supports us in everyday work situations.

We continually communicate with colleagues and em-

ployees or we act as contact partners for clients, sup-

pliers and other business partners. Occasionally we have

to negotiate hard and we repeatedly end up in conflict

situations, which demand constructive solutions.

We teach your employees how to communicate in all

situations. We show them how to structure their conver-

sations and focus on results and enable them to use

communicative tools goal-oriented. We provide concrete

advice on how to maintain a good relationship with a

discussion partner at unpleasant moments and even to

improve the discussion atmosphere. Our participants

receive powerful stimuli to prepare and implement their

discussions, focusing on objectives and results, and the-

reby broaden their negotiation competence. We train

participants to address conflicts promptly and to take

advantage of the opportunities they present.

We focus on practical implementation and direct use for

everyday work situations. For us, it‘s not just about

techniques. These can only have an effect if they are

pursued in an authentic and appreciative manner. We

therefore provide plenty of opportunities for self-reflecti-

on, using practical sequences with individual feedback

and as role models during the training. We offer a secure

and confidential environment in which to scrutinise the

self-image: What effect do I have on others? Why do I

always react to certain people in certain situations in the

same way? What behavioural patterns affect my negoti-

ation success? How can I use these characteristics to

successfully shape my negotiations? We are able to im-

prove your employees‘ communicative abilities sustain-

able, by means of in-depth transfer of appropriate

techniques and intensive behavioural work.

■ Training to prepare leaders for development interviews

with their employees (focus: decision whether to

promote a professional or management career path)

■ Conversation at meetings of field sales representati-

ves, based on actual client situations

■ Qualification for auditors who encounter difficult

situations as part of their work

■ Qualification for an international procurement team

on communicating with suppliers and end users

■ Raising awareness and qualification for international

consultants on dealing with conflicts in client projects

in different cultures

IN CONVERSATION: COMMUNICATION

EXAMPLES

MODERATION, COOPERATION, COMMUNICATION

Page 33: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

31

MODERATION, COOPERATION, COMMUNICATION

Page 34: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

32

Team development is often required when teams are

newly assembled, when people have to find a common

ground after a reorganisation process or new colleagues

are integrated, and when a good team is being de-

veloped into a high-performance team. We can provide

advice and support for you and your team on this path.

Team members might have to prove themselves in unk-

nown terrain or experience a project kick-off on a joint

sailing adventure. Or we can initiate a playful change of

perspective, to constructively examine the mistakes that

arise in a project. But perhaps it may also be useful to

establish a mutual understanding of collaboration and to

clarify personal preferences, to turn the existing hetero-

geneity in the team into a benefit for all, to reduce fric-

tion and to increase the effectiveness and efficiency of

cooperation.

We provide advice and facilitation according to the cur-

rent needs of your team. We work on the determined

objective and according to the framework provided. We

therefore attach great importance to a precise assign-

ment clarification, where we work out specific issues, set

objectives and clarify suitable approaches together with

you and/or your team. We enjoy taking unconventional

paths. That can mean travelling to unusual places; but it

can also mean accompanying your team in meetings, in

order to develop ideas and optimise processes directly

on site. Whatever we suggest, our aim is always the

same: we want to provide the necessary support with a

high involvement of refection and transfer to push your

team forward, so that success is visible and experienced

in everyday situations.

■ Kick-off workshop with the management team as part

of a walking tour at the start of the new job; 100 days

later a reflection workshop focusing on communication

and collaboration in the management team and

standardisation of the department‘s presence externally

■ Work on a division‘s self-understanding as an organisa-

tional unit, identification of difficulties and approaches

to solutions in constructive controversy procedures,

over 1.5 days

■ Team workshop based on individual values and

360-degree feedback; formulation of principles of

cooperation

AS GROUPS: COOPERATION AND TEAM DEVELOPMENT

EXAMPLES

MODERATION, COOPERATION, COMMUNICATION

Page 35: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

33

MODERATION, COOPERATION, COMMUNICATION

Page 36: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

34Personal Development

Page 37: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

35

PERSONAL DEVELOPMENT

Work, leisure and the social environment: every individu-

al is embedded in a complex network of relationships

and encounters various expectations, enquiries and inci-

dents. Against this backdrop, how can we manage to

regulate ourselves effectively and to lead a healthy, suc-

cessful and happy life? How can contrasting objectives

be balanced out and reconciled with new ways of thin-

king? In the field of self-management, participants put

their thoughts and actions to the test. They change their

mental models and broaden their behavioural options,

to find new individual strategies for everyday life and

work.

