PERS Technology Evolution Yesterday, Today & Tomorrow.
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Transcript of PERS Technology Evolution Yesterday, Today & Tomorrow.
![Page 1: PERS Technology Evolution Yesterday, Today & Tomorrow.](https://reader036.fdocuments.us/reader036/viewer/2022062321/56649eaa5503460f94baec43/html5/thumbnails/1.jpg)
PERS Technology Evolution
Yesterday, Today & Tomorrow
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Background
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AG Information Technology
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Innovation
• XML Receiver• Toll Free Reroute• Dual Active Phone Switches• PERS Portal
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PERS Portal• Real Time Account Management• Simplified Data Entry• Automatic Address Validation• Automated Dispatch Agency Lookup• History and Voice Recordings• Used by 75 PERS Dealers
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CRM and Recurring Billing• Natural Progression of PERS Portal– Real-Time Account Management
• Lead Management, Notes, Reminders• Recurring Billing• Real-Time RMR Data
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PERS Past• Demise of the Land Line (POTS)• Voice Over IP Communication Challenges• Cellular Carrier Network for Signals• mPERS– Primarily GPS-enabled devices
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PERS Today• mPERS Maturation• Hybrid PERS/mPERS devices• GPS Locations Enhanced• Innovative new tele-health products
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PERS Tomorrow• Continued Market Growth– Increase in Target Demographic Population– Expansion into other Demographics
• Increased Rate of Change
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PERS TomorrowBusiness Model Implications
• Business Model Impact of Technology• Land-Line Rejection– Ease of setup– Uniformity of service
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PERS TomorrowDevice Technologies
• mPERS Smartphone Apps– Within and beyond traditional PERS demographics
• Expansion of PERS into Telehealth– Low-cost, simple add-on devices
• Healthcare-driven Telehealth (Obamacare)• Traditional Receiver Obsolescence• Exciting New Affordable Devices
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PERS TomorrowManagement/Transparency
• Customer/Caregiver Managed Accounts• Transparency of Account History– Cloud-based tools accessed via apps/web portals
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PERS Technology • Rapidly Increasing Rate of Change• Adoption of Industry Standard Technologies– Ease of Use– Price– Battery Technology– Size– Communication Path