Performance Guard 4.1 Presentation

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PARTICIPANT CODE:793997Doug Brown dbrown@dabcc.comJoe Murano jmurano@premitech.com

Is Perception Reality?

• “Citrix is slow”

• “It took me 30 minutes to logon yesterday”

• “I Couldn’t start Outlook this morning”

• “Suddenly Word comes to a grinding halt”

• “My sessions keep terminating”

Responsetime measured from the data center

Responsetime measured from the end-user

Where are most performance problems found in Citrix?

ICA Client Latency

– LAN, WAN, Routers, Wireless

Misconfigured Infrastructure Components

– DC, DNS, Print servers

Of 150+ installations this year only 2 had performance problems caused by Citrix resources

– CPU and Memory

What Performance Guard is used for

• Accurate Monitoring of the end-user experience• Proactively identify and resolve end-user issues• Shorten the trouble shooting time• Better use of available IT resources• Ensure SLA compliance

Why Performance Guard is Unique

• Real-time passive monitoring of all end-user activity

(applications & network performance)• OS / Application / Infrastructure agnostic• Monitors Windows and Citrix Meta Frame users• Plug and play, no-service-needed installation

End-to End Performance Monitoring in Citrix

Database

Fileserver

Mainframe

Performance Guard Server

Performance data

PC / Thin Clients Citrix MetaFrame Back-end Applications

ClientConnectivity Network

What’s New in 4.1?

• New Alarm Notification Framework– Email and SNMP alerts are now supported. 

• New Baseline and Alarm Threshold FrameworkPerformance Guard can now do automatic base lining and set alarm thresholds based on historic data.

 • Hotspot Improvements

– resource (CPU, disk, memory) consuming clients – resource (CPU, disk, memory) consuming processes running on clients – servers and clients in terms of network traffic load and unavailability – subnets in terms of response time, unavailability,  packet loss, and network traffic

• Extension of Help Desk Wizard to include Citrix users – The Help Desk Wizard is extended so that it can be used with the name of a Citrix

user. • New active Citrix session login measurement (Application ping)

– The agent is now able to make active Citrix login measurements.

What’s New in 4.1? Cont.

• New Performance Counter Measurements – Average/Peak Number of Context switch/sec – Average/Peak Network outgoing traffic – Average/Peak Network incoming traffic

• Agents on servers– Performance Guard is now able to distinguish between agents installed on end-user clients and

agents installed on servers. • New Process graph

– The graph can display CPU usage, memory usage, thread count and Read+Write I/O for a specific process.

Misc. Improvements– Improved menu structure for managing agent, server and port groups. – Agent may be configured to restart it self at regular intervals. – Machine metrics like memory and CPU consumption, etc. is now available in Citrix server graphs – The Citrix data mining report now shows the 90th percentile for CPU-usage and free memory for

Citrix servers instead of overall average. That is: 90% of the time the servers consumes less CPU or memory than the listed value.

Automated Management Reports

Scheduled pdf. Reports are Automatically created for:

• Citrix Health Check• Application Health Check• Network Health Check• PC Health Check

Americas Customers and Partners

Thank You