Environment

Relationships

Incidents

BehaviourAchievement of

objectives

Effectiveness

Happiness and satisfaction

Health

Performance

Values, beliefs, feelings, needs

YOUR CONTACT PARTNER

Martin Merdes

Head of Personal Development

Trainer, Coach and Moderator

Fon +49 172 6600962

[email protected]

Page 38: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

36

Employees encounter various challenges every day. Glo-

balisation and technical innovations accelerate the work;

interactions and reactions are condensed. A process, to

which employees often feel helplessly surrendered, until

the body sends them clear signals.

There are no simple solutions. On an individual level, the

only option is to reflect on personal behaviour and

thought patterns on many levels, to develop new strate-

gies and follow them in the long-term. This works best

when you reflect on your own resources. On an organi-

sational level, it requires propositions and processes,

which promote awareness of the issue, yet do not absol-

ve employees of their own responsibility. Any measure to

improve health skills in the company must therefore be-

gin with a detailed analysis of the starting situation and

a determination of the target state. We are happy to

provide support and clarification on which measures will

be expedient and will have a lasting impact in your com-

pany.

■ Training for leaders with medical and theoretical input

and practical exercises, both with regard to their own

situation and in terms of providing an example

■ Training on dealing with stress for concerned and

interested employees (voluntary) with long-term

support and coaching to improve sustainability

■ Introduction of company health management accor-

ding to the top-down approach. Joint development of

strategy and plan of action with additional training of

employees, starting with the upper management level

HEALTH MAINTENANCE & STRESS MANAGEMENT

EXAMPLES

PERSONAL DEVELOPMENT

Page 39: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

37

In an era of permanent change, skilful self-management

has become a key qualification for professional and per-

sonal success. To be successful in the long-term, you

have to be able to manage yourself effectively. Resour-

ce-oriented self-management begins with a clear estima-

tion of individual possibilities. On this basis, employees

can learn to achieve their potential effectively and intel-

ligently even under difficult external conditions.

Participants reflect on and clarify what is particularly

important in their current life situation and decide where

they want to direct their attention and energy. They le-

arn how to deal with themselves in a way that focuses on

their own resources. This procedure of self-management

enables employees to increase their scope of action ta-

king and decision making in future situations.

Methods include both cognitive and unconscious pro-

cesses (e.g. Zurich Resource Model).

■ As a module in a development program for future

leaders to define their position and develop self-ma-

nagement skills

■ Regular offer for employees, who recognise a need for

self-improvement after employee reviews

RESOURCE-ORIENTED SELF-MANAGEMENT

EXAMPLES

PERSONAL DEVELOPMENT

Page 40: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

38

Today working life demands that we achieve more and

more in less and less time, that we are always available.

Many people feel over-driven and other-directed - and

they react like a hamster in a wheel trying to run faster

and faster. Leaving the workplace satisfied at the end of

the day remains an unfulfilled dream for many people, as

they are always thinking of everything that still needs to

be done.

Our training provides your employees with the tools to

take the organisation of their life and work into their own

hands. Other focus areas include: clarification of diffe-

rent work and organisation types; analysis of existing

behaviour and value structure. Based on these insights

and a reflective attitude, we develop individual methods

and structures to shape the working day more effecti-

vely.

This format focuses on transferring tools and raising awa-

reness of the participant‘s personality features and their

impact on individual work organisation.

■ As a module in the basic qualification for new

employees in the company. Partly coupled with

follow-up appointments, which support sustainable

implementation and behavioural change

■ As an offer to all employees, who see a need for

improvement in their own work organisation

WORK ORGANISATION AND TIME MANAGEMENT

EXAMPLES

PERSONAL DEVELOPMENT

Page 41: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

39

Research has shown that outstanding performances arise

in the „FLOW“, the state of highest performance. Top

athletes, Shaolin monks and top managers use the prin-

ciple of lightness and achieve astounding results. People

in the FLOW have a high level of energy, reach their

objectives with playful ease and remain confident and

capable in pressure situations.

We show your employees ways and means to avoid

stress and burnout and optimise their performance th-

rough an attitude of ease. We primarily use practical

exercises to illustrate the effect of different internal atti-

tudes and to provide participants with their own experi-

ences. Experience is more deeply anchored in the (phy-

sical) memory and opens up additional impact levels.

Thus achieving a particularly intensive and lasting effect.

