Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler &...
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Transcript of Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler &...
![Page 1: Performance Marketing Technology: Expanding Advertiser Partnerships - Nick Morris, Tradedoubler & Rosalyn Fenwick, Omnicom Media Group](https://reader035.fdocuments.us/reader035/viewer/2022081404/55996fed1a28ab6c368b479e/html5/thumbnails/1.jpg)
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The power of private networks in next
generation performance marketing
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Contents
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1 Introduction
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Leading into technology and private networks
• Consumers have never been more connected
• They look for convenience, relevance and engagement
• They don’t see the boundaries between channels and
devices that advertisers do
• Digital marketing helps brands and agencies reach
these consumers
• Need to make the most of every opportunity for insight
and connection
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The digital marketing ecosystem has many layers
Consumers
Online user that access internet from multiple devices:
1. Desktop
2. Mobile phone
3. Tablet
Advertisers
Companies with objective to build brand or to achieve specific consumer action, e.g. click, registration, sales
Ad-tech
Technology companies that works to enable and improve efficiency/effectiveness in online advertising:
1. Tracking: Create transparency around consumer online actions/behaviors
2. Tag management: Technology to tag consumers online actions in order to enable tracking
3. Attribution: Technology to analyze publishers contribution to the consumer journey
4. RTB: Platform for efficient/automated/real-time inventory trading
5. DSP / SSP: Technology platform integrating demand and supply side in automated trading platform (RTB)
6. Affiliate: E2E technology platform for facilitating affiliate marketing, including tracking, payments, reporting, ad-serving
etc.
7. Search / PPC optimization: Platform for optimizing keyword bidding on search sites
8. Ad-serving: Technology for efficient delivery of only advertisement to publisher sites
9. Reporting/analytics/data management: Technology to facilitate process of analyze marketing efficiency, e.g. ROI
10. Re-targeting: Technology to enable automated retargeting process
Publisher networks
Group of publishers bundled in relevant structures
1. Ad exchange: Publisher/group of publisher offering audience, e.g. FBX
2. Ad network: Group of publishers offering inventory/bundle of inventory
Publishers
Key channel for serving online ads in different formats, e.g. text, images, flash, video, towards consumer
1. Metasearch/comparison/voucher/loyalty: Sites that allow consumer to compare/search different offerings
2. Vertical: Content sites focused on certain specific domain, e.g. news, fashion, photography, video etc.
3. Email: Direct emailing to consumers
4. Apps: Mobile apps, e.g. iOS, Android etc.
5. Search: Online search, e.g. Google, Bing etc.
6. Social media: E.g. Facebook, Linkedin, Twitter etc.
Agencies
Companies with objective to build brand or to achieve consumer action on behalf of an advertiser
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…and many players
Audience targeting/re-targeting
Trading desks
Agency trading desks
Demand slide platforms
Ad exchanges
Ad networks
Data exchanges
Veri cation & privacy
Veri cation & privacy
Delivery systems, tools & analytics
Delivery systems, tools & analytics
SSP & private Ad exchanges
Sales house Agencies
Data management platforms
Data suppliers
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What does this mean for those at the coalface
of performance marketing?
• You are part of much bigger picture
• You need to focus on the technology and relationships
that add most value
• Then use that as the spring board for innovation across
the landscape
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The journey of performance marketing so far
Once upon a time…
• Brands handled all their sales in-house
• Then the internet arrived. Suddenly brands and their
advertising agencies could broadcast offers to
everyone, everywhere, using an external network of
online publishers
• ‘Spray and Pray’ affiliate marketing had arrived
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Over time, it has become clear that for many brands a small
number of publishers deliver most of the sales
• Publishers who can be supported and engaged in-house.
