What works well with Keep Well? Initial providers’ perspectives on anticipatory care.
Person Centred Care...A broad consensus Intentional rounding is cited by staff, but the variable...
Transcript of Person Centred Care...A broad consensus Intentional rounding is cited by staff, but the variable...
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Person Centred Care
Professor June Andrews
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The “leaf model” – what keeps people with dementia
above the line?
Care at
home
Institutional
care
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• A broad consensus
• Human value
• Individuality
• Perspective of person with dementia
• Relationships and interactions
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The Acute Hospital Study
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A broad consensus
Intentional rounding is cited by staff, but the
variable frequency of the rounding makes
it less than the anticipatory care on which
the evidence base of intentional rounding
is founded, so benefits not guaranteed
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Perspective of person with
dementia
A number of initiatives have been put in
place, such as protected meal times, red
trays, in respect of diet, and this requires
careful audit.
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Human value
Nursing staff in response to questions
attribute any deficits in personalised
dementia or delirium care for disturbed
behaviour to “shortage of time”.
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Individuality
Resources such as volunteers and carers
were not being considered as they could
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Relationships and interactions
The discharge lounge and the knowledge of
Emergency department nurses currently
presents missed opportunities
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Perspective of person with
dementia
Medical and nursing staff are aware of how
to test for cognitive impairment but there is
a variation in understanding of whose job
this is, and what is to be done with the
result.
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Human value
Medical and nursing staff have a variable
level of clinical focus on evidence based
strategies for how one supports a person
with dementia or delirium in an acute
setting
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Relationships and interactions
There is a communications deficit in staff in
terms of the “register” used in speaking to
patients, which is not adapted to the
patient’s age or condition.
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Human value
There is a failure to “own” the space; control
of environmental or boarding issues
perceived not to be clinically based and
“for” someone else; particularly true about
noise and light, both day and night. This
“learned helplessness” is reflected in
attitudes to bed management.
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Perspective of person with
dementia
Audit in general involving patients’
responses needs to be reviewed as it
specifically excludes this target group of
patients.
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There is a training issue in that a very short
intervention (the champions programme?)
is too little to make a real difference in how
patients with dementia are managed
Relationships and interactions
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Perspective of person with
dementia
Dementia and delirium as clinical diagnoses
vs more general category of “vulnerable
patients” who need staff to be “person
centred” moves the focus away from
diagnosis and treatment. The soft focus
hides the absence of targetted action.
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DSDC Acute hospital Gold standard response
• identify
• pathway
• family and volunteers
• training
• antipsychotics
• nutrition and hydration
• environment, exercise and positive distraction
• discharge
• liaison
• leadership
• involvement of carers
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• A broad consensus
• Human value
• Individuality
• Perspective of person with dementia
• Relationships and interactions
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• www.dementia.stir.ac.uk
• @ProfJuneAndrews
• @dementiares
• @DSDC