PERSONAL INFORMATION Feyruz Hummatli Nationality ...

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PERSONAL INFORMATION Feyruz Hummatli Baku (Azerbaijan) Sex: Male Date of birth: 01.01.1993 Material status: Single Nationality: Azerbaijanian +994703633808 +994503633808 [email protected] WORK EXPERIENCE 16.09.2021-current work 15.02.2021-06.09.2021 08.10.2020-15.02.2021 20.02.2020 – 02.06.2020 15.07.2019 – 17.02.2020 Operations Manager “PRYDA SOLUTIONS” LLC Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions Analyse and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes Manage staff levels, wages, hours, contract labour to revenues Meet or exceed operations labour budget expectations Storekeeper “BAKU FRUIT COMPANY” LLC- HORECA Follow all standards for issuing and receiving stock within the store's area of operation. Monitor and take inventory on regular basis to compile orders based on par levels or needs. Complete requisition forms for inventory and supplies. Verify and track received inventory and complete inventory reports and logs. Operator “BAKU FRUIT COMPANY” LLC – HORECA Keep a record of sales and restock the store accordingly. Ensure that the store is kept clean and organized. Accept products and check weights Answer incoming calls and respond to customer's emails Sales and F&B Manager “PRYDA SOLUTIONS” LLC India Bar and Grill Restaurant. develop a sales strategy to achieve organizational sales goals and revenues delegate res possibility for customer accounts to sales personnel coordinate sales action plans for individual salespeople cultivate effective business relationships with executive decision makers in key accounts Plan, forecast and execute food and beverage orders Process customer complaints patiently Plan alternative recipes for customers with special dietary needs Check food and beverage supplies and place orders when needed Front Desk Supervisor “C-Group” LLC Promenade Hotel. Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquires to ensure a positive outcome is achieved Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations

Transcript of PERSONAL INFORMATION Feyruz Hummatli Nationality ...

PERSONAL INFORMATION Feyruz Hummatli

Baku (Azerbaijan) Sex: Male

Date of birth: 01.01.1993 Material status: Single Nationality: Azerbaijanian

+994703633808 +994503633808

[email protected]

WORK EXPERIENCE

16.09.2021-current work 15.02.2021-06.09.2021 08.10.2020-15.02.2021 20.02.2020 – 02.06.2020 15.07.2019 – 17.02.2020

Operations Manager “PRYDA SOLUTIONS” LLC Communicate job expectations; planning, monitoring, appraising, and

reviewing job contributions Analyse and improve organizational process and workflow, employee and space

requirements, and equipment layout; implement changes

Manage staff levels, wages, hours, contract labour to revenues

Meet or exceed operations labour budget expectations

Storekeeper “BAKU FRUIT COMPANY” LLC- HORECA

Follow all standards for issuing and receiving stock within the store's area of operation.

Monitor and take inventory on regular basis to compile orders based on par levels or needs.

Complete requisition forms for inventory and supplies. Verify and track received inventory and complete inventory reports and

logs.

Operator “BAKU FRUIT COMPANY” LLC – HORECA Keep a record of sales and restock the store accordingly. Ensure that the store is kept clean and organized. Accept products and check weights Answer incoming calls and respond to customer's emails

Sales and F&B Manager “PRYDA SOLUTIONS” LLC India Bar and Grill Restaurant.

develop a sales strategy to achieve organizational sales goals and revenues delegate res possibility for customer accounts to sales personnel coordinate sales action plans for individual salespeople cultivate effective business relationships with executive decision

makers in key accounts Plan, forecast and execute food and beverage orders Process customer complaints patiently Plan alternative recipes for customers with special dietary needs Check food and beverage supplies and place orders when needed

Front Desk Supervisor “C-Group” LLC Promenade Hotel.

