Performance Management with Dell Software
Transcript of Performance Management with Dell Software
Service Monitoring & Management Bringing Clarity and Control to Application
Infrastructure Management
Chris RobertsDell Software [email protected]
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Dell Monitoring & Management
Performance
Management
& Monitoring
Capacity
PlanningService
Management
Chargeback
Automation
Virtual /
Physical
Storage
Infrastructure
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The Goal: Improved Client Experience
Foglight enables service providers to meet mission goals by managing performance delivery to clients
• Monitor and alert on real client response times
• Isolate which clients are having problems
• Uses synthetic and real-client monitoring
• See problems exactly as the client did
• Scope the problem and assign the right resources
• Extend root cause diagnostics to
applications and databases
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Was the
problem in the
external
client/network
or internal
backend
processing?
How many real
users are
experiencing
the problem?
Which remote
locations are affected?
What threshold is
violated?
Improve the Client ExperienceIsolate source of performance incidents
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End to end view
of application
and business
service
performance
Understand the
real client
experience
Bi-directional
integration with
framework
Reduce MTTR
of incidents
Integrated Solution toward Upgraded service to the mission
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Key Monitoring & Management Capabilities
• Event Analytics
• Storage Monitoring
• Hypervisor Monitoring
• Guest Process Investigation
• Workflow Automation
• Scalable and Federated
• High Availability
• Third-Party Integration
• Service Management
• In-Context Administration
• Capacity Planning
• Chargeback
• Reporting
• Dashboards
• Physical OS Monitoring
• Network Monitoring
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Key Application & Platform Support
Platform Support
• HP HP-UX
• IBM AIX
• Microsoft Windows
• Novell SLES
• RedHat & CentOS
• Sun Solaris
• VMware ESX
• Hyper-V
• RHEV
Application Support
• Active Directory
• Exchange
• Java & .NET
• DB2
• Oracle
• Sybase
• SQL
• PeopleSoft, SAP, Siebel
• SharePoint
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Foglight Dashboard
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Bringing Clarity & Control to
Infrastructure ManagementFoglight
Performance Monitoring: Detects and diagnoses problems to speed mean-time-to-resolution (MTTR)
Highlights:
• Expert alerts & remediation
• Incorporates Industry best practices
• Predictive, Best Practice, Behavioral, Conditional
• Automation and remediation – fix the problem
• Architectural representations
• Relationships/interactions between components
• Deep visibility into the critical application infrastructure
Performance Monitoring
PerformanceManagement & Monitoring
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Bringing Clarity & Control to
Infrastructure ManagementFoglight
Capacity Planning: Plan, manage and optimize capacity to support growth and change
Highlights:
• Scenario-based models
• Understand the impact of change
• Forecast and trend reports
• To aid communication with others
• Predictive alerts
• Reveal unexpected growth
Capacity Planning
CapacityPlanning
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Bringing Clarity & Control to
Infrastructure ManagementFoglight
Service Management: Construct business views of dependent components and measure SLA achievement
Highlights:
• Provides service dependency models
• Automatically /manually generated
• Service-based dashboards and reports
• Service health and availability
• Resource consumption and more…
• Service-based alarms
Service Management
ServiceManagement
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Bringing Clarity & Control to
Infrastructure ManagementFoglight
Chargeback: Tracks infrastructure utilization and costs so they can be recovered for the services provided
Highlights:
• Leverages industry models
• Tiered Flat Rate
• Partial and Full Cost Recovery
• Direct Costs
• Uses models to allocate costs to services
• Produces “billing” reports
Chargeback
Chargeback
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Service Level• Role-based Dashboards• Service Definitions• SLA / OLA Policies• Dependency Mapping• Component Discovery• 3rd Party Integration
User Experience • Synthetic User Record
and Playback• Real User Performance
Monitoring• Real User Session Capture and
Replay• Business Analysis Data Mart
Application• Application Server Monitoring• Component-Level Monitoring• Transaction Tracing • Web Server Monitoring• Message Queue Monitoring
Database • Database Monitoring• Real-time Database
Diagnostics• Database Workload
Analysis• Database Tuning
Physical and Virtual Server• Operating System
Monitoring• Virtual Server Monitoring• VM Lifecycle Management
Network• Performance and Availability• In-depth Traffic Analysis• Advanced Alerts and Auto
Remediation• VoIP Monitoring
Dell Software: Monitoring & ManagementCapabilities Summary
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Dell Software is Unique
• Dell Software brings clarity and control to infrastructure management through best-in-class solutions that span network, physical and virtual environments. A recognized leader in the enterprise market, Dell Software also delivers centralized and scalable infrastructure management to service providers, through clean, service-based packaging. Our capabilities apply to Tier 1 carriers, Federal System Integrators, global outsourcing vendors, and some of the largest value-added resellers (VARs) and distributors –virtually every large provider that is either defining or expanding its cloud offerings.
Thank You