Cognitive models serve to deepen and broaden the ex-

periences. This process requires a certain openness and

maturity from participants.

■ Part of a trainee program for next generation leaders

with high proportion of reflection on own personality

■ Two-day seminar with a high-performance team for

technical developments with high deadline pressure

■ Offer for employees who want to „look beyond the

horizon“ and are ready to question their thought and

behaviour habits

HIGH PERFORMANCE WITH EASE

CONCRETE EXAMPLES

PERSONAL DEVELOPMENTPERSONAL DEVELOPMENT

Page 42: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

40Coaching

Page 43: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

41

COACHING

Coaching is an inestimably valuable tool, whenever one

questions existing thought and behavioural patterns.

Conversations with an external coach are almost the only

way for experienced and established managers to further

improve at work. Personality characteristics and behaviou-

ral patterns, which have contributed to success for many

years, often prove to hinder further professional develop-

ment after a certain point. Coaching provides an approp-

riate protected environment that enables managers to

work on sustainable further development.

Our coaching sessions cover a wide range of subjects. We

primarily focus on issues from everyday work situations,

and occasionally on issues from a personal context.

Our coaches are specialised in different subject areas. Ty-

pical areas of application and occasions include:

■ Support for organisational change processes

■ Background management in situations with high

risk of disruption

■ Support for key people acting as role models

■ Resumption of constructive communication

after conflict situations

■ Measures for working out conflicts

■ Changing behavioural patterns in conflict situations

■ Work on excessive need for harmony

■ Dealing with personal resources and health

■ Work-life balance

■ Comparison between abilities and role

■ Determination of development goals

(e.g. abilities, more calmness, etc.)

■ As a woman among men

■ Career rules of the game

■ Professional objectives, concrete steps towards

a new job

■ Self-presentation in interviews and assessment centres

COACHING AS A TOOL FOR ORGANISATIONAL DEVELOPMENT

COACHING IN CONFLICTS

COACHING ON DETERMINING POSITION/STOCKTAKING / PERSONALITY COACHING

CAREER PLANNING AND PROFESSIONAL ORIENTATION

Page 44: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

42

COACHING MODEL

Page 45: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

43About us

Page 46: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

44

OUR FORMATS

WORKSHOP

Just as craftsmen need special tools for diffe-

rent tasks, so we also work with different tools

for employee and organizational develop-

ment. We rely on a mix of traditional formats,

on-the-job approaches and new mobile lear-

ning formats.

Workshops are used to re-structure existing

knowledge and structures or to integrate new

knowledge efficiently. We provide consultan-

cy, planning and moderation of board and

leader meetings, conferences, vision work-

shops and many other workshop formats.

Training is mainly used for knowledge trans-

fer and the integration of knowledge into

individual behaviour. We train your leaders

according to current standards and use con-

tent, which is tailored to your organisation.

Training on the job provides a unique oppor-

tunity to integrate theoretical background

directly into the day-to-day working situa-

tion. This training format enables the fine

adjustment of individual abilities and beha-

vioural patterns.

A trainer follows the participant like a shadow

through their working day and gives feed-

back.

The trainer provides learning opportunities,

which are used independently by the partici-

pant. Self-directed learning can also incorpo-

rate mobile and social learning.

The leader has a partner to converse and

interact with, who reviews the plausibility

and congruency of planned measures in

concrete situations.

In a lecture, themes are illustrated in context

pointedly and tailored to each forum.

Coaching is an ideal tool to support and

accompany personal development proces-

ses. It can also be used for the supervision

of groups.

The learning content meets the personal

needs and learning profile of the participant.

The trainer acts as an individual coach.

TRAINING

TRAINING ON THE JOB

SHADOWING

SELF-DIRECTED LEARNING

SPARRING

COACHING

LECTURE

INDIVIDUAL TRAINING

Page 47: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

45

OUR FORMATS

Consultancy helps your organisation to

expand the spectrum of alternative solutions,

to select suitable solutions and implement

them using appropriate procedures.

Collegial consultation is a form of learning

for individuals or groups. It also functions as

knowledge management in organisations.

Colleagues with same or similar problems

meet to discuss and work on these indivi-

dual issues. Multiple ideas and responses

emerge, which help the individual to make

decisions and take action. At the same time,

all colleagues learn from the example of the

individual.

Project work is a process for the practical

application of learned skills and provides

an opportunity to refine and improve these

skills. We regard the use of project work as

an important opportunity to expand skills,

particularly in development of leaders.