Supervise the efficient operations of reception including check in/out

procedures

Support team members in handling guest requests and enquires to ensure a

positive outcome is achieved

Demonstrate a high level of customer service at all times

Advise team of any special events or VIP Guests in the hotel for events or

for general accommodations

05.03.2019-15.07.2019

15.11.2018-20.02.2019

Front Desk Agent “C-Group” LLC Promenade Hotel.

Responsibilities.

Answering screening and forwarding incoming phone calls Receiving visitors at the front desk by greeting, welcoming, directing

and announcing them appropriately Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Keep updated records of office expenses and costs Arrange travel and accommodation, and prepare vouchers

Adviser and Sales Manager. VIVID LIFE “LLC”

Responsibilities.

Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.

Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Promoting the organization and facility. Developing your sales team through motivation, counselling and

facility knowledge education. Meeting planned sales goals.

01.06.2018-01.11.2018 Front Office Manager “Green City Residence”

Responsibilities.

Migration rules and their execution.

Calculate the money and delivery to safe

Know to execute hotel service in the territory of Azerbaijan.

Activities and methods of performing motels, apartments, living rooms and the ways they are organised.

Meeting guest, accommodation, registration, documentation rules and determine place in motels, apartments, living rooms.

Rights and duties of personal staff that is subordinate to him.

First aid rules and their execution.

Technical safety and fire safety rules.

01.04.2018

30.04.2018

Finish Tower Marshal ( Pit&Grid) – 2018 Formula 1 Azerbaijan Grand prix Baku City Circuit ( BCC )

01.06.2017–30.06.2017 Finish Tower Marshal ( Pit&Grid) - 2017 Formula 1 Azerbaijan Grand Prix

Baku City Circuit ( BCC ).

EDUCATION AND TRAINING

PERSONAL SKILLS

01.06.2016–30.0.2016 Finish Tower Marshal ( Pit&Grid) - 2016 Formula 1 Azerbaijan Grand Prix

Baku City Circuit ( BCC ).

Controlled the finish of races by the display of chequered flags, minute boards.

Responsible for the showing of various flags signals.

01.06.2015–30.06.2015

01.08.2012–10.09.2014

Volunteer ( Team Leader) - Baku 2015 European Games

Baku European Games Operation Commitee ( BEGOC ).

Interacted and communicated with the guests.

Supervised the administrative team.

Security Officer

The Hotel Lake Palace

Responsible for overall security.

Met guests and checked their information.

15.09.2014

21.06.2018

B.S in Translation

Khazar University

15.09.1999–31.05.2010 High school

№ 284 G. Abbasov

Mother tongue(s) Azerbaijan

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English C1 C1 C1 C1 C1

Russian C1 C1 C1 C1 C1

Arabic A1 A1 A1 A1 A1

Turkish C2 C2 C2 C2 C2

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Organisational / managerial skills/Social activities

Teamwork, Timekeeper, Individual working, traveling, to meet new people, volunteer.

INTERNSHIP PROGRAMME

30.04.2018-01.06.2019

CERTIFICATIONS

Digital skills SELF-ASSESSMENT

Information processing

Communication Content creation Safety Problem solving

Proficient user Independent user Independent user Independent user Proficient user

Microsoft word, Excel, Power Point, Outlook. V5 Hotel Elektra program Opera PMS program

1C-accounting program

Er-Keeper Restaurant program

Baku 2015 Flame keeper Certificate

Presented for completion of all training requirements for the 1st European Games.

Certificate of Appreciation Baku 2105 1st European

Games

Presented by President of Azerbaijan Republic for organization.

Appreciation Certificate 2016 Formula 1

Appreciation Certificate 2017 Formula 1

AWARD

These certificates are hereby granted for outstanding performance and dedicated contribution during 2016 Formula 1 Grand Prix of Europe and 2017 Formula 1 Azerbaijan Grand Prix.

Formula 1 Azerbaijan Grand Prix BEST TIMEKEEPER Award.

Presented by Baku City Circuit (BCC)

Translator Azerbaijan State News Agency