Become genuine partners. Receive real-time, tailored
advertising content. Generate even more sales
• But that might mean losing the technology platform,
extensive publisher network and expertise provided by
external partners
• Or having to take on the mid and long tail publishers too
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Tradedoubler’s flexible technology platform
• We’ve been building enterprise tracking
platforms for 15 years
• Our technology supports both private and public
publisher networks
• We empower clients to:
– Run a private publisher network and with
their own real-time programmes for top
partners
– Run complementary, managed programmes
across our mid and long tail publisher
network
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The best of both worlds
Using the same flexible, high performance
technology platform and account management
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Tradedoubler technology for private networks
Core functionality
Provides all the tools for
implementing, managing
and evolving successful
private networks:
• Administration
interface
• Tracking and reporting
• De-duplication
• Ad-serving (Advanced
Targeting)
• Publisher Payments
Optional functionality
Incremental areas of specialist and channel-specific functionality to add as and when required
• White labelled interface
• User journey analysis• Open API• Voucher Tracking• Product Level Tracking• Container Tag• Call tracking• App tracking
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In short, Tradedoubler technology enables you to
• Follow every single step of the customer journey –
we track every click and sale
• Remove the burden and resource drain of publisher
payment processing
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In short, Tradedoubler technology enables you to
• Rapidly introduce new functionality
• With APIs that let you push content, vouchers or product updates
directly from your CRM or product database
• Maintain brand profile with customised user interface
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With the technology and admin taken care of, clients are free to
focus on adding in new partners, new traffic streams, new offers
and new ways to entice consumers
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2 Omnicom
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So how does it work in practice?
Introducing Omnicom Affiliates
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Omnicom Affiliates manages performance marketing activity
for 25 of its clients
Three years ago we started looking for a trusted technology
platform on which to build our own private network
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Omnicom Affiliates manages performance marketing
activity for 25 of its clients
We wanted to:
• Establish direct relationships with top publishers on
behalf of clients
• Boost the role of performance marketing in
integrated campaigns
• Secure competitive advantage
• Have access to a powerful public network when we
needed it
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Why create a private network?
• Own the supply chain
• Own the relationships
• Cost savings
• Brand control
• Flexibility
• Speed
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Why Tradedoubler?
• Proven and trusted tracking technology
• Fully white-labelled affiliate interfaces and sign-up forms
• Automated affiliate payments
• Local support and full access to our dedicated technical support teams
• Access to the same functionality/technology as other affiliate networks
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What did we do?
• Tradedoubler provided us with all the tools we needed
to build our platform
• They worked with us to ensure a smooth transition to
the new network – for both clients and publishers
• They provided a white-label user interface so we could
maintain a strong brand profile
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Omnicom Publisher Interface
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The outcome
• Established private affiliate network since 2007
• Network of 1,500 publishers
• Makes use of public networks when required to reach a
long tail of publishers and Internationally
• Team of 11 full time staff managing 25 clients providing
affiliate and lead generation services
• Shortlisted for PerfomanceIn awards in 2013 and 2014.
• Highly commended for:
– Best use of Performance Marketing as part of a multi-
channel campaign
• Shortlisted for:
– Publisher’s choice of network
• Best Agency-led Performance Marketing Campaign
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Success factors – top tips
• Collaborate closely at every stage
Tradedoubler provides on-going support, helps to set up
new Omnicom clients on the private network and suggests
tracking approaches for different programmes
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Success factors – top tips
• Keep trying new things
Omnicom and Tradedoubler are trialling innovative functionality
including voucher-code and in-app tracking
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Success factors – top tips
• Don’t underestimate the importance of publisher credibility
What your publishers think of your network and the quality of
service is as important as what your clients think
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3 Conclusion
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A quick look at the future
• Complexity in digital marketing will increase – but so
will opportunities for integrating and managing multiple
digital marketing platforms
• Tomorrow will see a truly unified approach to tracking,
reporting, and attributing sales and interactions
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A quick look at the future
• The volume, variety and destination of data will
increase – but so will the technology that can harness
all this data
• Tomorrow will see data-driven insights enabling precise
targeting and delivering smarter results
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A quick look at the future
• Performance marketing technology will be at
the heart of this
• Watch this space