We introduce various methods to improve

the transferral of what is learned into every-

day situations. This includes before and after

tests, telephone transfer coaching, collegial

learning, internet-based exchange formats

and podcasts.

Webinars serve to transfer clear knowledge

content and are mostly used as modules in

longer-term learning processes. They can be

expanded by means of preparatory and/or

follow-up tasks.

Neulands Campus is an alternative confe-

rence format that aims to combine maxi-

mum infiltration of issues with the greatest

possible involvement of all participants.

PROJECT WORK

TRANSFER METHODS

WEBINARS

NEULANDS CAMPUS

CONSULTANCY

COLLEGIAL CONSULTATION

Page 48: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

46

OUR TEAM

Marco Böhm

INTERNAL TRAINERS | MODERATORS | COACHES

Stefan Groß, PhD

Grit Marx

Daniel Heitzenröder

Ilona Dorn de Carvalho

Martin Merdes

Theresa Hühnerbein Jürgen Bohl Dorothee Rosenow

Jürgen Sammet, PhD

Cornelia Philippen

Georg Neubauer

Sabine Hennig

Isabell Huschka

Detlef Dorau Jacqueline Wolf Torsten WaldMichael Schleppe

Page 49: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

47

OUR TEAM

ASSOCIATED TRAINERS | MODERATORS | COACHES

Dietmar Jakobi Hilke SteffensSabine Merdes Stefan Spies Nicole Walendy

Dr. Udo KreggenfeldAnne Kimmle Markus Thoenes Birgit Beutel

INTERNAL TRAINERS | MODERATORS | COACHES

Armin Hoferer

Maic StäblerSimone Müller

Gabriel Kroes

Page 50: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

48

OUR TEAM

Shoshanna Cogan

ASSOCIATED TRAINERS | MODERATORS | COACHES

Dr. Markus Blaschka Marianne Müller Prof. Dr. Jörg A. Wendorff

Angela Henke Jessica Thamm Sonja Schmitz Heidi Prochaska

Thu Phong Voung

Lutz Urban

Page 51: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

49

Success in the future depends on the priorities you set

today. The best way to be prepared for the future is

through development. Neuland & Partner can provide

support for you. As a premium service provider based

in Germany with an international outlook and a wide

range of services at the highest level, we can make your

company fit for the future: through the effective, targeted

and strategy-oriented development of your employees,

leaders and organisational structures.

Clients value the high level of professionalism of our

trainers, consultants, moderators and coaches - and their

passionate commitment to working with people in orga-

nisations. Learning and development processes, which we

introduce, can be demanding, challenging, surprising and

occasionally also strenuous. But they are never impractical

or boring.

Our clients include companies and divisions of all sizes,

from market-leading medium-sized enterprises to interna-

tional concerns. Alongside our open training program for

the development of employees and leaders, we carry out

more than a thousand in-house measures per year, from

board moderations to development programs for large

groups of specialists or management levels. Our working

languages are German, English, Portuguese, Spanish, Ita-

lian and Chinese.

In order to bring about qualitative growth in a company,

high quality standards in terms of content and methodo-

logy must be met: this is the standard by which we mea-

sure ourselves. Our development formats and concepts

are based, on the one hand, on a thoroughly analysis of

the starting position in your company and, on the other

hand, on the pragmatic implementation of scientific

findings. We implement skills and strategies that can be

directly applied. These will visibly and sustainably boost

the contribution of decision makers, leaders and teams to

the effectiveness of your company.

Neuland & Partner was founded in 1998 in Fulda. We are

represented by more than 36 permanent and 45 freelance

employees in Fulda (head office), London, Rio de Janeiro,

New York, Shanghai and Cape Town.

NEULAND & PARTNER: WE DEVELOP FUTURITIES.

Page 52: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

50

We offer a diverse portfolio of training and consultancy

services within our three areas of operation, designed

precisely to meet individual needs in terms of metho-

dology and content. We work closely in partnership

with your decision makers in HR and management to

ensure the optimal integration of all measures within

the company environment and the overall strategic

framework.

