Personal Qualities of a Health Care Worker Ms. Lalith Sivanathan.

Personal Qualities of a Health Care Worker

• Ms. Lalith Sivanathan

Personal and Professional Characteristics

• Certain personal attitudes, values, and rules of appearance apply to all health care professions.

• It is an appearance that inspires confidence and a positive self-image.

Personal and Professional Characteristics

• Research shows that within twenty seconds to 4 minutes people form an impression about a person based on their appearance.

5 Factors That Contribute to Good Health

• Health care professionals promote health and disease prevention. A health care worker should present a healthy appearance.– Diet– Rest– Exercise– Good Posture– Avoid tobacco, alcohol, and drugs

Personal Appearance

• In health care it is important to have a clean, neat and professional appearance.

• Know what rules are established at your place of employment.

What do you see?

Appearance Impression

Dirty Unreliable and unprofessional

Body piercing & tattoos Unprofessional, unreliable, immature,Dangerous

Clean and Neat Professional and reliable

Professional Appearance

• Uniforms• Clothing• Name Badge• Shoes• Personal hygiene• Nails• Hair• Jewelry• Make up

Personal Characteristics

• Many personal/professional characteristics and attitudes are required in health occupations.

• Make every effort to develop the following characteristics and incorporate them into your personality.


• Empathy• Honesty• Dependability• Willingness to learn• Patience• Acceptance of criticism• Enthusiasm

• Self motivation• Tact• Competence• Responsibility• Discretion• Team work


• Empathy – being able to understand another persons feelings, situation, and motives


• Honesty – truthfulness and integrity are important in any career– Must be able to trust you at all times– Willing to admit mistakes so they can be corrected


• Dependability – employers and patients rely on you, so you must accept responsibility– Prompt in reporting to work, good attendance record– Perform assigned tasks on time & accurately


• Willingness to learn – You must be willing to adapt to change. Change often requires learning new techniques or procedures.


• Patience – tolerant and understanding– Control your temper, count to 10– Deal with frustration & overcome

obstacles

• Acceptance of Criticism – criticism can be constructive and allow you to improve your work


• Enthusiasm – enjoy your work and display a positive attitude

• Self-motivated – ability to begin and follow through on a task. – Should be able to determine what needs to be

done & do them without constant direction– Set goals & work to reach them


• Tact – the ability to do and say the kindest and most fitting thing in a difficult situation.– Everyone has a right to feelings & should not be judged

as right or wrong– Shows consideration for the feelings of others– Requires constant practice

• Competence – you are qualified and capable to perform a task.– Follow instructions, use approved procedures– Strive for accuracy & know your limits– Ask for help if necessary


• Responsibility – willing to be held accountable for your actions.– Others rely on you, you will meet

expectations– Do what you are supposed to do

• Discretion – use good judgment in what you say or do. Confidentiality is important.– Need proper authorization to get info– Be discreet, ensure that pt’s rights are not

violated• Team Player – learn to work well with others.

Working together can accomplish a goal much faster than individually.

Characteristics of health care workers

• All characteristics must be practiced & learned• Some take more time to develop than others• Be aware of these characteristics & strive to

improve• If practiced, you will be a valuable asset to

your employer

Thank you….

Personal Qualities of a Health Care Worker Ms. Lalith Sivanathan.

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