Neulands Institute for Personnel Development develops

strategically important core competencies in your emplo-

yees. The „learning & development“ area is aimed at all

the „development workers“ in your organisation: staff

developers and leaders, as well as internal trainers,

consultants, moderators and coaches. We enable these

people to bring the company closer to the ideal „lear-

ning organisation“ through their work and their examp-

le. The optimisation of „moderation, communication &

collaboration“ is the second focus area. Here we develop

individual key skills such as presentation, rhetoric, con-

versation or moderation, as well as the ability of teams

to work together efficiently and effectively. In the area

of „self-management and coaching“ we address topics

such as the management of stress, time, performance

and health and support individual employees through

coaching. The aim is to develop a resource- and solu-

tions-based, learner-friendly attitude, which has a posi-

tive impact on employee satisfaction and the overall

performance of the company.

Neulands Academy for Modern Leadership is a develop-

ment, consulting and dialogue forum, which aims to

establish and advance leadership performance on all

management levels. Our understanding of leadership

is based on the four pillars of employee leadership,

management (system design and control), self-manage-

ment and leadership ethics. We understand leadership

as the targeted exertion of influence, and effective lea-

dership behaviour as the most important key to a com-

pany‘s success. On this basis, we carry out tailor-made

development programs, implement leadership tools and

support your executives, from team leaders to board

members, in their personal development. We advise your

HR department on all issues of leader and leadership

development.

Neulands Center for Organizational Development sup-

ports companies in the enhancement of organisational

performance and individual development by increasing

alignment among the various systems within the overall

system. Our experienced organisational developers sup-

port you through all interventions in strategic planning,

leadership development, performance design, organiza-

tion design, change management, diversity and culture,

communication, personnel development, team develop-

ment, coaching and work-life-balance. We secure the

success of your development processes by ensuring the

optimum involvement of people within the company.

OUR SERVICE SPECTRUM

NEULANDSINSTITUTEfor Personnel Development

Page 53: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

5151

DEVELOPMENT PROGRAMS

■ For managers, project leaders and experts/specialists

LEADERSHIP CONSULTANCY

■ Development of mission statement

■ Development of vision and mission

■ Implementation of company values

■ Health

■ Tie in and capitalise on millennials

PERSONNEL DEVELOPMENT CONSULTANCY FOR MANAGEMENT DEVELOPMENT

INTEGRATION OF LEADERSHIP TOOLS

■ Employee appraisals

■ Competency models, skills profiles and potentials analysis

■ Target systems

■ Evaluation systems

■ Feedback discussions

■ Mentoring models and processes for young leaders

■ Reverse mentoring

EMPLOYEE LEADERSHIP

■ Team development

■ Neulands Leadership Project

■ Facilitation

■ Various seminars

SYSTEM DESIGN AND CONTROL

■ Facilitation

■ Neulands Campus

■ Introduction and consultancy on topics such as error culture and decision-making

■ Various seminars

SELF-MANAGEMENT

■ Coaching

■ Various seminars

OUR IN-HOUSE SERVICES AT A GLANCE

MANAGEMENT DEVELOPMENT OUR SERVICE SPECTRUM

Page 54: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

52

CONTACT US

Would you like to implement development measures in

your company? Are you looking for a suitable partner? We

would be delighted to meet with you personally to discuss

the development needs and specific circumstances within

your company.

We develop a suitable concept in collaboration with you

and create a personalised service offer. We are happy to

introduce you to the trainers, consultants or coaches, who

may work on the implementation of planned measures.

For the implementation of complex or large measures,

you will benefit from the services of a project manager

from Neuland & Partner, who will stay in contact with

you for the duration of the project, ensure the quality of

all sub-measures and the sustainability of transfer results.

Neuland & Partner provides comprehensive support for

you and your development process, from a detailed needs

analysis to implementation and ensuring knowledge

transfer.

Jürgen Sammet, PhD

Head of Learning & Development

Member of the Steering Committee

Stefan Groß, PhD

Head of Moderation, Cooperation, Communication

Member of the Steering Committee

Martin Merdes

Head of Personal Development

Member of the Steering Committee

Ulrike Jany

Assistance in Business Divisions

Neulands Institute for Personnel Development

Neulands Academy for Modern Leadership

Neulands Center for Organizational Development

Fon +661 93414-65

[email protected]

YOUR CONTACT PARTNERS

Page 55: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training
Page 56: PERSONNEL DEVELOPMENT - Neuland Partner · Neulands Institute for Personnel Development specialises ... things, relearn old ones and unlearn outdated ones. ... Disseminators training

Von-Schildeck-Straße 12 ::: 36043 FuldaFon +49 661 93414-0 ::: Fax +49 661 93414-20

www.neuland-partner.de ::: [email protected]

NEULANDSINSTITUTEfor Personnel Development